Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
November 2015
We declare that Crandall Roofing Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2297
(707) 387-4025

Stanley Klaus, President

Crandall Roofing Inc. installs, replaces, maintains, and repairs roofs for residential and commercial clients in Sonoma and Marin Counties. The company has experience with all types of roofing materials, including metal and premium asphalt, and it has the training and equipment to work on projects of every size, from single-story homes to high-rise buildings and shopping centers.

President Stanley Klaus credits much of Crandall Roofing’s success to its honest, customer-oriented business approach. “Our integrity is one of the main reasons that we have such a loyal clientele base,” he says. “When we tell a client we’re going to do something, we do it, and if anything goes wrong during the process, we’ll do whatever it takes to make it right.”

Crandall Roofing’s experienced technicians are trained to work on virtually every type of roofing project, which Mr. Klaus says allows the company to consistently ensure high-quality results. “Our estimating team has more than 150 years of combined roofing experience, so we’re able to consolidate our expertise and solve all types of roofing problems. We love the process of diagnosing a problem, coming up with a solution and making the building look better in the process.”

Company Philosophy

“Our goal is simple: provide our clients with high-quality, professional roofing services at reasonable prices. We have the experience and workforce to deal with almost any type of roof system, and we focus all our efforts on meeting the specific needs of our clients and their properties.”

Serving Sonoma and Marin Counties including Santa Rosa, Windsor, Sebastopol, Rohnert Park, Petaluma and Healdsburg.

Roofing Installation, Replacement, Maintenance & Repair

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing companies that have earned the prestigious Diamond Certified award. For Crandall Roofing Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: approach every job with the goal of performing at the top tier of its industry. “Our estimating...

Frequently Asked Questions

Q: How long does it take to get an estimate?
A: "Our bid turnaround time is usually about 72 hours. "
Q: How soon can you start my project?
A: "It depends on the time of year and how busy we are, but in most cases, we can schedule the job to begin three to four weeks after the initial estimate. "
Q: Will you remove my gutters when you replace my roof?
A: "No, we’ll work around your gutters, and when we’re done, we’ll make sure they’re completely clean and functional. "

Industry Info

If you’re planning to install a new roof on your home, consider the benefits of hiring a factory-certified roofing company.
Thanks to industry innovation, today’s roofing products are more durable than ever. However, according to Stanley Klaus, president of Crandall Roofing Inc. in Santa Rosa, regardless of a product’s expected longevity, it’s still...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Crandall Roofing Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2297
Continuously qualified since November 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

R. C. C. I. Verified Customer Name
"Their service, and they are super responsive."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Crandall Roofing Inc.
(707) 387-4025
DCID7075862500

Mon – Fri: 8am – 4pm

Serving Sonoma and Marin Counties including Santa Rosa, Windsor, Sebastopol, Rohnert Park, Petaluma and Healdsburg.

Stanley Klaus, President
150 (Combined)
25
452195
Liability Insurance, Workers' Compensation
1995
Roofing Installation, Replacement, Maintenance & Repair
Commercial, Residential
Sonoma Roofing

Photo & Video Gallery

Survey Responses For

Crandall Roofing Inc.

Crandall Roofing Inc.: Average 9.3 out of 10 based on 125 unique customer surveys of customer satisfaction.
R. C. C. I. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Super trustworthy, fantastic service, and unbelievably knowledgeable"

"Their service, and they are super responsive."

B. C. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them about their 50-year guarantee. They are certified and the guarantee makes an extreme difference, as the industry standard is 30 years."

"They have a 50-year guarantee and I like their ability to work around solar and their professionalism."

H. F. B. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are reputable and they do what they say they are going to do."

"They are just easy to work with."

Tara M. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do really good, quality work and they had a good turnaround time."

"They have a good amount of quality products and all the guys were super friendly and helpful."

Anthony S. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, very knowledgeable, efficient, and a high quality job"

"The gentleman who came out was very professional and I felt I was treated very respectfully. The job was performed as promised. He answered all of my questions."

Jaime J. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to go for it. They are a very professional crew and very diligent about cleaning after the job is done. I would recommend them."

"I liked their approach and they always were very helpful. They didn't try to take advantage of the situation."

Calvin M. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reasonable and I like their work."

"I liked their attention to detail."

Trey D. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came in, they saw the roof, told us what they could do, and they looked at the exterior and told us what changes we needed to do to make it work. There is no leaking and it is even raining right now."

"They did what they said they were going to do and they fixed the roof and they were on time and on budget. The salesman, Tom Carroll, was very helpful."

Barbara W. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do the job, they are on time, they do excellent work, their quality is superior, and if they make mistakes, they fix them."

"They are good guys."

Jeffrey A. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their bid was very close to the final cost and there were no surprises. They were very prompt and they were there when they said they would be."

"Their bid was very close to the final cost and there were no surprises. They were very prompt and they were there when they said they would be."

Jacqui M. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job and the representative I worked with was very good."

"They did what they said they were going to do."

Lynne W. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good and they cleaned up. It hasn't leaked, which is good because we have had a lot of rain."

"They were nice and polite. They gave a good price and they got to it when they could. I am happy."

Brian F. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They met the budget, they were on time, and they were on time. Their foreman was good."

Paul J. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job and I was very pleased. They are a very hardworking group of people."

"They gave me my house back."

Jeff D. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We are very pleased with the quality of the materials and the work."

"We were kept informed of everything at every stage."

Susan B. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was just impressed with how quick and how tidy they were. There was never a mess. They had someone cleaning up all the time, at least it appeared that way."

"They were good about answering my calls and sending someone out immediately when I had a leak."

Carol G. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good and they did a good job. The only thing that I don't like my roof. I am not happy with the color of it. Other than that, everything else worked out."

"They made it easy."

Andre G. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they're reliable, and they do a good job. They've been doing work for us for up to 20 years."

"They show up on the job when they promise."

Andrea C. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were fast and professional. They did a good job."

"How professional and speedy they were, they cleaned up and did a good job."

Araceli G. Verified Crandall Roofing Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they finished the job in one day."

"Their work, they did a good job overall. Everyone was really nice. The rep that came out and talked with us was nice, and he gave us all the information we needed."