Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
January 2008
We declare that Cloverdale Eagle Tech Collision & Towing Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1217
(707) 894-3977
208 North Cloverdale Blvd.
Cloverdale, CA 95425

A vehicle collision is an accident. Getting quality repair service after the fact shouldn’t be. That’s why it’s good to know there’s a place like Cloverdale Eagle Tech Collision & Towing Inc. that can help. Randy Hatcher capitalized on his vast auto repair experience and, along with his wife, founded the Cloverdale shop in 1993. He and his team of certified technicians guarantee that getting your car repaired the right way is never an accident.

Cloverdale Eagle Tech has everything necessary to bring your car back to pre-accident condition. They have state of the art equipment and I-CAR and DuPont certified techs that know how to use it. All are long term employees who consider their work a career, not just a job. They take pride in being the best at what they do. From dent removal to glass replacement and painting, you won’t find a shop to equal the quality of workmanship and service that comes out of Cloverdale Eagle Tech Collision & Towing. They know that being without your vehicle is a huge inconvenience, so they’ll have it out of the shop and back on the road as quickly as possible. They’ll even help you arrange a rental car if you need one.

Company Philosophy

“I’m a perfectionist. It’s in my nature to do more than necessary, more than the customer expects. That’s probably why we have such a large, loyal customer base and get so many referrals—because I’ll do anything to make the customer happy. Everybody who works here has the same attitude. We know your accident was stressful. We’ll make sure your experience with us isn’t.”

Serving Sonoma County

Collision Repair & Paint
Glass Repair & Replacement
Rental Car Service
Towing

Map

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Findings based on statistically reliable research from 151 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 151

Diamond Certified Qualification

Based on 151 customer surveys, we declare
Cloverdale Eagle Tech Collision & Towing Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1217
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were very professional, and they did a great job. They were excellent."

–H.I.S.C.

"They were efficient and personable. The car was perfect. When my car was wrecked, I took it to another place, but it was a hassle. My insurance company recommended Cloverdale Eagle Tech. They called and then came over to pick up the car. When it was finished, I went to pick it up, and it looked brand new. They gave me a loaner car and everything."

–Allen A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Cloverdale Eagle Tech Collision & Towing Inc.
208 North Cloverdale Blvd.
Cloverdale, CA 95425
(707) 894-3977
(707) 894-3733 fax

Mon - Fri: 6:30am - 5:30pm
Sat: 9am - 12pm

Serving Sonoma County
7
253673
Liability Insurance, Worker's Compensation
Randy Hatcher, Owner