Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
April 2006
We declare that Cypress Video Surveillance Systems, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #887
(510) 668-1330
44368 S. Grimmer Blvd.
Fremont, CA 94538
Cypress Video Surveillance Systems installs custom video security for its clients

Cypress Video Surveillance Systems, Inc. uses the latest technology to provide video security systems for homes and businesses throughout California. Instead of selling prepackaged equipment intended to suffice for any application, the company custom-designs every system to meet customers’ specific needs—whether that means keeping an eye on one room or monitoring an entire building or estate. Color videos recorded on high-resolution digital cameras, hidden or otherwise, can be viewed from anywhere in the world using a standard Internet browser. Videos can be recorded locally or remotely.

Sales manager Sammy Sze says Cypress Video Surveillance Systems’ flexibility allows its customers to keep an eye on their properties and loved ones day and night, no matter where they are. And if something should go amiss, says Mr. Sze, the company’s maintenance crews are always available to help.

Company Philosophy

“Most companies won’t take the time to consult with customers and design surveillance systems specifically for them. That’s what sets us apart. We spend time assessing what clients need and choosing components to fill those needs. We won’t sell them equipment they don’t need, nor will we come up short. They’re assured a custom designed system that will more than pay for itself with the peace of mind it provides.”

Serving all of Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Sonoma counties.

Video Surveillance Systems
Home & Business
Consulting, Design & Installation
Maintenance Programs

Axis
Axis
Canon
Canon
GE
GE
Honeywell
Honeywell
Mace
Mace
Samsung
Sony

Comparative Summary

Cypress Video Surveillance in Fremont sells one thing and one thing only: video surveillance systems. And, according to sales manager Sammy Sze, that is his company's greatest asset. Typically, video surveillance systems are installed by alarm companies, who trade on the perception that all systems are the same. “That’s simply not true,” says Mr. Sze. Mr. Sze says merely...

Frequently Asked Questions

Q: How long have you been doing surveillance work?
A: "I’ve been in the industry for 20 years, and Cypress Video Surveillance has been in business since 1992."
Q: Is the longevity of your business important?
A: "Yes. Surveillance is a big step, but often, people don’t make a decision on the spot—they may sit on it for a year or so. If you call us back when you’re ready, we’ll still be here. With a lot of the other companies,...
Q: What kind of models do you sell?
A: "We’re not tied to a particular model or brand, and that’s our strong suit. We test all the recorders and cameras on the market and try to match them with the requirements and budget of our customers."

Map

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Industry Info

It may seem obvious, but hire a surveillance company that actually specializes in surveillance.
Safety concerns are boosting demand for video surveillance. As a result, the market is saturated with companies trying to capitalize on the trend, says Sammy Sze of Cypress Video Surveillance Systems. People are pushing into the surveillance...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Cypress Video Surveillance Systems, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 887
Continuously qualified since April 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

A.C. Verified Customer Name
"They provided a discount on a recent service because we have been a long time customer."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Cypress Video Surveillance Systems, Inc.
44368 S. Grimmer Blvd.
Fremont, CA 94538
(510) 668-1330

Mon - Fri: 9am - 6pm
Other Hours: By appointment
Available by Phone 24/7

Serving all of Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Sonoma counties.

Lieu Ly
20
965101
Liability Insurance
Sammy Sze, Sales Manager
1992
Video surveillance Systems for Homes and Businesses, Consulting, Design and Installation, Maintenance Programs
Axis, Canon, GE, Honeywell, Mace, Samsung, Sony
Residential & Commercial
1-Year Parts and Labor, Extended Warranties Available

Photo & Video Gallery

Survey Responses For

Cypress Video Surveillance Systems, Inc.

Cypress Video Surveillance Systems, Inc.: Average 9.1 out of 10 based on 125 unique customer surveys of these open ended questions.
A.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a very good service at a good price."

"They provided a discount on a recent service because we have been a long time customer."

C.C.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very fair pricing and very nice people, they know what they are doing."

"The quality of all their work is great. They know what they are doing."

E.B.A.L.D.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The system is very easy to operate, and they have the best customer service. They always arrive on time and take care of every detail we request."

"Very good customer service, they were really helpful on the details about burning the discs, since we don't have a lot of time."

G.P.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great service, they return phone calls promptly and show up when they say they are going to."

"They take the time to explain in detail how the equipment works."

G.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very informative and patient about explaining every detail."

"The tech team, Sammy and Steve, were very friendly and very hands-on throughout the installation."

G.A.N.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I brag about them all the time. The installer, Sammy, could not be a nicer person to deal with."

