CSG Better Hearing Center
CSG Better Hearing Center: Average 8.6 out of 10 based on 564 unique customer surveys of these open ended questions.
Ann E. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is a good place to go if you have a problem hearing. I was very pleased with the help they gave me to be able to hear better."
"I liked the doctors. They were very courteous, professional, and very helpful. They were knowledgeable and knew what they were doing. I liked how I was treated and how well they explained everything." Cindy A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very nice people, and they give their clients very good customer service. "
"I like that they try to give good help and they try to accommodate all clients who go to them. They are very caring about their clientele. They are helpful and kind." Elaine B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for a number of years. They are professional, knowledgeable, and they make a sincere effort to help their clients. I've been happy with the services they provide."
"This is the only hearing center I've been to. They are friendly, and they listen to their clients' concerns. They make a reasonable effort to try and help improve hearing to the extent it can be. They are professional. I've been satisfied." Eveyln C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am very satisfied. I like the price of their batteries too. I like that I can go in there from time to time and have everything checked or straightened out. They are very nice people there. I have no complaints whatsoever. "
"I like that they are friendly, well-trained, knowledgeable, and that they provide excellent quality customer service. I like that I know I can depend on them. They are very helpful. They did a really good job for me. " James B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark is very good at everything, and he explains things very well. His assistant, Tamera, is very good too. The people are knowledgeable and helpful. My husband has been going to them for 10 to 12 years and that alone should be a good testimonial for them."
"I like that everyone there is courteous and helpful. They do a good job. They stay current on the changes and improvements in this field and keep all of their patients informed. " Jesse L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have been going here for about two years, and compared to other places we have been to, this is the top of the line. These people are professionals, very responsive, and helpful. They do their jobs very professionally and well. They are very organized, courteous, and timely. We are very satisfied. If we call ahead, they have what we need ready and waiting. "
"We like everything about them. They do their jobs well. We do not have any complaints. " Jim M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My experience was very good. Mark Sanford treated me for Tinnitus. It was the only place around that takes care of that condition, and I was very satisfied. He is very good and very knowledgeable. I am glad I went to him. "
"I liked that Mark was so knowledgeable. He explained everything to me and was able to help me with my condition of Tinnitus." John M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, knowledgeable, and I would recommend them to others for help with hearing difficulties. They are very good, and they offer excellent service. "
"We liked everything about them, how they presented the information, how we were treated, their willingness to answer our questions, and their continued assistance of service. We have no complaints." Kurt L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like them. I've been going to them for quite awhile. They are friendly, supportive, and polite. "
"I like their efficiency. They do not take all day. If I have an appointment, I am seen right away." Peter A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and caring people. I've been using them for a number of years. I am satisfied. "
"I like their personalities. They are friendly and helpful. They know me. I feel welcomed each time I visit. " Phyllis J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I began using them about a year ago. I am still using them. They give me a check-up every 6 months. I like them very much. "
"I can't name just one thing about what I like best about them. I like the whole place. I like everything that they do. They are nice, easy to get to, and professional. I do not have any complaints. " Robert L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been going there for a year or a little longer. Their employees are really nice and very professional. I'd tell others to go there and see for themselves if this is something that will work for them. "
"I like that their personnel are well-trained and friendly. My experience has been good. I've appreciated their attention and consideration. They are very helpful. " Ron K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have had my Lyric hearing aids for 3 years now. I would tell others to give them a try if they have a hearing problem."
"I like working with Tamera. I like her personal attention, her understanding, and that she stays on top of what I need." Theodore F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Every time I feel my hearing equipment needs an adjustment, I go to them. They are very nice people. I would tell others to go there and see if the equipment will help them also."
"I appreciate their patience and their thoroughness in trying to help me get the most out of the hearing aid equipment that I bought." Thomas C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for many years. They have a very well-qualified and bright group of people running this office now, and I am so impressed with them. I love the inner-ear equipment I have now. It does everything they said it would. I have told all of my friends already that if they start to have hearing problems, they need to go to this place, so they will be well taken care of."
"I would never leave this center. They really take care of me. I just call, and I am given an appointment right away. They are always so pleasant and helpful. I am just so happy with everything that they have done for me. " Emily S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very nice, and they won't lead you in the wrong direction. They are perfect in every way."
"They are courteous, gentle, and they make you laugh." Lily F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, so go and try it out for yourself. "
"They explained everything to me and all of the options available, like hearing aids and implants. I decided to use the hearing aid. The front office was great. They helped me test out the correct hearing aid." Jayden T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would refer my friends."
"They are very professional, and they are specialists in hearing aids." Daniel L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."
"The convenience, I work in Berkeley." Edward W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've done a good job for me. I would recommend them."
"They did the job they were supposed to do. I liked the technician who tested my hearing. I" Michael S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would highly recommend them, because they are very professional."
"The service was excellent. They showed me how to use the hearing aid. This was very helpful." George M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's a nice place to go."
"They are very helpful and friendly." Joan C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would recommend Better Hearing Center."
"They know what they are doing. Letta is very professional." Zoe T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient."
"They have a good service and testing for sound on the hearing aids. They are professional and courteous." Lillian S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would say if they needed the service to certainly go there."
"Their treatment was wonderful and helpful. I'm really using my hearing aid. " Natalie P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would recommend them."
"They made my hearing aid, and it works." Elijah A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They treated me well, and they gave me a fair deal."
"They helped me choose the hearing aid that I needed." Tony S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would tell a friend to go there."
"They had good service. They were friendly." Virginia T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would tell everyone to ask for Letta. She is terrific, loving, and caring. "
"I appreciate the loving care my elderly mother receives from Letta. She has really helped my mother be able to hear better. " Anthony P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"These are some of the better hearing aids I've ever had, and I've had several. I am satisfied. "
"I like not having to change the batteries as often. That is quite an improvement. " Beverly A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I find Mr. Sanford very, very attentive and willing to respond to your needs."
"I liked the service. I've been going to him for several years." Maria L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I go to Dr. Sanford all the time. Everyone there is nice. I like the friendliness of the place. They are informative and helpful."
"I like their location. It is convenient for me to go there when I need to." Mary J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark is very responsive to all of my needs. I like the Lyric very much. It is working well for me. "
"I like that Mark has been very responsive to all of my hearing problems. He has really been a great help to me. " Pamela C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark Sanford is why I go there. I've been going there for 3 or 4 years. He is professional, knowledgeable, extremely patient oriented, and he responds to all of my questions. He works to help me with my concerns and whatever is needed. "
"I like that I can get the assistance I need right in Monterey where it is convenient, and I like that Mark Sanford is there. He is so helpful. " Richard R. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark is fair, kind, and hardworking. He goes the extra mile for his patients."
