DIAMOND CERTIFIED COMPANY REPORT
Cummins Construction
Colette Cummins founded Cummins Construction in 2003 after spending seven years working in the trades in San Francisco. Ms. Cummins comes from a large family of builders in her native Ireland and studied business management in Dublin, which she says helps her promote a collaborative building approach that focuses on clear communication between subcontractors, designers/architects, inspectors and clients.
Cummins Construction works on a variety of residential and commercial remodeling projects throughout San Francisco, including kitchens and bathrooms, decks, large additions and new foundations. The company’s employees and subcontractors are detail-oriented, and Ms. Cummins maintains close involvement with all projects to ensure their quality.
Cummins Construction also offers Green building services—it’s a proud member of Bay Area nonprofit Build It Green, and Ms. Cummins received her Green Building Professional Qualification in 2006 and completed the National Sustainable Building Advisor Program in 2008.
Company Philosophy
“Our goal is to improve the quality of life for our customers and the overall well-being of their environment. We understand our clients’ homes are their sanctuaries, so we strive to do our work with minimal intrusion to their personal space. Our owner personally oversees every project, so we’re confident we can ensure the highest levels of quality. Ultimately, we aim to satisfy our customers with the results of our quality work and communication.”
Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.
General Contractor
Green Builder
Additions & Remodeling
Foundations
Bathrooms & Kitchens
Hardscape
Decks & Fences
Design & Build
New Construction
Sustainable Advisor
Benjamin Moore
Comparative Summary
San Francisco’s Cummins Construction works on residential and commercial remodeling projects throughout the Bay Area. It specializes in Green Building and can handle everything from kitchen and bathroom remodels to deck construction and foundation repair. Cummins Construction prides itself on taking a minimally invasive approach to building. “Sometimes customers want to stay in their house while...
Frequently Asked Questions
Q: What’s the difference between regular paint and non-VOC paint?
A: "VOC stands for volatile organic compounds. In this case, it basically refers to the gases that are emitted from paint, which have an adverse effect on human health and the environment. We use a few brands of non-VOC paint from Benjamin Moore...
Q: What’s your position on Green building?
A: "Green building is a commitment to lasting, sustainable quality of both design and construction. But no matter how Green a project’s techniques and materials, if the quality is poor or wasteful, it isn’t really Green. That’s...
Q: Can I be home while you’re doing the work?
A: "It depends on the scope of the work and how much you’re able to tolerate. If you want to stay but need access to a kitchen or a bathroom, we can set up mini-versions in an area of the house where we’re not working."
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Industry Info
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Findings based on statistically reliable research from 24 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 24
Diamond Certified Qualification
Based on 24 customer surveys, we declare
Cummins Construction
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1273
Continuously qualified since February 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Allison C. Verified Customer Name
"Her pricing is reasonable. She is organized and a good manager. I like that she is 'green'."
Research conducted by American Ratings Corporation. Ratings Methodology
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Cummins Construction
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Survey Responses For
Cummins Construction
Cummins Construction: based on 24 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Allison C. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Her pricing is reasonable. She is organized and a good manager. I like that she is 'green'."
Diane M. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient. They came on time, and everything was explained to me. Everyone was friendly and conscientious, including the workers and Colette."
Jennifer G. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very personable and professional. They accommodated our needs, and they were straightforward. They did what they said they were going to do, and they came up with good ideas."
Leslie K. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and pleasant. It was good quality work."
Anastasia N. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"She did what she said she would do for the price that was quoted. She performed the work in a timely manner."
F.F. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"She has so much talent, and she is so easy to work with. She is reasonably priced and can do anything."
Nancy C. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were reliable and did good work."
Romona A. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that Colette completed it within the time allotted and under budget was fantastic. She was also on the job everyday. I have been living at the same residence for the past thirty-five years, and she was way above any workman I have ever had before."
I.W. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Colette was reliable, prompt, and did a great job."
Jerry B. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody has their own ideas about how things should be done. She works with you and your ideas. If you have a problem, she has suggestions and solutions. She is quite confident and a pleasure to work with."
John T. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Colette is very professional and prompt. She has good judgment as well as a good team of craftsmen."
Sandra S. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsible, reliable, and they gave us good quality service. They were careful in our home. They came on time and on budget."
Todd E. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, they cleaned up, and they did what they said they were going to do for the price they quoted."
Noel F. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were punctual and very organized. They had a good crew, and they knew exactly what they were doing."
Cynthia M. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Pretty much everything, they were responsive and did good work. They showed up on time and dealt with problems easily. Working with the owner was easy as well. It was a pleasure to do business with them."
Jeff F. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they were on time, organized, and knew what they were doing. They also worked very quickly. Colette listened to me and was very honest and forthright."
D.P.K.C. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner is great. They are very professional. They made a mistake on some work that they did for us, which was an accident, but they took care of it. Overall, they did a good job."
Kelly B. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They paid good attention to detail. Colette was very good about cleaning up each day."
John T. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good common sense and taste. They were also very reliable."
Jeff H. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their finished work was good."
M.S. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were reliable and dependable."
Ann M. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went right to work, without delay."
Cheryl B. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Colette did a great job on the bathroom, which was something new to her."
Joe H. Verified Cummins Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The first supervisor we had was good at figuring out what we needed."
