Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
September 2006
We declare that Details of Sonoma, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #964
(707) 237-4180
P.O. Box 1358
Santa Rosa, CA 95402

We wouldn't work with anyone else… is what clients regularly say about working with Details of Sonoma, inc. And this is the end goal for all their projects — client loyalty and the highest level of customer satisfaction. When David Lucas and Dave Douglas started Details of Sonoma, they wanted to establish a company of superior quality and integrity that won customer loyalty through a simple formula: understand each customer's needs and expectations, then exceed them. Each Details project has a professional Project Manager who is responsible for keeping the client informed. Their budgets are detailed. Line items are priced. Everyone at Details of Sonoma from the cleanup crew to the owners are 100% committed to superior customer satisfaction.

They love to create beautiful kitchens and baths. These are the spaces that get the most use and benefit most from great design and execution. The Details extended team of professionals assists their clients with everything from plumbing fixtures, cabinets, lighting, countertops and design. Browse their web site to view our portfolio, list of services and more.

Company Philosophy

“Details takes customer satisfaction to a new high. We are completely focused on understanding our clients’ needs and wants. We listen, take notes, ask questions, listen to the answers and take more notes. We partner with clients. And when a client isn’t sure what they want we assist with our own ideas or bring in design professionals to assist. We build relationships. Our goal for each client is to provide such a positive experience that they choose Details for all future work.”
Serving Sonoma CountyGeneral Contractor
Residential Remodeling
New Construction
Kitchen & Bath
Decks & Patio
Home Theater
Home Automation
Dry Rot Repair

Map

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Findings based on statistically reliable research from 29 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 29

Diamond Certified Qualification

Based on 29 customer surveys, we declare
Details of Sonoma, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 964
Continuously qualified since September 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The quality of the workmanship."

–Ann S.

"They were thorough and competent."

–Janet S.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Details of Sonoma, Inc.
P.O. Box 1358
Santa Rosa, CA 95402
(707) 237-4180
(707) 324-8052 fax
Mon - Fri: 8am - 5pm
Serving Sonoma County
861470
Liability Insurance,
David Lucas, President and Co-Founder