"Mark is fair, kind, and hardworking. He goes the extra mile for his patients." Robert K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always there for you when you need them. They are friendly, helpful, and attentive to my needs. "
"I like how I am treated there. I have been going to them for several years now, and I am satisfied. " Bill W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very patient and accurate, but that is about it."
"Their flexibility in scheduling" Lucas M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If they need a hearing aid, they should go to see them."
"Rex's no nonsense service, he is terrific. He's a great guy to deal with. I'm very happy with them. " Julie F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like them."
"Their knowledge" Natalie S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would gladly tell others to go to them and to use them. Rex is excellent, knowledgeable, and extremely helpful. "
"They were very caring, patient, and understanding. Rex came out a couple of times to help me, on his own time, because of my transportation problems. " Patricia D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are conscientious. I use the Lyric hearing aid, which is new. I don't have to change the batteries. It is wonderful."
"The hearing aids, and the people are very nice." Robert A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They should go there, get tested, and get hearing aids. They help my life tremendously."
"I can get an appointment quickly when I need one, and they offered me quality devices that I am happy with. They provide the right service for me." Ted W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just that it is a good place to go."
"It is a good place." Jackson H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had gone to them several years ago and have come back. I like that they listened to my concerns and tried to help me. They did a really good job. I was satisfied. "
"I liked that they took the time to make sure the hearing aid was fitted and tuned properly. Other places just hand you one and push you out the door. This place and the people there are different. They are very helpful. " Donald F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the best around. A friend recommended them."
"The personnel are very cordial and thorough." Enrique E. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had a great experience. I highly recommend them."
"The staff is very friendly, nice, helpful, and knowledgeable. " Gary H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have outstanding customer service and a great product. "
"Their personalized service every time I visit, they cater to my needs and understand what I need before I ask for it." Jennifer L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional, respectful, courteous, and helpful. I have not been going to them very long, but it has been a very good experience thus far. "
"I like that they are very accommodating with scheduling. They are helpful when they send fliers for battery sales. They are in tune with what the patients need. It has been a good experience for me so far. " Joan C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's the place to go if you're trying out hearing aids. Shui-Lan Lee was great. She was calm and she took her time. My daughter who came with me thought that Shui-Lan Lee was great too."
"I'm having problems cleaning my hearing aid. I called to find out what I'm doing wrong. They made me an appointment, which I thought was nice. Shui-Lan Lee said that I could come back any time." John S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explained things very well, and I liked the service they gave me when I needed a replacement."
"I liked the convenience." Lydia A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very helpful and cooperative."
"They were easy to deal with." Marianne K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're thorough, and they follow through."
"They're on time, punctual, and they have a fabulous receptionist who follows through with all of the details. The audiologist always follows through with my hearing aid needs." William S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would tell others to use them. Their services have worked well for my husband and myself. "
"I really like the personal care and attention I have received from the staff there. " Madison S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was happy with their service, but they couldn't find something that would work for me."
"He was very patient and kind with me. He tried a number of solutions. There was no pressure when things didn't work out. I really appreciated that." Anne H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional and make you feel at home. They carry good products."
"I guess when you're hard of hearing, it's critical that it gets taken care of as soon as possible. If there are any problems, they take care of them right away." Bruce W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The doctor doesn't seem to be there every day."
"They treated me well, and the quality of the hearing aid is excellent." Charles W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a good, competent staff."
"The experience of the audiologist" Christina S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are just great. They are so accommodating."
"Their availability, they answer the phone, and I have been able to go in without an appointment. One time, when I thought my hearing aid was broken, they waited a half an hour past closing time for me. It takes me two hours to get to the office, but I go out of my way to go there. " Frederick D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good products and good technicians."
"They were very responsive. The most recent technician, I can't remember his name, was particularly good. He was quite skillful with his hands and really knew his business. He's the best I've ever had. " Mia S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is perfect."
"The service is very good. He has been very helpful. I still have to go back and get some adjustments done, but he has been very patient with me." George G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They attended to my needs and were very skilled."
"Linda is very capable and responsive. The help I've gotten with adjustments has been very good." John M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If I have a problem or issue, they are quick to handle it."
"They have treated me really well. If something needs to be taken care of, they get it done." Josephine H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the girls were very nice and helpful. "
"They took care of what I needed." Lucille B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I look forward to going there. I have recommended them to many people."
"The audiologist is extremely personable and honest. He never seems to be pushing me into getting new hearing aids, without taking the time to analyze and improve the ones I already have. Linda is so reliable. I really enjoy having her service the other area of the office." Richard B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been very happy with them. I recommend them to everyone. "
"Linda is very nice, and Rex is very supportive in getting everything tuned and re-turned. He is also very accommodating, pleasant, and he has a good sense of humor." Robert E. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm on their side."
"I've been going there for 12 years. I've been very happy. Linda is a doll." Thelma D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm satisfied. I think my hearing aids work nicely. "
"They've been prompt and have never kept me waiting. They provide a good service. " Al Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they took care of my problem pretty well."
"The friendliness of the group there, I like the idea that they never kept me waiting for very long." Jackson Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I go there, and I recommend them."
"They are friendly and always there to fix my problem, even when I am mad about it." Bernice Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't know. "
"I was satisfied every time I went. If something was wrong, they fixed it. I was just happy." Betty Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable. They made me feel very comfortable with my response and how I felt about things. I was very satisfied."
"They made me feel comfortable. When I cried, they seemed to understand how I felt." Carolyn Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have had very good success with them. I have dealt with several hearing aid places, and I think they are the best that I have come across."
"They know you when you come in. If you have a spur of the moment problem, you call them, and they will schedule you in right away." Zoe Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed very thorough."
"Their location, it was close to my home." David Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are a very courteous and wonderful, a nice little firm. They are very nice people. Consumers would be well rewarded by going there."
"They sold the Lyric hearing aid, and they installed it correctly. They were very courteous, knowledgeable, and highly skilled technically. They are very efficient and very well organized. I have nothing but good things to say about them. I have recommended numerous people to them and the Lyric hearing aid. I am really sold on the product. It's an excellent product." Edna Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a wonderful job."
"They are very friendly, and the hearing aids that they sell are good." Jack Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If they asked me a question, I'd answer it in the affirmative. The reason I went there was because a friend of mine went there and steered me there. Their service was satisfactory. "
"There wasn't a long wait time, and the expertise seemed to be there. Everything was fine. " Jean Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was satisfied with the help and advice that I received. "
"They just seemed to take an interest in what my problem was, and they made me feel like they cared." Nancy Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are quality. Go to them."
