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DC Tile and Stone designs and installs slate, marble, granite, travertine, ceramic, porcelain, mosaic, glass and metal tiles for homeowners in Sonoma, Marin and Napa Counties. The company utilizes the latest industry technology and design trends to create tile projects that fit any budget or style, from old world to contemporary. In addition to its installation and design capabilities, it offers in-home consultations to homeowners who need help planning their kitchen or bathroom projects.
Owner Derek Kahn says the biggest differentiating feature of DC Tile and Stone is the way it works closely with clients throughout every phase of the tiling process—an inclusive approach that’s rarely seen in the tile industry. “Some contractors make decisions without their clients’ approval, but we really pay attention to what each homeowner wants and cater to their needs. They’re our referral system, so it’s very important that we make them happy.”
DC Tile and Stone is known for its comprehensive preparation and clean-up processes, which include hanging plastic for dust protection, laying drop cloths, protecting yards and cleaning any overspray. “After everything is completely clean, we do a final walkthrough and see if the homeowner wants to change anything,” adds Mr. Kahn. “Everything we do is based on ensuring our clients’ satisfaction.”
“Our mission is to make our clients’ remodeling projects less stressful by providing a professional atmosphere tailored to meet their specific needs, both in terms of design and function. We strive for 100 percent customer satisfaction, so we never leave a job until the homeowner is completely happy with our work.”
Serving Marin, Sonoma and Napa counties including Santa Rosa, Rohnert Park, San Rafael, Novato, Napa and American Canyon.
Installation of Tile & Stone:
Take simple steps to maintain the tile in your home.
Tile is a popular choice for residential applications because of its versatility—it’s available in many different styles and can be used anywhere from floors to backsplashes and countertops. Even though most tiles are relatively easy to maintain,...
"Very conscientious, quality work, on time, and all things good""Mainly his follow-up and quality work, everything I do with them has been a good working relationship."
"Honest and on time""How quickly they finished the work"
"Very efficient, trustworthy, they get the job done. They get the job done on time.""They do really good work for the price. They have a very competitive price. I am happy with what they do."
"He is very reliable, and his work is top-notch.""When I need them on the job, they are there."
"They are honest, reliable, and great people to work with.""They follow through, and Derek has a really good eye when making sure the details that you want done are done properly."
"That they are very people-friendly, and they do what they say they are going to do.""They are very people friendly, so they know the questions to ask. They don't do anything without asking first, and they recommend things when they are needed. I am very, very happy."
"Courteous, prompt, reasonably priced, and they do quality work.""The end result"
"That they listen, and they do their best to keep the costs down. They listened to what I needed for my kitchen, and they delivered it on time.""Follow-through, which is important, he came back a week later to see if everything was okay. He noticed something that I did not notice, and he fixed it right away. I think they are as good as you can get."
"They were professional, the workmanship was fantastic, and they knew their craft very well. I would highly recommend them.""I liked the quality and the workmanship."
"He was timely. The gentleman who did the work was very knowledgeable. I was happy with them. They cleaned up, and they were good.""He was very helpful."
"Attention to detail, they were very good about that.""They were willing to work with the particular issues and problems that I had."
"They were very professional, and they did a great job.""I thought they did whatever they said they were going to do, and they cleaned up their mess after."
"That they are very reliable, on time, and they do great work.""The fact that they were on time, and they were there when they said they would be, which is very important."
"They were able to accomplish what I wanted to have done.""Their service was right there. They were there every time I made a call. I wanted it done a certain way, and they were able to accommodate that."
"They are very careful, experienced, and knowledgeable. They have always been a pleasure to work with. As far as accommodating the job, they always get it done the way we want it done.""They are flexible and easy to work with. Whenever I need something, I get a quick response."
"They are efficient, talented, and pleasant to work with.""The work, they do a magnificent job. It is well done and professional. They are very thorough."
"They're creative, and they have good service. He backs his work.""The quality of their work, and they are reliable as far as time frames. When they say they will be there to start a job, I have never been disappointed. I have had a lot of work done. I am a really satisfied customer."
"He will do exactly what he says he will do, and he gets it done right. He will guarantee his work.""They are dependable, and they do exactly what they say they will do. There is no price increase as the job goes on. The price is the same as what he quotes you."
