Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
September 2009
We declare that Confidence Landscaping, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1560
(408) 559-1800
(650) 948-5489
971 East Hamilton Avenue
Campbell , CA 95008

Confidence Landscaping, Inc. is a full-service landscaping company that serves residential clients in Santa Clara and San Mateo Counties. The company offers comprehensive project management by maintaining a staff of landscape architects and designers, certified irrigation designers, and certified landscape installation and maintenance technicians. It uses powerful CAD software to create landscape designs that combine clients’ visions with their properties’ natural attributes.

Established in 1977 as a two-man company, Confidence Landscaping now employs more than 25 staff members. Owner Jeffrey Sheehan says his company’s primary goal is to provide its clients with the finest materials and installations that exceed industry standards.

Confidence Landscaping is also known for advocating water conservation and creating sustainable gardens. The California Landscape Contractors Association has honored the company with its Xeriscape Award (for water conservation) on 16 occasions and the Sustainable Landscape Special Award twice in the last 4 years. “Those awards are evidence of our commitment to our clients,” says Mr. Sheehan.

Company Philosophy

“Our primary job is to make our customers happy. We design, build and maintain landscapes for their benefit, so we measure our success by their satisfaction. We’re active listeners, and that allows us to take a creative approach to solving landscape issues. We work hand-in-hand with our customers to achieve their goals while maintaining their budgets.”

Serving all of San Mateo and Santa Clara counties including Redwood City, South San Francisco, Daly City, San Jose, Sunnyvale and Mountain View.

Landscaping Design
Installation & Maintenance Management

Comparative Summary

Confidence Landscaping, Inc. is a full-service landscaping company that utilizes the talents of both in-house and at-large landscape architects and designers, which allows it to offer comprehensive project management services to its clients. “We take great pride in developing a unique approach to every project,” says owner Jeffrey Sheehan. “We use the best CAD (computer assisted design) software...

Frequently Asked Questions

Q: What’s the process once I call your company?
A: "After the initial call, we’ll send you a letter that includes a meeting confirmation, literature about our company and a design checklist. Then we’ll set up an onsite meeting to ask questions and take photos and rough measurements. We then p...
Q: How long will my project take to complete?
A: "When we present our initial budgetary proposal, we break it down extensively on a phase-by-phase basis and attach a timeline. We’ll give you an accurate time assessment based on experience and what the project entails. Some projects can be c...
Q: Are you more expensive than other landscaping firms?
A: "The quality and craftsmanship we build into our work can cost more than hiring a routine gardener or a company with less experience. We provide honest, solid value, and we never cut corners. Industry competition is fierce, so we aim for the...

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Industry Info

Before undertaking a landscaping project, it’s important to understand the basics of California water conservation.
Make sure the contracting firm you hire has the credentials and experience to achieve maximum conservation goals and install the most technically advanced irrigation systems available.To conserve water and keep your landscape healthy at the same...
Findings based on statistically reliable research from 37 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 37

Diamond Certified Qualification

Based on 37 customer surveys, we declare
Confidence Landscaping, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1560
Continuously qualified since September 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

David L. Verified Customer Name
"Follow up, prompt replies, and their knowledge of how to take care of my situation."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Confidence Landscaping, Inc.
971 East Hamilton Avenue
Campbell , CA 95008
(408) 559-1800
(650) 948-5489
(408) 559-0503 fax

Tues - Fri: 7am - 5:30pm

Serving all of San Mateo and Santa Clara counties including Redwood City, South San Francisco, Daly City, San Jose, Sunnyvale and Mountain View.

Jeffrey Sheehan
30
25
Irrigation Designer, Landscape Architect, Landscape Contractor, Landscape Technician, Water Auditor
CSLB: 482301, CSLA: 4103
Liability Insurance, Worker's Compensation
Calfornia Landscape Contractors Association, California Green Industry Council, Landscape Advisory Committee (Santa Clara Valley Water District), Professional Landscape Network (PLANET)
Cielo Sichi, General Manager
16 Xeriscape Awards, Two Sustainable Landscape Special Awards from the California Landscape Contractors Association
1977
Landscaping and Water Conservation
70
Residential
1-Year Warranty on Workmanship and Materials

Photo & Video Gallery

Survey Responses For

Confidence Landscaping, Inc.

Confidence Landscaping, Inc.: Average 8.7 out of 10 based on 37 unique customer surveys of these open ended questions.
David L. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Follow up, prompt replies, and their knowledge of how to take care of my situation."

Greg M. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody was very professional. All of the guys were really nice. It was a really nice experience. If I had a problem, they would come back and fix it. It was great."

