Independently Rated Highest in Quality
T h i r t e e n t h
Consecutive Year
Originally Earned:
December 2003
We declare that Creative Images Promotional Products HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #337
(707) 397-5948
(877) 312-3291
410 South Main Street
Sebastopol, CA 95472
Ron Balzer founded Creative Images in 1986.

Creative Images Promotional Products produces custom apparel and accessories for Bay Area individuals, sports teams, schools, nonprofit organizations, institutions, and businesses of all sizes. The company carries a full line of clothing products from several leading brands  (as well as some organic lines), including jackets, fleeces, aprons, scrubs, T-shirts, uniforms and headwear. It offers traditional printing inks plus metallic, suede, and specialties like rhinestone and foil decorating methods to produce thousands of customized wearables every year.

Owner/operator Ron Balzer is proud to be an active member of his community—he’s participated with local community boards, youth sports leagues, government entities and events of all types. Mr. Balzer established Creative Images Promotional Products more than 25  years ago as a single press shop, and he says the company’s subsequent growth is indicative of its superior products and customer service.

Creative Images Promotional Products also provides graphic design services and creates business cards, postcards, fliers, and brochures. To learn more about the company’s specialty services and promotional products, Mr. Balzer invites customers to drop by their store, call for an appointment or visit the company’s website at www.createimages.com.

Company Philosophy

“We’ve built a reputation for providing quality services, timely deliveries and fair pricing, and we strive to continue that reputation with each successive job. Our quality and courtesy remain the hallmarks of our business, and we strive to offer our clients the same respectful service we’d expect to receive.”

Serving all of Sonoma, Marin, Alameda, Santa Clara and Contra Costa counties including Santa Rosa, San Rafael, Oakland, San Jose and Concord.

Screen Printing
Design Consultation
Embroidery
Garment Selection
Tackle Twill
Promotional Products

American Apparel
American Apparel
Columbia
Columbia
District Threads
Flex Fit
Hanes
Hanes
Jerzees
Jerzees
Outerbanks
Outerbanks
Port & Company
Sport Tek
Sport Tek

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for screen printing and embroidery companies that have earned the prestigious Diamond Certified award. For Creative Images Promotional Products, the key to achieving and maintaining high levels of customer satisfaction is taking a meticulously detailed approach to every aspect of its work,...

Frequently Asked Questions

Q: How quickly can you complete my order?
A: "Our typical turnaround time is about two weeks, but if you need your order sooner than that, we can expedite our services to meet your deadline."
Q: If I’m ordering bulk clothing, should I base my decision on specific sizes or general quantity?
A: "There are two ways to order in bulk. The first is if you’re ordering for a specific target, like employees who need uniforms. In that case, it’s best to compile the clothing size of each employee and order accordingly. The second is if you’r...
Q: What type of garments do you use?
A: "We offer a wide variety of garments, so the type we use for your order really depends on how much you’re willing to spend. We have regular-quality shirts that sell very well, but we also have high-quality shirts if you’d prefer. We’ll show y...

Industry Info

Choose a screen printer that can meet your specific needs.
Selecting the right screen printer can be more complicated than it sounds—a good price is important, but so are first-rate results. Ultimately, your decision could mean the difference between possessing a large amount of high-quality clothing and...
Findings based on statistically reliable research from 221 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 221

Diamond Certified Qualification

Based on 221 customer surveys, we declare
Creative Images Promotional Products
has passed all rating steps and has earned
The Diamond Certified Award
No. 337
Continuously qualified since December 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

C.B. Verified Customer Name
"He's honest and straightforward."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Creative Images Promotional Products
410 South Main Street
Sebastopol, CA 95472
(707) 397-5948
(877) 312-3291
(707) 843-5367 fax
DCID7078433388
DCID8003858827

By Appointment Only

Serving all of Sonoma, Marin, Alameda, Santa Clara and Contra Costa counties including Santa Rosa, San Rafael, Oakland, San Jose and Concord.

