Confidence Landscaping, Inc.

Confidence Landscaping, Inc.: Average 8.7 out of 10 based on 62 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Gabriel Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quality work, reliable, and great results"

"They were just great to work with, and the owner was super responsive and had great ideas. I really loved the results. The follow-through was great."

Daryl T. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I guess they did a good job. They made a small mistake, but they corrected it without any commotion."

"They were able to come and look at what I wanted, and they offered suggestions. We came up with a plan that worked for me."

Patty B. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Not to go by the original price that they bid you"

"I liked their quality of work, and the people they brought out were very knowledgeable. It is beautiful."

Kristen W. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were creative and fast."

"I really liked the ideas that Jeff had in the design work."

Delories P. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were responsive."

"Their honesty"

Ed B. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Go for it."

"I would give them a "12". They are just on top of everything."

Elizabeth M. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a good job, and I would use them again."

"They show up on time and two years later, the landscaping looks good."

Grace C. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a very thorough job."

"Their ability to fix things and get things right, I have used them for about 30 years."

Leah H. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very easy to work with, and they accommodated my budget."

"They were easy to work with, and I was happy with all facets of the project."

Prioste-Figueiredo . Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great design, creative, helpful, and responsive"

"I liked the design."

Roy G. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are responsive, thoughtful, and smart."

"They did what was promised on time and on budget."

Henrietta M. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were prompt, efficient, professional, and they listened to everything I wanted. I loved the fact that they cleaned up every night."

"I am really happy with the work. They did everything they said they were going to do."

David L. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Follow up, prompt replies, and their knowledge of how to take care of my situation"

Greg M. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody was very professional. All of the guys were really nice. It was a really nice experience. If I had a problem, they would come back and fix it. It was great."

Ned B. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their design, their employees, and the work they have done for us over the years"

Patty G. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, they knew what they were doing, and they paid attention to what I wanted."

Paul G. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention and their listening skills"

Susan L. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have known them for twenty-five years. I worked with the owner, Jeff, during the drought. He has come over at different times to do different projects for me over the past three years."

Woody J. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were on time, quiet, neat, and clean. They answered my questions. If I needed something extra, they didn't charge me hundreds of dollars extra. They just went ahead and did it. They went out of their way to help me. They did a professional job. Their employees were marvelous. I knew they were expensive, but they were very thorough and did things above and beyond the call of duty. I think you pay for what you get. They were just great. They were professional on every level."

Anita H. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they listened. When I was having problems, or if something was not what I wanted, they paid attention and tried to accommodate my requests. I was very pleased."

David S. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It ended up being a time and materials job. I'm always leery, because there is so much room for abuse. The owner came out and gave me his best guess. When the job was finished, it was well under the estimate. It also turned out that they did a little extra. I felt that they were honest and fair."

Dominic C. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the design that he laid out for our home. It made our modest home look lovely. He used the topography of the land in ways I never would have thought of. It has been fifteen years since we started with them. Anytime we had a problem, we have been able to call them and they have always serviced us. They have good customer service. We are very happy with them."

Greg M. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just know what they are doing. They are very thorough and friendly. They come back when I need them. I missed them when they were gone. They are great."

Jordan S. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their thoroughness, their attention to detail, their wanting to please me, and their trying to deliver everything on time. Their quality was excellent. Also, I liked their follow-up. If I had a problem, they would respond immediately, which I found extraordinary."

Roy G. Verified Confidence Landscaping, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. They did it on time and on budget, as they said they would. It is also far more beautiful than we thought it would be, in terms of its artistic value and the choice of plants that were used. "

Mr. B. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are thorough."

"Probably responsiveness"

Jenny H. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do very nice work. They maintain and support the work very nicely."

"The work is very professionally done."

Dominic C. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I think that they designed a yard for me that enhances the total appeal of the house. The design is beautiful."

"When I have any problems, they always come out and help me. I am very happy with them."

