DIAMOND CERTIFIED COMPANY REPORT
CSG Better Hearing Center
(925) 388-6989
31 Panoramic Way, 1st Floor
Walnut Creek, CA 94595
Walnut Creek, CA 94595
President Mark Sanford is a hearing loss expert.
CSG Better Hearing Center has been providing assistance for Contra Costa County residents with auditory problems since 1975. The company offers a complete line of advanced hearing devices and technologies, including the breakthrough Phonak Lyric® device, which is the only 100 percent invisible, extended wear hearing device available in today’s market.
President Mark Sanford earned his undergraduate degree in communicative disorders from University of the Pacific in Stockton and his masters degree in audiology at the University of Texas in Dallas. An expert in hearing loss and hearing devices, Mr. Sanford gives local and national presentations for several hearing aid manufacturers and instructs new Lyric providers in sizing and fitting procedures.
CSG Better Hearing Center’s audiologists address all aspects of hearing problems, including tinnitus retraining therapy, neuromonics, cochlear implants and BAHA programming. The company has kept itself at the forefront of the audiology industry by serving as an alpha and beta site for testing and evaluating many new products.
Company Philosophy
“We believe in educating and informing our customers while providing excellent auditory service. Everyone’s hearing needs are unique, so we take great care to work with each individual to ensure the best results. We introduce our clients to all the available technologies, and we provide the necessary information so they can make informed decisions.”
Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.
Audiology
Hearing Aids
Hearing Testing
Musician Plugs
Tinnitus Treatments
Assistive Listening Devices
FM Systems
Authorized Lyric Office
GN ReSound
Oticon
Phonak
Phonak Lyric
Siemens
Starkey
Widex
Comparative Summary
Hearing aid providers are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, CSG Better Hearing Center sets itself apart by focusing intently on innovation and research—in addition to being one of the first offices in the...
Frequently Asked Questions
Q: How do I know what type of hearing aid is right for me?
A: "There are numerous high-quality hearing aids available on the market, so we’ll work closely with you to determine the device that’s right for your particular lifestyle, physical capabilities and mental capacity. After we fit you...
Q: How long will the batteries in my hearing aid last?
A: "Typically, hearing aid batteries only last seven to 14 days (based on a 16-hour daily use cycle), but they’re very inexpensive and easy to replace. Generally, the smaller the battery size, the shorter its lifespan will be.
"
Q: Why does my voice sound louder when I wear my new hearing aid?
A: "When you wear a hearing aid for the first time, you may notice your voice sounds amplified or feel a sensation that your voice is echoing. This is normal and usually goes away in a few days after you become accustomed to the device and learn...
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Industry Info
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Take preventative steps to deal with hearing loss symptoms before they affect your quality of life.
Hearing loss can be caused by a number of factors—exposure to loud noise, head or ear trauma, certain medications, hereditary factors—but one of the most common causes is also the simplest: the aging process. Even though it’s a...
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Findings based on statistically reliable research from 453 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
94%
n = 453
Diamond Certified Qualification
Based on 453 customer surveys, we declare
CSG Better Hearing Center
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 206
Continuously qualified since December 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Madison S. Verified Customer Name
"He was very patient and kind with me. He tried a number of solutions. There was no pressure when things didn't work out. I really appreciated that."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
CSG Better Hearing Center
31 Panoramic Way, 1st Floor
Walnut Creek, CA 94595
Walnut Creek, CA 94595
(925) 388-6989
DCID9259388686
Mon – Thu: 9am – 12pm; 1pm – 5pm
Fri – Sat: 9am – 12pm
Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.
26
16
American Speech-Language-Hearing Association (ASHA) Certified, Licensed Audiologist, Licensed California Hearing Aid Dispenser, Premier Elite Lyric Office
AU-1138
Liability Insurance, Worker's Compensation
Academy of Dispensing Audiologist (ADA), American Academy of Audiology, ASHA, California Academy of Audiology (CAA), Walnut Creek Rotary Club
Mark Sanford, President
2011 Outstanding Service Award and 2012 Revenue Award - Elite Hearing Network
1974
Hearing Testing and Diagnosis, Tinnitus Treatment, Neuromonics, Traditional and "invisible" Hearing Aids
GN ReSound, Oticon, Phonak, Phonak Lyric, Siemens, Starkey, Widex
10,000
All
3-Year Loss and Damage Warranty for Most Hearing Aids
CareCredit and Healthy Plan
Survey Responses For
CSG Better Hearing Center
CSG Better Hearing Center: based on 428 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Madison S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I was happy with their service, but they couldn't find something that would work for me."
