Donovan's Pest Control, Inc.

Donovan's Pest Control, Inc.: Average 8.5 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

B. M. P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their location is convenient."

C. P. H. O. A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough with their assessments. They are very reliable. They are always touching base with their customers. They are very responsive."

H. G. M. C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seems like they get the problem taken care of when they come out. They are pretty good about whatever they are using to get rid of the ants. There have been no problems lately. The people who come and give us the receipt are very friendly and polite as well."

N. P. A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always prompt and they always let us know when they are coming out. They do the job right."

T. R. H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trust him."

Bruce G. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"No ants."

Mrs. B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They live up to what they say they will do. They go a step further by making it personal. They are right there if I have a problem or concern."

Jill M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like them because they are very good about getting back to me when I email them about their service. The receptionist is very courteous and they are here when they say they will be."

Jo Ella S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have known the owner for quite some time."

Marilyn D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have been responsive. They are always here when I need them. It has worked out. They notify us before they are coming."

Mark V. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and thorough. The appointments were available when I needed them."

Brian S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly and took care of it."

Tom F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their reliability."

Mrs. S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the attention that the owner, Jim Donovan, gives me. He caters to whatever I want and he has personnel that do what they should."

Mrs. S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do."

L. C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they are supposed to do, namely keeping the bug population down around my home."

Tim C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their reliability and effectiveness in dealing with bugs."

Robert M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and thorough. They were there when they said they would be."

Peggy S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual and pretty responsive to our requests. When I had a rat problem, they were here in a reasonable amount of time."

John A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do what they say and they have a good, polite staff that does things right."

Charles F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a chance to meet Mr. Donovan and he was a nice guy. They were straightforward and a good outfit."

Kevin R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. The guy who came out was a really good guy. The workers were really good too."

Henry L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're prompt, reliable, and they solve problems."

Hillsboro P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and thorough."

Beltramo B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them a long time. They are punctual and good."

Raymond D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their loyalty, timeliness, their people, and that they are always proactive. They take good care of us."

G.J. C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing."

Paul M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal touch and the follow through."

David F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that they come and go quietly. You never know they are there, and they are dependable."

Janice C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are readily accessible, and the help is pleasant."

Denise D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and everything worked out fine."

Leila C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did an effective and good job."

Kathie H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He looked everywhere and went way above my expectations in getting the job done."

Jack H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good. I found them satisfactory."

Donna G. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I continued to have problems, they came back and took care of everything."

Luis F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and polite."

Agnes A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who came out was very good. He did what he had to do and answered all my questions. He did everything I expected from a pest-control person."

Angie B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They executed their job quickly and efficiently."

Austin. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt."

Eileen B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The gentleman was very experienced, he looked everywhere, he took his time, and he listened to me. He gave me very easy to understand responses. My worries were relieved and I appreciate that."

Joan W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, nice, and they came out on time."

Fran R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they took care of the problem."

Dave A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He got in here right away and got the job done."

Bill L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time and did what they said they would do."

Jacqueline O. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They only came out one time, and everything is okay."

Roxie L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out very quickly. The guy told us what was wrong and solved the problem. They were very professional."

John J. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They killed all the bugs, and the bugs didn't come back."

Clay B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It worked. They were the only ones who would come out to get rid of the yellow jackets."

Neal S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very honest, and they accomplished what we needed to be accomplish."

R. A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys were very friendly."

Nancy R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job, and they were able to get rid of the rats."

Hyun P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional and quick in responding."

Laura B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got rid of the ants, and the guy who came out was very nice."

Yvonne P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. They took care of everything and answered my question. I also had no problem with the invoice."

Linda L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out immediately, and the problem disappeared after they left."

Mike M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was great."

Adam G. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They responded to my needs and they were friendly when they came out to my house."

Edwin D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very flexible with their service. They help with any problems or concerns that I have."

Kasey O. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When the supervisor comes out, he does a good job."

Linda C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We had a very persistent problem, but they were very accommodating. They came back until the problem was well situated. They were quick to respond to my calls."

Mrs. F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come when they say they will and they ring my doorbell to let me know that they are here. They also wear shoe covers if they have work to do inside."

Mrs. L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good and friendly service."

Mrs. E. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are consistent."

Charles H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick. I haven't had any problems with pest invasions between service calls."

Stephanie R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like that I can reach the owner of the company."

Dale A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are on time and they do their job."

Elaine P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The owner takes his time to work through finding the best solution for his customers. They are also careful with their chemicals. They take their time and do a good job. They also have a good website."

Robert P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked Jim Donovan and his involvement in the job."

John C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've used them for over five years. They are courteous and dependable."

John E. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service."

Leslie M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, and they do a better than average job for pest control."

