Diamond Certified Company Report

Daniel B. Armistead, DDS

Diamond Certified Company Report

Daniel B. Armistead, DDS

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 351 VERIFIED CUSTOMERS i

Laura Z.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

1 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is friendly, welcoming and competent.

He absolutely knows what he's doing. He's very kind and gentle. I completely trust him.

David J.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

2 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very competent and a very good dentist.

He is very careful and also very pleasant person.

Topou H.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

3 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have all been great. I think he's really good. I definitely recommend him.

He's very knowledgeable and thorough. He only recommends the best without being pushy or adding any pressure.

Read All 351 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Daniel B. Armistead, DDS is a Palo Alto-based dental practice that provides general dentistry services for adults and older children. It offers a wide range of preventive, restorative and cosmetic dental procedures, including hygiene cleanings, fillings, mouth guards, teeth whitening, porcelain veneers, bonding, crowns, bridges, root canals, tooth extractions, and removable and partial dentures. Dr. Armistead is also a specialist in treating sleep apnea and TMJ (temporomandibular joint) syndrome.

Dr. Armistead has been treating Bay Area families from the same location since 1978. His predecessor practiced in the same building for more than 25 years before retiring, so the dental complex has been a longstanding fixture for Palo Alto residents. Dr. Armistead keeps his skills current through ongoing study and participation in dental and scientific classes. He’s also an active member of the Peninsula Institute for Advanced Dental Studies and the American Academy of Dental Sleep Medicine.

Dr. Armistead’s practice accepts most major dental insurance plans, provides free consultations for its customized oral health programs and offers senior citizen discounts. 

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Daniel B. Armistead, DDS

COMPANY CONTACT
Locations

Santa Clara County
Milpitas
San Jose
Sunnyvale
Santa Clara
Mountain View
Palo Alto
Cupertino
Los Altos
Gilroy

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SERVICES PERFORMED

Bleaching
Bridges & Dentures
Fillings & Crowns
Implants
Sleep Apnea Treatments
Veneers

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Daniel B. Armistead, DDS

Company Profile

Daniel B. Armistead, DDS is a Palo Alto-based dental practice that provides general dentistry services for adults and older children. It offers a wide range of preventive, restorative and cosmetic dental procedures, including hygiene cleanings, fillings, mouth guards, teeth whitening, porcelain veneers, bonding, crowns, bridges, root canals, tooth extractions, and removable and partial dentures. Dr. Armistead is also a specialist in treating sleep apnea and TMJ (temporomandibular joint) syndrome.

Dr. Armistead has been treating Bay Area families from the same location since 1978. His predecessor practiced in the same building for more than 25 years before retiring, so the dental complex has been a longstanding fixture for Palo Alto residents. Dr. Armistead keeps his skills current through ongoing study and participation in dental and scientific classes. He’s also an active member of the Peninsula Institute for Advanced Dental Studies and the American Academy of Dental Sleep Medicine.

Dr. Armistead’s practice accepts most major dental insurance plans, provides free consultations for its customized oral health programs and offers senior citizen discounts. 

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Company Philosophy

"We pay close attention to the needs and concerns of our patients, and we strive to always give them comprehensive attention and care every time they visit. We never suggest unnecessary dental procedures, and we always follow up to make sure our patients are happy with our work."

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Comparative Summary

Maintaining patient satisfaction is a crucial aspect of any dental practice, but it’s even more important for dentists who have earned the prestigious Diamond Certified award. For Daniel B. Armistead, DDS, the key to achieving and maintaining high levels of patient satisfaction is simple: treat every person who visits his Palo Alto office with respect and focus all his efforts on ensuring their comfort. “My staff and I are dedicated to helping our patients any way we can,” says Dr. Armistead. “We always put their needs first, and they really appreciate that.”

Dr. Armistead’s practice has been providing general dentistry services for adults and older children since 1978. In addition to performing preventive, restorative and cosmetic dental procedures that include hygiene cleanings, fillings, teeth whitening, crowns, root canals and tooth extractions, the practice has special expertise with treating sleep apnea and TMJ (temporomandibular joint) syndrome.

Unlike less experienced dental practices that participate in the minimal amount of continuing education required by law, Dr. Armistead and his staff pride themselves on also keeping up with the latest advancements in dental treatments so they can offer their patients the best options. “For example, I’m part of a dental implant study club because I believe dental implants are one of the most important products available on the market today,” says Dr. Armistead. “Implants are becoming more affordable, which means more patients are considering them, but there’s also a lot of misinformation out there, so it’s important for us to educate them about the right products and techniques.”

Another distinguishing feature of Daniel B. Armistead, DDS is its longstanding presence in Santa Clara County, which Dr. Armistead says has been important for establishing trust with patients. “We’ve been at our current location for more than 30 years, which says a lot about the quality of our practice. Our patients depend on us to provide professional, pain-free dental work, and they know that’s exactly what they’re going to get.”

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Industry Info

Due to its effectiveness in preventing plaque buildup and its non-abrasiveness toward the teeth and gums, most dentists agree that the “Bass technique” is the preferred method of brushing teeth. The method is named after Dr. Charles C. Bass, widely considered the father of modern dentistry because of his pioneering developments in preventative oral care, which included nylon dental floss and the multi-tufted toothbrush.

The Bass technique consists of placing the toothbrush midway between the teeth and gums, slanted toward the gums at a 45 degree angle. This enables the bristles to get below the gum line and penetrate minuscule pockets where infection can occur. Rather than brushing in a circular motion, the preferred movement is a steady vibration, which tends to be gentler on the teeth and gums while still effectively removing plaque from hard-to-reach areas.

