DIAMOND CERTIFIED COMPANY REPORT
D & S Body Shop, Inc.
(925) 709-4988
38 Beta Court, Suite A3
San Ramon, CA 94583
San Ramon, CA 94583
(L to R) Owners Ken Souza, Vickie Souza and Manager Berto Ruiz
D & S Body Shop, Inc. provides collision repair services for owners of foreign and domestic vehicles in Contra Costa and Alameda Counties. The San Ramon-based shop uses state-of-the-art equipment to return damaged cars to their original manufacturers’ conditions. As part of the AAA Direct Repair Network, it’s been carefully screened to meet AAA’s high standards for customer service, reliability and quality of repairs.
Owner Ken Souza established D & S Body Shop in 1989 with just two employees. Mr. Souza credits his uncompromising standards and commitment to excellence for his shop’s continued growth and success. To that end, he stresses continual training for his I-CAR certified technicians and makes sure his shop is always equipped with cutting-edge repair technology.
D & S Body Shop works with all insurance companies to minimize the inconvenience of the auto body repair process for its clients. The company also offers free estimates and will pick up and deliver drivable vehicles in the Tri-Valley area (within 10 miles of its shop).
Company Philosophy
“We’re known for our honest and straightforward approach to auto body repair, and we strive to put extra effort into everything we do—from working with our customers’ budgets to consistently exceeding their service expectations. We strive to provide our clients with the services they need in a timely manner and at prices that work for them.”
Serving all of Contra Costa and Alameda county including Concord, Richmond, Antioch, Walnut Creek, Oakland, Fremont, Hayward and Berkeley.
Collision Repairs
PPG Paint
Comparative Summary
Auto body repair companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, D & S Body Shop, Inc. differentiates itself by offering its customers the dedicated, focused service only a small business can provide. “Being...
Frequently Asked Questions
Q: Do you use original equipment manufacturer (OEM) parts?
A: "Yes, whenever we can. However, insurance companies will often only pay for aftermarket parts. When that happens, we let the customer know and explain the options."
Q: Do you offer a shuttle service?
A: "Yes, anywhere within 10 miles of our San Ramon shop."
Q: Do you offer rental cars?
A: "We can arrange for rental cars from Hertz, which is only a quarter-mile away, or Enterprise."
Map
Javascript is required to view this map.
Industry Info
|
Taking proper care of your car’s exterior paint can add years to its life and luster.
Your car’s paint job is both one of its most noticeable features and one of the most expensive features to replace and repair. Fortunately, there are many preventive steps you can take to protect your car’s paint and keep it looking like new....
|
Findings based on statistically reliable research from 150 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
93%
n = 150
Diamond Certified Qualification
Based on 150 customer surveys, we declare
D & S Body Shop, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1468
Continuously qualified since December 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Jon T. Verified Customer Name
"Everything, fast service and quality of work"
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
D & S Body Shop, Inc.
38 Beta Court, Suite A3
San Ramon, CA 94583
San Ramon, CA 94583
(925) 709-4988
(925) 837-4047 fax
(925) 837-4047 fax
DCID9258200552
Mon - Fri: 7:30am - 5pm
Serving all of Contra Costa and Alameda county including Concord, Richmond, Antioch, Walnut Creek, Oakland, Fremont, Hayward and Berkeley.
Ken Souza
30
9
I-CAR Certified
186872
Liability Insurance, Worker's Compensation
AAA Direct Repair Network, Better Business Bureau, East Bay Auto Body Association
1989
Auto Collision Repair, Frame Repair, Collor Matching
PPG Paint
500
Automobile Owners
Work Is Guaranteed For As Long As Customers Own Their Vehicles
Survey Responses For
D & S Body Shop, Inc.
D & S Body Shop, Inc.: based on 150 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Jon T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Great work"
"Everything, fast service and quality of work"Connie W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very consumer friendly and they listen to you and your concerns. They do whatever it takes to take care of you."