"I felt they were honest with me, and they took care of my problem." Stephen Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good. They do their job well. I am satisfied."
"I found the personnel to be very helpful and cheerful. They made it a very positive experience, as well as appearing to be quite competent from my unprofessional view." Steve Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Thorough and an excellent service"
"I liked their help with choosing the right aid for me." Alberta C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their availability, if I place a phone call, I get a call back. If I ask questions when I am there, I get very adequate answers."
Josephine H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The doctor included me in the process when he explained it. It helped me to understand."
Dolores M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just found out that the audiologist I had was a very good listener, very good at explaining what my problems consisted of. He explained everything to me. They had very clear communication. They were very nice, very understanding, and very personable."
Juanita M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There was a gentleman there, whose name I cannot remember, who was very kind. He had a great sense of humor. So far, our experience there has been very good and very positive. They are very kind to my mom and patient. My mother is very elderly. Dr. Kavabez referred us to them."
John S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were very helpful."
Anne H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love Linda, the receptionist. She is very friendly, competent, and she really tries to help me. All of the audiologists have been very pleasant. They take care of the job. They are all very apologetic about the quality of the hearing aid. "
Daniel G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the receptionist."
Fernando V. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's very close to my home."
Nicholas J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the doctor that was there, but I can't remember his name. I am going to send my wife there."
Robert C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's local and they are accessible. Linda, the person there, is very nice. The technicians are very confident."
Rosemary M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Linda is excellent and simply makes the place. She makes me feel very comfortable."
Bob C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who helped me seemed very knowledgeable. They handled everything well. They were very professional. I took my eighty-five year old mother-in-law there. She had Alzheimer's and they were very good and very gentle with her, with very positive results. "
Carmen R. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are experienced. They don't try to push you into a product. They let you try the different types of aids. The quality of the training on the hearing aids and the selection is very good. They are flexible. Whenever I have a problem or an issue, I can just drop in and they take care of it. "
Charles T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice."
Conrad R. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very caring and knowledgeable."
Darryl C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The receptionist and the doctor were polite, courteous, and efficient. I would recommend them."
Donna W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the personnel very much and their cooperation in making appointments as soon as they can fit me in."
Evelyn G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's easily accessible. They have very friendly people working there. The doctor is friendly, has a good personality, and answers all of our questions."
Joanne C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The care they provided, they were very friendly, very professional, and extremely nice."
Julian P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were nice. They were always available and very helpful."
Juliette H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I didn't have to wait a long time to be seen. Betty, the receptionist, was cheerful and nice. Dr. Mark was good too. His service was really good. He tried to make it comfortable for me."
Lorelie S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very helpful and concentrated on my hearing."
Loretta S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I have an appointment, I am taken in right on time. The last place I went, I would be on time, wait a half hour, and then someone who had an appointment before me would come in late and they would take them. Better Hearing Center doesn't do that. They are doing a great job."
Manny Z. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They treat me very well."
Margarita L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized service and their knowledge"
Marilyn S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They want to make sure everything is just right. They are very concerned with my satisfaction. I think the one thing that helps is that the specialist wears hearing aids, so he really understands. I'm very satisfied. I tell them that I am the poster person for hearing aids. I have recommended them to several friends."
Mark M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really listened to what I had to say as far as what I was hearing and not hearing and in making adjustments."
Patricia L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone was very courteous, considerate, and patient."
Paul S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are fine all the way around. They are friendly and knowledgeable."
Steve C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to find something that was a good size. I wear glasses and have to wear the hearing aids over my ears, so the smaller the better."
Ayona J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and the speed with which they saw us on our first visit, they were very efficient and very little time was wasted."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly. I don't have to wait. They clean my hearing aids if I need them to."
Frances E. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They accomplished what I went in to have done."
Philip O. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the convenience. They are easy to get to."
Susan D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that when I have a problem, they seem to get me right in. They are very kind and helpful."
Wilna C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great. They couldn't have been nicer. They told me upfront what to expect. I just really liked the staff."
Abel P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly, and they do a good job."
Anthony K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They offer a personal service. The gentleman who fits my hearing aid is a comrade in arms. He is a fellow musician. I go there periodically to fit my hearing devices. "
Betty U. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice. They were at a seminar that I went to. They presented themselves well, and they were professional. That is why I chose to do business with them. "
Bruce H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, thorough, and competent. They gave me a lot of service."
Claire P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Karen. She sits at the front desk. I also like my audiologist, Greg Boone. He is very knowledgeable. "
Eleanor K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had two different people working with me. One of the ladies there worked with me very well. She was very thorough. The staff really checked out the electronics, and they did a good job. I went to a seminar first and got information about the service. I received a discount. "
Geraldine F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and very thorough. I was perfectly satisfied. "
Helen B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly. I get results whenever I have a problem and have to go in. They seem to clear it up very quickly. I never have to wait more than fifteen minutes. I am very satisfied. In fact, I have recommended two other people to them."
Jayne W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They treat me like a human being. I am eighty-eight. When you are my age, people normally talk behind you and around you. They talk directly to me. "
John F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is such a person to person service. He has everything there, the batteries, scope and everything that I need. He seems to know what he is doing. "
Juanita H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I am very pleased. I like Peter. He is very efficient. I enjoy all of the people that work there. They are just delightful. "
Ann V. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall service, and they have great products. They are very up to date and accommodating."
Carmen S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they are close by. Everyone is very helpful. I get to see them right away."
David H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are sympathetic, understanding, courteous, and helpful."
Frank L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The hearing aids they had were great. They got them in about a day, which saved me a lot of time. I liked that they could make minor adjustments if it was necessary."
Gabrielle B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The doctor, Mark Sanford, was nice gentleman. He seemed very honest."
Harry R. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed pretty competent."
Karen L. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked how knowledgeable they were. They seemed like they were on top of the technology wave. They really knew what was out there. I liked the fact they were Diamond Certified."
Lucia B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are great."
Martha M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very kind and very direct. They communicate to my mom in a very friendly manner. They get things done. I think they are tops."
Patricia M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very caring and fair. "
Tim S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a friendly staff. They are knowledgeable. They are very accommodating and work around any scheduling conflicts that arise."
Veronica V. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people there are very positive and happy."
Virginia A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, didn't over-charge me, and they worked with me. I have used their services for years."
Jean A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do their best to get you right in for your appointments, so you don't have to wait very long."
Anne B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their dedication to their clients"
Phyllis C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and nice to deal with. They really take care of me."
Richard D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The receptionist is wonderful, warm, and friendly. The Asian gentleman is very nice and understanding also."