"He was very patient and kind with me. He tried a number of solutions. There was no pressure when things didn't work out. I really appreciated that."Anne H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional and make you feel at home. They carry good products."
"I guess when you're hard of hearing, it's critical that it gets taken care of as soon as possible. If there are any problems, they take care of them right away."Bruce W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The doctor doesn't seem to be there every day."
"They treated me well, and the quality of the hearing aid is excellent."Charles W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have a good, competent staff."
"The experience of the audiologist"Christina S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they are just great. They are so accommodating."
"Their availability, they answer the phone, and I have been able to go in without an appointment. One time, when I thought my hearing aid was broken, they waited a half an hour past closing time for me. It takes me two hours to get to the office, but I go out of my way to go there. "Frederick D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have good products and good technicians."
"They were very responsive. The most recent technician, I can't remember his name, was particularly good. He was quite skillful with his hands and really knew his business. He's the best I've ever had. "Mia S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The service is perfect."
"The service is very good. He has been very helpful. I still have to go back and get some adjustments done, but he has been very patient with me."George G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They attended to my needs and were very skilled."
"Linda is very capable and responsive. The help I've gotten with adjustments has been very good."John M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"If I have a problem or issue, they are quick to handle it."
"They have treated me really well. If something needs to be taken care of, they get it done."Josephine H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I thought the girls were very nice and helpful. "
"They took care of what I needed."Lucille B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I look forward to going there. I have recommended them to many people."
"The audiologist is extremely personable and honest. He never seems to be pushing me into getting new hearing aids, without taking the time to analyze and improve the ones I already have. Linda is so reliable. I really enjoy having her service the other area of the office."Richard B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I've been very happy with them. I recommend them to everyone. "
"Linda is very nice, and Rex is very supportive in getting everything tuned and re-turned. He is also very accommodating, pleasant, and he has a good sense of humor."Robert E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm on their side."
"I've been going there for 12 years. I've been very happy. Linda is a doll."Thelma D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm satisfied. I think my hearing aids work nicely. "
"They've been prompt and have never kept me waiting. They provide a good service. "Alberta C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their availability, if I place a phone call, I get a call back. If I ask questions when I am there, I get very adequate answers."
Josephine H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The doctor included me in the process when he explained it. It helped me to understand."
Dolores M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just found out that the audiologist I had was a very good listener, very good at explaining what my problems consisted of. He explained everything to me. They had very clear communication. They were very nice, very understanding, and very personable."
Juanita M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was a gentleman there, whose name I cannot remember, who was very kind. He had a great sense of humor. So far, our experience there has been very good and very positive. They are very kind to my mom and patient. My mother is very elderly. Dr. Kavabez referred us to them."
John S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they were very helpful."
Anne H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I love Linda, the receptionist. She is very friendly, competent, and she really tries to help me. All of the audiologists have been very pleasant. They take care of the job. They are all very apologetic about the quality of the hearing aid. "
Daniel G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the receptionist."
Fernando V. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's very close to my home."
Nicholas J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the doctor that was there, but I can't remember his name. I am going to send my wife there."
Robert C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's local and they are accessible. Linda, the person there, is very nice. The technicians are very confident."
Rosemary M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Linda is excellent and simply makes the place. She makes me feel very comfortable."
Bob C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people who helped me seemed very knowledgeable. They handled everything well. They were very professional. I took my eighty-five year old mother-in-law there. She had Alzheimer's and they were very good and very gentle with her, with very positive results. "
Carmen R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are experienced. They don't try to push you into a product. They let you try the different types of aids. The quality of the training on the hearing aids and the selection is very good. They are flexible. Whenever I have a problem or an issue, I can just drop in and they take care of it. "
Charles T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice."
Conrad R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very caring and knowledgeable."
Darryl C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The receptionist and the doctor were polite, courteous, and efficient. I would recommend them."
Donna W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the personnel very much and their cooperation in making appointments as soon as they can fit me in."