"I'm very happy with them. They handle everything from the insurance to the rental car and they do a good job."Dan B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their quality is just perfect. They are easy to talk to and to work with. They do fantastic work. It was easy for me to take my car in and drop it off, because they had a rental car waiting for me. They took care of all the paperwork. It was just a very good experience."
"Their professionalism, I felt like I was totally taken care of. I did not have to deal with the insurance company or anything. They took care of the whole thing."Jeff W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They get the job done when they say they are going to get the job done. They do a great job."
"They are very professional. This is actually the second time we have used them."Susmita B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The quality of the work, and they did a very good job. "
"I have been using them for over 20 years. I like their service."Ben G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They call you and let you know if your car is not going to be ready on time or if they will need to keep it. Also, I had a rental car and they drove me to the rental place. They are very accommodating. They try to work around your schedule."
"The customer service is great. Once they missed a spot on my car, but it was no problem. Everything I bring to their attention, they will go back and correct it."Brandon J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're fair, honest, they do not overcharge, and they are extremely helpful in working with your insurance company. They are really terrific."
"Honesty"Derek J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Ken Souza is very easy to work with. He is fair and he does not hide anything from you."
"Ken's honesty, that is something that we appreciate about him. "Frank M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were just pleasant to work with."
"They knew who I was and what my car needed. I did not have to say 'I am so and so and I need this'."Ken L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend them."
"Very personable, they did their work nicely and on time. They did more than I expected them to do and they took care of stuff. They are very nice. I appreciate them very much."Paul D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a great job at a very low cost. They stood by their service really well."
"Three things, great job, very low cost, and they stood by their service really well."Jesse S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're honest, they do good work, and they're friendly."
"I think they are excellent. If you have a problem, they will take care of it. They have a very good relationship with my insurance company. They are class people."Karen P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Prompt, good quality, and they are very customer service oriented. "
"They were excellent. I think that they did a great job and paid attention to detail."Betty S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are fantastic people. I have been using them for years. Their treatment is wonderful. Ken is so sweet."
Bill L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good price, and the work was done well."
Bill S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very nice and efficient. He installed our bumper while we went to get a bite to eat."
Brandon W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality, and the service was outstanding."
Carl C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their performance"
Darla W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
David P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, they did a good job, and they were friendly."
Elizabeth W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I loved them. They were friendly, helpful, and knowledgeable. They helped me get a rental car. The car was done when they said it would be, and if it wasn't, they called ahead of time. The office staff was really nice."
Herb J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went right to work on it, and they put up with me. It was fine. They were fast, courteous, and respectful."
Karen R. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The estimate was right on. The car was done when they said it would be, maybe even earlier. Their personnel was friendly and very professional."
Leith T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly, they kept us up to date with what they were doing, and they did good work. We had no complaints."
Maggie S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal service and the quality of the service, they were extremely user-friendly and very helpful in coordinating with my insurance company. They were very friendly."
Matt L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, they are a great shop. They do a great job. They are absolutely wonderful."
Phil S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service and general attitude, they were very friendly. They remembered me every time I went in. They greeted me by my name. They were great."
Robert O. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very careful about what they recommended and why they recommended it. I felt I was in good hands. I was very satisfied. I would give them a 'thumbs up'."
Ron F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick."
Scott F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"From the moment we walked in, they took care of everything."
Steffi G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their front desk personnel. I always get an answer right away, and they return phone calls. They are a small, more personable shop."
Stephen C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were invisible. It was painless."
C.A.M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything they said they would do, and they did it correctly."
C.C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work they did was great, and the customer service was excellent. They kept me informed about everything."
V.I. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly, courteous, and they do quality work. They are not inexpensive, but you get what you pay for."
W.W.P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt, and they kept us informed of what was happening with the car."
Alex P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, friendly, and very professional."
Alfred C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. It was completed on time. They were very friendly."
