Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
September 2012
We declare that Construction Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1907
(408) 758-5681

Construction Services designs and builds custom homes and additions, remodels kitchens and bathrooms, and performs general construction work for residential clients in Santa Clara and San Mateo Counties. In addition to its wide ranging construction capabilities, the company provides comprehensive construction planning and design, including structural engineering, Title 24 energy calculations, and guaranteed permit acquisition.

Owner Cassady Monsen credits his service-oriented business approach for much of Construction Services’ success, and he says his subcontractors and architectural design collaborators share the same philosophy. “I really want to develop a ‘team relationship’ with each client that lasts a lifetime, and by providing outstanding workmanship and always standing behind my work, I’m able to accomplish that.”

Construction Services is known for its comprehensive design services, which include everything from providing concept and complete construction drawings to handling full-scale interior design projects. “I like the challenge of taking a client’s ideas and developing them all the way through completion,” says Mr. Monsen. “It’s a very rewarding feeling, and the relationship that develops from that process is equally rewarding.” 

Company Philosophy

“I really care about my clients and do whatever it takes to accomplish their construction goals. Being honest and reliable is very important to me, so I always honor my schedules and keep my promises. Ultimately, my goal is to serve the well-being of each customer—if I do that, everything else will fall into place.”

Serving Santa Clara and San Mateo Counties

Custom Home Building
Additions and Remodels
Kitchens and Bathrooms
Construction Plans & Blueprints
Guaranteed Permit Acquisition

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Construction Services, the key to achieving and maintaining high levels of customer satisfaction is simple: provide honest, reliable services that allow it to develop long-term relationships with its...

Frequently Asked Questions

Q: How much is my construction project going to cost?
A: "I can’t quote a guaranteed price until I have the plans, engineering and specifications together, but I can give you a general number for budgetary purposes at the outset of the project. If you want a more accurate idea of the cost ear...
Q: How long will it take to complete my project?
A: "My subcontractors and I give guaranteed schedules and timelines for completion after the plans are finalized and we bid the job. "
Q: How soon can you start?
A: "We can start working as soon as we have the building permits. One of the benefits of working with a large crew of subcontractors is we can usually start the job immediately. "
Findings based on statistically reliable research from 48 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 48

Diamond Certified Qualification

Based on 48 customer surveys, we declare
Construction Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 1907
Continuously qualified since September 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jotham M. Verified Customer Name
"I really like their attention to detail. They give good quality work. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Construction Services
(408) 758-5681
DCID6508791828

Mon – Sun: 8am – 7pm

Serving Santa Clara and San Mateo Counties

Cassady Monsen, Owner
40
366632
Liability Insurance
Better Business Bureau
1973
Custom Home Building, Additions and Remodels, Kitchens and Bathrooms, Construction Plans and Blueprints, Guaranteed Permit Acquisition
15
Residential
1-Year Warranty on Workmanship and Materials, Manufacturers' Warranties

Photo & Video Gallery

Survey Responses For

Construction Services

Construction Services: Average 9 out of 10 based on 48 unique customer surveys of customer satisfaction.
Jotham M. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've given their name as references for other people. They do great work, and they adhere strongly to the contract."

"I really like their attention to detail. They give good quality work. "

Gerry U. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them highly and have used them multiple times."

"They have good communication and keep you informed on the status of the work."

Jeff A. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy and that is why we continue to use them."

"The quality of their work, their willingness to do extra things that crop up, and that they point out how things can be done more efficiently."

John E. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them highly."

"They don't waste time getting things done. I use them often for fixing up rental properties, and I like that they get the job done quickly and right away. Their prices are also reasonable and more competitive than anyone else in the area. Even insurance companies that I use are surprised by their low rates."

Jon M. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Construction services is a good, quality contractor. They have nice people working there and they do a good job."

"They are nice people to work with."

Jeff A. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them."

"Their attention to detail and concern for the consumer"

Ann L. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had a good experience."

"They were always here. There was very little down time, only when they were waiting for a part or an inspector. Bob was very good about trying to anticipate. He didn't wait until the work was done to schedule the inspection."

Corrie R. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are wonderful."

"Everything, they are honest, reliable, skillful, their pricing is very competitive, and they are respectful. They are wonderful. I love them. They go above and beyond."

Jeff A. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"High quality and trustworthy"

"It was good quality work done in a timely fashion."

John A. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to work with, on time, and on budget."

"That they are on time"

Karthik K. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them to other friends."

"I think they are overall very responsive, friendly, and they stick to the schedule and plans."

Kathleen T. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did great work and they were fast."

"I liked that it was very easy."

Lea H. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought Bob was awesome. He was on time, on budget, and thorough. I liked how his workers, especially the carpenters were thoughtful about my house. For instance, we were having two ovens installed, so they waited until we got home to check with us on the placement and height."

"I love Bob. I love his work. I would never even bid out another job. I work in technology and I am accountable to deadlines. I depend on a person who always meets their deadlines. He was always on time and never failed to meet what he said he was going to do. When there was going to be a problem due to having to wait for an inspector, he was very proactive with letting us know. There was never a day that there wasn't someone here working. In fact, he had people working on Saturday. On Friday, he would fax the city and get approval to work on Saturday and then post the permit. He was super meticulous. He worked super hard to meet all the deadlines. In fact, one time he had 14 people working here. It was a great experience. They helped us work through their mistakes. He really wanted to help mediate when we didn't like how things were. He does his best to stand behind his subs. This was a dream job. This was a dream project. We had a smaller job done by someone else, and it was just night and day."

Maki H. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are awesome."

"Everybody was really nice and professional. They showed up on time and kept their word. They are very good to work with."

Mary M. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, reliable, and they do what they say they will do when they say they will do it."

"They got the job done quickly and got me back in my house."

Melanie C. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time. They live up to their word. They are right in the middle with their prices, but their workmanship and devotion to their customers is top-notch."

"They are really willing to work with us and listened when we had input. We've used them for two jobs and would not even hesitate to hire them again."

Ram S. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable and on time."

"They were on schedule."

Simon M. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very reliable"

"They tried hard to deliver on time and on budget."

Susan L. Verified Construction Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We recommend Bob to any and all of our friends that need remodeling. Just in the last two years, six of our family and friends have used him."

"What I love about Bob is that he is incredibly honest, a man of great character. It is amazing that his work is done for less than others. He is on time, and the quality is great. Michele, our designer listed these three things, and it's all true. Once you're a client, you're always a client. He treats people like family. He's timely, reasonably priced, and had very high moral standards. When he tells me a particular wall needs to be taken down, I know I can trust that he's not taking me to the cleaners. That quality in a contractor is priceless."

Jeff A. Verified Construction Services Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Trustworthy, thorough, and good customer orientation"

"I have used them many times."