Evelyn G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's easily accessible. They have very friendly people working there. The doctor is friendly, has a good personality, and answers all of our questions."
Joanne C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The care they provided, they were very friendly, very professional, and extremely nice."
Julian P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were nice. They were always available and very helpful."
Juliette H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I didn't have to wait a long time to be seen. Betty, the receptionist, was cheerful and nice. Dr. Mark was good too. His service was really good. He tried to make it comfortable for me."
Lorelie S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very helpful and concentrated on my hearing."
Loretta S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I have an appointment, I am taken in right on time. The last place I went, I would be on time, wait a half hour, and then someone who had an appointment before me would come in late and they would take them. Better Hearing Center doesn't do that. They are doing a great job."
Manny Z. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat me very well."
Margarita L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personalized service and their knowledge"
Marilyn S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They want to make sure everything is just right. They are very concerned with my satisfaction. I think the one thing that helps is that the specialist wears hearing aids, so he really understands. I'm very satisfied. I tell them that I am the poster person for hearing aids. I have recommended them to several friends."
Mark M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really listened to what I had to say as far as what I was hearing and not hearing and in making adjustments."
Patricia L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone was very courteous, considerate, and patient."
Paul S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are fine all the way around. They are friendly and knowledgeable."
Steve C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to find something that was a good size. I wear glasses and have to wear the hearing aids over my ears, so the smaller the better."
Ayona J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism and the speed with which they saw us on our first visit, they were very efficient and very little time was wasted."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly. I don't have to wait. They clean my hearing aids if I need them to."
Frances E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. They accomplished what I went in to have done."
Philip O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the convenience. They are easy to get to."
Susan D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that when I have a problem, they seem to get me right in. They are very kind and helpful."
Wilna C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great. They couldn't have been nicer. They told me upfront what to expect. I just really liked the staff."
Abel P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly, and they do a good job."
Anthony K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They offer a personal service. The gentleman who fits my hearing aid is a comrade in arms. He is a fellow musician. I go there periodically to fit my hearing devices. "
Betty U. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice. They were at a seminar that I went to. They presented themselves well, and they were professional. That is why I chose to do business with them. "
Bruce H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly, thorough, and competent. They gave me a lot of service."
Claire P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Karen. She sits at the front desk. I also like my audiologist, Greg Boone. He is very knowledgeable. "
Eleanor K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had two different people working with me. One of the ladies there worked with me very well. She was very thorough. The staff really checked out the electronics, and they did a good job. I went to a seminar first and got information about the service. I received a discount. "
Geraldine F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly and very thorough. I was perfectly satisfied. "
Helen B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly. I get results whenever I have a problem and have to go in. They seem to clear it up very quickly. I never have to wait more than fifteen minutes. I am very satisfied. In fact, I have recommended two other people to them."
Jayne W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat me like a human being. I am eighty-eight. When you are my age, people normally talk behind you and around you. They talk directly to me. "
John F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is such a person to person service. He has everything there, the batteries, scope and everything that I need. He seems to know what he is doing. "
Juanita H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I am very pleased. I like Peter. He is very efficient. I enjoy all of the people that work there. They are just delightful. "
Ann V. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The overall service, and they have great products. They are very up to date and accommodating."
Carmen S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are close by. Everyone is very helpful. I get to see them right away."
David H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are sympathetic, understanding, courteous, and helpful."
Frank L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The hearing aids they had were great. They got them in about a day, which saved me a lot of time. I liked that they could make minor adjustments if it was necessary."
Gabrielle B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The doctor, Mark Sanford, was nice gentleman. He seemed very honest."
Harry R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed pretty competent."
Karen L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how knowledgeable they were. They seemed like they were on top of the technology wave. They really knew what was out there. I liked the fact they were Diamond Certified."
Lucia B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are great."
Martha M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very kind and very direct. They communicate to my mom in a very friendly manner. They get things done. I think they are tops."
Patricia M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very caring and fair. "
Tim S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a friendly staff. They are knowledgeable. They are very accommodating and work around any scheduling conflicts that arise."
Veronica V. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people there are very positive and happy."
Virginia A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest, didn't over-charge me, and they worked with me. I have used their services for years."
Jean A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do their best to get you right in for your appointments, so you don't have to wait very long."
