DIAMOND CERTIFIED COMPANY REPORT
Craftsmen's Guild, Inc.
Craftsmen’s Guild, Inc. is a design/build contractor that provides complete remodeling and custom home building services for homeowners throughout the South Bay and Peninsula. The company’s experienced staff of designers and building professionals handle every aspect of clients’ projects, including structural and aesthetic design, planning, engineering and city permitting.
Owners Moe, Mike and Matt Amini have been designing, building and remodeling homes together for more than three decades. The Amini brothers say their ability to collaborate on construction projects has been an important part of Craftsmen’s Guild’s success. “Each of us is an expert in a specific field,” explains Mike Amini. “I have a degree in architecture, Matt has a structural engineering degree and Moe has a degree in business management. This allows us to work together and complete projects without the outside help of structural engineers, architects and designers.”
Craftsmen’s Guild uses a variety of cuttingedge technology to make the design process as simple and intuitive as possible, including a 3-D rendering program that allows clients to take “visual walkthroughs” of their projects before any work begins. “It’s very important for us to keep our design promises to our clients,” says Mr. Amini. “They take comfort in knowing we’ll do everything we can to turn their visions into reality.”
Company Philosophy
“Everything we do is designed to make sure our clients are happy, and we accomplish that by working closely with them and completing their projects to their exact specifications. Our goal and motto is integrity, honesty and quality toward each client’s complete satisfaction.”
Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.
Design Consultation
Estimates
3-D Rendering
Structural Design
Custom Home Building
Additions & Remodeling
Comparative Summary
Design/build contractors are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Craftsmen’s Guild, Inc. sets itself apart by taking a collaborative approach to every project that combines the family-oriented business practices and...
Frequently Asked Questions
Q: How expensive are your services?
A: "We’re very competitive when it comes to price, but we’re also not the cheapest company out there. We’re well-known for high-quality building—each of our homes is constructed with the best materials and a keen attention to detail. Those thing...
Q: How can I be confident in the quality of your work?
A: "We can provide you with several references, including the addresses of recently finished jobs. Once people see the beautiful work we’ve done, they’re very excited to see what we can do for their projects."
Q: Do you provide interior design assistance?
A: "Absolutely. One of our biggest assets is our interior designer, Kari. She guides our customers through the entire process, from choosing materials to making sure everything matches and flows together. She even drives them to different vendor...
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Industry Info
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Use scrutiny when choosing a design/build contractor.
A true design/build company puts the collaborative entities of architectural design and construction under a single roof as a unified team. There are numerous benefits to this kind of solidarity: It saves time and money by allowing you to pay one...
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Findings based on statistically reliable research from 23 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 23
Diamond Certified Qualification
Based on 23 customer surveys, we declare
Craftsmen's Guild, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1793
Continuously qualified since December 2011.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Mr. & Mrs. Colicky Verified Customer Name
"That it is a big family organization with all of the civil engineers and architects, so there is no fighting. It was a very positive experience."
Research conducted by American Ratings Corporation. Ratings Methodology
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Survey Responses For
Craftsmen's Guild, Inc.
Craftsmen's Guild, Inc.: based on 23 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Mr. & Mrs. Colicky Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were fantastic."
"That it is a big family organization with all of the civil engineers and architects, so there is no fighting. It was a very positive experience."Mr. & Mrs. Steger Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They will go 100% to make the job right. They will correct any problems until the customer is satisfied."
"The way their design and construction were very well integrated together in the company. The architect works closely with the contractor who is on site."Mina H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very competent and responsive. They work with the homeowner all the way through the process to ensure a successful completion of the job."
"Responsiveness and competency in their work"Carol B. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very customer-oriented, and they are the interface between the client and subcontractors. The client never has to settle a dispute. Craftsmen's Guild resolves and handles any issues."
"They came in on budget and on time to do the job. It was a hassle-free remodeling job."Sandra B. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"When they left after completing the job, we missed them. We liked having them around. The work was good and they were very responsible."
"They had very creative ideas and they designed something unique for us."Emily H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Don't hesitate to use them, because they are really good. They have good design ideas."
"They were kind of like a family. I had them here for quite a long time."Sherly H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They work with you very well. "
"They cooperate with the homeowner."Marianne Y. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do quality work. "
"The workmanship, and the fact that they completed what they said they were going to complete."Mary H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable and they have high standards for their performance. They really value their reputation."
"The fact that they listened to my ideas"Hemlata K. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very efficient and professional."
"That they are professional"Carolyn M. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their attention to detail and getting the job done"
"They were really fun people to work with. There are three brothers. One is more the visionary/architect who does the designs. The other one is an engineer. The third one is a little more behind the scenes, who works in the office. We did two remodeling projects with them. They were very pleasant to work with. We had some interesting and challenging issues with our remodeling, but they were very creative with them. The interior designer who was assigned to us was also phenomenal. "Farahnaz M. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very honest, neat and clean, both during the job and after they finished working. They are always on time."
"The personality of the workers, they were very nice. "Mir G. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very reliable. They were dedicated to what they were doing. It's very easy to work with them, and they delivered an excellent job."
"Being on time in getting the job done"Anna C. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a major remodeling on time and we are happy with it."
"They were able to get the project done within a specific window of time."Mitra A. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very nice people. They were personable, very sweet, and good to their customers."
"Both their service and products were very good. They are very caring."Claudin C. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were good and reliable. "
"They were here on time and they completed the project on time. There was a delay, but it was our fault."Mary P. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They won't find a better architect. I would absolutely get my design from them. I don't know any architect who does remodeling better than Mike."
"They hire reliable subcontractors."Kathy H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would check the quality of the subcontractors. "
"The design service, they came out with a good solution to our problem."Betty H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were getting here on time every day. They were on schedule as far as completing the project. They cleaned up after the daily work. They were considerate of our comfort."
"The staff was very polite. They were very personable. "Marlys Y. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional and they cleaned up well."
"They were very helpful with design ideas. Their ideas were better than ours."Colleen H. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They came to work on time and they were on schedule, as far as completing the job. They were within our budget. They stood behind the services."
"They were pleasant to work with."Neela S. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They cater to your needs and listen to what you have to say."
"Their ability to make changes along the way"Marjetta D. Verified Craftsmen's Guild, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do very good work and they are very flexible."
"They were really flexible when we wanted to make changes during the work."