Ned B. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their design, their employees, and the work they have done for us over the years."

Patty G. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, they knew what they were doing, and they paid attention to what I wanted."

Paul G. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention and their listening skills."

Susan L. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have known them for twenty-five years. I worked with the owner, Jeff, during the drought. He has come over at different times to do different projects for me over the past three years."

Woody J. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were on time, quiet, neat, and clean. They answered my questions. If I needed something extra, they didn't charge me hundreds of dollars extra. They just went ahead and did it. They went out of their way to help me. They did a professional job. Their employees were marvelous. I knew they were expensive, but they were very thorough and did things above and beyond the call of duty. I think you pay for what you get. They were just great. They were professional on every level."

Anita H. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they listened. When I was having problems, or if something was not what I wanted, they paid attention and tried to accommodate my requests. I was very pleased."

David S. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It ended up being a time and materials job. I'm always leery, because there is so much room for abuse. The owner came out and gave me his best guess. When the job was finished, it was well under the estimate. It also turned out that they did a little extra. I felt that they were honest and fair."

Dominic C. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the design that he laid out for our home. It made our modest home look lovely. He used the topography of the land in ways I never would have thought of. It has been fifteen years since we started with them. Anytime we had a problem, we have been able to call them and they have always serviced us. They have good customer service. We are very happy with them."

Greg M. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just know what they are doing. They are very thorough and friendly. They come back when I need them. I missed them when they were gone. They are great."

Jordan S. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their thoroughness, their attention to detail, their wanting to please me, and their trying to deliver everything on time. Their quality was excellent. Also, I liked their follow-up. If I had a problem, they would respond immediately, which I found extraordinary."

Roy G. Verified Confidence Landscaping, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. They did it on time and on budget, as they said they would. It is also far more beautiful than we thought it would be, in terms of its artistic value and the choice of plants that were used."

Candace D. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are one of the most professional groups I have ever worked with in this type of industry."

Dick P. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have used them for about fifteen to twenty years. They do what they say they are going to do, and their guys are good to work with. The maintenance crew takes care of things right away. When they have done installation, they have been very good. They clean up after themselves. They are sensitive to the needs of the homeowner."

Ward C. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really liked dealing with Jeff. He was very knowledgeable and straightforward. He did a pretty good job."

Anne G. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the design and the fact that I didn't have to be there to monitor them."

David R. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their ability to work as a team on both design and implementation. I liked their ability to add to the architectural design with backgrounds. They were on top of the design with installation techniques and water-saving technologies. I liked that they were up to date with the latest technologies and techniques. They were all very polite and respectful. It was easy to work with them."

Denise R. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were fast. They started a project and finished everything within two weeks, including the landscape."

John F. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listened to what I wanted."

Steve H. Verified Confidence Landscaping, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their attentiveness when they are asked questions. If you have a question, they will get you an answer. If it is a serious question, they look for the answer and they will come back to you with the solution. They do great work."

Mr. C. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are timely and organized."

D.N. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are reputable. I feel like I can trust them to go inside my house without being around."

Eric E. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their design, I liked the aesthetics and the materials that they chose."

Larry P. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very reliable and professional. They come in uniforms. We have used them for many years and would say they are good. We are happy with them. Sometimes, we wish they would do a little bit more."

Rick W. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. Whenever I had questions or issues, they were easy to get a hold of and got back to me really quickly. They resolved issues in a timely manner."

Bruno S. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They followed the plan and seemed professional. I got what I wanted."

Candace D. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism, their attention to detail and their obvious pride in the work they do. Also, I liked that they showed up when they said they would."

Chris L. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do. Their work was very good. They had a professional crew."

Duong N. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the design. It ended up working out well. I liked what they came up with. Overall, they were pretty professional. Everything was perfect."

Jim D. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like their thoroughness and they are easy to work with."

Walter H. Verified Confidence Landscaping, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their attitude and their approach. I also liked the way they handled the jobs. The guys are always here, right on time in the mornings and they bring their little out-house with them. When it is time to close up the job, they clean up everything just as clean as a whistle. They haul their restroom with them too. They have always been right there to help me. Their girls in the office have helped me out a lot."

Mr. B. Verified Confidence Landscaping, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did their work on time. Overall, they did a good job."

Kelly G. Verified Confidence Landscaping, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They started the project and finished it in a timely manner."

Pat M. Verified Confidence Landscaping, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"The people who came out really knew what they were doing."

Kathryne B. Verified Confidence Landscaping, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I liked their workmen. They were very dedicated."

James B. Verified Confidence Landscaping, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Probably the two people that came out, but generally, I liked their attitude and way of dealing with people."