Anne B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their dedication to their clients"
Phyllis C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly and nice to deal with. They really take care of me."
Richard D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The receptionist is wonderful, warm, and friendly. The Asian gentleman is very nice and understanding also."
Marilynn D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great. The price was right, and they were nice. My son found them, and I am so happy that I went there. They really took care of me."
Virginia G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The best thing is that I am able to hear now."
Lorena G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they sell the batteries at a large discount twice a year, so I can save some money."
Rita H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think Lisa is very personable and caring. I really enjoy talking with her."
Elizabeth H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were polite, on time, and I have had very good results with the hearing aids that I purchased from them."
Beth K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice people and good quality service"
Carol A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They care about the client and want to give them the right hearing aid."
Gladys A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are not a big company but they know what they are doing."
Robert F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're accommodating and very prompt and courteous."
Brenda F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're nice people and know how to make you comfortable."
Stanley H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give very good service."
Anna H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people there are very helpful."
Don J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything up to now has been very good."
Ann K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very courteous and explained things plainly. I felt very comfortable there."
Bette M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very professional and knowledgeable."
Dorothy N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous and did the job."
Richard R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person I saw was very competent."
Alan C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They tried to diagnose and solve my problems."
Avis D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful. I can call and have my hearing aid cleaned and adjusted."
John H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They solved my problem which no other place could."
Anders J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner took care of me personally."
Kay P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very professional, and he explained things well. They also have good merchandise."
Robert P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know their business and they're friendly."
John A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed the problems that I had."
Walter G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody is friendly."
Michael B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The FM system that's built into the hearing aid is great."
Frank B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The way they treat you as a patient"
Maria B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always listen to me."
David C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their honesty and straightforwardness"
Anthony C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I get an appointment right away, and they listen to me."
Naomi D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He answered my questions and explained things to me."
Keith F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their constant effort to find the right hearing aid"
Doris H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like them."
Elizabeth T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very quick and efficient."
Mary T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They get me in very fast, and I get good service."
Walter K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been very helpful and they're knowledgeable."
Lillian K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He gave me a lot of choices and he took a lot of time."
Gary B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked with me to get the features I wanted."
Iris C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been kind, courteous, and helpful. The staff is excellent."
Joe M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their knowledge and their availability. They go beyond the basic service and I'm very impressed with them."
Keith F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been going there for 20 years. They're honest and they sell a good product."
Jean H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their personal service and they are very caring."
Nancy T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're willing to help me with my problems. I can always get in to see them."
Richard W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give you personal service as an individual."
Bruce H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very cooperative, helpful, and anxious to satisfy."
Richard V. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very forthright; they tell you exactly what you need to know and they are a very friendly group of people."
Norbert B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very cordial, service is quick, and they always fix my problem."
Yasmine K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal attention; they're not patronizing or condescending; they're welcoming and down to earth; they explain the problem to me."
Ron W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mark was genuinely concerned about my problem."
Carolyn N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personnel was very nice and informative."
William S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very helpful and understanding in fixing my hearing aids; they were very courteous."
John D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism and credibility -- they were very honest about what I needed."
Fred B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been very cooperative with me even though I'm hard to please."
David D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Seems to work so far"
Gaye E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The thoroughness in evaluating my hearing loss and fitting me with a hearing device"
Julius G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took the time especially in adjusting them for my comfort and also for the best hearing possible"
Harold F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just bought batteries there, so nothing really"
Betty F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Pleasant, I was satisfied with them, they were easy to understand"
Alice D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem really concerned and helpful and they are knowledgeable."