"Professional follow-up, everything they commit to do, they do. If they say they will be there on Saturday morning, they are there."

H.T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of work is good, and they are always dependable."

"They return phone calls right away, they are always available to answer questions, and they are very quick to respond if the system goes down and we cannot take care of it."

J.S.U.S.D. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very prompt and thorough."

"Responsiveness to my inquiries"

K.I. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional and realistic on their prices."

"I liked the quality of their work, they were quick and very good at email and phone communications, and they were excellent with following up."

L.C.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job. They do exactly what you need."

"I liked their suggestions. They took time to make recommendations for the different types of buildings."

N.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are quick and very responsive."

"Over the many years we have done business with them, I love how responsive they are to every little or large service request."

S.R.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are wonderful. The technicians are fast and very helpful. They explain the details about anything that we call about for service."

"They really know what they are doing."

V. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsible. They respond quickly when I need them."

"They always solve any problem or issues right away."

D.W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that Sammy has high standards as a professional, and he is an outstanding human being."

"When I needed them for emergency repair due to a camera failing, they were very responsive and came right away."

A.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I call them, they come out right away."

C.C.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional. They know what they are doing. They are honest and straightforward. There are no glitches. Their prices are fair."

C.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They helped me so much. They provided same day service. They were great people."

F.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and their quality, they never overpromised. They were always right on target. They did what they said they would do, and they did it within the time they said they would."

F.H.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt response to questions or concerns, they were reasonable and mindful of our budget. Their service was excellent. "

G.R. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, their service, friendliness, and their quick response for installation"

L.C.W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Sammy and his crew do a great job. They are very helpful. I just contracted them to do another job."

M.M.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the new features. Instead of having to review the whole tape, we can just put in the date and time if we need to check something."

N.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly on the phone. They were prompt, and they came exactly when they said they would. They did their work professionally and expeditiously. The work was clean. When they were done, everything was put back aesthetically, the way it was before they got here. The cost was exactly what they quoted. It was great."

N.D. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We used them for a job in the L.A. area. We were quite satisfied with what they did."

Drew W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Sammy is reliable, helpful, dependable, and honest. Their fair price is a big part of it for me. "

E.H.L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We are and have always been satisfied with Cypress Video, and we would have no hesitation referring them to others. In fact, I called them a while nack for an esimate to do work in my home, but became busy with personal matters and could not follow through. I would and will use them again."

A.S.R.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've been extremely pleased with Cypress. They are a very good group of people. We've used them for years."

A.V. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We needed them to come by the other day, and they were here in an hour. "

C.C.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service is good. I like everything about them. "

E.H.L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive when I call. They are quick to respond and personable. They are neat, clean, conscientious, and their prices are reasonable. They are just really nice people. "

F.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very fast and accurate. They try very hard to not overpromise or under deliver. They give good customer service."

H.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always explain things well."

L.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very quick."

O.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and quality"

Q.B. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very helpful and quick to respond."

Q.U. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just wonderful. They are a great group of people, very professional."

S.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've worked with Sammy on a few projects, and I have always been satisfied with his follow-through and service. I've referred him to a few properties. "

Darrell S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service, response time, and professionalism"

Drew W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude and his follow-up, they're one of the best companies I've ever worked with. I am glad I looked in the Diamond Certified book and found them. "

Tara N. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a fantastic experience. If you have problems, they try to help on the phone and will come out if necessary. "

Vivian H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job, but more than that, I think they truly care about people. I had an intruder in my yard and needed a surveillance camera. I initially thought it was too expensive. Sammy pleaded with me to put one in for my own safety, even if I were to put it in myself and get it from Best Buy or something. It turned out the intruder actually had a weapon. I was impressed that Sammy thought of my safety and even offered to look for a used camera for me. I really appreciated that. That's why I went with their company. I have been very impressed with their work."

Eric L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service"

Annette P. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We had issues with them, and when I called they came out straightaway and took care of the problem."

Michael L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Great service, he was a good guy. It was done on time and on budget."

Andrea W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they had good equipment, and the overall quality of their product and work was great. "

Tony J. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had good pricing and good service."

Fred Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very personable."

Steve Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They answered our call promptly. The installation was perfect. We haven't had any problems."

Peter Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their clarity and ability to work on a tight schedule."

Reggie C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the customer service and overall satisfaction, they are open to any questions any time. The cameras are really good. It's convenient to check out the unit from my laptop. They're very helpful and very generous. They're always on time."

C.T.E. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was great."

J.C.T.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service is excellent."