Marilynn D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great. The price was right, and they were nice. My son found them, and I am so happy that I went there. They really took care of me."
Virginia G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The best thing is that I am able to hear now."
Lorena G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they sell the batteries at a large discount twice a year, so I can save some money."
Rita H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think Lisa is very personable and caring. I really enjoy talking with her."
Elizabeth H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were polite, on time, and I have had very good results with the hearing aids that I purchased from them."
Beth K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nice people and good quality service"
Carol A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They care about the client and want to give them the right hearing aid."
Gladys A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are not a big company but they know what they are doing."
Robert F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're accommodating and very prompt and courteous."
Brenda F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're nice people and know how to make you comfortable."
Stanley H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give very good service."
Anna H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people there are very helpful."
Don J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything up to now has been very good."
Ann K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and explained things plainly. I felt very comfortable there."
Bette M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very professional and knowledgeable."
Dorothy N. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were courteous and did the job."
Richard R. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person I saw was very competent."
Alan C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They tried to diagnose and solve my problems."
Avis D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful. I can call and have my hearing aid cleaned and adjusted."
John H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They solved my problem which no other place could."
Anders J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner took care of me personally."
Kay P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very professional, and he explained things well. They also have good merchandise."
Robert P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know their business and they're friendly."
John A. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed the problems that I had."
Walter G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody is friendly."
Michael B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The FM system that's built into the hearing aid is great."
Frank B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way they treat you as a patient"
Maria B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always listen to me."
David C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty and straightforwardness"
Anthony C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I get an appointment right away, and they listen to me."
Naomi D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He answered my questions and explained things to me."
Keith F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their constant effort to find the right hearing aid"
Doris H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like them."
Elizabeth T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and efficient."
Mary T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get me in very fast, and I get good service."
Walter K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been very helpful and they're knowledgeable."
Lillian K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He gave me a lot of choices and he took a lot of time."
Gary B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked with me to get the features I wanted."
Iris C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been kind, courteous, and helpful. The staff is excellent."
Joe M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge and their availability. They go beyond the basic service and I'm very impressed with them."
Keith F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going there for 20 years. They're honest and they sell a good product."
Jean H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their personal service and they are very caring."
Nancy T. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're willing to help me with my problems. I can always get in to see them."
Richard W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give you personal service as an individual."
Bruce H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very cooperative, helpful, and anxious to satisfy."
Richard V. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very forthright; they tell you exactly what you need to know and they are a very friendly group of people."
Norbert B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very cordial, service is quick, and they always fix my problem."
Yasmine K. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal attention; they're not patronizing or condescending; they're welcoming and down to earth; they explain the problem to me."
Ron W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mark was genuinely concerned about my problem."
Carolyn N. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personnel was very nice and informative."
William S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful and understanding in fixing my hearing aids; they were very courteous."
John D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism and credibility -- they were very honest about what I needed."
Fred B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They've been very cooperative with me even though I'm hard to please."
David D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Seems to work so far"
Gaye E. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The thoroughness in evaluating my hearing loss and fitting me with a hearing device"
Julius G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took the time especially in adjusting them for my comfort and also for the best hearing possible"
Harold F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just bought batteries there, so nothing really"
Betty F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Pleasant, I was satisfied with them, they were easy to understand"
Alice D. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem really concerned and helpful and they are knowledgeable."
Ann P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Dealing with them has been fine"
Audrey W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who served me was exceptionally nice "
Barbara M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very accommodating, if there are any problems they take care of it right away"
Beverly P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Helpful and amenable"
Carolyn B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who served me "
Darrell H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Did the job so quickly and so nicely"
Dennis M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service; they take you right in; follow-up is perfect"
Dorothy B. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Explained things well, handy for me"
Douglas W. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"Personality, cordial, attentive"
Duane C. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good follow-through, they are interested in solving my particular problem"
Edward J. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Courtesy with which I was treated; they invited me to a seminar which was helpful"
Elvira O. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain everything, don't use big words"
Ernest H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good treatment, you didn't hang around"
Eugene F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very responsive to my needs"
Frances F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His gentle manner"
Gordon P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They communicate with me, keep in touch"
Helen M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service and cooperation with me "
James M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service, patience, good explanation of details, continued follow-up"
Janet G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Close to where I live; person who took care of me explained everything well"
Janet S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are accommodating in making appointments; you never have to wait; very good service in all respects"
Joe F. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very professional, listened to my needs, gave me the best product for my needs"
Josephine S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody was nice there; I cancelled several times and they were very nice about it"
Kathleen M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very accommodating"
Keith P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality of product; personality of the personnel; they are very willing to adjust the device at no charge"
Luman H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"Personable, friendly, nice people, courteous"
Pastor S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendly, very thorough"
Patricia S. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Man that helped me was very helpful and not rushed."
Paul H. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very personable, professional."
Rosemary G. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have integrity; they took time; if I wasn't satisfied I could go back and they would remedy it."
Rurie O. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their overall service."
Ruth P. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the product and the service"
Yolanda M. Verified CSG Better Hearing Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very polite, very nice people"
Jack D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would recommend them. Both of us are their clients and have been going to them for years. We are very satisfied. They have helped us a lot to improve our hearing."
"I like the way they treat us. The are courteous and respectful. I also like the quality of what they've done for us. They have really been able to help us hear better." Charles H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and good at what they do. We've been going to them for years. The people who work there are very nice. They really try their best to help. "
"I like that they are friendly, helpful, and that they know us when we come in. I like that they care about their clients. " Donna H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their products are easily explained. They are very informative, and they have good materials. They answer questions and are very helpful. They provide a very good service."
"I liked the convenience of going there. Their location is nearby where I live, and they have adequate parking. The people who work there are very congenial, so it is a good experience. " Doris H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's worth a try. Everyone is different, with different hearing, so some will be able to use the Lyric, and it will be a good experience for them. I am satisfied. "
"I like Tamera and the other ladies very much. I have been going to them for several years. They are very friendly and helpful." Rich A. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and good at what they do. I've been going there for awhile, and I am satisfied. "
"I like that they keep current and up to date with their knowledge of audiology and the newest technological improvements. " Clayton D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Go and get tested. They are a good business."
"The people are friendly." Claire E. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would tell friends and family to also go there. Their services are very good. I was happy with them and the help I got from them."
"My experience was good, and I liked the people. They were very nice to me. " Patricia F. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We went to several places to find out about the Lyric, and this place seemed to be much better in many areas than their competition. Ongoing support is a large part of the experience, and we like Mark Sanford and their philosophy. "
"I like that they are very accommodating, and professional. I got very good results. " Sam L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reputable, and they try to help. They are friendly, helpful, courteous, and attentive. "
"I like that they are responsive and do not leave me hanging. I see them about 3 to 4 times a year. " Edgar C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Go get it."