Ann P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Dealing with them has been fine"
Audrey W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who served me was exceptionally nice "
Barbara M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very accommodating, if there are any problems they take care of it right away"
Beverly P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Helpful and amenable"
Carolyn B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who served me "
Darrell H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did the job so quickly and so nicely"
Dennis M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service; they take you right in; follow-up is perfect"
Dorothy B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Explained things well, handy for me"
Douglas W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Personality, cordial, attentive"
Duane C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good follow-through, they are interested in solving my particular problem"
Edward J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Courtesy with which I was treated; they invited me to a seminar which was helpful"
Elvira O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explain everything, don't use big words"
Ernest H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good treatment, you didn't hang around"
Eugene F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very responsive to my needs"
Frances F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His gentle manner"
Gordon P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They communicate with me, keep in touch"
Helen M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service and cooperation with me "
James M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service, patience, good explanation of details, continued follow-up"
Janet G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to where I live; person who took care of me explained everything well"
Janet S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are accommodating in making appointments; you never have to wait; very good service in all respects"
Joe F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, listened to my needs, gave me the best product for my needs"
Josephine S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody was nice there; I cancelled several times and they were very nice about it"
Kathleen M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very accommodating"
Keith P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of product; personality of the personnel; they are very willing to adjust the device at no charge"
Luman H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Personable, friendly, nice people, courteous"
Pastor S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly, very thorough"
Patricia S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Man that helped me was very helpful and not rushed."
Paul H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very personable, professional."
Rosemary G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have integrity; they took time; if I wasn't satisfied I could go back and they would remedy it."
Rurie O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their overall service."
Ruth P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the product and the service"
Yolanda M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very polite, very nice people"
Lucas T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very competent, and they seem to listen to what you say."
"They are professional, competent, and on time for appointments."Greg D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They had a nice, neat office."
"They were very cordial and timely. When I had an appointment, they were prompt."Larry H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did good work."
"They kept at it until they got it right."Louis M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very polite, and they work with you. They have a little parking lot."
"I set up an appointment, and they were very prompt. The audiologist was very knowledgeable and polite. He didn't rush me."Curtis L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"She was very patient with my needs. I don't remember her name, but she is the African American lady who is there on Wednesdays."
Michael S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is very close to where I live. They were able to respond to my concerns."
Henry M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody was prompt. I got a hearing aid."
Lynn R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I appreciated the common sense of the person taking care of me. She was very knowledgeable."
Carol L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The choice of the hearing aid was appropriate for my needs."
Teresa K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were friendly."
Antonio M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very kind, attentive, and helpful."
David C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They meet my needs."
Louis M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always treat me well. Nobody can see the device. "
Marian B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I just thought everything was good. The service was very good."
Don C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The receptionist was very pleasant. I only went in to have my hearing aid tested."
Ed R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very good. They have good deals. They are good at getting me in right away."
Frances B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really listen and seem to know what they are doing. They let you try things out. "
Charlotte W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient, professional, and detailed. I thought they were great."
David C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive to my needs."
George M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just did their job. They were professional and they knew what they were about."
Harry L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal service and care"
Loren Y. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their promptness"
Evelyn G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person that introduced the hearing aid to me was good. He was very kind, and I liked his personality."
Gene B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who did my work has a hearing problem himself, so he understands. When I have something that doesn't work, they allow me to try options and take them back. He does not push me to buy things. If he treats all of his customers the way he treats me, his business should be thriving."
James H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My hearing aid helps me understand people."
Joseph A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was the first time that I had gone in for a hearing aid. I was very satisfied with the way they took care of the situation. It was very business oriented. "
Ellen O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treated me well. It was just easy."
Ilene L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their audiologist, Cyryl."
Jeanne C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The hearing aid device that I received is wonderful. It works pretty well."
Karl D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their application of the knowledge they had. They seemed to know a lot about the newest technology and how to use it appropriately. They even made themselves available on the weekend. "
Molly K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Dr. Sanford. He was receptive and very helpful. The people were very polite, nice, and they were always willing to help."
Robert A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The individual attention they gave me, they really treated me well."
Kathryn A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are as good as you can get. They are nice people."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are thorough, patient, and willing to make you happy and comfortable."
Andrew H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service they give you"
David M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a good hearing aid."
Daphne M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They keep their appointments. They're very accommodating with customer service."
Edward C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the hearing aid"
Katherine D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I could easily get an appointment, and I didn't have to wait very long. They also gave me a discount. I like the hard hearing aid better than the soft one."
Sandra D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, knowledgeable, and they tried very hard to make it right for me."
Alice F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got an outstanding hearing aid. They replaced it when my dog ate it. They also gave me a discount when I lost it, even though the insurance didn't cover it."
Nancy H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the educational part of it. He was very patient with my questions."
Frank M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, thorough, and they explained all the options."
Taylor P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the thoroughness and educational part of it. He explained things clearly."
Frank R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The punctuality"
Carolyn R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service is fast."
