Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
November 2004
We declare that ClickAway HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #516
(831) 420-1200
303 Portrero, #42-105
Santa Cruz, CA 95060

When you have a problem with your home or business computer, call ClickAway! The friendly Apple-authorized and PC-certified technicians at ClickAway really care about their customers, and will take the time to make sure you understand all of your options so you can make the best decision about your computer issues. ClickAway has five Bay Area locations and offers a broad range of computer and networking services customized to meet your specific needs. You can count on ClickAway for general computer repair, virus/spyware removal, notebook repair, home and business networking. IT services, printer repair, iPhone repair and more. ClickAway can help with just about any technology issue you might have!

ClickAway knows your time is valuable, so they offer a variety of service options to make your life easier: in-store service, onsite service at your home or office, remote support via the Internet, telephone support and pickup/delivery. Best of all, most repairs can be completed in 24-48 hours.

ClickAway stocks all the latest products from Apple, Dell, Lenovo, HP and other respected vendors. ClickAway is a Dell Registered Partner, Lenovo Business Partner, and Apple-authorized for service, repair and warranty work and new computer sales. And with ClickAway’s low-price guarantee, you know you’ll get the very best prices on computer products and services.

Call ClickAway – you’ll be glad you did!

Company Philosophy

“Our company is built on the values of friendliness, honesty, communication, teamwork, efficiency, productivity and success. We are dedicated to total customer satisfaction, and promise that whenever you work with any of our technicians, you’ll be delighted with the experience.”

Serving Santa Cruz County

Computer Service and Repair
Computer Sales
Home Networking
Business Networking
IT Services
Managed Services

Map

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Findings based on statistically reliable research from 513 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 513

Diamond Certified Qualification

Based on 513 customer surveys, we declare
ClickAway
has passed all rating steps and has earned
The Diamond Certified Award
No. 516
Continuously qualified since November 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They do a very good job for a very good value. "

–Andrew M.

"They are very knowledgeable and personable. This adds to them being successful when they come into someone's home. They have a good system. They are aware of products in the market and can do all that you need. "

–Kathy F.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

ClickAway
303 Portrero, #42-105
Santa Cruz, CA 95060
(831) 420-1200

Mon - Fri: 8am - 7pm
Sat: 9am - 5pm
Sun: 10am - 4pm

Serving Santa Cruz County
84325
Liability Insurance, Worker's Compensation

A+ Certified
Cisco Certified

Richard Sutherland, CEO