"The service, they explain things well, and they are polite." Louis M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I am wearing a Lyric, and it was fitted properly. Give them a try."
"I can phone on short notice, and they usually get me in there." Richard B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would tell others that they will get quality products and services there, but it is expensive. "
"I am happy with the hearing aid product Rex sold me. I go to them regularly because it is part of having a hearing aid. I am happy with Rex and the quality of the services I receive from everyone who works there. " Ronald B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have been there many times. I go there because I like Rex and Mark. I have been satisfied. "
"I like that they are just a mile from my house and that they are very experienced with the Lyric hearing device. " Sandra S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are fine."
"They were all helpful." Elijah N. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My mother was losing her hearing and needed a hearing aid. They were very close and very convenient to where she lived, so we went to them. They were very professional, helpful, and attentive to my mother's needs. We were satisfied and were able to get her what she needed there."
"I liked that they were conveniently located to where we reside. They had the technology that worked to fit my mother's needs. Everything has been fine." Warren W. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would recommend them."
"The audiologist was the only reason I would go there. He is good and warm." Clara S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I recommend them."
"They're very courteous and very accommodating. I am very pleased with them and satisfied with their service. If I have to cancel, they don" Dan P. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listen and adjust whatever has to be adjusted. "
"It is only two blocks away from where I live." Marlene W. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're thorough, precise, and cordial."
"I don" Robert G. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and helpful. I was satisfied. I liked all the people I met there and the range of services that were provided."
"I liked the staff of people who tested and helped me. They were knowledgeable and professional." Robert S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and up to date with the current technology in this field. I would tell others to go there if they were interested in the Lyric hearing aid technology. "
"They are friendly, informative, knowledgeable, and they show respect. They are current with the newest technology. " Lucas T. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very competent, and they seem to listen to what you say."
"They are professional, competent, and on time for appointments." Greg D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a nice, neat office."
"They were very cordial and timely. When I had an appointment, they were prompt." Larry H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did good work."
"They kept at it until they got it right." Louis M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very polite, and they work with you. They have a little parking lot."
"I set up an appointment, and they were very prompt. The audiologist was very knowledgeable and polite. He didn't rush me." Jim Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient."
"I thought that they were accommodating and efficient." Lawrence Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I'd say that is the place to go for hearing aids."
"The hearing aids they gave me seem to work." Curtis L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She was very patient with my needs. I don't remember her name, but she is the African American lady who is there on Wednesdays."
Michael S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It is very close to where I live. They were able to respond to my concerns."
Henry M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everybody was prompt. I got a hearing aid."
Lynn R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I appreciated the common sense of the person taking care of me. She was very knowledgeable."
Carol L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The choice of the hearing aid was appropriate for my needs."
Teresa K. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people were friendly."
Antonio M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very kind, attentive, and helpful."
David C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They meet my needs."
Louis M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always treat me well. Nobody can see the device. "
Marian B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I just thought everything was good. The service was very good."
Don C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The receptionist was very pleasant. I only went in to have my hearing aid tested."
Ed R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very good. They have good deals. They are good at getting me in right away."
Frances B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really listen and seem to know what they are doing. They let you try things out. "
Charlotte W. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, professional, and detailed. I thought they were great."
David C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive to my needs."
George M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They just did their job. They were professional and they knew what they were about."
Harry L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their personal service and care"
Loren Y. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their promptness"
Evelyn G. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The person that introduced the hearing aid to me was good. He was very kind, and I liked his personality."
Gene B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy who did my work has a hearing problem himself, so he understands. When I have something that doesn't work, they allow me to try options and take them back. He does not push me to buy things. If he treats all of his customers the way he treats me, his business should be thriving."
James H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My hearing aid helps me understand people."
Joseph A. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was the first time that I had gone in for a hearing aid. I was very satisfied with the way they took care of the situation. It was very business oriented. "
Ellen O. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They treated me well. It was just easy."
Ilene L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their audiologist, Cyryl."
Jeanne C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid device that I received is wonderful. It works pretty well."
Karl D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their application of the knowledge they had. They seemed to know a lot about the newest technology and how to use it appropriately. They even made themselves available on the weekend. "
Molly K. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked Dr. Sanford. He was receptive and very helpful. The people were very polite, nice, and they were always willing to help."
Robert A. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The individual attention they gave me, they really treated me well."
Kathryn A. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are as good as you can get. They are nice people."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are thorough, patient, and willing to make you happy and comfortable."
Andrew H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personal service they give you"
David M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me a good hearing aid."
Daphne M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They keep their appointments. They're very accommodating with customer service."
Edward C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the hearing aid"
Katherine D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I could easily get an appointment, and I didn't have to wait very long. They also gave me a discount. I like the hard hearing aid better than the soft one."
Sandra D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional, knowledgeable, and they tried very hard to make it right for me."
Alice F. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I got an outstanding hearing aid. They replaced it when my dog ate it. They also gave me a discount when I lost it, even though the insurance didn't cover it."
Nancy H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the educational part of it. He was very patient with my questions."
Frank M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, thorough, and they explained all the options."
Taylor P. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the thoroughness and educational part of it. He explained things clearly."
Frank R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The punctuality"
Carolyn R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service is fast."
Wilma D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always try to help me out when I have a problem."
Ellen F. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and cooperative. "
Robert T. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They go to great lengths to improve your hearing."
Ellen B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very professional and there's no long wait. All of them are audiologists."
Don L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very prompt with appointments. They listen to your suggestions."
Richard F. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the people, the treatment, and the customer service."
Jack B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Convenience, fine service"
Ron H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're responsive and they take care of my problems."
Pat L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. They helped me get my hearing aid fixed. They made an appointment promptly."
Bill S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their concern and their understanding of what they were doing; they told me the truth."
Mary B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They work, I can hear"
Leo C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Prompt, courteous, told me what I needed and it helped me a lot"
Adam F. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They didn't give me a lot of pressure, they were courteous and so forth"
Eddie G. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Mark's personality and efficiency, the reception office is cheerful"
Oliver H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They weren't pushy, they were knowledgeable"
Joseph C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very upfront, everything seems fine"
Mary M. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough and helpful; they gave me a different hearing aid which was better"
Adeline P. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I haven't had any problems"
Alice W. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was well received at the office and got the service that I asked for"
Barbara J. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service is fast when possible. Medi-Cal has delayed things."