Wilma D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always try to help me out when I have a problem."
Ellen F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very friendly and cooperative. "
Robert T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They go to great lengths to improve your hearing."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very professional and there's no long wait. All of them are audiologists."
Don L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very prompt with appointments. They listen to your suggestions."
Richard F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people, the treatment, and the customer service."
Jack B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience, fine service"
Ron H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're responsive and they take care of my problems."
Pat L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive. They helped me get my hearing aid fixed. They made an appointment promptly."
Bill S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their concern and their understanding of what they were doing; they told me the truth."
Mary B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They work, I can hear"
Leo C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt, courteous, told me what I needed and it helped me a lot"
Adam F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn't give me a lot of pressure, they were courteous and so forth"
Eddie G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Mark's personality and efficiency, the reception office is cheerful"
Oliver H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They weren't pushy, they were knowledgeable"
Joseph C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very upfront, everything seems fine"
Mary M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough and helpful; they gave me a different hearing aid which was better"
Adeline P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I haven't had any problems"
Alice W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was well received at the office and got the service that I asked for"
Barbara J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service is fast when possible. Medi-Cal has delayed things."
Beatrice K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very friendly and cooperative"
Bozena A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close by, easy to get to them"
Carroll W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism, good selection of hearing devices, good suggestions for ancillary products."
Charles C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen to me, they provided better equipment than I've had in the past, they make adjustments, they keep in touch"
Christine S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very agreeable, they fit you in for an appointment, very thorough in their attention and their service"
Dan C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He tested and readjusted my hearing aid; he was very professional"
David H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick service"
Don R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thorough"
Elaine H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have unusual hearing needs -- they knew about them and had training in that area"
Florence O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Gave me service right away when I called; they are punctual about appointments"
Frank D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service is very good; convenience; they are capable"
Gary D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they're doing, they are very helpful"
Harold R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Very thorough, helped us in every way"
Helen S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mark is very truthful; he takes care of anything that needs attention; personnel there are very helpful"
John C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly atmosphere, know what they're doing"
John L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can hear better! I like the two program settings on the hearing aid"
Kit S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Never felt rushed; they explained things well"
Leslie B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient to where I live; discount on batteries; quality of service; pricing"
Michael E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technician was very good."
Michael K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice, polite people, service very good."
Robert H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good service, friendly, seem to know what they're doing"
Robert R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Dr. Creston; they are professional"
Suzanne S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people are friendly, helpful. No problem getting an appointment"
Elaine S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I don't know."
"They are knowledgeable."Herb L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are fine."
"They do a good job. There is nothing wrong with them."Rod W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm pretty happy with the service."
"I like Rex's sense of humor and the insurance plan for my hearing aid."James K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are understanding and responsive."
"Their knowledge and understanding"Carole J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I guess I liked that I was actually seen on time."
Nancy T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave us a competent service."
Steve T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I got musician ear plugs. They gave me a good price."
David R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to match me with a hearing aid that works."
Tobie S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody I had any contact with at all was humane, personable, and treated me like an intelligent person who actually had ears."
Lena L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This was a new experience for me. My doctor referred me to them."
Diana S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is very convenient for me. The office manager, Linda, stayed on and does beautifully. She always did. She always took care of me when I was having a problem with my hearing aid. "
John H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very kind, patient, and professional."
Mary A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have nothing to compare them to, so I can't answer that."
Mary F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that I didn't have to wait all day to ask any questions or for repairs"
Richard S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The receptionist is very nice and helpful. She has held it together really well since the older doctor retired. Her name is Linda."
Rose S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient. I can walk there. I went there for a hearing aid. I am totally satisfied."
Ruth B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I didn't have anything that I considered the best."
Barbara N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt the specialist I worked with was very good."
Effie P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technician is hearing impaired and really listens."
John O. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think it is satisfactory. I only have one hearing aid on my right ear. I have a small wound that needs to heal before they put the other one in again."
David C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very thorough and he explained what was going on. He was polite, efficient, and professional."
Elizabeth L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Aside from the change in personnel, the staff is really wonderful. The service is good, but when you are old, it's just hard to change people."
Jeanne S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Just everything, the office was nice and the tests were accurate."
Jerry T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"What they did was good and the people were nice."
