Question 1

Can you fix my plumbing problem today?

Accepted Answer

Yes. We pride ourselves on our ability to quickly handle emergency situations. We have technicians available for dispatch 24/7, and our facility is fully stocked with all the necessary materials, from shut-off valves to water heater.

Question 2

How fast can you get here?

Accepted Answer

Our policy is get to the jobsite within 45 minutes of the initial call. We’ll let you know if we’re running late, but we do our best to get there as quickly as possible.

Question 3

Can you tell me how much my plumbing repairs will cost over the phone?

Accepted Answer

Plumbing is different in every house, so unless we come out and take a look at your situation, we won’t be able to give an accurate quote. However, even though we don’t provide phone estimates, our in-person estimates are always free.

Question 4

Can you tell me how much my plumbing repairs will cost over the phone?

Accepted Answer

Plumbing is different in every house, so unless we come out and take a look at your situation, we won’t be able to give an accurate quote. However, even though we don’t provide phone estimates, our in-person estimates are always free.

Question 5

Will you install the product that I want?

Accepted Answer

Yes. If you’re used to a specific brand and want that installed, we can provide whatever you prefer.

Question 6

Is it more expensive if I call at night or during a holiday?

Accepted Answer

No, our fees are always the same regardless of what time or day it is.

Drain Doctor, Inc.

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