East County Glass & Window, Inc.

East County Glass & Window, Inc.: Average 8.8 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Amit G. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Carmella A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the windows."

Henrik E. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a local company. They do what they say they are going to do."

Jennifer R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness, I use them for my real estate business. They get in and they get the job done."

Joe S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I order something, they do it right. The people are nice too."

Ken J. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are sincere, honest, and they have good pricing. They are wonderful people. I have used them twice."

Ken R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have done business with them for years. They have good people, good products, and they do good work."

Larry J. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would, worked very efficiently, and they left my place very clean when they were done. They did a really good job for me."

Louise S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and very polite. I have never met such polite men. I put out drinks and cookies for them, but they just worked. They even came back the next day to make sure everything was working. They were perfect."

Polly C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the glass, the quality of their work, and their prices are very competitive."

Stan W. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fair and they performed well. They were competitively priced. I was very happy with the job that they did."

A.V.H. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are able to bill me quickly and solve problems. I've done business with them for years."

B.H. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their work quality, and everyone is professional, courteous, and upbeat. "

F.P. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was easy to work with them. "

H.V.A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, every time you call, they come out and do a great job. They are the greatest contractor that I've ever worked with. "

I.C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient, they always call back, and I don't have to follow up."

O.B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service is good. I didn't expect them to come out so fast. "

P.F.H. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give very personal service. We've used them since 1975. We had a rock through the window, and the owner himself came out in the middle of the night. How often do you see that happen? That's the type of service that keeps us going back. "

R.F.C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I guess it would be their professional work"

S.P.C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are timely, and they get things done. I usually have no problems. I had a special thing done last year, and they did a beautiful job. "

Dinesh S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do, and they did it in a timely manner."

George O. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quick service, and they pay attention to me. They remember my name. He always has a good attitude, and the work is very clean."

Mike S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are punctual, and they do what they say they will do. "

Robyne M. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, and when I asked them to do a couple of extra things, they did them. They were very careful, and they told me what they needed to have for the job to go smoothly. They were in and out, and their prices were good."

Carmella A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. "

Iday A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job on time. "

Lena A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was professional, courteous and he really knew what he was doing. "

Tracey A. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really prompt and very efficient. The customer service was also nice. They were personable on the phone and nice when they got here. "

Jack B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did a good job. The gentlemen were nice, courteous and they cleaned up after themselves. Overall, I rate them very high. "

Amber B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the windows is great. "

Mr. B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and did a good job. "

Lauren B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they do a free estimate. They call you before they come on the job and they come on time. The people that did my windows were very thorough and efficient. Overall, I just think they're a great company. "

Tish B. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys that came out worked hard, were on time, and they were quick to fix the problem if we had one. "

Carole C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very proficient, responsive and the product was good. "

John C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their fast service. "

Patty C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people who installed it were professional and the customer service was good. "

Greg C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the quality of their product and they have good customer service. "

Ms. C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Workmanship and product "

Craig C. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're friendly and very helpful. "

John D. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The windows look great. "

Donald D. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat, professional and clean. They cleaned up after themselves. "

Darcy D. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a good quality product. "

Roger D. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service, personality, and the guy that came out was great. The installation went smoothly. I would highly recommend them. "

Denise D. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The salesman was very thorough and the installation was great. "

Louie E. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who came out to measure the windows was great. He showed us different options of what we could get. "

Gary E. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and they came out when they were supposed to. "

Rich F. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The sales rep that came out was thorough and professional. I've even recommended them to my neighbors. "

Jodee G. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and got the work done quickly. "

Laura H. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the people who did the installation. They were on time, efficient and professional. "

Richard H. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the window cleaner that they gave me after they were done. Overall, they did a great job. I was very happy with them. "

Brad J. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people are professional, the windows are good quality and the price was reasonable. I also like that they're local and go by the book as far as codes and permits are concerned. "

Mrs. L. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love the windows. Mike was nice to work with. I've had many compliments on the windows. "

Jess L. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat, courteous and paid attention to detail. "

Abel M. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, neat and did a nice job. "

Jesus M. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything they did was on time and very professional. "

Brenda P. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I love the windows. The installation was quick, fast and professional. We didn't even know they were here. They worked to get exactly what I wanted. The whole process from the office to the home was smooth. "

Phillip P. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was good. "

Larry R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and they've been in business for awhile. The people who did the work were good. "

Linda R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, on time and they did what they said they were going to do. They were great. "

Mr. R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought they were really nice, knowledgeable and efficient. "

Geri R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I asked questions, the salesman could answer them. I was impressed with his knowledge. When they came in to install the windows, they did a good job. They picked up all of the pieces of wood and cleaned up the yard outside afterwards. I was really im"

Jennifer R. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they were very quick "

Mike S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, clean and they did a great job. "

Rita S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I enjoyed meeting the owner. He explained everything about the windows and answered all my questions. It was very thorough. He was very cordial, and so far, the service has been great. "

Diane S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're easy to work with. The panes give quite good soundproofing. They gave us good service. They did what they were supposed to do and were on time. "

Don S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean and neat when they finished. The young men that were here were very respectful and professional. They handled themselves well. The salespeople were very good and impressive. "

Christine S. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We did not know that the windows were under warranty, so he had things replaced for us for zero cost. We were very pleased that they helped us save money. "

Ned T. Verified East County Glass & Window, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The actual work performed, the callbacks and the customer service "

Ethan S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The funny part was that we liked the salesman, but he left the company. The workers were really good and fast at completing the job. They were supervised, which was good. I was very happy with them. They did a very professional, neat, and clean job."

Jonathan M. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Kevin F. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Timely service and good prices"

Marilyn B. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people were courteous, professional, and well informed. They came and did the whole house in one day."