Steve D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been very satisfied. They know what they are doing."
Bernice B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very nice."
Cliff F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, and they helped me with everything. I've stopped in a few times without having an appointment. They took me right in very quickly. "
Clifford L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I haven't had much experience with them. The ladies at the front desk are nice. I know that if I need something fixed, they will fix it for me. "
Guiseppe B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of my problem."
Helen Y. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always nice, and they give me the service that I need. I've been going there for nine or ten years. "
Hiroaki M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a nice atmosphere. Their presentation is good. The service is very good as well. "
Anne F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient."
Carter W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that they are close by. They are straightforward, and they don't beat around the bush. They are friendly, cooperative, and very pleasant."
Helen C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they seemed very interested in helping me, specifically addressing my needs."
Virginia M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Lisa. She was kind and pretty. Mark was a very nice man as well. Their location was convenient. "
Sylvia D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed to be very knowledgeable about the products they sold."
Bill D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No pushy follow through"
Edna H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was able to get right in to see someone when I needed to."
Marcia H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal attention they provide"
Richard B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the professional way they handle things. They improved my hearing."
Thomas B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience"
Joyce D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing in particular"
Mary G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient for me when I get a ride."
Robert K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The information I got from them"
Margurite L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a good person helping me."
George M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people are great. "
Walter N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The receptionist is exceptional and has great empathy for people with hearing problems. The audiologists have done a great job."
Tom F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He tried everything he could do, but he couldn't improve my hearing."
Norman J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Lisa. She was the technician who helped me."
Mike K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way they handle the process. They're very good."
Vivian M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The lady explained things better than anyone else."
Carole P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He's friendly and easy to talk to. He also explained how it works."
Jane . Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed their interest in me as a patient."
William F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient."
Greg G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the service and courtesy."
Gerald H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the golf magazines in the waiting room."
Harry S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of my problems very quickly."
Paulette T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I have a problem with my hearing aid, I can get a quick appointment."
Richard B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the volume adjustment capability on the earpiece and how it fits me."
Jan C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very competent. "
Sam W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always take care of me."
Ken B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got to the point, did the job."
Major B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Can tune out background noise"
Ann F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This is my first hearing aid and it's working alright, but the clarity isn't perfect, but Lisa did mention that this might happen, so they were able to let me know about the problems that I might experience"
William H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I guess they were efficient, personable, did the job, performed well"
Walter M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me the right answers, did the best they could for my situation"
Charles D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their manner, the reception, friendly and open, willing to work with me"
Roy K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing specific"
Aila D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that the man who works with me is a doctor, not just a hearing aid dispenser"
Al P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service, how he handles me, explains things to me"
Barbara A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close at hand"
Calliope S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Can't say because I never used any other hearing aid service"
David C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service"
David I. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Didn't try to oversell me"
Deloris E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can hear again"
Doris M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to my house"
Dorothy M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Liked the machine they have to test hearing"
Eileen M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very honest, worked with me over a period of time"
James B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The person who served me was very accommodating, trying to please"
Jean S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mark is very patient and understanding, knows what he's doing"
Joe S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, know what they're doing"
Lewis S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"No specific answer"
Marie M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mr. Creston is very understanding; they are very personable and cater well to needs of the elderly"
Marjorie C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me good attention and a good work-up; also it's close to me"
Marjorie W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very pleasant, efficient"
Mildred J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provide service with minimum of waiting"
Walter W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the man I dealt with. Good location; they are accommodating"
William L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are fair and square. I'm not using the hearing aid much yet, will do so more after the holidays"
Kathleen H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm not sure."
"I like the end result."Elizabeth N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The audiologist was most helpful."
Barbara H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They had a very positive hearing technician helping us."
Lesley W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was pleased with the different options they gave us, in terms of hearing aids. They had a lot of styles to choose from."
Lorraine D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly."
Suzanne W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I don't know."
Gerald F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that when they adjusted my hearing aids, they showed me how the adjustments could change for different hearing ranges."
Gloria K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been good and attentive to my needs. The people are really nice."
Herman B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took an interest in fitting the hearing aids and explaining things to me."
Mare S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, they showed me that they cared. Everything they told me was true. "
Rita W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pretty friendly."
