Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
March 2005
We declare that Donovan's Pest Control HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #649
(650) 365-1900

Donovan's Pest Control, Inc. was started in 1997 after Jim Donovan underwent extensive training at the University of California, San Francisco, specializing in Integrated Pest Management (IPM) methods in hospital and campus settings. It is a family-owned and operated business.

Donovan's Pest Control, Inc. specializes in providing IPM strategies, including monitoring environments, providing positive identification, applying natural occurring biological agents, insect growth regulators, predator bugs, bee removals, mechanical controls, non-chemical solutions, pest proofing, live trapping and common-sense solutions.

Donovan's Pest Control is proud to be a member of Bio Intergal Resource Center, Pest Control Operators of California and proud to have been awarded the distinguished Diamond Certification.

Company Philosophy

"We believe that the quality of our customer service sets us apart in the industry. A large part of that includes education for all of our staff. We design our efforts to address the specific wants and needs of our customers, using a basic philosophy of servicing others the way we would want to be serviced and providing a commitment to achieve the highest standards in our industry.

Serving San Mateo, San Francisco, Santa Clara and Alameda Counties

General Pest Control
Landscape Pest Control

Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Donovan's Pest Control
has passed all rating steps and has earned
The Diamond Certified Award
No. 649
Continuously qualified since March 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They came out quickly and took care of it."

–Brian S.

"I like their reliability."

–Tom F.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Donovan's Pest Control
(650) 365-1900
(888) 665-1901
(650) 365-1969 fax

Mon - Fri: 7:30am - 5pm

Serving San Mateo, San Francisco, Santa Clara and Alameda Counties
9
3159
Liability Insurance, Worker's Compensation
Jeff Goss and Maggie Castro, Account Managers