M.G.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The level of service, overall quality, and cost "

D.M.A.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were responsive even when we called them to service older equipment. It was probably not a profitable thing for them to do, but they were still willing to service our older devices."

Sarah S Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt and knowledgeable"

B.H.C.U. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, and they seemed well trained. They had the system up and running in two days."

E.C.E.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their great customer service and depth of knowledge. They recently called me to see if I needed anything. I recommend them to all my clients. Any time I have an issue, they're there to help."

L.E.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt sevice"

Lane H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We had a great experience with them. They also had solid answers, and they gave us straight facts. They let me choose what I wanted and delivered when we had a clear path."

Kenneth K. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service and the equipment were excellent. The equipment still works as well as the day it was installed. They did everything I asked them to, and they came back to follow up. I got everything I expected and more."

S.A.L.I. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The orders were timely, and they took care of special add-ons."

Art L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service and the equipment"

Eric L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very responsive and good service"

D.M.T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness"

Jatinder S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their timely manner and price"

Raymond K. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Overall, it's a good stable system."

Steve R. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the service. They are always here when we need them."

A.S.R.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"To book way in advance"

"The quality of their work"

A.F.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They are a very good service, and the software system is excellent."

"Good installation job, it was quick and neat."

C.P.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to work with."

"They were very prompt when I called them."

K.S.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy."

A.S.R.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their technology"

A.W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had simple solutions."

E.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward and friendly."

N.L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the camera output"

Q.U. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything is fine. They are responsive."

S.W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Rapid response"

V.N.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their response when I have a problem"

A.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are great."

C.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Efficiency, and their support is really great. They always answer my questions and help if I have problems. Michael is awesome."

Megan S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were available to come out and service us without a contract and they had good prices. "

Josh W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The system is incredible. The on-line capabilities are awesome."

C.O.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service"

Ricardo Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of service was phenomenal."

Dennis Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They told us how to use the system."

Victor Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service was good. They help you fix any problem."

Stan F. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the speed of their response. The pricing was fair."

Connie T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast to come out and filled the order quickly."

Raymond T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can see my environment and staff at any time. It is also good for security."

B.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listen to what I need, and they always come through. "

Ryan F. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the service, and the staff is accommodating."

M.M.A. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very efficient."

"When we had a problem, they responded immediately and solved it right away."

S,S, Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were very straightforward, their prices were fair, and they understood what we needed better than we did."

"They were professional, and they followed up after the work."

W.O.M.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're very good, just really knowledgeable."

"They are quick to respond when needed."

Howard H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"The service works very well, and they did a very professional job."

"They were willing to negotiate on price."

Stan F. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They can put together a system to your liking."

"They were easy to do business with."

A.C.I. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They come very promptly."

H.H.T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are almost always immediately available. They are flexible. When I need help, they are quick with installations and repairs. They explain things very thoroughly."

J.L.S.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their service is pretty good. When we have a problem, they come out quickly."

J.S.S.D. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They've done everything that I've asked them to do. Their communication is well rounded."

W.O.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's easy to correspond with them."

E.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the follow-up and the replies. Their customer service is good. "

L.S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are responsive, and the price is okay. "

Antonio S. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were punctual. "

Kat T. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable and professional."

Victor Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service is pretty good. If you have a problem, they come out pretty quickly. "

Gilbert G. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The put it in promptly and they had a reasonable price. When there was a problem, they were quick to fix the problem."

Dennis L. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive."

Gordon V. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out right away and showed me how to use the system."

Faye C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They communicated well and informed me of the best way to solve the problem."

Robert G. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The installation. I'm satisfied with the quality of the system"

Fay F. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward regarding what we needed, and they gave us suggestions."

Glenn B. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and courteous. Their prices were also good."

Noel M. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly service"

Dana Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service and good response time"

Todd Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive to our needs."

A.W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They have great value for the equipment and service they offer. I would also want to tell them that they have a web-based security program, which doesn't work with high level security systems. If the programs are not compatible, the security system won't be as reliable."

"The pricing was pretty competitive, and they were able to work around the security system incompatibility issues."

Jerry G. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They were very knowledgeable and understood what I needed. More specifically, they gave me recommendations that were reasonable, economical, and practical to choose from."

"I like that they did not pressure me or try to sell me something I didn't need."

Mark P. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Nothing remarkable"

Dana Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The customer service"

K.S.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"He was responsive. "

G.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They are fine."

George W. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I like the equipment."

K.H. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"I would say they should make sure they know if their software platform is compatible before choosing Cypress and their products."

"The techs were very personable."

A.G.C. Verified Cypress Video Surveillance Systems, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Nothing that I can think of, I've had very limited communication with them. "