DIAMOND CERTIFIED COMPANY REPORT
Creative Roofing of Northern California
(707) 588-9889
5213 El Mercado Parkway, Suite D
Santa Rosa, CA 95403
Santa Rosa, CA 95403
Gabriel Diaz established Creative Roofing in 1985.
Creative Roofing of Northern California provides reroofing and new roof installation services for residential and commercial clients in Sonoma, Marin and Napa Counties. The company works on both steep and low slope roofing and has experience with a variety of roofing materials, including tile, composite shingles, slate, modified bitumen and metal. It’s also a certified installer of IB and Versico roof systems.
President Gabriel Diaz has more than 35 years of experience in roofing installation, estimating and contract management. He established Creative Roofing of Northern California to take on ambitious roofing projects throughout the North Bay. “As our name implies, we enjoy the challenge of implementing new products and techniques,” says Mr. Diaz.
Creative Roofing of Northern California emphasizes the importance of client communication—its sales and management teams use their first-hand field knowledge to effectively explain the roofing process to customers and clearly address their questions and concerns. “The ultimate success of our projects begins and ends with our ability to work effectively with our clients,” says Mr. Diaz.
Company Philosophy
“Our customers are our primary concern. We make sure they understand and approve the steps involved in their roofing projects, and we always keep them updated on our progress. We approach every job with the goal of building the best possible roof, and that focus has translated to a dedicated clientele base of repeat customers.”
Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale.
New Roofs
Metal
Re-Roofing
Shingle
Slate
Tile
Certainteed
GAF
MCA
Monier Lifetile
Owens Corning
Tamko
U.S. Tile
Comparative Summary
Roofing companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Creative Roofing of Northern California differentiates itself by emphasizing the importance of client communication in every aspect of its operations, from a...
Frequently Asked Questions
Q: Can you handle the permitting process for my project?
A: "Yes, we’ll obtain all necessary building permits for you."
Q: Do you haul away the old roofing materials and waste?
A: "Absolutely. That’s included in our project bid."
Q: Do you use subcontractors?
A: "Not for roofing. All our roofers are long-term employees. Sometimes we use subcontractors for jobs related to roofing projects, like gutters."
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Industry Info
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Before choosing an asphalt shingle roof, make sure it fits your needs and lifestyle.
Asphalt shingles are one of the most popular residential roofing styles in the United States, with more than 12.5 billion square feet of products manufactured annually—enough to cover five million homes every year. In addition to offering a broad...
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Findings based on statistically reliable research from 215 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
98%
n = 215
Diamond Certified Qualification
Based on 215 customer surveys, we declare
Creative Roofing of Northern California
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 115
Continuously qualified since July 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
L.F.B.C. Verified Customer Name
"They came on time, and they did exactly what they said they were going to do."
Research conducted by American Ratings Corporation. Ratings Methodology
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Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Creative Roofing of Northern California
Survey Responses For
Creative Roofing of Northern California
Creative Roofing of Northern California: based on 215 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
L.F.B.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"You can trust them."
"They came on time, and they did exactly what they said they were going to do."Al L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional."
"They do what they say they are going to do."Al L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They stand behind their work."
"Good at details on the jobsite"Barbara M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did an excellent job, and they were very professional. The lady who answers the phone is wonderful. She is on the front line. They clean up after themselves, and they cleaned up the yard. They were neat and tidy. They were very professional."
"I like the courtesy that they show on the telephone when you first contact them."Carlos L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were prompt, efficient, and they completed the work as schedule."
"Their workmanship, attention to detail, and they cleaned up very well after themselves."Dan B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I appreciated their honesty and the craftsmanship that I got."
"Their quick response and professionalism"Diane M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very efficient. They did everything they said they would do, and they cleaned up every day. They were all very nice and friendly people."
"Just the overall quality"Doug L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were timely. They did clean, nice work."
"They did it right the first time."Gary W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are responsive and very reliable."
