Door Pros

Door Pros: Average 9.3 out of 10 based on 101 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

L.P.P. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Josh is extremely professional. He knows exactly what he is talking about, and he is very prompt."

"The fact that he knows exactly what he is talking about and will take time to explain things. They are really one of the best contractors that I have ever worked with."

R.P.M. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We use them fairly often. They are very dependable."

"They are very prompt and came when we needed them."

Aaron L. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional and reliable. I'm happy with their price range."

"The overall communication throughout the process. I was properly guided through the whole thing from getting the quote through the completion of the job."

Allison R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them. They did a good job. When I called, they came right out."

"Honestly, all I care about is prompt and quick service."

Anna D. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are fast and efficient."

"The same day service."

Anne C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable, reasonable, and very truthful."

"They were very professional and honest in handling the bid and installation."

Barbara L. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very courteous, and they did a good job."

"They knew what they were doing, and they got the job done."

Becky P. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were responsive, quick, and professional."

"How quick they were, both in getting here on time and getting the job done."

Bo D. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Their prices are fair. Their installers are professional, thorough, and informative."

"They were honest as far as their pricing, and how they dealt with me."

Brad B. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They fixed the problem quickly, and they did a great job. "

"That they didn't make the problem complicated, and just did their job."

Brian K. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were responsive and quick. They do quality work."

"They were quick respond."

Brian S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were prompt, and they did exactly what needed to be done. There were no problems."

"The fact that he fixed the first try"

Brian W. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very responsive."

"They were very and customer oriented."

Chad H. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job for a good price."

"They were quick."

Chuck Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service was great. They were responsive and friendly."

"That they are responsive and friendly. Price was also reasonable."

Cindy S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are extremely professional. "

"They are knowledgeable."

Dan R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were really fast, they responded to my repair call quickly, and they came on time. They finished the repair quickly."

"They were very responsive."

Dan S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Don't call anybody else."

"Service and the attention to detail. All the good things. The person who came out had excellent service and was prompt and thorough. He knew exactly what he was doing and he did exactly what he needed to do."

David S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are friendly. They have good customer service, and they do quality work."

"They were quick to respond and their price is reasonable."

Dennis S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very responsive. I damaged a door that I needed to have fixed right away. They came out the next day and did a great job."

"Their responsiveness and it was very reasonable."

Don T. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very professional, always on time, and their prices are good for a thorough work product."

"Their professionalism really sums up what I liked."

Doreen S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work."

"They did good work at a good price."

Gilberto C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good and very friendly. They offer very effective repairs."

"They were on target, they worked fast and everything worked."

Glenn P. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very prompt, their service is good, and they don't do anything that is unnecessary."

"I think their service is top quality in just about every way."

James C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very concerned with customer satisfaction, which was a nice feeling."

"He did what needed to be done with no fuss."

Jay P. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are priced fairly, and they do a good job. They back up their work with a guarantee."

"They were very efficient and always showed up on time."

Jeannie M. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I highly recommend them."

"They were above a '10'. They tried to work it in and when I came home, it was done. They were top-of-the-line pros. He did the job and it works great. I like their professionalism and their attitude was great."

Jeff P. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a really good job."

"I like how quickly they responded."

Jenn R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional and very quick."

"The price right and the quality of their work was superior."

John B. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a great job."

"The way Josh presented himself."

John W. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very fast, excellent service."

"They are very responsive and they do a good job, they are in and out quickly."

Julia J. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job, and they stood by their work."

"They didn't charge me coming back when an issue arose after their first visit."

Ken T. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were refreshingly punctual, effective, efficient, and they had the right parts on the truck to do everything immediately."

"Their general professionalism and their efficiency."

Kim F. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were honest and straightforward. They didn't try to upsell me."

"They showed up when they said they were going to and they were courteous."

Kris M. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They answered the phone quickly, and they were available to do the work right away before we moved in to our new house."

"They worked quickly, they were friendly, and they had the best prices I could find."

Kristen R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very nice, easy people to work with. "

"They got the job done quickly."

Kristin M. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very good. "

"It was a very fast, efficient service."

Laura R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very responsive, they offered very good customer service, and they called me back right away. They came out to do the work right away."

"They came out immediately when I called."

Leslie S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Honest, trustworthy, fair, and super prompt"

"I was pleasantly surprised that instead of trying to sell me a whole new system, they were able to repair the existing opener."

Lisa R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are prompt and honest. They even tightened all the screws on a door they weren't working on."

"They were on time and finished the work quickly."

Mario C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"How fast they were able to fix my door"

"They are local."

Mark H. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were quick to come when called and very professional."

"They come quickly."

Mark K. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a great job. I would recommend them."

"They worked quickly."

Mark R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were efficient, and they knew what they were doing."

"They showed up on time, knew immediately the issue and quick fixing it."

Mike H. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty loyal, trustworthy, and you can tell that customer satisfaction is important to them."

"They were on time and they explained things very well."

Peter R. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did everything they were supposed to do. They came out, they fixed things, and they charged what they said they would."

"They came out when I needed them to. It was prompt service."

Richard C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were on time, efficient, and they were very nice people."

"They were efficient, and they did the job well."

Richard G. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He did a good job. He told me what was wrong, how he would fix it, and he left. He was great. I would tell people to call them."

"He did a good job, and he hasn't had to come back. I was very happy with the way the guy came in and looked at the situation. He told me what was wrong and how he would fix it."

Ryan T. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very nice, and they did a good job."

"They did a good job."

Sam L. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell people to use them."

