Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
April 2002
We declare that Custom Exteriors, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #52
(877) 312-3507
440 Boulder Court, Suite 400
Pleasanton, CA 94566
Jeff Kendall and Kevin Gundry, Owners

If you take the time to ask just a few simple questions, you are on your way to making one of the smartest home improvement investments that you can. The problem is that most homeowners don’t ask these key questions and they end up buying the wrong windows or, worse, buying their windows from the wrong company!

That’s where Jeff Kendall & Kevin Gundry, owners of Custom Exteriors, Inc., come in. They know that there are a lot of window and door companies out there and that everyday you are inundated with countless misleading offers. Over 12 years ago, Custom Exteriors, Inc. was built on the concept of providing the absolute best window products available at factory-direct prices; hiring only the most professional, licensed sales staff; and installing your new windows with their own certified master installers. Match all of this with world-class customer service, a lifetime guarantee on labor & products, and a complete showroom, you have found the Bay Area’s best overall value for window & door replacement! Their products qualify for the 2009/2010 Stimulus Tax Credit creating up to $1,500 in savings. Presented the #1 Consumer Window Company (2006) and Installation Company of the year (2009) in the USA by Window & Door Magazine.

Company Philosophy

“Your home is your biggest investment. Every day, every employee is reminded why they work for a company that is nationally recognized for being the best. The Custom Exteriors, Inc. philosophy is best described in the words of the owners that are prominently displayed in our showroom and confirmed by our customers every day.

“We want this to be the best home improvement experience you will ever have.”

Serving the Bay Area

Windows
Doors & Patio Doors
Moulding & Trim
Stucco
Stone
Roofing
Attic Insulation
Window Fashions

Andersen
Andersen
Anlin
Anlin
El Dorado Stone
El Dorado Stone
GAF Timberline Roofing
GAF Timberline Roofing
Hunter Douglas
Hunter Douglas
Marvin
Marvin
Milgard
Milgard
Simpson
Simpson
Tru-Frame
Tru-Frame

Map

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Findings based on statistically reliable research from 304 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 304

Diamond Certified Qualification

Based on 304 customer surveys, we declare
Custom Exteriors, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 52
Continuously qualified since April 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They did what they said they were going to do."

–John N.

"I liked the fact that they were on time and Jeff was very pleasant and the workers were also very nice."

–June H.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Custom Exteriors, Inc.
440 Boulder Court, Suite 400
Pleasanton, CA 94566
(877) 312-3507
(925) 249-2290 fax
DCID8889577800

Mon - Fri: 8am - 5pm
Sat: 10am - 4pm

Serving the Bay Area
Master Installers - AAMA Certified
785361
Liability Insurance, Worker's Compensation

Kevin Gundry and Jeff Kendall, Owners

Andersen, Anlin, El Dorado Stone, GAF Timberline Roofing, Hunter Douglas, Marvin, Milgard, Simpson, Tru-Frame