Art A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We were able to discuss things and decide on a couple of different ways of doing things. We chose the less expensive way, and it works for us so far."

John T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The promptness and the efficiency."

Karen H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were timely and professional."

Michael B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out very promptly, and they were very thorough."

Glenn C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and knowledgeable."

Art S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He was meticulous, and he explained what he was going to do."

Paul W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very nice."

Nina W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He told me my options, and he was honest."

Marcella B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really good in explaining what was going on and thorough."

Rene L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their flexibility in using product that was less toxic."

Bill N. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came right out, and they didn't mind coming back several times. They were also very nice."

Charlotte T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The guy was very knowledgeable, nice, and on time. I haven't had any ants since then."

Daifend J. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"When I call them, it is easy to schedule an appointment."

Ed M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They originally got rid of our problem with carpeting ants. They would come back if any ants resurfaced."

John D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are not a big chain. They are a local business."

Lesa R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they are a family-owned operation. When I have a problem, I can talk to the owner and he will do whatever he can to rectify the problem."

Lori C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come very regularly and I can depend on them to be here."

S. P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the owner, Jim. He explained things well."

Arthur M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be technically okay and they showed up when they were supposed to."

Drex S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They respond to my requests."

Pratibha D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They understood my instructions upfront and carried out what needed to be done without having to keep in touch with me."

Bev M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They called and told me when they could come out. They gave good service."

Tu T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are quite professional."

Martha E. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like Jim Donovan and the personalized service."

Wallace M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are fast and thorough."

Robert C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"He's a very nice person."

Rav A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Jim is helpful and easy to communicate with."

Patricia T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out again since the first treatment didn't work."

Theresa C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They gave me different options for pest control."

Danielle S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We used them once, and we were satisfied."

Kathy L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, and they were generally helpful. They didn't try to make me sign a contract."

Robert K. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We set up an appointment, and they came out very quickly."

Rodney G. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personal service from the owner, Jim Donovan, was great."

Maureen C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"When I called, they always got back to me immediately."

Kathie L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out, did the job, and left."

Humphrey L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with."

Cathleen M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I didn't have to wait a long time before they came out to look. They were also timely in keeping their appointments. They gave me a very competitive rate, and the man that came out was very knowledgeable about the type of termite I had and what would work. He was upfront, and I was very satisfied."

Stephanie Y. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The ants haven't been around for awhile."

Lisa L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service person was nice and easy to work with."

Misti L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were available sooner than some of the other players, and they seemed to understand the bee business."

Lavola C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came in and did the job well."

B. S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy came out quickly."

Christina V. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was looking for a mole service, and he was the only one I could find who did it."

Maybell W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

David Y. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service."

Jim P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out to spray pesticides around my house, and it worked."

Tom R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the people they sent out."

Christina A. Verified Donovan's Pest Control, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people who came were friendly and helpful."

Hillsboro P. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Probably their rodent control."

Rosemerrie O. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They have been flexible with my issues."

Sonja M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I feel safe that they are using the right kind of pesticides."

Eric T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like Jim a lot."

Peter M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"It wasn't much."

Gary W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked that they explained everything to me."

Shirley T. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It was good to have two or three people looking at the problem, giving different opinions to find the best solution."

John S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Jane R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive on the phone and in coming out."

Marie B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were helpful."

Mario M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got rid of it fast."

Judith B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I like that they got the ants out without using toxic stuff."

Nick W. Verified Donovan's Pest Control, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The friendliness."

Mary B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I liked it when they were in control of the gophers."

Garv R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I like working with Jim, he is good and local."

Dorothy H. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They come out quickly when I call them."

Wendy F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The gentleman who comes out is very professional."

Calvin L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"No comment."

Tom C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The type of rat trap he used worked."

Joan F. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I don't know."

Himanshu C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were effective against the squirrels."

Chuck B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality."

Joseph S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I liked the personal service of a small company. He also cares by using product that is sensitive to the environment."

Colleen G. Verified Donovan's Pest Control, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They couldn't find the problem. But the guy who came out was nice, sweet, and very polite."

Henry D. Verified Donovan's Pest Control, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I don't know."

Jason C. Verified Donovan's Pest Control, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The same day response."

Mr. R. Verified Donovan's Pest Control, Inc. Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:"The people were very nice. We live in an out-of-the-way area, and they were one of the few companies that would come out."

Howard L. Verified Donovan's Pest Control, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They were prompt."

Cathrine M. Verified Donovan's Pest Control, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The fellow was nice."

Christine B. Verified Donovan's Pest Control, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The people were on time and nice."

Bruce S. Verified Donovan's Pest Control, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They came out."

Donovan's Pest Control, Inc.

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