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DriveSavers, Inc. provides a wide range of data recovery services for clients throughout Northern California and the world. The company primarily focuses on recovering data from crashed and damaged computer hard drives, but it also has the capabilities to retrieve information from solid state devices (SSD), digital camera cards, tablets, smartphones, flash memory, and high-end storage devices such as RAID, SAN, and NAS.
President Scott Moyer says DriveSavers owes much of its success to its professional, detail-oriented approach to the data recovery process, which ensures high levels of customer satisfaction. “People are often stressed when they call us because they’ve lost critical information, so we take as much time as necessary to explain our capabilities, our process and the available service options. Then, we stay in constant contact throughout the process to make it as simple and easy as possible for them.”
DriveSavers implements a customer-oriented business approach that includes providing clients with a data recovery advisor who manages their specific data loss issues. “Offering the ultimate customer experience is just as important to us as successfully recovering data,” says Mr. Moyer. “We strive to restore both data and peace of mind on every job.”
“We understand how disruptive it is to lose critical data, so we make ourselves available around the clock and do whatever it takes to help our customers get their systems and lives back to normal. Our goal is to exceed every customer’s expectations on all levels, at all times.”
Serving Northern California & The World
Hire the right data recovery company to maximize your chances of getting back your important data.
If your computer crashes or you face a disaster that renders your computer unusable, your first thought will likely be, “How can I recover my data?” The best course of action is to hire a data recovery company, but according to John...
"It's a company that you can rely on to save your photographs and other important things you have saved on your computer when it breaks down.""I liked that I was able to get back all the data that I wanted. I was very satisfied."
"They are highly professional, reliable, and very competent.""The best part for me was that they were able to recover my data successfully."
"They're very expensive, but they get the job done.""I liked that they recovered all the data on the computer drive."
"They kept me informed and got great results. They were expensive but good.""I liked all the information they gave me during the process. "
"I would tell them that Drivesavers went out of their way to help. They were very prompt and kept me abreast of how things were going in a timely manner. Ultimately, they weren't able to help me, but they wouldn't let me pay them for the cost of shipping my computer back to me after they realized they could not recover my data. ""I liked best that they went out of their way to help us. I was so nervous about the seven years of data I had on my drive and they were so responsive and informative about what they were trying to do. The message I got from them was that they would do whatever they could to help me."
"They were extremely speedy and they actually recovered all of my data.""I liked that they were professional and responded quickly to my emails."
"It was a huge relief to know that everything with the computer was taken care of by them.""I loved that they handled everything, including after the data recovery, getting me back up and running with my computer. They even called to follow up on how I was doing. I also liked that they were very friendly."
"They can save hard drives that are actually dead. This is the second time they saved data for me, 10 years apart, and they were just as wonderful the second time as they were the first time. Some people might say that they're expensive, but when you think about the value of the 20 years of data I had on my hard drive, it was well worth it to me.""I liked that they actually talked to me on the telephone to keep me informed about their progress."
"I have mentioned DriveSavers to everyone I know who has had problems with their computers. They saved my life. I am more than satisfied. They're an excellent service, very professional. Everything was done in such a secure manner. This was such a delicate situation because I had not backed up my data. I've never seen service like this. It was worth every penny. ""The customer service was very professional, they identified themselves immediately, they explained everything, and they assured me I would get an email confirmation. The email came immediately. They worked very quickly, promised they would do everything they could to retrieve my data and assured me that if they were not able to recover all the data, they would reduce the fee they were charging me, accordingly. I am so satisfied. I carry their card in your wallet at all times because I truly believe in them."
"They did a great job, but they are very expensive. They did make me a good deal, but I still thought it was expensive.""They were able to save everything off my computer."
"If you've lost some data and need to get it back, I would say check with DriveSavers first.""Their level of competence"
"They're the best. They saved both of my drives and retrieved as much of the information as anyone could have. I believe they're one of only a very few companies that could have done this.""The customer service was very professional. They explained everything as much as I wanted them to, and they were very good about following up with me."
"I think what they did was incredible. They were able to recover all of my data. They were very professional and helpful.""They were able to recover all of my data."
"It was very professional. I got a full data recovery. They were pretty efficient in terms of their return time, in terms of getting my data back to me.""I think the best part was that they walked me through the process. They made it feel very easy for me. When you lose that amount of data from your computer, you can get very scared about the time and cost. The customer service of walking me through that process was the best part for me. They did give me a discount as an educator. "
"The best thing was communication. They are a round-the-clock operation. They walked me through what they were going to do. I called on a Sunday morning, expecting to get a machine or an operator, but I got an actual technician who told me to come in that same day. ""I really liked their communication and service. They were able to rectify the problem that I had. I didn't think my data would be able to be saved when my backup failed, but they were able to do it. I was incredibly happy. I have referred a lot of other people to them."
"They did the job.""I had a lot of confidence in their ability to do the job."
"They are life savers, but it does cost you a lot.""They were able to save my hard drive."
"They are very professional and they know what they are doing.""Their response was quick and accurate."
"They delivered everything they promised.""I got all of my information back."
"When you're in terrible hot water, they may be able to help.""They were very professional. I loved the computers in their office. They have all these amazingly destroyed computers in various conditions, like having been in a fire or drowned, that they have rescued. It's very fun."