Ferdig C. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work, and they stand by it."

"I think it's the quality and the reliability"

Mary K. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very customer oriented."

"I like the workers. They are very nice."

Ms. M. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I've recommended them to my friends. Their crew is excellent. They are really good."

"Their crew is great."

Mike A. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would say that they are very good and reliable."

"When he came to do the estimate, he came on time. That rarely happens now. He also followed through with all the changes."

Candace D. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are one of the most professional groups I have ever worked with in this type of industry."

Dick P. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have used them for about fifteen to twenty years. They do what they say they are going to do, and their guys are good to work with. The maintenance crew takes care of things right away. When they have done installation, they have been very good. They clean up after themselves. They are sensitive to the needs of the homeowner."

Ward C. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I really liked dealing with Jeff. He was very knowledgeable and straightforward. He did a pretty good job."

Anne G. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the design and the fact that I didn't have to be there to monitor them"

David R. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their ability to work as a team on both design and implementation. I liked their ability to add to the architectural design with backgrounds. They were on top of the design with installation techniques and water-saving technologies. I liked that they were up to date with the latest technologies and techniques. They were all very polite and respectful. It was easy to work with them."

Denise R. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast. They started a project and finished everything within two weeks, including the landscape."

John F. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listened to what I wanted."

Steve H. Verified Confidence Landscaping, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their attentiveness when they are asked questions. If you have a question, they will get you an answer. If it is a serious question, they look for the answer and they will come back to you with the solution. They do great work."

Mr. P. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did good work."

"They were efficient and completed their work on time."

Wendy M. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They guarantee their work."

"The quality of work"

Susan M. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I was really pleased with the installation and his design capabilities. He was very collaborative and very fair."

"He listened."

Mr. C. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are timely and organized."

D.N. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are reputable. I feel like I can trust them to go inside my house without being around."

Eric E. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their design, I liked the aesthetics and the materials that they chose."

Larry P. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very reliable and professional. They come in uniforms. We have used them for many years and would say they are good. We are happy with them. Sometimes, we wish they would do a little bit more."

Rick W. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. Whenever I had questions or issues, they were easy to get a hold of and got back to me really quickly. They resolved issues in a timely manner."

Bruno S. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They followed the plan and seemed professional. I got what I wanted. "

Candace D. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism, their attention to detail and their obvious pride in the work they do. Also, I liked that they showed up when they said they would."

Chris L. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. Their work was very good. They had a professional crew."

Duong N. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the design. It ended up working out well. I liked what they came up with. Overall, they were pretty professional. Everything was perfect."

Jim D. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their thoroughness and they are easy to work with."

Walter H. Verified Confidence Landscaping, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude and their approach. I also liked the way they handled the jobs. The guys are always here, right on time in the mornings and they bring their little out-house with them. When it is time to close up the job, they clean up everything just as clean as a whistle. They haul their restroom with them too. They have always been right there to help me. Their girls in the office have helped me out a lot."

Mr. B. Verified Confidence Landscaping, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They did their work on time. Overall, they did a good job."

Kelly G. Verified Confidence Landscaping, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They started the project and finished it in a timely manner."

Pat M. Verified Confidence Landscaping, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The people who came out really knew what they were doing."

Kathryne B. Verified Confidence Landscaping, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I liked their workmen. They were very dedicated."

Ella Verified Confidence Landscaping, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"I wouldn't use them. I would find someone else."

"I think that they are prompt, and their fees for maintenance are reasonable. I have been using them for years."

Gavin H. Verified Confidence Landscaping, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:

"Have what you want to do in your mind and make sure they understand what you are talking about."

"We understood each other. They have a good team."

James B. Verified Confidence Landscaping, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Probably the two people that came out, but generally, I liked their attitude and way of dealing with people."

Emily S. Verified Confidence Landscaping, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:

"Shop around."

"He did not kill my tree, and the tree is still alive."

Confidence Landscaping, Inc.

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