Andrew W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great. The customer service was excellent, and they did quality work. I have used them a few times before, and I have always left happy. "
Annie W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, and they had great customer service. They actually picked up the car and dropped it off when it was done."
Attlia T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they were prompt."
Bob O. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast and thorough."
Bob P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices were reasonable, and the customer service was great. They kept me informed every step of the way. I would absolutely use them in the future."
Brent B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Ken is wonderful, and they do quality work. I have gone there on several occasions, and I am always happy with the work."
Camille P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great. Ken was so helpful in explaining everything."
Cary S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We have used them three times and have always been pleased. They do what they say they are going to do, and the communication is always really good. "
Catherine B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always so friendly. They make me feel comfortable. I have gone there a couple of times, and they work really hard at trying to get the work done on time."
Cindy K. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very courteous and did quality work. I was really impressed."
Clare S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were speedy, and they did good work. They were very responsive to what I wanted done. They actually took the time to listen to me."
Darrel R. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it on time, and it was excellent work. They really have it all together."
Darryl K. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This is the second time we have used them. Both times the cars looked like new when they were done."
David H. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them several times. They were always so accommodating. They helped me get a rental car. They were just great. I refer friends and family there all the time."
Debbie B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did good work. They got us in and out quickly. It was a minor repair, but they really treated us like we were important. We needed it done fast, and they came through like troopers."
Dololes P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was great. They were just very friendly. They were very honest when it came to explaining what needed to be done and what it would cost."
Dwayne T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like everything about them. They do quality work, and they are great people."
Elizabeth D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their timeliness. The customer service was good, and the people were so friendly. I was so happy with the way my car looked. It looked brand new."
Francis A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They kept me informed of what was going on."
Glen V. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their congeniality, the quality of the work, and the time frame in which it was completed."
Glenn G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do quality work. They always do what they say they are going to do. "
Hillary P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. They were upfront about the cost and the process."
James W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job in a timely fashion."
Jamie S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would give them a '12' if I could. They treated me well. The job was done quickly, and they stuck to their quote."
Janet Y. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous, and they did a really good job. I have nothing in the world to complain about. They were perfect."
Joe F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their skill level"
John A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of service I received."
John M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The friendly and prompt service"
Jonathan A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just the atmosphere, the people, and the quality"
Josie T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people"
Kristine B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, and they always smile."
Lorna L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly, professional, and honest."
Luke K. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner seems like a very decent man. He is straightforward, and I can trust him 100%."
Lynette G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would say the customer service factor, they are really nice."
Marcia E. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff is very accommodating, and they do good work."
Mark J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly and knowledgeable. They also finished quickly."
Marlene M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The front desk lady was very helpful."
Marlene T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are personable, and it is just an excellent place."
Marsha L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would recommend them to anybody. They are the best. They are kind, helpful, and they will drop everything to attend to an emergency. They are very fair, and the work is done very quickly."
Matt M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to work with and quick."
Michael L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the owner. He is very friendly."
Michelle D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very personable and reasonable. In my case, they worked really hard to make my repairs in the most cost efficient way possible."
Mike C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service, as they were very upfront. I have always been very happy with them. They also had a rental car service."
Mike J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very attentive, and they did what they were supposed to do."
Monica O. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, as they are just very friendly."
Nancy J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very efficient, nice, and honest. I just think they are wonderful."
Pam B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, and their work is just great. They are just right on it, and they get the car done when they say they will."
Patricia T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are absolutely nice people, and they are prompt."
Paul L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been with them for about 8 years, and they are a very good company to work with."
Phil P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personalized service and the quality of work"
Randy A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quality"
Rosalie L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take good care of you, they do good work, and they are always done on time."
Rick V. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, they are very courteous, and they tell me ahead of time if something comes up that needs to be done. They are very cooperative. I have had no problems at all."
Robert B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was completed in the time frame they said it would be done."
Robert C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly, and they helped me get my car finished early. They finished one day early."
