Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
October 2007
We declare that Dimensions of Tile & Marble HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1153
(877) 312-4138
601 Van Ness Avenue, Suite 324
San Francisco, CA 94102

Dimensions of Tile & Marble installs a variety of marble, granite, slate and porcelain products for residential clients in Marin, San Francisco, San Mateo and Alameda Counties. In addition to installing tile and stone for kitchens, dining rooms, porches, bathrooms, outside patios and many other applications, the company sells wood flooring, cabinetry and hardware—an approach that allows customers and their contractors to achieve optimum style and functionality in their home improvement projects.

Owner Kenny Morrell began his contracting career working in a tile warehouse and eventually gained experience in all aspects of the business, including installation and management. Mr. Morrell established Dimensions of Tile & Marble based on a desire to provide higher quality workmanship and service for Bay Area tile and stone projects of all types.

Dimensions of Tile & Marble’s experienced craftspeople are trained to carry out installations to customers’ exact specifications. “Our teams show up on time, keep to their schedules, and work hard to protect our clients’ homes and belongings,” says Mr. Morrell.

Company Philosophy

“We take the time to really get to know our customers, because understanding their interests and personal senses of style helps us design tile and marble products that perfectly complement their homes. We guide each client through every step of the process, and we’re always available to answer questions. Our ultimate goal is to achieve 100 percent customer satisfaction on every job.”

Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.

Full Service Tile Contractor
Specializing in Custom Bathrooms
High End Tile Designs
Flooring and Cabinets
Interior & Exterior
Materials and Installation
Residential

Comparative Summary

Tile contractors are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Dimensions of Tile & Marble differentiates itself by taking an all-encompassing approach to each tile, marble, granite and slate project it undertakes. “We do...

Frequently Asked Questions

Q: Do you seal the tile and grout when you finish?
A: "Yes. However, a lot of contractors don’t—it’s an extra step that adds to the cost and time of the job, but it’s important to prevent stains from setting in the grout. And it’s definitely required for marble, granite and slate."
Q: Do you need to rip everything out to refurbish a tile job?
A: "It depends. Sometimes we can just re-grout portions of it. It all depends on how well the old job has stood the test of time."
Q: What’s your process for designing a kitchen?
A: "There are three main phases to designing a kitchen. The first is to decide if you’d like to use your old cabinets or get new ones. The second is to decide what products will be used on the countertops. The third is to decide what products wi...

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Industry Info

Take preventive steps to determine if you need to replace the tile in your home.
“Focus on typical problem areas, like the bathtub and shower floor,” says Kenny Morrell, owner of Dimensions of Tile & Marble in San Francisco. “If the tile feels stable, it’s usually fine—at most you’ll need to have it re-grouted and re-sealed...
Findings based on statistically reliable research from 90 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 90

Diamond Certified Qualification

Based on 90 customer surveys, we declare
Dimensions of Tile & Marble
has passed all rating steps and has earned
The Diamond Certified Award
No. 1153
Continuously qualified since October 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Adam G. Verified Customer Name
"He was attentive, and he did good work."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Dimensions of Tile & Marble
601 Van Ness Avenue, Suite 324
San Francisco, CA 94102
(877) 312-4138
(415) 474-1718 fax
DCID8663818444

Mon – Fri: 7:30am – 5:30pm

Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.

Kenny Morrell
18
3
831248
Liability Insurance, Worker's Compensation
2001
Residential Tile, Marble, Granite and Slate Work
Residential
4-Year Warranty on Workmanship and Materials

Photo & Video Gallery

Survey Responses For

Dimensions of Tile & Marble

Dimensions of Tile & Marble: Average 8.9 out of 10 based on 90 unique customer surveys of these open ended questions.
Adam G. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He did a very nice job."

"He was attentive, and he did good work."

Denis W. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I had no problems with him. Everything was fine."

Kristina S. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does really good work on granite. He cut an existing sink out, and there wasn't a scratch on it."

"It was a very pleasant service. They got back to me very quickly, especially when there was a leak. They actually came back the next day to fix it, which was very nice."

Mary M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He really knows what he is doing. He is very meticulous about what he does, and he is very professional. He did both my kitchens, and both were awesome."

"They show up on time, they're professional, and the work was done right."

D.J.C. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their follow through is good. Kenny always goes above and beyond to be sure the customer is satisfied. The job isn"

H.E. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do what they say they're going to do. They're fast, and they get the job done."

Evelyn A. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The tile is very nice and clean looking. Their work is excellent."

Carl J. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a great experience, from the salesperson to the product. It's gorgeous and easy to clean. When I walked in, there was a display, so I had a variety to choose from. The way it was displayed was high quality. It was high quality the minute I walked in. Their delivery service was right on the money. It was perfect."

Janelle W. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get it done quickly, and it looks good."

Marco D. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The product itself and the work that they did"

Sylvia F. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was carefully done."

Bill H. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their 'can do' attitude, professionalism, and the finished product were excellent."

Bill J. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality work"

Chris L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I found them to be open and honest. I liked their attitude. In the end, the work got done. We were very happy with the final outcome. The workmanship was superior. It was beautiful work."

Doug K. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked very fast and efficiently. They had a very clean work environment. They also had good design ideas."

George S. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their workmanship was good."