"They are responsive and reliable. They are also neat. They clean up after very well."Jennifer H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would highly recommend them. They made everything so easy. They were clean and efficient. They were extremely professional. I would use them again in a heartbeat."
"Their professionalism and responsiveness"John H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were here when they said they would be here. It was a fair price, and it was fast."
"The price overall"Ken G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were fast, and they cleaned up their mess. They did a good job."
"They were fast, they cleaned up their mess, and they did a good job."Mary M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They cooperated with me, and they did the best they could. I would highly recommend them to anybody."
"When I opened up the Diamond Certified Directory, I found them. They had a high rating, so I decided to give them a try. It took them one full day to do the job. All of their guys pitched in and finished it in a day. They explained everything to me, and it looks great. I really am satisfied with what I see and the work I have received. I had a good rapport with him."Todd O. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very friendly, and they worked really well with me."
"They were very timely. Everyone was very nice and respectful."Warren W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would say that we have been satisfied with the job so far, but it has yet to rain."
"They showed up and did it when they said they were going to."C.N.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Consistency, I just know what to expect. The guys are on time and they are clean. It's the same service every time. There are no surprises. I have been using them for ten years. I don't call anyone else."
D.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very responsive and clean work, I have been dealing with them for a number of years. They are very responsive in returning my calls."
V.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the guy who runs it, Gabe. He is very professional and very personable. I have a team of subcontractors and he is part of that team. They are a top-notch team. Gabe Diaz is reliable and very knowledgeable in the industry. He is just good. I am just happy with what they do. Their prices are fair."
Bob C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were incredible. They were on time, they did the work, and they were gone. What more could I have asked for? It was seamless. They were perfect. I was in construction, so that means a lot."
Chris J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their price was very reasonable. The owner, Gabe, was very hands-on. He even met me to pick out the roof shingles, so there was no confusion. The installers were super attentive. They found items that needed additional repairs and they did them on the spot. Their work was great. They had really good customer service. That was important to me. They were great. I was very pleased with them."
Dan B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, courteous, clean, and hardworking. There was no goofing around."
David M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very good communication, very responsive, good pricing, and it was done on time. The quality seemed good. They were really good. I was very pleased."
David S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had worked with them before."
Ernst C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There were three things. First, the owner came out and did the estimate. He looked at everything and came to me with a number. Second, the supervisor was very good. The third thing was the crew. They did really good work."
Jacqueline K. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were extremely fast. It was an emergency situation in the pouring rain and it needed to get done. The office staff was really helpful and good. When the workers showed up to do the work, they were on time and courteous. The leak stopped, so I am assuming the repair was good. "
Joe N. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing, they had a good crew, they were clean, and they were on time. The owner was very involved."
Lauretta H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their price and their prompt attention to the matter, I liked their work."
Linda B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way their bid was written. It was very clear."
Lowell G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of all of the details. They did what they said they would do."
Mark P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner came out and spent a lot of time with us choosing colors. He made recommendations for tiles. They installed a special color metal for our roof and it turned out beautifully. It changed the whole house. He came out several times with samples to choose from. He worked really hard, so we could get the right color combination of what we wanted. Another company gave us a bid that was ten thousand dollars more for the exact same job. They were both Diamond Certified companies. We were really happy with Creative Roofing. They cleaned up the jobsite every day after their work. It was spotless. We were really impressed. They even took stuff out of the bushes that had fallen down."
Martha B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, their cooperation, their timeliness, and they worked well with me. I thought they did very well."
Heidi C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really like Dave. It was great dealing with them. They did the work on time. They matched the roof shingles really well. They also double- checked things before they left. They were not intrusive at all. "
Barbara C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and they did a good job."
Bart H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good."
Dawn R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and fixed the problem."
John O. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient and they did the job well. "
Carl W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean, courteous and they got the job done."
Gary E. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they did what they said they would do. The project was done on time and at the price excepted. It was an ideal business experience."
Jennifer C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their personal interest in the project. I liked their expediency of the tile delivery for my roof."
