Dutton Kitchen and Bath

Dutton Kitchen and Bath: Average 9.2 out of 10 based on 71 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Don E. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think they do a good job. They pay attention to detail, and they are honest."

"He was very flexible."

Avery S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are all very well groomed men who know their business, they are very cooperative, and I am very satisfied with their work. They really want to make you happy."

"It was the first time that I had ever used them. They really know their work. I really enjoyed them."

J.J.L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very conscientious, keeps the place clean, and they do a very good job."

"Very responsive"

Joe B. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He is a really honest, personable, and conscientious fellow."

"Good value for the money, and I have been very happy with him."

Mark H. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That the work that he did was done on time, and it was well organized. He introduced all of the subcontractors to me and came on the day they started. He kept in touch with me all the way through. Some of the work he did himself. I would use him for anything."

"He is a genuine, honest guy. He is a professional. He is the best contractor I have ever worked with."

Mary S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I really appreciated their reliability and the honesty of both the direct employees of Dutton and their subcontractors. It was important to me to trust the people who would be working in my home."

"They were really nice people, and they were wonderful about listening to what I wanted. They helped me decide when I was confused."

Matt L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quality work, quality communication, and it was a really easy process."

"Their attention to detail, I was 100% pleased."

Micheline C. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Dutton is a very good general contractor."

"I had a massive leak that devastated my house, and I had to get my insurance company to pay for the repairs. He was on my side. I really have to thank him for his help with the insurance company. He really went out there for me. He is honest and legit. He is upfront about what it will cost and goes over the bill with you. He is very accommodating. He actually went with me to show me different types of flooring and other things."

O.R. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The first is to get your own plans together and figure out what you want"

"The thing that I liked best was that whenever they promised something, they delivered."

Pat L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did an excellent job with the design and the installation."

"They did what they said they would do in the time they said they would do it."

Paul L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quality work, on time, and very friendly"

"His ideas, he gave me ideas based on what I needed that really improved what I had planned."

Randy O. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Come see my kitchen."

"His ability to spend a lot of time with the client, He probably spent 40 hours with my wife without being paid for it. I have already recommended him."

Rick S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He's very reliable, and he does quality work."

"He was always there when he said he was going to be."

Rick M. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That I was very happy with their work"

"They used good materials, and their finishing work was very nice."

Susanna B. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He's fantastic."

"He's very quick to get on the work, very quick to get it done, and honest about timelines."

W.E. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's consistent, nice, and he does a good job."

Chuck B. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've done several projects with them. I really like Scott. He's pretty straightforward, and he does good work."

Ed S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality, and the accuracy of their work was good. Their timing was right on schedule. They started on time, and they actually finished in two days, rather than three. I think being Diamond Certified is a good move for them."

Joleen L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personal attention and their knowledge of what was available and what our options were, they gave us good advice when choosing materials and colors. The quality of their work was very good."

Pat C. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Communication, he told us what we needed and he took care of it. He explained everything. He kept us updated the entire time. Their quality was just great. There were some very tricky cuts involved, but he got through them. He had the walls up in no time."

Rich A. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they did quality work."

Walter A. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that Scott, the owner, was on the jobsite most of the time, which is not the case with a lot of contractors."

Jim C. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their timeline worked fine and the quality and attention to detail was superb. They were responsive to my questions and needs. The people that came out were excellent."

Charles G. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Scott. He worked with us very well."

Dominic S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Scott kept to the quote, and he was very easy to work with."

Carol D. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trusted that Scott would get the job done properly."

Vern N. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, friendly, and professional. They were wonderful, and I was very satisfied."

Randy H. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and stood behind their warranty."

Dian H. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very personable and did quality work."

Jim L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The reliability of Scott Dutton and his work, his customer satisfaction was top priority. To me, he did the job as if he were doing it for his own house, he wanted it just so. I thought they were top notch."

Art N. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was done well, and they listened to what I needed done and did it quickly."

Jan L. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they always kept the area clean."

Frank M. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He took a real interest in us and really listened. He provided solutions that were carried out professionally. I am so happy that everything turned out beautifully. Scott was excellent to work with."

Judy N. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really good job. I am very happy and very satisfied with their work."

Betty P. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was done in a professional manner. I liked how they cleaned up after themselves. I liked the accuracy of their bids and contracts. I don"

Patty R. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way that they got the plans out and got it done. They were efficient. We liked what we saw."

Elizabeth R. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very patient with me. They were willing to work with me and the particular style I wanted, because I kept making changes."

John H. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their personal service and their quality. They were very helpful."

Ed S. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They coordinated everything from the start and kept me abreast on what was happening. They gave me the opportunity to add and subtract what was being done. Everything they did was exactly the way I wanted it done."

Dick N. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was very satisfied with the quality of work. They were on time and courteous."

Sandy T. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was very warm and easy to look at. They did top quality work."

Matt C. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was awesome working with Scott. I liked the quality of his service. He answers questions anytime, on the weekend, after hours, and on job sites. He"

Mari H. Verified Dutton Kitchen and Bath Customer Name

Q1:10 out of 10

Q2:No

Q3 & Q4:"They were very professional, and the crew was very prompt."

Jason C. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do a great job, and their price is pretty reasonable for the work that they do."

"Their quality is excellent."

Judy D. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I think that Scott Dutton, the owner, is very good at communicating. He is a really friendly guy. The people who work for him are very reliable. They finish on time."

"They finished on time, and they did a good job."

Dan G. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The people were great. Scott was around quite a bit. The subcontractors were on time and worked hard. They were prompt and clean. There were a couple of issues that I had. Scott was very responsive and took care of them right away."

Jim P. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked how personable they were. They were clean. They did their job with maximum effort and a minimum amount of noise."

Bob B. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The work they did was absolutely beautiful. They were personable, and they worked to coordinate things. When they came, they tried not to interfere with the running of the household. They were great at keeping things clean."

Kathleen G. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. "

Louis J. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, and they got back to us when we called them. They also cleaned up after themselves. They understood exactly what we were looking for. "

Mark S. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Masie B. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They followed up with me, and I received good customer service."

Jeff J. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"If there was a problem, they fixed it."

Suzanne L. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their friendliness. Scott was very personable, almost like we were friends."

Bill C. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were personable, honest, and provided first class service."

Jim G. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of work."

Steve K. Verified Dutton Kitchen and Bath Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The communication given during the job"

Wil M. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He did everything he said he was going to do, and he completed it on time. "

Bob B. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a pretty good job, and they got it done."

Chuck K. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The owner was very nice, and I liked his personality."

Dave J. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really liked their attention to detail and their responsibility."

Gary D. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were accessible. Whenever I needed them, I would just call, and they would provide the service."

Art V. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were reliable and very clean."

J.L. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Personal involvement of the owner, quality of work, and the quality of his employees"

Nolan L. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was always available. If I had a question, he was available to take care of it, for example, my questions on installation or what was next. He was very trustworthy."

Wayne T. Verified Dutton Kitchen and Bath Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They were prompt and professional. We used them for the initial tear down process of the remodeling."

Liz D. Verified Dutton Kitchen and Bath Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do."

Wayne M. Verified Dutton Kitchen and Bath Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The work was great."

Jim C. Verified Dutton Kitchen and Bath Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I thought Scott was responsive."

Nancy T. Verified Dutton Kitchen and Bath Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Scott was very professional and approachable. He did a good job."

Elaine S. Verified Dutton Kitchen and Bath Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Scott was very personable."

Dutton Kitchen and Bath

Kitchen and bathroom remodeling for Solano County homeowners

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