Ron Balzer, Owner
25
Liability Insurance
Advertising Specialties Institute (ASI), Santa Rosa Referral Group
1986
Screen Printing, Design Consultation, Embroidery, Garment Selection, Tackle Twill, Promotional Products
American Apparel, Columbia, District Threads, Flex Fit, Hanes, Jerzees, Outerbanks, Port & Company, Sport Tek
200
All

Photo & Video Gallery

Survey Responses For

Creative Images Promotional Products

Creative Images Promotional Products: Average 9.4 out of 10 based on 221 unique customer surveys of customer satisfaction.
C.B. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say to give him a buzz. I think he'd do a good job for you."

"He's honest and straightforward."

C.B. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver on time."

"The quality of the product and the fact that they came an talked to our group"

David B. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great to deal with, and they produced an excellent product."

"They made sure that everything was perfect before they produced the product, and the quality we received was impeccable."

D.L.C.T. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that Ron will sit down with you and create any design that you want. He has a vast amount of software to help create any product that you want, and he has a lot of resources to help make your product exactly what you want."

"I would say Ron is very knowledgeable and hospitable. He was very relaxed when we were discussing what I wanted. I ordered shirts, hats, insignias, and business cards. Everything was exactly I wanted."

Josh T. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You're getting it from someone who is local."

"I've gone to him four times. Ron is really personable, easy to talk to, and he always has time for you."

K.L.H.C. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Ron is great. I had kind of a unique situation. We needed to order shirts right away. He was able to come to us at the last minute and get the exact color code of our logo. He got the job done within a few days."

"He just seems like a great guy. He went out of his way for us."

M.S. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He gives good service. He returns phone calls promptly, he brings us cute little samples, and we like that he's local. We've ordered quite a lot of stuff from him. He's great. "

"He's reliable. When he says something will be there, it's there, on time. Costs are good, he always shows us samples, so we can see what our items will look like, and he's a nice man."

M.I. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I like supporting local businesses, so I would recommend that a friend do the same."

"I like Ron, the owner. He's easy to deal with and accommodating."

Paula G. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality and service were excellent."

"I could trust him."

P.C.S. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been working with Ron for many, many years."

"Well, I guess the fact that he's local. I've stayed a loyal client, because of Ron's amazing work."

P.C.H. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I already tell friends about him. I tell them that he has a variety of products, he's good to work with, and his prices are reasonable."

"The fact that I can really trust Ron, he is somebody who is trustworthy. If he says he can do something, he can do it. He's reliable. He has been able to take care of every need that I've had. "

P.I. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He has access to every kind of product you would need, and the turnaround time is good."

"They're very accommodating and very pleasant to work with. "

R.C.S. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. "

"The owner had good customer service. He was friendly and helpful."

S.W.F. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very easy to work with, accommodating, and he's local."

"He's a community spirited man and a nice guy."

S.S. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked working with Ron, the personal touch. He knows his products, and he can advise you well."

"I love our shirts. My husband abuses his clothing, and everything we've gotten from Ron has held up. He knows his shirts, and he did all of our uniforms. He gave us really good advice. He knows the products he's working with, and he always responded well to my calls."

S.S.B. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to give Ron Balzer a call."

"He does exactly what I ask of him. He's responsive, reliable, and has a quick turnaround time."

T.T.G. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're easy to work with and very helpful."

"They have great customer service. They're responsive, competent, and friendly. Ron is amazing."

T.H.E. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a good value."

"They were very receptive to my needs and requirements. I needed something done very quickly, and they adjusted their whole schedule to accommodate my needs and meet my deadline."

W.V.P. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you're looking for promotional items, this is the place to go. They work with you."

"He's very dependable. I know it's going to be good quality."

D.C. Verified Creative Images Promotional Products Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Give them a try, because they are worth it."

"Personal service"