Linda B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They met their commitments and the guys worked hard. They cleaned up everyday after themselves, which I liked."
Kathy P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsible and they did not need to be supervised. They did a great job."
John S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the way they did the job. I was completely satisfied with the whole outcome."
Carol B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were speedy, clean and they did a perfect job. Everything was on the spot with them. They even explained to me everything I needed to know about roofing."
Don H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a professional job. They were on time and they did an excellent job."
Sam G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their prices and the quality of work. They did what they promised they would do. They really delivered."
Ritch A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive, accountable and easy to work with. They have good people working for them. They also have competitive prices."
Barbara M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that the owner himself came out, got on the roof and gave me the estimate. The workers were fast, very nice and pleasant."
Karen A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that the owner was knowledgeable about the Spanish clay tile roofing, and he knew what he was talking about. They were very professional, and the workers did a great job even in the heat."
Pat J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good, and they did what I asked them to."
Ian S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I appreciated the follow-up phone calls and professionalism."
B.C.I. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do exactly what they say they're going to do."
Richard B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The follow through was good, and the job was well done. "
Janina G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out right away, had the work done quickly, and cleaned up after themselves very well."
Noah L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Each job was different. I particularly liked the way the estimation was handled. Gabe, the owner worked with me. I had concerns about the crew, but they were exceptional. The foreman was great and explained everything to me. The work was great."
P.R. R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Attention to detail, safety on the job, thoroughness of their delivery and follow through"
Sara Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt and informative about the job."
Sue Z. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, reliable, and they showed up on time. The clean up was also good."
A.L.R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were well organized, they had good follow up, and they addressed problems when they occurred."
Tom D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, neat, and the roof they installed was perfect."
H.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using them exclusively for about 15 years. We're more than happy with them. We've tried a lot of other roofing companies, but we always go back to them. "
Ken B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, and they cleaned up after themselves."
Susan F. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very attentive, and my roof doesn't leak."
Jewell S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that they seem to care about the quality of their workmanship."
V.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and scheduling was good."
Joe D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The first guy that came out and gave us the estimate was very nice, friendly, and he seemed to like to work with people."
Ann S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quick responses, professionalism, neatness"
Joanie C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Gabe is always a great guy, I've referred him to lots of people, he came out in the rain and everything, he has a great attitude, he was out here the next day"
Julie W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quality of work"
Paul R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their integrity, professionalism and neatness"
Joe M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The thoroughness of the estimate, the communication, the drawings, and the particulars from the estimate all the way to the workers"
William G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficient, knew what they were doing, got the job done"
Mary A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work, and they are fast and efficient"
Teresa B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very complete, they gave me the answers to questions before I even had them, they did what they said they would do, when they said they would do it"
Nathan D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of work"
Jack R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took the time to do the job and stuck to the estimate"
Jody B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very thorough and went out of their way to fix any problems"
Howard C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsible and got the job done as they promised"
C.G.A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job on the roof and they were very courteous"
Kathy C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service"
Ron M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and always returned our calls"
Wayne S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're nice and dependable"
Mario S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Expertise and willingness to help"
Doug E. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and knowledgeable"
G.W.P.M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We use them often and they always do a good job"
F.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They deserve the highest rating. We haven't had any problems with them at all "
Jack G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything. They did a good job."
David G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done and availability"
G.T.B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"A number of things. Promptness, workmanship, everything"
John H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their ability to analyze a problem and fix it"
Tom J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"First rate job. Best work I've ever seen by a contractor"
Amelia K. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Really together, showed up on time and explained things well "
Johanna K. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast, efficient and the owner was right there"
K.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work is done well and they are professional"
K.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing in particular. They do a good job"
Doug L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Promptness, accuracy, honesty, preciseness"
Don L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt and did exactly what they said"
Gary N. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional, worked, did their job quickly, cleaned up, owner was available for any questions"
Kathryn M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional, fast, when we finally got our first rain there was a little moisture and they came right out and addressed it. They were just excellent."