Sylvia S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that I was able to get the main gal, Monica, and the estimator to come out to my house to help me decide on which glass and give me some ideas. I thought that was super nice because it was even before I agreed to buy the windows and they came out to the house for that."

C.M.C. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I give them a plus because when there was a problem, the owner took care of it quickly. "

R.M. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are convenient, and we haven't had an issue. They are fast and reliable."

David T. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pretty responsive when we talked to them, and they were pretty prompt with the installation."

Debra P. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good, just responsive and professional. They were also very clean."

Gary B. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, efficient and the windows came out looking nice. "

Audrey B. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The windows are in and they're fine. "

Gerald C. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly. "

Randy D. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the installation was top-notch. "

Ms. G. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"All the installers were very nice. They worked hard and got everything right. Also the people in the office were very helpful both times I used them. "

Ms. H. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and knowledgeable. "

Ms. H. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I'm very happy with the windows. "

Bill H. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked fast. "

Ellen H. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the gentleman that came out to do the estimate and the installers. They came out when I was recovering from an injury so I was incapacitated. I told them to make sure they cleaned up every bit of scrap and glass, and they did it beautifully."

Sandra H. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly in an emergency situation and did a great job considering the circumstances. "

Charles M. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive when there was a problem. "

Mr. P. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick, efficient, very friendly and courteous. "

Rick R. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they were going to do. "

Denise S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their prices were very good and they were willing to accommodate us when we needed a pet door. They gave us very good customer service. They seemed very friendly and cooperative when I had questions. "

Dennis S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient. "

Chris S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They had good workmanship. "

Steve S. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail, effective installation, no dirt left behind, very efficient, in and out, and as far as we know it's been pretty well sealed. We haven't seen any signs of leakage. "

Robert V. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got it done on time. "

Ms. V. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked everyone. They were prompt, on time, they came and did the job and were done when they said they would be. "

Toni V. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very pleasant, polite and they got here when they said they were going to be here. They also cleaned up after themselves. "

Tamara W. Verified East County Glass & Window, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the product, the presentation by the salesperson and his demeanor and forthrightness "

Jaime M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time and they did what they said they were going to do at a reasonable price and within my time schedule."

Michael M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everything except the bathroom window"

Olga A. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They were there when they said they would be there. I liked their workmanship."

Vicki E. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The helpfulness of the supervisor"

William M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was convenient for me. They were local."

A.B.H. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do."

C.C.A. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They always do a good job. They have been a vendor of ours for quite a few years. "

L.C. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Honestly, Tim is a great guy. He knows his business. "

Betty P. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are close, and they do pretty good work."

Linda M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Roberto P. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It is close to home, and it is a Pittsburg-based glass company."

Jerry A. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"The quality of the windows is good. "

Henry A. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've been doing business with them for 15 years, so I know I'm getting predictability and reliability. "

Don A. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out and got the job done fast. "

Wayne B. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The product and the knowledgeable salesperson "

Kelly B. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism "

E.C.C. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a clean job. "

Peter C. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He kept his promise. "

Jerry D. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that the windows have a guarantee on them. "

Vivienne F. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick. "

Todd G. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very easy to work with, no hassles. "

Lori H. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and reasonable to work with. The quality of the windows is also good. I'm using them for two more windows in the next few weeks. "

Joe H. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did everything they said they would do and answered all my questions. If I felt something needed to be done, they would do it. "

John S. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality and appearance of the windows "

Sally L. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people are nice. "

Brad L. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt schedule wise. "

C.L. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are good workers. They show up on time and they're friendly. "

Patrick M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very nice. When my neighbor saw the windows, he called them and bought five windows. "

Lois M. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The estimator was very helpful. I felt the he was honest and knowledgeable. "

Sue O. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guys who did the work were good. "

Manuel R. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The prompt service that they gave us "

Dinesh S. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know what they're doing. "

Paula S. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We liked the manufacturer a lot. "

Shelly T. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to work with and did a good job. "

Tim W. Verified East County Glass & Window, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The price was good. "

Mike S. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were hardworking."

Steve W. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The service was good. They communicated with me well. "

Mr. B. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They installed a garden window that doesn"

Gina G. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I liked Jake. He was straightforward and a good salesman. "

P.K. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They work independently and do a good job. "

Rita M. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're relatively fast. We've used them twice in the last two years. "

Kenneth M. Verified East County Glass & Window, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I thought the installers were very professional and did a good job. "

Toby R. Verified East County Glass & Window, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were very responsible toward trying to make the window work better. They came out and tried to make it work and not leak, but the product was not good in the first place. "

Linda M. Verified East County Glass & Window, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They seemed to be knowledgeable and had a good track record when they first came out. "

Carmen O. Verified East County Glass & Window, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I like the windows. They are beautiful. They subcontracted them out and the subcontractor was very good."

Ms. B. Verified East County Glass & Window, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The fact that we could design the windows and panes the size we wanted "

Becky H. Verified East County Glass & Window, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The guy who did the estimate was wonderful and the quality of the windows was good. "

F.O. Verified East County Glass & Window, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The price and the installers were good. "

Carlos C. Verified East County Glass & Window, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The installers were fantastic. "

Tom M. Verified East County Glass & Window, Inc. Customer Name

Q1:3 out of 10

Q2:Yes

Q3 & Q4:"The guys did a good job. The installation was on a sweltering day. They did good work with the service and the glass they put in. "

Laurie C. Verified East County Glass & Window, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The salesperson really tried to work with me. "

A.C. Verified East County Glass & Window, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"In the beginning, they responded to us quickly."

East County Glass & Window, Inc.

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