Beatrice K. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very friendly and cooperative"
Bozena A. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Close by, easy to get to them"
Carroll W. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Professionalism, good selection of hearing devices, good suggestions for ancillary products."
Charles C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listen to me, they provided better equipment than I've had in the past, they make adjustments, they keep in touch"
Christine S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very agreeable, they fit you in for an appointment, very thorough in their attention and their service"
Dan C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He tested and readjusted my hearing aid; he was very professional"
David H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quick service"
Don R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Thorough"
Elaine H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have unusual hearing needs -- they knew about them and had training in that area"
Florence O. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Gave me service right away when I called; they are punctual about appointments"
Frank D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Service is very good; convenience; they are capable"
Gary D. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they're doing, they are very helpful"
Harold R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"Very thorough, helped us in every way"
Helen S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mark is very truthful; he takes care of anything that needs attention; personnel there are very helpful"
John C. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly atmosphere, know what they're doing"
John L. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can hear better! I like the two program settings on the hearing aid"
Kit S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Never felt rushed; they explained things well"
Leslie B. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Convenient to where I live; discount on batteries; quality of service; pricing"
Michael E. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The technician was very good."
Michael K. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Nice, polite people, service very good."
Robert H. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good service, friendly, seem to know what they're doing"
Robert R. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Dr. Creston; they are professional"
Suzanne S. Verified CSG Better Hearing Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people are friendly, helpful. No problem getting an appointment"
Gail F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are a very good hearing center. I particularly like Mark Sanford, but the front desk is also very helpful and cooperative. I have been going to them for several years. "
"I really like their accessibility, in terms of where they are located, their parking availability, and the hours that they are open. It is very convenient and easy to go there." James K. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have been using them for three years. They are professional and nice to deal with. "
"I like that their office staff are very good, very friendly, and pleasant. " James L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I couldn't hear, so I went there. They fitted me with hearing aids and now I can hear again. They are very good at what they do. I am satisfied. It solved my problem. "
"I like that I can hear now. I liked the help I received from their technician, Tamera Anderson." Sue M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have been there many times over the years. Everyone there is very nice. I work with Tamera, because she is the Lyric specialist. She is very nice, professional, and helpful."
"I like that everyone is courteous, friendly, and professional. Tamera is very caring and attentive. " Maria D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very good. They will get you an appointment as soon as possible."
"They are considerate and helpful." Phyllis D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Try it if you want, but it didn't work for me."
"They were efficient and very nice. They came highly recommended to me." Cyrus F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for several years. Mark Sanford is very responsive about replacing the batteries. I have no real complaints. "
"I like that the hearing aid works well and the batteries last three months." Elizabeth M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Hearing aids are usually not covered by insurance or Medicare and are very expensive. I would tell others to get a lot of different opinions, find out about different options, and learn about the newest technology, because it is always changing. Ask a lot of questions. "
"I liked that a more simple model was available, which did well enough to hear with, rather than the newer, more expensive technology that is available. " Mike P. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable and very professional. They do everything you would expect a good place to do. I was satisfied. "
"They were cordial, and they took care of me in a friendly and caring way. " Olga M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very nice and friendly people. They were a very good place to go. I got a lot of helpful advice. "
"I liked that everyone was friendly. They were able to communicate with me and help explain what I needed to know. I liked them. " Anna R. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I use the little insert that goes inside my ear. I am very satisfied with them."
"It is not visible." Rita C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their services are excellent. I've been very satisfied with my hearing aid. "
"Rex is very knowledgeable. He attended to all my little and big problems very well. " Sophie H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They sold me a hearing aid, a good one. It works for me. I am happy with it."
"They are near where I live, and I like going to them. " Alex G. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have gone to them many times over the years. They are always very friendly and professional. I have been satisfied with how I was treated and the quality of services provided to me."
"I like that the atmosphere is friendly, personable, and easygoing. The people are very pleasant to deal with. They are knowledgeable and current in what they know about the newest technology in audiology. " Esther D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're always very helpful in making arrangements for hearing services. "
"They're very considerate of the needs of a patient. I like their helpfulness and efficiency." Gerald R. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have high quality stuff, and they know what they're doing. "
"Their location and the fact that they are in my neighborhood" Luke M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were recommended by my doctor. "
"The lady doctor is very nice. The service is very good. I've recommended them to a couple of my friends." William O. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Both my husband and I are patients, and we like going there. We have the Lyric hearing aid, and we are satisfied. I would tell anyone with a hearing problem to go there, as they are knowledgeable and reputable. "
"They are friendly. I like their promptness, once you get there. It is very convenient, and we've had no complaints. We like their service. " Elaine S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I don't know."
"They are knowledgeable." Herb L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are fine."
"They do a good job. There is nothing wrong with them." Rod W. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I'm pretty happy with the service."
"I like Rex's sense of humor and the insurance plan for my hearing aid." James K. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are understanding and responsive."
"Their knowledge and understanding" Annie Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"For one thing, they are close to where I live. They are convenient. Their receptionist is very friendly. The young lady who takes care of me is very kind, friendly, and accommodating."
"It's close to where I live. They are convenient for me." Ben Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I wouldn't tell them anything. It is up to them."
"About the same as any place else, it's a normal business place." Frances Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are good."
"They are fair in their pricing and everything." Jack Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Go to CSG, because they do good services."
"Their scheduling is good. They help to get you an appointment quickly, and they do a quick service." Lois Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I would recommend that they go there. The quality of their expertise is usually good."
"They seem to be knowledgeable, and they are close by." Suzanne Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"You have to test it yourself."
"Personal service" Carole J. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I guess I liked that I was actually seen on time."
Nancy T. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They gave us a competent service."
Steve T. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I got musician ear plugs. They gave me a good price."
David R. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were able to match me with a hearing aid that works."
Tobie S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everybody I had any contact with at all was humane, personable, and treated me like an intelligent person who actually had ears."
Lena L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"This was a new experience for me. My doctor referred me to them."
Diana S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It is very convenient for me. The office manager, Linda, stayed on and does beautifully. She always did. She always took care of me when I was having a problem with my hearing aid. "
John H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very kind, patient, and professional."
Mary A. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have nothing to compare them to, so I can't answer that."
Mary F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that I didn't have to wait all day to ask any questions or for repairs"
Richard S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The receptionist is very nice and helpful. She has held it together really well since the older doctor retired. Her name is Linda."
Rose S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's convenient. I can walk there. I went there for a hearing aid. I am totally satisfied."
Ruth B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I didn't have anything that I considered the best."
Barbara N. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I felt the specialist I worked with was very good."
Effie P. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The technician is hearing impaired and really listens."