M.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service, quality, employees and the price"
P.V. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on the job, thorough, just very professional"
Alice P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very good, prompt, cleaned up nicely"
Rich R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Response and follow up"
R.V.S.D.A.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Yes, they did a good job and they were very professional in our dealings with them"
M.S.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Well organized, pleasant to deal with, honest"
Barb S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked with me. $8000 is a lot of money for me, they were so accommodating and wonderful. They did the whole job"
S.T. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a job for my client and did a fabulous job"
S.B.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service was great; follow through was wonderful and the work they did was just great"
Michelle S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was excellent, they got on it, followed through"
W.M.S.M.H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On the money as far as their bid, we were quite pleased, detail oriented"
Lawrence J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think it was real good, they were in and got the job done"
Gail S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The roof is doing fine, it's been 10 years"
Craig T. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick response and they sent someone who was not only knowledgeable about the job but one who could do the job as well"
T.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good at communication"
Kay W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Always prompt, kept track of what was going on and made sure everything was running smoothly"
Julia W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were reasonable, they were economical, done on time, great clean up"
Mark W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt, when we had a problem they remedied it quickly"
Z.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service and quality of work"
S.M.O. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They arrived when said they would, they accomplished everything on time, and the price was reasonable."
"They did the job that they said they were going to do. They were great."Ashley W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a very good job, and they did it quickly."
"The quality of their work"Bridget G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend them."
"They did a good job."Judith C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were good."
"They seemed honest, straightforward, and they did their work."Frank H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they do a good job."
"They are easy to work with."Jeff F. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable. They did a good job, but I still want to wait until the rainy season to give my final verdict on their work."
"They were responsive to my questions. They called me the day of service because I wasn"Lloyd S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job on both the roof and the gutter."
"They were nice, very courteous, and very efficient in putting the roof on."Robert M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Use their service."
"Professional, they knew what they were doing, and they were competent."M.T.C.I. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their expertise"
V.Q.B.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"From the top down, from Gabe to his team, they are top-notch. In the office, they answer phone calls and they get back to me. In the field, I get my estimates in a timely manner and they take pride in their work. Overall, they are a well run company."
Arthur P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their honesty and straightforwardness. I watched them. They were very thorough and conscientious. They did really nice work."
Dave V. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They pretty much were clear on what had to be done. They did skillful work. They did a good job."
Ed D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The neatness of their employees while they worked on things, they cleaned up not just the final day, but everyday after they finished working. I thought they did very well. Another thing that really impressed me was that I had various estimates done. Other companies gave us their written estimates. Creative Roofing's bid came in about fifteen thousand dollars less. They suggested a few corrective things on the roof to make it last another four or five years. They told me they could treat my roof for under five hundred dollars. I felt that he was a very honest person to go out and make that decision. That really impressed me."
Howard L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick turnaround, relative good clean-up, and no problems since"
Glenn S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were in and out. They followed up with me very well. Their performance was also very good."
Ron W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I probably liked how quickly they got the job done."
C.C.W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The promptness, neatness and responsiveness"
Verna S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like how timely and fast they completed the job."
Claude L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The gentleman who did the work was really personable. He understood problems, so if there were any, he'd let me know. We always worked things out to keep things moving."
A.B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive, clean, and they advised the owner on how to proceed wisely. The work was also good. "
Q.W.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The ground crew was great."
Mr. R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They put my roof on 15 years ago and fixed my leaks a couple months ago. "
W.B.I. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they show up on time, do what they say they're going to do, and do it when they say they're going to do it."
Richard B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They sent a representative around when we had a question. They did a really good job. "
F.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We like Gabe."
David G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and responsive about completing the work."
George R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We were very happy with them."
Norman C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're attentive to our concerns."
S.R.M.M.S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner came out promptly, and the workers did the work on time."
Allen L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here when they said they would be."
John S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsive, polite, and they know what they are doing."