Hans F. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attention to details, quality of the work, and the dedication of getting the very best job done"

Julia M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their expertise"

Marco D. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything about their service, they take care of me."

Mary M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workmanship, they did a great job. I've already recommended them to tons of people."

Mike L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal attention"

Richard H. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would and they did what they said they would do. They did a good job. Everything turned out well."

Lisa B. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Kenny is a great guy. He shows up and does great work."

Catherine B. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Kenny was honest and fair. "

Fred R. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, had good communication, and quality products."

Jim C. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work was terrific."

Michael C. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean and on time."

Mr. E. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were creative and stayed within our price limitations."

Mr. G. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and went about their business."

Frank L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done well, and they were clean as could be. They were also fast."

Kathlean C. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive with great ideas and craftsmanship."

Grace M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, and there were no problems."

Katharine J. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their willingness to please the customer"

Dan D. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was really easy to work with, and he is such a great guy."

Tom L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job the way we had asked. He was very thorough at explaining what he was doing. "

Shauna L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner was very creative, and he really worked with me."

Tony L. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very artistic and professional."

John M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how they followed up with me."

Diane J. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were agreeable and went with my design."

Raphael M. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was done the way I wanted it, and the workmanship was good."

Inez W. Verified Dimensions of Tile & Marble Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and left the place clean. They were very efficient."

Eva O. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Reasonable and thorough, he addressed all of my concerns."

"The end result"

Gary L. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Excellent quality work, he works very well. No supervision is needed."

"Excellent quality work, and he needs little supervision and is able to work independently."

Robert S. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their variation, I like the different tiles that they carry."

Bill H. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and tidiness"

Doug K. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We thought their skill level was exceptional. It was perfect. We got exactly what we wanted. They even cleaned up. They answered all of our questions over the phone. The scheduling was good, not too far away. We had such a good experience."

Ed B. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality of work"

Jean S. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The product, I was very happy with how the tiles turned out."

Melinda A. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they were going to, and they were very professional."

Bob A. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did great work. Every time I look at the tiles, everything lines up."

Fitz B. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did whatever it took to please me and also rented some extra equipment for me to use."

Selena C. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They completed the job on time and on budget. The timeframe they gave me was accurate."

Mike E. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and came prepared."

Salim S. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and the quality of work was good."

John L. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Kenny worked with me on the designs that I had chosen."

Martha L. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what said they would do."

Claydia P. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was very good and so were their products."

Richard S. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Kenny is very easy to work with, and he is a great communicator."

Dave P. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were accessible and when they made an error, they fixed it."

Debbie B. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The order came on time."

Neil W. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Kenny's involvement was great."

Ket W. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their attention to detail and the completion of the work."

Lawrence W. Verified Dimensions of Tile & Marble Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very cordial and willing to spend long hours replacing the tiles that I needed."

Paul M. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The most important thing about Kenny is that he is very personable, and he treats the clients really well. He does an excellent job, especially for the price."

"Kenny is so cordial and pleasant to the clients. The guy who does the granite and tile is reasonably priced, but he doesn't provide the same quality Kenny does. I think he does a really good job. He comes on time, he takes time to explain things."

Daniel C. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He was okay."

"He was pretty knowledgeable. He identified the tile correctly, and he did what he said he was going to do."

Dimitri Z. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were personable, quick, and they did quality work."

Pete A. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Brian was very nice. His customer service was very good. He was very personable and professional. There was another woman who handled some of the phone calls and her work was very good as well. They actually returned my phone calls, and they did really good work. I thought he was also very honest in his estimate. I think he even came in under his estimate. He found stuff he didn't really think was necessary to do, which was really refreshing. "

Michael H. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, and they were flexible with our schedule."

Nileke S. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The customer relationship was good. The quality of their work was very good, and they were on schedule."

Daniel S. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The owner was very personable and helpful."

A.D.C. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Kenny's personality, he always seems to accommodate me."

Brian C. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Kenny was very helpful with the design of our bathtub."

Michelle D. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their timeliness, and they got the job done quickly."

Thomas R. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done without any fuss."

Cat M. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a pretty good selection."

Seth M. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had good ideas about how to place the tile."

Paul J. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did really professional work on the tile."

Michael F. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, and they were very punctual."

Don B. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were creative and flexible."

Scott M. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The final product was great."

Diane W. Verified Dimensions of Tile & Marble Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their personal attention"

Frank B. Verified Dimensions of Tile & Marble Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked the price and the quality of the work. I know I didn't get ripped off."

Monique C. Verified Dimensions of Tile & Marble Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Kenny always returned my phone calls and kept me informed. He is a professional."

Terry F. Verified Dimensions of Tile & Marble Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Kenny is a very personable guy."

Jake S. Verified Dimensions of Tile & Marble Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The tiles looked good and so did the installation."

David S. Verified Dimensions of Tile & Marble Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Before they applied the sealing coat, they did a good and thorough job of cleaning and repairing the tile."

Nina H. Verified Dimensions of Tile & Marble Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The owner was nice and professional."

Ed S. Verified Dimensions of Tile & Marble Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They were able to finish the work within the couple of weeks that I needed to have it done."

Bob K. Verified Dimensions of Tile & Marble Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Kenny is a pleasant guy."

Jason F. Verified Dimensions of Tile & Marble Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I enjoyed speaking with Kenny. He was very professional."