Most dentists recommend electric toothbrushes because of their ability to produce this vibration movement. However, they also advise against using toothbrushes that have spinning bristles—as with manually brushing in a circular motion, these tend to be more abrasive than ones that simply vibrate. Another factor to consider when purchasing a toothbrush is the rigidity of the bristles. A toothbrush with soft bristles is always preferable because it will be gentler on your teeth and gums.

When it comes to choosing a type of toothpaste, Palo Alto-based dentist Dr. Daniel Armistead says the choice is less vital than you might think. “Toothpaste exists largely to make brushing your teeth more pleasant—it’s the act of brushing itself that washes away bacteria and food particles. The exception is if you have a specific dental problem like tooth decay or a mineral deficiency. Certain products are designed to address those types of issues, so if that applies to you, ask your dentist for a recommendation.”

For regular toothpaste, most dentists recommend using a product with fluoride to protect your teeth from being eroded by acids created by mouth bacteria. Fluoride strengthens tooth enamel and reverses minor damage by repairing areas where decay has started, but it can also be harmful in large doses, so make sure you use the recommended amount.

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Frequently Asked Questions

Q: What type of dental work do you do?

A: We’re a general dentistry practice, so our job is to do restorative work on teeth. This includes routine cleanings and preventative care, fillings, cosmetic dental procedures, tooth whitening, dentures, dental implants, and root canals.

Q: How much will my dental procedure cost?

A: It depends on the treatment, but we’re always upfront about costs with our patients. Also, we charge by the entire procedure, not by the visit, which means if you’re having a crown replaced, you’ll only be charged one fee for the entire process, not separate fees for each phase.

Q: Will I be in pain during my dental procedure?

A: We’re very skilled at working gently, and we use hand instruments so we don’t have to administer anesthetics. We take pain management very seriously, so we’ll do whatever it takes to make sure you’re as comfortable as possible.

Q: Do you accept Delta Dental?

A: Yes.

Q: Is an electric toothbrush better than a regular toothbrush?

A: It depends on how you use it. If you use an electric toothbrush, make sure you don’t push or press too hard against the outside edges of your teeth—those toothbrushes move very fast, so you can cause gingival recession if you’re not careful.

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SELECTED PHOTOS FROM Daniel B. Armistead, DDS

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Diamond Certified RATINGS ON Daniel B. Armistead, DDS
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 351 VERIFIED CUSTOMERS i
Daniel B. Armistead, DDS : Average 9.6 out of 10 based on 351 unique customer surveys of customer satisfaction.

Laura Z.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

1 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is friendly, welcoming and competent.

He absolutely knows what he's doing. He's very kind and gentle. I completely trust him.

David J.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

2 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very competent and a very good dentist.

He is very careful and also very pleasant person.

Topou H.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

3 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have all been great. I think he's really good. I definitely recommend him.

He's very knowledgeable and thorough. He only recommends the best without being pushy or adding any pressure.

Irene J.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

4 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have total and complete confidence in him and I trust him. He doesn't overcharge. I think he's fair and honest and truthful.

He's an excellent dentist. As long as he's somewhere in the general facility, I will go to him. No matter what room you sit in, you always look out to his gardens that he and one of his assistants tend together. I trust the person who originally referred me to him, and I really like him.

Monica W.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

5 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very patient and kind. He has a gentle touch. I'm the biggest chicken, so if he could handle me, he can handle anyone.

The hygienist is great too. Her name is Kelly. She is very thorough and into her job. She makes you want to do better. She's inspirational. They're a great team. They are very caring and patient. If you have anxiety, they are willing to help you in order to take care of your teeth. Also, they always get you in. They put your oral health first.

Michele B.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

6 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is kind, considerate, and available early in the morning.

His staff is the best.

Byron B.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

7 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to go to him.

The level of personal attention is the best thing.

Lydia M.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

8 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very good and he will do the necessary work.

He's very honest.

John T.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

9 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is conservative. He's knowledgeable and he does the right thing.

The staff is always very pleasant. We've known him for a long time and he continues to always be very responsive and has your best interest at heart.

Karen K.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

10 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have expert service. It is easy to schedule an appointment. The staff is very friendly and very helpful.

I really like Dr. Armistead's expertise and patient care.

Anne M.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

11 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everybody has their own opinions.

He makes the experience pain free.

Aron W.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

12 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very capable and very conservative in his treatment.

I feel very comfortable in his hands.

John H.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

13 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He has full length windows with bird feeders outside. You can see the squirrels running around, and I like that.

I really like his hygienist, Judy.

Fred K.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

14 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a very good dentist. He takes good care of my teeth.

I liked everything about Dr. Armistead's office. The people are nice.

Gordon R.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

15 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a great dentist and a great individual.

They're always very diligent.

Maria T.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

16 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a great dentist.

I can trust him. I like the people in the office. I think everything there is great.

Dana G.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

17 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very professional, careful and kind, and good about explaining options.

I was reassured about him because he looked like the kind of dentist that I grew up with.

Annetta M.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

18 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've been with him a long time and I'm very happy.

I like his professionalism best.

Betsy C.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

19 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's an extremely good dentist. No matter who the person is, he treats everybody the same.

They are very genuine and very good.

Kim M.

VERIFIED Daniel B. Armistead, DDS CUSTOMER

20 of 351

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's extremely helpful, available when you need him, and he's a nice person.

He's a very good dentist.

Read All 351 Survey Responses at Ratings View