"The impression I got is that they were there for every step of the process, and they were eager to get my input. They were listening to what I wanted, and their pricing was fair. All in all, It was a good experience.""They will bend over backwards. They wanted to make sure that I was happy with the entire product. The impression I got was that they weren't happy if I wasn't happy. They were great."
"They were very professional and very courteous. They were very flexible, and they worked around my schedule.""The final work"
"I referred them to a few people to do their kitchens and bathrooms. They were always on time, personable, and I was able to connect with them. They were great and really sociable.""The fact that they did a great job on time, and they were up to my standards. Derek, the owner, was very helpful. He recommended a contractor to me. I was very satisfied."
"They are very fast paced, hard workers, and they have really good attitudes.""Their work on the flooring was excellent. The floors turned out very well. They did a great job."
"How great the finished work was, it was a remarkable renovation of my properties.""It was the fast and easy service, I told them what I wanted, and they delivered the service."
"I trusted Derek. They did good quality work. Their price is reasonable, and they were fast. I am already planning to hire them again for another job.""When you schedule them to be here, they are here. I like the easy communication via email."
"They did a remarkable job. They did a killer job on my home. They took directions on how the tile should be laid. I will use them again to lay the tile in my bathrooms. I show my clients the work that they do. They have creativity, workmanship, precision cutting, and good organization of tiles. They were super. ""Everything, I would give them a '12'. I'm going to use them again for my bathrooms. "
"They are professional, very thorough, and they know their trade.""The quality of their work"
"They made sure I was 100% satisfied before they felt the job was finished. I was very satisfied with their work. ""It was really more than just laying a floor. It was a work of art for Derek."
"The quality of their craftsmanship, they take pride in their work and it shows. I am pretty meticulous, and the installers are as well.""They are very personable, nice, and comfortable. You tell them what you want, and that"
"They did a really good job. They cut the tiles just perfectly. They re-did my tiles in the bathrooms. ""Quick and easy, and they were very down to earth. They came in, looked around, and did both of my bathrooms. I told them what I wanted, and they did it."
"Excellent service and great to work with""They are very thorough, they listen, and they are a great organization to work with. Their customer service is amazing. Any issues or anything that you have questions about, they are on top of it in a heartbeat."
"They are reliable and dependable. They do excellent work, and they contact you with a follow-up call a few weeks later to make sure you're happy. I'm getting ready to schedule another job at my home. ""The fact that they showed up when they said they would, I felt very much at ease having them in my home."
"They are reliable, and they do good quality workmanship. ""I don't actually care about how much I like the people that do the work, but I do care that it was done within the time frame that was agreed upon. Everything was done the way it should have been and that rarely happens."
"They were reliable and professional.""They were accurate on how long the job would take."
"They do a good job. He did his job well and he it was done on time. He was very on point.""He was able to keep in contact with me. He was very quick to respond to my emails and that rarely happens. He did a very good job."
"He came when he said he would, and he was done when he said he would be. He was clean, and he cleaned up after himself. It looks great. He was nice and easy to work with. The price was great.""I would have to say the quality for the price"
"Fast, professional, and courteous, he was really nice when explaining things.""He was courteous. He worked around my schedule. He helped me out with billing and such. He was quite nice."
"High integrity and good quality""The communication was very good. They showed up when they were supposed to, and they finished the project on time. They return phone calls, which is rare for a contractor."
"He was very customer friendly.""He was cool. He did good work for a good price. I was very happy with them."
"I would say to use them. They do a good job. It is clean, and the tile looks great.""He shows up when he says he is going to show up, and he is prompt. A lot of people are not like that. Everything was the way we talked about."
"They were very nice, and they appeared to be competent.""They were prompt, and they did the job as they said they were going to."
"That it was a great experience, and he did a wonderful job.""He was very responsive and very customer service oriented."
"I thought they were very professional. They always showed up on time. They did what they said they were going to do.""The finished product was really good. It was good for the price."
"They do good installation.""They are on time and pretty good."
"They do very good work, they are efficient, straightforward, and they don't play around.""The quality of their work, they take pride in their work, and they take the time to do it right."
"They were very courteous, extremely helpful, and they went above and beyond. They were considerate of my needs.""They took extra steps to make sure I was satisfied."
"Reliable""Their reliability, I am perfectly satisfied."
"Always pleasing""The quality of their work, and it went really well for me."
"That they try very hard, but the abilities of the workmen vary a bit.""Derek is a nice guy, and he does what he says he is going to do."