John O. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think it is satisfactory. I only have one hearing aid on my right ear. I have a small wound that needs to heal before they put the other one in again."
David C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very thorough and he explained what was going on. He was polite, efficient, and professional."
Elizabeth L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Aside from the change in personnel, the staff is really wonderful. The service is good, but when you are old, it's just hard to change people."
Jeanne S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Just everything, the office was nice and the tests were accurate."
Jerry T. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"What they did was good and the people were nice."
Steve D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've been very satisfied. They know what they are doing."
Bernice B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very nice."
Cliff F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, and they helped me with everything. I've stopped in a few times without having an appointment. They took me right in very quickly. "
Clifford L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I haven't had much experience with them. The ladies at the front desk are nice. I know that if I need something fixed, they will fix it for me. "
Guiseppe B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took care of my problem."
Helen Y. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are always nice, and they give me the service that I need. I've been going there for nine or ten years. "
Hiroaki M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have a nice atmosphere. Their presentation is good. The service is very good as well. "
Anne F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient."
Carter W. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they are close by. They are straightforward, and they don't beat around the bush. They are friendly, cooperative, and very pleasant."
Helen C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they seemed very interested in helping me, specifically addressing my needs."
Virginia M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked Lisa. She was kind and pretty. Mark was a very nice man as well. Their location was convenient. "
Sylvia D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to be very knowledgeable about the products they sold."
Bill D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"No pushy follow through"
Edna H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I was able to get right in to see someone when I needed to."
Marcia H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal attention they provide"
Richard B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the professional way they handle things. They improved my hearing."
Thomas B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Convenience"
Joyce D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular"
Mary G. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's convenient for me when I get a ride."
Robert K. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The information I got from them"
Margurite L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I had a good person helping me."
George M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people are great. "
Walter N. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The receptionist is exceptional and has great empathy for people with hearing problems. The audiologists have done a great job."
Tom F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He tried everything he could do, but he couldn't improve my hearing."
Norman J. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked Lisa. She was the technician who helped me."
Mike K. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the way they handle the process. They're very good."
Vivian M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The lady explained things better than anyone else."
Carole P. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's friendly and easy to talk to. He also explained how it works."
Jane . Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed their interest in me as a patient."
William F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are convenient."
Greg G. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the service and courtesy."
Gerald H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the golf magazines in the waiting room."
Harry S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took care of my problems very quickly."
Paulette T. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When I have a problem with my hearing aid, I can get a quick appointment."
Richard B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the volume adjustment capability on the earpiece and how it fits me."
Jan C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very competent. "
Sam W. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They always take care of me."
Ken B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got to the point, did the job."
Major B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Can tune out background noise"
Ann F. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"This is my first hearing aid and it's working alright, but the clarity isn't perfect, but Lisa did mention that this might happen, so they were able to let me know about the problems that I might experience"
William H. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I guess they were efficient, personable, did the job, performed well"
Walter M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They gave me the right answers, did the best they could for my situation"
Charles D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their manner, the reception, friendly and open, willing to work with me"
Roy K. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nothing specific"
Aila D. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that the man who works with me is a doctor, not just a hearing aid dispenser"
Al P. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service, how he handles me, explains things to me"
Barbara A. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are close at hand"
Calliope S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Can't say because I never used any other hearing aid service"
David C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal service"
David I. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Didn't try to oversell me"
Deloris E. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I can hear again"
Doris M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Close to my house"
Dorothy M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Liked the machine they have to test hearing"
Eileen M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very honest, worked with me over a period of time"
James B. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The person who served me was very accommodating, trying to please"
Jean S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Mark is very patient and understanding, knows what he's doing"
Joe S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very professional, know what they're doing"
Lewis S. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"No specific answer"
Marie M. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Mr. Creston is very understanding; they are very personable and cater well to needs of the elderly"
Marjorie C. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They gave me good attention and a good work-up; also it's close to me"
Marjorie W. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very pleasant, efficient"
Mildred J. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They provide service with minimum of waiting"
Walter W. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the man I dealt with. Good location; they are accommodating"
William L. Verified CSG Better Hearing Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are fair and square. I'm not using the hearing aid much yet, will do so more after the holidays"
Connie C. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Consumers should know it is expensive to get hearing aids, and if they do not want to spend the money, they shouldn't even bother going there."
"I like the doctors. They are very professional and caring. They bend over backwards to help and try to make it right, by trying to improve my hearing. " Jay H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's an okay place."
"I did not have to wait long." Grace C. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I think that Rex Anderson is a very nice person. He does all he can do to be helpful."
"I always got an appointment when I called. Better Hearing Center was one of the only two places that my insurance company covered." Edgar S. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's convenient."
"The location and the quality of the hearing aids" Frances H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They are fine, but the office is run down. It's a shabby place."
"I liked Mark Sanford. He was the one that knew about the hearing aids I wanted. He was enthusiastic and helpful. They also have good parking." Stephen K. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I would leave selecting a hearing aid to a patient's ENT doctor."
"I can usually find parking outside." Kathleen H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I'm not sure."
"I like the end result." Claire Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's expensive. It was more than I expected, but I chose not to leave them, because of their location."
"I thought the gal I had doing it was very professional and very thoughtful." Robert Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"It's a good service."
"They are friendly, helpful, and dependable." Elizabeth N. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The audiologist was most helpful."
Barbara H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They had a very positive hearing technician helping us."
Lesley W. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I was pleased with the different options they gave us, in terms of hearing aids. They had a lot of styles to choose from."
Lorraine D. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are friendly."
Suzanne W. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I don't know."
Gerald F. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked that when they adjusted my hearing aids, they showed me how the adjustments could change for different hearing ranges."
Gloria K. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They've been good and attentive to my needs. The people are really nice."
Herman B. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They took an interest in fitting the hearing aids and explaining things to me."
Mare S. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their service, they showed me that they cared. Everything they told me was true. "
Rita W. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are pretty friendly."
Lorelie S. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked Mr. Boone. He was very nice, helpful, and competent. "
Joseph K. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I thought they were thorough when they explained my hearing loss to me. I liked that there was no pressure to purchase anything."
Lori W. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their service and their knowledge"
Cameron C. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They explain everything to me in terms that I can fully understand."
David D. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their location is convenient for me."
Jean-Michel D. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and nice. I went there for ear plugs to help me sleep more soundly."
Lillian F. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very nice. "
Blaine F. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The gentleman who did my test was very knowledgeable and nice. "
Catherine H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I found them to be very polite and professional."
Hannah K. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Mark is nice."
Darrell P. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The personality of the person I was working with"
June E. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Very professional"
Rose E. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of service"
Bruce M. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating."