"They were very polite, and the delivered the service at a reasonable."

Sojung D. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very quiet and quick."

"They were so quiet."

Stephanie S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were professional and personable."

"They came out when they said they were going to, and it cost what they said it would. "

Tanus T. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were fast and reliable."

"They were very quick to respond to my repair call."

Terry A. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Their price is fair."

"They were very flexible, and they came out quickly to fix my garage."

Theresa B. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were 100%, totally awesome."

"The staff was great."

Tim K. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They provided a very personal and individualized service."

"The individual attention"

Tom C. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did what they said they were going to do, and they did it when they said they would."

"They were very prompt about responding to the service call for repair work, and they did the repairs quickly too."

Tyson S. Verified Door Pros Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We have used them a couple of times. Josh is very nice. We get the best customer service from start to finish."

"They are very responsive when we call, and they are trustworthy."

D.C. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable. "

"They are reliable, thorough, honest, and fair in pricing."

Bob T. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They gave me an estimate and did the work the same day. They're pretty good at being there when they say they will be there."

"They were able to do same day repair. "

Charles D. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They showed up on time and completed the job."

"Good price and good service"

Chester L. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They provide a good, quality product."

"They quality of the product"

David C. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty efficient and accurate."

"They delivered what they said would and very quickly."

Denise K. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very accommodating and thorough. I am a property manager, and they were able to handle a repair while I was out of town."

"I was very pleased with everything that they did."

Hugo S. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The quality of the work was straightforward and really quick."

"They told me what they would do and how soon they would do it and they did."

Jinny H. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were prompt, professional, and they seemed genuinely concerned about trying to fix the problem with our door. "

"They came out and did what they could do to fix a door that we're probably going to have to replace eventually."

Joanna S. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"You can trust them to do a good job, and they know what they are doing. They are pretty knowledgeable."

"They were on time, and they fixed it correctly the first time."

Justin T. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did what I paid them to do."

"They did the job that I needed them to do."

Kim B. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very personable."

"I felt very comfortable around Josh."

Lenny B. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They fixed my issues."

"They were very responsive, the quality of their work was good, and they were on time."

Luke O. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend their services."

"They were on time, and they repaired the garage door promptly."

Patti H. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do what they say they will do."

"They were responsive and timely."

Pete T. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did everything they said they were going to do, and they were on time. They were also on budget."

"They came out did everything they said they would do. They were nice guys."

Steve O. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were responsive, on time, and reasonably priced."

"I was able to work with Josh over the phone. I didn't have to be there."

Todd L. Verified Door Pros Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very fast, honest, and they did good quality work."

"The price and the speed of both their response and the repair work"

Money B. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did the job and they were timely."

"They were knowledgeable and efficient."

Bob H. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did made a good recommendation even thought it cost more and they guaranteed the work."

"They responded very quickly to the initial service call."

Bob M. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I got what I paid for."

"They were responsive."

Ella K. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them."

"Josh came on time and finished the work quickly."

Brent S. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I was happy with them."

"They came out very quickly."

Christy O. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I appreciated that they gave me some alternatives for lower cost repairs."

"I liked that they didn't pressure me to do a full door replacement when I didn't need one."

Daryl T. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were very prompt when I called to have them fix our garage door. We have not had any problems since, so I would say the quality of their service was very good."

"Their promptness and their prices"

Ed C. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work. They are reliable and trustworthy."

"They were prompt, and the quality of the work was good."

Eva L. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They tried to do the repair to save money, but it didn't quite work right, and a couple of months later I needed to do the replacement anyway."

"They were on time and very friendly."

Jennifer G. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job."

"They put in an external access keyboard, which is a good feature."

Jennifer W. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Just stick with what they sell, don't buy products from them that they don't normally service."

"They were very nice guys, and they were prompt. They were there when they said they would be there."

Johnny E. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them."

"They fixed my problem."

Kathy L. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were great. They came right away when the garage door broke, and my car was stuck inside."

"They were very quick with their response, and they were quick to repair the problem."

Maureen D. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were timely, reliable, knowledgeable, and trustworthy."

"Their knowledge and their timeliness, and the fact that they fixed the door, I didn't have to call them afterwards about anything."

Michael C. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they delivered the product as discussed and on time. I have no complaints with the quality."

"Overall, I was satisfied with the combination of services."

Mike U. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were johnny-on-the-spot. They came to repair my garage door the same day. "

"They were helpful, and they gave me a good deal."

Natalie A. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very good to work with."

"They provided a quick service."

Peter C. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did what they said they would do."

"They fixed the garage door."

Roger H. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I really can't remember anything bad. I would recommend them if I was asked."

"The door worked when they left."

Roger R. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were very responsive, and their pricing was fair."

"They fixed my garage door on the first try."

Scott F. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them."

"They fixed the door in one day, and they knew what they were doing."

Tristian C. Verified Door Pros Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were really professional, and they were very accommodating to my schedule."

"The price and the fact that they were willing to negotiate with me"

Neil A. Verified Door Pros Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They were very prompt, and they fixed the problem."

"The technician was very personable, but I don't remember his name."

Stacey K. Verified Door Pros Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:

"I would tell them that if you are in a pinch, they are a good company to go with."

"I thought they were fairly timely in getting to me."

Trish M. Verified Door Pros Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:

"Our experience was too casual. They were not professionals. Honestly, I wouldn't recommend them to anyone. "

"They were on time. It didn't take them too long to get the job done."

Rena W. Verified Door Pros Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:

"When I called them 3 years ago, they took care of business pretty quickly. "

"They came right away and repaired it quickly."

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