Lorelie S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked Mr. Boone. He was very nice, helpful, and competent. "
Joseph K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were thorough when they explained my hearing loss to me. I liked that there was no pressure to purchase anything."
Lori W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service and their knowledge"
Cameron C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explain everything to me in terms that I can fully understand."
David D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is convenient for me."
Jean-Michel D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and nice. I went there for ear plugs to help me sleep more soundly."
Lillian F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice. "
Blaine F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman who did my test was very knowledgeable and nice. "
Catherine H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I found them to be very polite and professional."
Hannah K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Mark is nice."
Darrell P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The personality of the person I was working with"
June E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional"
Rose E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of service"
Bruce M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating."
Dorothy R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They tried to do a good job."
Robert M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've always been good about taking care of problems as quickly as possible."
Lois B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're cordial, helped me get my hearing aid fixed, and gave me a hearing test."
Betty H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were pleasant and on time."
Raymond L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem competent with fast service."
Cris A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They accepted my health plan"
James M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fine service, understanding, professional"
Leonid D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service was quick"
Richard K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were alert to my hearing problems, referred me to a surgeon; got me an appointment the same day; they really tried to help me"
Christina B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It was easy to get in, and they were helpful, in terms of insurance coverage and protecting my investment."
"The receptionist was very helpful, flexible, and went the extra mile for me."Karen I. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I like the location. I don't want to go over the hill for care."
Ethel S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When my doctor was there, she was very capable and knew exactly what to do. I felt very reassured. They don't carry my hearing aid anymore."
Mary F. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a good job. They are very thoughtful and very caring. What they offer is unique and of good quality. They try to work with the limitation that my ears have. There is one woman there that is wonderful, very gracious, very pleasant, and cooperative. I think she is the receptionist, although she does more than that. She has been there through all of the changes."
Stanley A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"It's okay."
Dorothy K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I can't really remark on that."
Pierce M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took an interest in me and made sure I was well served."
Mike A. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They were cordial and professional."
Fred G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed to have a good selection of hearing aids. The person I worked with was very nice."
Arthur L. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service"
Barbara K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the young man (intern) who helped me at the beginning. The owner is not as easy to talk to"
Dagmar M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thorough, tries to please"
Fleurine B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were courteous, doctor was courteous, they had things ready when they said they would"
Frank M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Near where I live; the people are nice"
Dean J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm sure he's capable of helping some people, but I wasn't one of them."
"I would recommend him for some people. I don't think he did anything wrong."David V. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the product."
Gloria K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"In the beginning, they were very helpful. I think the receptionist is very sweet."
Vivian K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had such good service in the past. I think Linda is an excellent receptionist."
Fred M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Everything was fine until the new guy took over."
Frank S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked what the technician did. He was very competent, polite, understanding, knowledgeable, and quick. He had a good personality. "
John C. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They have a nice looking office that is well equipped. "
Ken R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Alice T. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was the closest hearing aid place to me."
Edward M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of my needs."
Frances B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The reception staff is very nice."
Dorothy B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They're very pleasant and accommodating."
Richey E. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The hearing aid is large and easy to put on."
Maryly N. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time; the woman who helped me was pleasant and knowledgeable."
Mel J. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're kind and helpful, want to do the best for you"
Al M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very nice"
Bernadine G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The hearing aid isn't too visible and my friends don't even notice it"
Claus K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good service; I don't use the hearing aid that much"
Ruth D. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the hearing center; Mark cleaned my ears very well"
William R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Naomi G. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The receptionist, Linda, is absolutely wonderful. The service Linda offers me, whether via the phone or in the office, is wonderful. She is nice, cooperative, and as responsible as can be. "
Lee Y. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal response has been great."
Dale W. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing"
Riva M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The people were nice"
Barbara B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I really don't have anything to say."
Mike H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"They were located nearby, and their office was clean."
Robert M. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Mary S. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The big heavyset fellow is really nice. I had gone there in the past with no problems."
Angela R. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The location is handy."
Joann P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked it when the previous owner was there."
Sue H. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked it because it was on the list of my insurance and only two blocks away."
Herbert B. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"The people aren't bad"
Mehdi P. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing"
Stewart K. Verified CSG Better Hearing Center Customer Name
Q1:
Q2:No
Q3 & Q4:"Able to get an appointment"