Chris R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responded well, worked well with them me"
S.O.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, courteous, prompt, finished the job in the allotted time, it was a good experience"
Mark A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nice people"
Andy B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't remember "
Tom B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thorough, quality work"
T.D.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and did a good job"
Don K. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very responsive and detail oriented"
Hal D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional in presenting bid. They did a good job"
Ted E. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job "
Bill F. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good phone response and prompt service"
K.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't remember specifically but they did a good job"
L.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of work and professional attitude"
Greg L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That's more than 30 seconds; I like them, that's enough"
O.A.E.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"From what I recall, the job was done well"
Doug S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did good work, kept us informed, Cameron the Foreman was extremely good, we really appreciated his attitude and his service, he just couldn't do enough for us"
Dorothy P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say"
P.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were a smaller company, so you got immediate attention and personal service. The owner was hands-on."
R.V.S.I. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very knowledgeable, did what they said and just manned their deal "
S.P.S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive, the crew was courteous and the quality of the work was fine"
S.S.E.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they did a fine job"
S.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of workmanship"
Bob W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They let us use their dumpster, they were nice and polite, on time, quality was good, easy to work with"
Liz L. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would tell other consumers that the communication from the office to the customer is not good. They send a man who sells you the product who is also the front man. Once he has sealed the deal, you can no longer get a hold of him, and there's another man that you have to talk to. "
"Their workers were on time, efficient, and respectful. They were clearly a team. One of the reasons that I chose Creative Roofing of Northern California was because they don't hire day laborers. Their roofers are actually employees of the company. When there was a problem, they very apologetic and came back the next day to fix everything."Bony J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner was very helpful. He was right there for me. I had an unusual situation and he was able to come up with a solution for it."
Ron K. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their quick response. When I called them, they came out."
William G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job right. They removed all of the waste."
Lynda D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a good price. "
John M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmanship was great. I had a very good experience with them and they even brought their own power generator, which I liked very much. My friends have used them and they were happy with their services as well."
Brian V. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The salesperson was attentive and responsible. They were very professional before they got the contract for my roof. "
Chris R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job quickly."
Jeff D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and their prices were competitive. They were easy to work with. The people I dealt with were very pleasant."
Brian T. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their follow-through was great."
Ted M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked quickly and efficiently."
Michael G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their guys were friendly, and they seemed to do a good job."
Robert H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were friendly."
Earl M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the estimator."
A.B.M.O. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a price and stuck with it."
D.R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quick service"
R.N.B. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're prompt."
W.C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They keep their agreements, and the price is reasonable."
Charley J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't remember it's been over 2 years. They were helpful."
Roger D. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt and tidy"
Anne W. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and patient"
Wayne G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know"
Lindsay H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness"
Gregory M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner"
Phil C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I didn't get on the roof to look at it. "
Dave C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time "
Tom R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't remember offhand"
Carol R. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were real responsive to our needs. Very easy to talk to and real friendly."
Rich J. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I went through my contractor, the roof is fine as far as I know"
Barbara S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were good. They did it on short notice"
Karen T. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to fit me in, in the time frame I needed it"
Ralph T. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their willingness to follow up"
Doug M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was highly pleased with their work, it was solid and they did a great job for us"
W.V.A. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They basically have been dependable and follow through on what we asked them to do"
David P. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they moved the old tile to the front of the house so the roof would look more uniform"
Gary S. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done in one day."
Austin M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their estimate was good."
Thomas G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That the roof is not leaking"
Matt M. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know"
Dave E. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:No
Q3 & Q4:
"I don't know. I would tell them that they should be cautious about the charges."
"They showed up, they fixed the problem, and in that regard it works, but it was expensive."Frank H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was nothing specific. They did a good job for us."
Ken H. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:No
Q3 & Q4:"They were able to do the work when we needed it done"
Judith C. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job on the roof"
Jerry G. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:No
Q3 & Q4:"They took care of leaks"
Jim V. Verified Creative Roofing of Northern California Customer Name
Q1:
Q2:No
Q3 & Q4:"The job was ultimately done correctly."
