Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
July 2007
We declare that CM IT Solutions HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1115
(707) 782-9031
Jim Hood, Owner

Jim Hood's Information Technology career spans over two decades. He is a Computer and Network Systems Engineer (BSEE, MSEE). His company is Microsoft Small Business Specialist and MCP certified. He and the CM IT Solutions team serve the technological needs of small and midsized businesses throughout Sonoma and Marin Counties.

CM IT Solutions' goal is to take the hassle out of computers and technology - to keep you focused on running your business, not worrying about repair costs, downtime that impacts your productivity or that computer tech person you can never reach. The CM IT Marathon program entitles you to unlimited IT support for one flat fee per month. CM IT Solutions will set you up with equipment and software that meets your needs and then monitor and remediate your systems remotely, 24/7, so that you can take care of your business. The CM IT Guardian Program provides backup and disaster recovery solutions to protect your business. Under their roof is everything you need to make your business more organized, productive and profitable. Give them a call and find out what they can do for you.

Company Philosophy

"We're here to take the stress of managing technology off of the business owner. You've got plenty to do without worrying about things like software upgrades, data transfer rates and email viruses. Let us take on the task of setting up and maintaining your equipment, systems and software - we'll even train you on how to use them. We'll be out of your way when you don't need us, but right there when you do."

Serving Sonoma County and Marin County

Hardware & Software
Networking & Security
Management Services
Sales, Installation & Support
Telephone Systems
24/7 System Monitoring
Backup & Disaster Recovery

Findings based on statistically reliable research from 33 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 33

Diamond Certified Qualification

Based on 33 customer surveys, we declare
CM IT Solutions
has passed all rating steps and has earned
The Diamond Certified Award
No. 1115
Continuously qualified since July 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They are very accessible and they have a quick response time."

–A.B.S.

"Their response time and their professional ability in the office, Jim is really easygoing. He and Stan are good people."

–R.S.A.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

CM IT Solutions
http://www.cmitsolutions.com/sonomamarin
(707) 782-9031
(707) 765-0987 fax

Mon - Fri: 8:30am - 5:30pm
Evenings and Weekends: By Appointment

Serving Sonoma County and Marin County
6
83631
Liability Insurance, Worker's Compensation
Jim Hood, Owner