Earl L. Whetstone II, DDS

Earl L. Whetstone II, DDS: Average 9.2 out of 10 based on 100 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Ada C. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the whole thing about it. I like how they are patient with me."

Alexei A. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Besides all of the regular things, they are very customer oriented. They try to do the best for each patient. My friends and parents are their patients too. They try to accommodate schedules and they listen to the patient's needs, even the little ones. I like their customer approach. They are very good."

Amita K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything"

Ann B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their competence and their compassion, they try not to hurt you."

Mr. S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the care"

Anton U. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How professional he is, how quickly he gets things done, and the quality of the product, they put in crowns that don't break."

Arnold P. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jayne Sundil's care, the dental hygienist, is excellent. She is excellent. It's a great office."

Carlos A. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quality of work and good bedside manner"

Catherine B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just wonderful. They do a fantastic job. Everyone is very professional and friendly. They really care about the patient."

Charles B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their ability to schedule times whenever I want to or as most convenient for me"

David B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality care"

Delaney K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There is nothing I don't like. Everything is good."

Diane S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The staff is very friendly and comforting."

Doug B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work, I had no pain."

Elizabeth L. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their capability. I have had a difficult problem and Dr. Whetstone has been so inventive that he has managed to put me and my teeth together. He really worked on it to see what he could do for me. Because of him, I can smile. I also like their wonderful receptionist. It is almost like going to a warm cozy family. Their receptionist is absolutely incredible, especially Allison. "

Erin S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I feel really welcome and comfortable there."

Ernest M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was the quality assistance. Dr Whetstone is very attentive to my care and comfort."

Eugenia L. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like his consideration. I recently lost a job and I needed a service from him. He gave me half off because of my situation. He was very considerate. "

Fletcher G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been going to them for 25 years. They are the best dentist in Palo Alto."

Frances D. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their service. I have been going to him for years. I love his personality."

Genevieve T. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dr Whetstone is very personable. He makes sure that you are comfortable and that your questions are answered."

Gregory C. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good care, Dr Whetstone is a good guy."

Gregory L. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think he is very competent. He has excellent follow-up. I had my teeth cleaned by a technician and his office is very well organized."

Gregory W. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and effective. I really liked them a lot."

James R. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is courteous and thorough."

Jami F. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice, courteous, and always on time. They are really good. They always make you comfortable. They are patient advocates."

Joan L. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He explains everything he is doing, so you know what he is going to do. I think they are pretty good."

Joanne S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They understand me and what my feelings about going to the dentist are. They are just very caring. I think they are doing a great job."

John B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think he is thorough and he seems to know what he is doing. "

John E. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and their friendliness"

Karen F. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem very competent, professional, efficient, and they focus on the patient. They also get the job done fast. "

Kirk U. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have been going to see him forever. He has been our dentist for a long time. He is one of the nicest guys you will ever know."

Lily J. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very knowledgeable, friendly, and they were on time."

Lincoln O. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They don't reschedule my appointments. I like the staff, including the doctor."

Linda C. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough and efficient. I have a little background as a dental assistant. I think they do good work. They are always pretty much on time and they explain things well. "

Linda P. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just very friendly, professional, and they have a very nice group of people."

Lloyd G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technology they use and their customer service, it is like none that I have ever seen at a dentist's office. Both my husband I have been patients of his. "

Maria B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am just very comfortable there. They are doing just fine as far as I am concerned."

Marie I. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough and competent. They also are really nice."

Marjorie C. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I walk in their office, the entire atmosphere is so friendly, just like I had known them my whole life. I felt like I was welcome there. I also really like Dr. Whetstone."

Marvin L. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very thorough and very communicative. You know your options pretty clearly."

Nancy K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dr. Whetstone is highly skilled, knowledgeable, and a perfectionist."

Rigo M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very friendly."

Rita D. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give good care."

Robert B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been seeing Dr. Whetstone for about 20 years now. I feel that they have been very good to me. All of their staff is very friendly. I have been going to their dental hygienist, Jane, for years. She has always done a good job and Dr. Whetstone has always done a good job too. My wife also gives him a high rating. I think they do a great job. "

Rolf E. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are quick and efficient. I was very happy."

Ross W. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been going there for 17 years. I am completely happy with the enterprise."

