Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
April 2005
We declare that Donati Automotive HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #672
(707) 575-4464
1599 Hampton Way #1
Santa Rosa, CA 95407
Marc Donati, Owner

Mr. Marc Donati is an honest, solid, no-nonsense man who knows cars and enjoys working on them. He has a two-year degree in Automotive Repair from De Anza Community College and also studied in a program that was a cooperative effort between De Anza and General Motors. He has worked at several independent shops, and from 1983 to 1998 he worked at a GM dealership in Healdsburg, giving him many years of dealership experience.

Donati Automotive - a straightforward name for a straightforward mechanic and businessman, was started by Mr. Donati in 1998. They work on Asian and domestic light trucks and cars. It's a simple story: you bring it in, they do the maintenance, repair or replacement of engines, brakes, computer diagnostics and air conditioning. They can do extended warranty work and call the claim in.

Put your vehicle in the hands of Donati Automotive. You'll be telling your friends and neighbors about this place.

Company Philosophy

"It's real simple for me - I'm as honest as I can be with the customer, I keep them apprised of what's going on and I try to be fair. I've found that people appreciate honesty."

Serving Sonoma County

Maintenance and Repair
Engine Replacement
Brakes
Steering, Suspension & 4 Wheel Alignment
Computer Diagnostics
Air Conditioning

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 250 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 250

Diamond Certified Qualification

Based on 250 customer surveys, we declare
Donati Automotive
has passed all rating steps and has earned
The Diamond Certified Award
No. 672
Continuously qualified since April 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The personalized service, they always explained things to me. I felt like they were honest and upfront."

–Tracy B.

"I thought they were real people. Marc was very straightforward."

–Jeff B.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Donati Automotive
1599 Hampton Way #1
Santa Rosa, CA 95407
(707) 575-4464
(707) 575-0206 fax

Mon - Fri: 9am - 6pm

Serving Sonoma County
2
198020
Liability Insurance, Worker's Compensation

Marc Donati, Owner