Rochelle P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was an easy process."
Rosalie C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are economical, and they do things on time."
Rosemary C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, trustworthy, and upfront."
Sharon G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and the quality of work"
Sharon L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just do beautiful work. They helped me find a car to rent."
Terry G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very thorough, and the girl in the office was very thorough as well."
Tom F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism"
Tom W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are friendly, and the gal in the office is very friendly also. Ken is very obliging, kind, and calm."
Kathleen L. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they are friendly and conscientious"
"They did a good job. When there were a few problems, I took the car back in and they took care of them right away."Kim J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are on top of things and the work they do is high quality."
"I've used them in the past. They were very friendly and they got the job done on time with no problems."Koorosh N. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do good bodywork and they have good customer service. "
"They were very friendly and helpful. They kept me updated and got the car finished on time."Margo C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would say that they are honest and timely. "
"The location was convenient for me. They finished my car on time and they work with all insurance companies."Martin B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The work was high quality. There was a nagging problem, but they fixed it. They followed through."
"Good work, they very friendly people, very flexible, and on schedule."Pam B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"If you need body work done on your car, this company does a pretty fair job. "
"I liked their personalities and the work they did was pretty good. They worked with me to come up with a solution in order not to spend as much as they had estimated."Bart B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Small and personable"
Jan Y. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and quality of work, they did a great job."
Karlyn H. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are reliable and dependable."
Kenneth G. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They updated me about what was going on, and they followed through."
Melissa P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are timely and reasonable."
Satish R. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I guess their promptness"
Stephanie P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just make you feel very welcome."
Tim H. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that I got my work done for free by them, because somebody hit my truck. It was quality work."
Veronica R. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service from the front desk, as it was friendly and welcoming."
Patricia W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are personable, honest, and reasonable."
"There weren't any delays in getting the car back. Everything was done on schedule."Richard T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They work well with me and my insurance company. "
"They work well with me and my insurance company. "Robert O. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did not take a long time and they delivered the car when they promised."
"They are very nice and they tell you what you need to do. I really liked them."Alicia F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good at getting me the bid, being competitive, and fixing everything in a good time frame."
Bill W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive, and they did professional work."
Judy P. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This was the third time we had used them. We really liked their service and how quickly they got us in and out."
Rich W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive, and they stayed with the commitment they made."
Todd Y. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a hiccup, but they made it work. They followed through."
Brian B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional when I told them that I was not happy with the work. They corrected everything until I was satisfied."
Chuck C. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, and they did quality work."
Leroy H. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I didn't have to wait, and they took me right away. The service was great, they were nice, and the quality was good."
Michael K. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The closeness of it"
Robert B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Location"
Ryan V. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is just a small operation. The service is great, and I got my part right away."
Steve B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My relationship with the owner and the staff"
Susan D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were just very polite, cordial, and the work seemed to be okay."
Theressa A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personnel is what I liked best."
Thomas S. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"If there is a problem, you can address it with them. They are straightforward, and they don't hide anything from you."
Dirk D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous and thorough. They got my car done when they said they would."
Frank M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, responsive, and they did good work."
Kelly A. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was flawless. Everything was explained to me, and they delivered what they promised."
Otto W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very prompt."
Robert T. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:
"I would tell them that they lack expertise."
"They were friendly. "Frank M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"It was easy to schedule an appointment."
Sheri J. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their personnel."
William V. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are nice guys."
"They do all the work on our company cars, so I've known them for while."Larry F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I thought the quality of their work was good."
Tad D. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Angela F. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:
"I think we were taken advantage of. The entire job was to be covered by the insurance, but when we got the car back, there were things that weren't done that I thought they should have been covered."
"They were friendly."Dennis B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were somewhat cooperative."
Gene W. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were friendly."
Alison B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They have a very nice lady at the front desk."
Heather M. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I really didn't like anything. I was very disappointed."
Gene B. Verified D & S Body Shop, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
