Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
April 2014
We declare that CM Property Management Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2158
(408) 763-3540
2034 Woodard Road
San Jose, CA 95124
Sam LaPlaca, Property Manager; Andrea Vernerova, Property Manager; and Mark Katz, Broker and Property Manager

CM Property Management Inc. specializes in residential property management throughout Santa Clara County. The company manages single-family homes, townhomes, duplexes, condominiums and multi-unit buildings.

CM Property Management’s extensive marketing and established connections with both real estate and relocation professionals enable it to minimize vacancies and secure higher rents. “We help our customers succeed by leveraging our experience and customizing solutions to meet their unique needs,” says Property Manager Sam LaPlaca.

“Through our knowledge of the local market, legal requirements and effective tenant screening, we eliminate the headaches of managing investment properties for owners,” states Property Manager Andrea Vernerova. “With more than 50 years of combined experience, we are able to maximize our clients’ investment potential while minimizing the risks,” says Property Manager Mark Katz. “Our team understands that service makes the difference.” 

Company Philosophy

“Our goal is to meet and exceed every client’s expectation, and we accomplish that by providing personalized, professional services that extend beyond the ordinary care of the industry. We manage every property with integrity, and we treat every client with dignity and respect.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos

Residential
Multi-Unit and Commercial
Property Management

AppFolio

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for property management companies that have earned the prestigious Diamond Certified award. For CM Property Management Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its industry experience and cutting-edge technology to come up with...

Frequently Asked Questions

Q: How long will it take to rent out my property?
A: "It depends on a lot of factors, but we have the resources to maximize the exposure of your property and the ability to show it at times that are convenient to prospective tenants. Sometimes we’re surprised at how quickly we find qualit...
Q: Can you give me market information about my property?
A: "Yes. We cover almost every area of Santa Clara County, so if you want information about a house, duplex, or larger property in Mountain View, San Jose, Los Gatos, Palo Alto or the surrounding areas, we can give a quick synopsis of what the l...
Q: Will you give me regular financial reports for my properties?
A: "Absolutely. We can supply more than 100 different monthly reports via email or regular mail, and we can customize those reports to show you whatever you want. "

Industry Info

If you own a property and are considering renting it out, consider the benefits of working with a property manager.
Whether you own a single-family rental property, a block of apartment buildings, a vacation rental house or a commercial establishment, you should be aware of the benefits of working with a property management company. Essentially, the role of a...
Findings based on statistically reliable research from 66 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 66

Diamond Certified Qualification

Based on 66 customer surveys, we declare
CM Property Management Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2158
Continuously qualified since April 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kevin P. Verified Customer Name
"I like that they are full-service and keep in contact with me. They take care of things properly."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

CM Property Management Inc.
2034 Woodard Road
San Jose, CA 95124
(408) 763-3540
DCID4083772676

Mon – Fri: 8:30am – 5pm
Weekends by Appointment

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos

Mark Katz, Broker, Property Manager; Sam LaPlaca, Property Manager; Andrea Vernerova, Property Manager
51 (Combined)
3
01889318, 01470436, 01304205, 00977099
Liability Insurance
Better Business Bureau, California Apartment Association Tri-County Division, California Association of Realtors, National Association of Realtors, National Association of Residential Property Managers (NARPM), Silicon Valley Association of Realtors
2010
Residential, Multi-Unit and Commercial, Property Management
AppFolio
300
Commercial, Municipal, Residential

Survey Responses For

CM Property Management Inc.

CM Property Management Inc.: Average 9.2 out of 10 based on 66 unique customer surveys of customer satisfaction.
Kevin P. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Mark and Sam do an excellent job managing the properties. I have them taking care of several properties. I enjoy the monthly reports that they email me. I like that they have subcontractors come to the properties to maintain them and do the upkeep."

"I like that they are full-service and keep in contact with me. They take care of things properly."

Sharon I. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very supportive and knowledgeable. They are very quick to act."

"They're a comprehensive company. They do a lot of things. They're experts at what they do."

John M. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good. They have done a good job managing the rental that I have. They've been good about informing the renter when the building will be doing things like fire alarm testing. They have good communication, especially with making the renter aware of things."

"I originally interviewed two different property managers, and I chose to use CM Property Management, because they had another rental in the same complex."

Alex L. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and good at what they do."

"They really help the customers a lot."

Marion H. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tenacious, dedicated, and great carry through"

"Andrea is tenacious, dedicated, and she has great carry through."

Aileen N. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Easy to work with and very friendly"

"They are very professional, approachable and easygoing. I am very happy with them."

Alan Y. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great attention to all the details"

"They care and they take care of their clients."

Carole H. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely thorough, they follow up, and I have been pleased with their services."

"I liked that I don't have to deal with all of the stress producing thing caused by having tenants in your house, as they deal with the matters that come up. They also listen to you and they have ideas and they share them. I have been very pleased."

Dorothy L. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They offer quality service and they have good turnaround."

"The manager was friendly. She listened, responded quickly, and got things done. They were on top of the market and they did a good search. I was quite impressed by them."

Edgar M. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I give them the keys to my house and I don't have to worry about anything. They do it all, over and above."

"They are the number one property management company I have dealt with and they are life savers. They have been amazing. I don't have to worry about anything. They take care of everything."

Ilia O. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsible, they pay attention to details, and they are reliable."

"They are very responsible, they pay attention to details, and they are reliable."

Linda F. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They try very hard to meet your needs."

"They are quick to respond to my communications."

Paul L. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have been very responsive and very hands-on."

"I deal with Andrea. I can call her and leave a message and she will take care of everything."

Roy M. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I appreciate the attention to detail and the personal attention."

"The fact that they do what they say they are going to do"

Veronica C. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very responsive and efficient. They have excellent customer service."

"Responsiveness"

A. K. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Best property manager I've ever had"

"They are responsive, they communicate, and they get the job done. Mark is great."

A. S. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They respond pretty quickly when I have a problem."

B. D. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take the load off of you. They do all of the work for you. "

"Their honesty "

B. M. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"First of all, quality, then the service, CM Management is available all of the time. They do a great job not just supporting the homeowners but also supporting the renters who are using the property. Overall, they are good."

"I like Mark Katz the best. I would deal with him in preference to anyone else. He is the real reason we work with CM Property Management."

E. H. Verified CM Property Management Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very conscientious, they get the job done, whatever it takes. I'm very impressed with them."

"The management team seems to be down to earth and very personable. They are easy to get along with. When you ask them to do something, they do it right away. They don't procrastinate. They do an excellent job. They get things out on time every month. I get my check every month, just like clockwork. They have excellent repair people who do a good job. Once they do it, they don't have to come back and redo it two months later. I've been with them quite a long time. I've had a lot of property managers, and they are by far the best."