Dorothy R. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They tried to do a good job."
Robert M. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They've always been good about taking care of problems as quickly as possible."
Lois B. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They're cordial, helped me get my hearing aid fixed, and gave me a hearing test."
Betty H. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant and on time."
Raymond L. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They seem competent with fast service."
Cris A. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They accepted my health plan"
James M. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Fine service, understanding, professional"
Leonid D. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Service was quick"
Richard K. Verified CSG Better Hearing Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were alert to my hearing problems, referred me to a surgeon; got me an appointment the same day; they really tried to help me"
Frank D. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Make sure you get fitted properly and have a good warranty."
"I liked the service. My hearing aid was okay initially." Aiden U. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I don"
"The former owner, Dr. Eng, who sold it" Hailey A. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I would tell others to look at a couple of different places before buying anything from anyone. "
"I like that the hearing aid works and that my mother also has an old one too, for back up." Thomas L. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"That they don't go there, because there are better places."
"They were quite accessible. They had easily scheduled times, and I had no problems scheduling." Christina B. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"It was easy to get in, and they were helpful, in terms of insurance coverage and protecting my investment."
"The receptionist was very helpful, flexible, and went the extra mile for me." Karen I. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I like the location. I don't want to go over the hill for care."
Ethel S. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"When my doctor was there, she was very capable and knew exactly what to do. I felt very reassured. They don't carry my hearing aid anymore."
Mary F. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. They are very thoughtful and very caring. What they offer is unique and of good quality. They try to work with the limitation that my ears have. There is one woman there that is wonderful, very gracious, very pleasant, and cooperative. I think she is the receptionist, although she does more than that. She has been there through all of the changes."
Stanley A. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"It's okay."
Dorothy K. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I can't really remark on that."
Pierce M. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They took an interest in me and made sure I was well served."
Mike A. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were cordial and professional."
Fred G. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They seemed to have a good selection of hearing aids. The person I worked with was very nice."
Arthur L. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Their service"
Barbara K. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I liked the young man (intern) who helped me at the beginning. The owner is not as easy to talk to"
Dagmar M. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Thorough, tries to please"
Fleurine B. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were courteous, doctor was courteous, they had things ready when they said they would"
Frank M. Verified CSG Better Hearing Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Near where I live; the people are nice"
Mia L. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"That they should try the Lyric hearing aid, I would say to try Better Hearing Center of Palo Alto."
"The person who worked with me was fine. I was able to try out the hearing aids. I was even able to go home with them to try them out. They were very professional." Natalie B. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I am likely not to give any negative or positive comments."
"The technician seemed to know what he was doing." Ben M. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, and they have the latest equipment for testing. I would probably tell someone that if they needed a hearing aid to go there."
"I have gone there a couple of times unannounced with hearing aid problems, and they were very nice about it. They helped me out and handled the problem for me. They're courteous and nice. I've been using them for three years." Alex S. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I would tell my friends not to go there. I would say use their sister office in Walnut Creek. It's nicer, and they have a better inventory."
"I did not like atmosphere or the office. I didn't like anything." Dean J. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I'm sure he's capable of helping some people, but I wasn't one of them."
"I would recommend him for some people. I don't think he did anything wrong." Lisa Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I would tell them to improve their office staff. The atmosphere wasn't as friendly as I thought it would be. "
"He seemed to know what he was doing." Steve Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I guess I would try to get a number of recommendations before using them. Be certain of what you are looking for. Those are a couple of things I would suggest."
"Convenience, they are very convenient for me. I have been able to get an appointment quickly when I've felt the need. Most of the people seem reasonably personable." David V. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I like the product."
Gloria K. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"In the beginning, they were very helpful. I think the receptionist is very sweet."
Vivian K. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I had such good service in the past. I think Linda is an excellent receptionist."
Fred M. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Everything was fine until the new guy took over."
Frank S. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I liked what the technician did. He was very competent, polite, understanding, knowledgeable, and quick. He had a good personality. "
John C. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They have a nice looking office that is well equipped. "
Ken R. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing"
Alice T. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"It was the closest hearing aid place to me."
Edward M. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They took care of my needs."
Frances B. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The reception staff is very nice."
Dorothy B. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They're very pleasant and accommodating."
Richey E. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid is large and easy to put on."
Maryly N. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They were on time; the woman who helped me was pleasant and knowledgeable."
Mel J. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They're kind and helpful, want to do the best for you"
Al M. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were very nice"
Bernadine G. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid isn't too visible and my friends don't even notice it"
Claus K. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Good service; I don't use the hearing aid that much"
Ruth D. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"I like the hearing center; Mark cleaned my ears very well"
William R. Verified CSG Better Hearing Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing"
Ella S. Verified CSG Better Hearing Center Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I would tell others not to use this company."
"I liked that they kept my appointment and that I was not kept waiting the first time I went to them. " Naomi G. Verified CSG Better Hearing Center Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The receptionist, Linda, is absolutely wonderful. The service Linda offers me, whether via the phone or in the office, is wonderful. She is nice, cooperative, and as responsible as can be. "
Lee Y. Verified CSG Better Hearing Center Customer Name
Q1:4 out of 10
Q2:Yes
Q3 & Q4:"Their personal response has been great."
Dale W. Verified CSG Better Hearing Center Customer Name
Q1:4 out of 10
Q2:Yes
Q3 & Q4:"Nothing"
Riva M. Verified CSG Better Hearing Center Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The people were nice"
Ryan P. Verified CSG Better Hearing Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I would tell others to watch out, because this company's service is very poor. We were very dissatisfied. "
"Nothing is good about this company. " Barbara B. Verified CSG Better Hearing Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I really don't have anything to say."
Mike H. Verified CSG Better Hearing Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They were located nearby, and their office was clean."
Gavin Y. Verified CSG Better Hearing Center Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I would tell others not to go there. They did not treat us nicely. They did not help us whatsoever."
"We did not like anything about this place or how we were treated. " Jackson F. Verified CSG Better Hearing Center Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Give them a try. It didn't work for me, but see for yourself."
"They were pleasant and agreeable." Robert M. Verified CSG Better Hearing Center Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Nothing"
Madison H. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I would say go and see for yourself if they work for you."
"They were nice and pleasant people." Mary S. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The big heavyset fellow is really nice. I had gone there in the past with no problems."
Angela R. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The location is handy."
Joann P. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I liked it when the previous owner was there."
Sue H. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I liked it because it was on the list of my insurance and only two blocks away."
Herbert B. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"The people aren't bad"
Mehdi P. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:Yes
Q3 & Q4:"Nothing"
Stewart K. Verified CSG Better Hearing Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Able to get an appointment"