Shirley A. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like everything he does. I like his service and the way he works."

Simona K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and service, they are customer oriented."

Teresa Y. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Availability of appointments on my schedule, they accommodate my hard schedule. "

Thomas M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His demeanor, professionalism, and friendliness, I like the outstanding quality of work he does. He and his staff are great. They do a great job."

William B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like his personality, quickness, very friendliness, and he makes me feel comfortable. They were all aces in my book."

Yolanda P. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their courtesy and professionalism, they care. I like everything about them. They are all great people. Everything they do is very well done. I feel comfortable when I go there. I continue to go to them even though I live very far away. That is how happy I am with them. I have been going to them for years now."

Yousaf Q. Verified Earl L. Whetstone II, DDS Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His honesty, I was happy with the experience."

Amy E. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, comfortable, and the office is very clean."

Anna M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Convenience and sensitivity"

Anne H. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that there is a personal touch. There is someone who has been in their office for as long as I have gone there. Whenever we need to squeeze in an appointment, she will not only do that, but she will also send a 'get well' card. Their personable atmosphere carries through."

Arthur Z. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He seemed very skillful and well equipped. I was quite pleased."

Ashley B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everyone is very personable."

Bette M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly, accommodating, and professional. They took care of my needs and followed up with me."

Carl S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"A great staff "

Carrie R. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The way they treat me"

Diane T. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Fast and efficient, they make the most out of one appointment."

Dorothy P. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their hygienist, Jane, is very friendly."

Emily B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The administrative staff is really nice."

Erica W. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professionalism"

Erin B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Harrison G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His friendliness"

Joel B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am impressed with the general competence of the staff. I have been their patient for a very long time."

John G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Personable staff and they are very efficient with what they do."

John Y. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they managed the office well as far as scheduling patients. I think he is very knowledgeable and competent about the dental work he does."

Kelly K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They performed their services well."

Kul W. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the people there. They are nice, personable, pretty honest, and upfront."

Patricia G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have used that office and their predecessors for over 20 years. I like their quality and they are right around the corner."

Paul D. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like all the people who work there and their scheduling. I have no complaints about them."

Robert B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My overall experience, I thought, was great. He seemed to have my interest and health in mind."

Terry M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are just very clean, organized, and conscientious. I have been going to them for a very long time. I feel like they are very responsible. They are very honest and competent."

Valery A. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are polite and quick. They are often ready to offer a complimentary service. They tried to provide the optimum service for my dentistry needs."

William B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They get the job done right pretty well and he stands behind his word."

Ann B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Friendliness, general competency, and a good rapport when giving me treatment"

Chris J. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It's a reasonable place. I have been going there for a while."

Douglas G. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a good experience."

Eric W. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their service and use of technology, they have all kinds of cameras and things that help me understand my experience as a patient. They also have the best hygienist I have ever seen. "

Grover S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Attentiveness to detail, suggestions on taking care of your teeth, professional attitude, and scheduling flexibility"

Jane M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like best the hygienist, Brin. She is friendly and good."

Jerry A. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"His willingness to explain everything"

Michael M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The friendliness of the people"

Rick S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and they seem to know and explain everything very well."

Robert C. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We have been going to them for so long. They take care of things. I don't have to think about it."

Ron U. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a fine job and they are very close to where I live."

Tashi S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people are friendly and that makes me more comfortable."

Tim K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very thorough in following up. I liked their customer service regarding appointments. Their service is very good. Their pain management is very good too."

Travis K. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think they did a good job."

William B. Verified Earl L. Whetstone II, DDS Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of their clinical services"

Erich E. Verified Earl L. Whetstone II, DDS Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I thought Dr. Whetstone is a very skilled dentist."

Marilyn H. Verified Earl L. Whetstone II, DDS Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are all very nice and cheerful. I think Dr. Whetstone is a good dentist."

Linda M. Verified Earl L. Whetstone II, DDS Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They are personable. I like their interactions. They are very nice and welcoming."

Kristina S. Verified Earl L. Whetstone II, DDS Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:"They are professional and friendly."

Priya J. Verified Earl L. Whetstone II, DDS Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I like Dr. Whetstone."

Theresa F. Verified Earl L. Whetstone II, DDS Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"He was kind, as far as greeting me."

Earl L. Whetstone II, DDS

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