Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
February 2006
We declare that Cleaner One HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #851
(925) 837-3779

 

Cleaner One has serviced the Tri-Valley for over 15 years. Owner and San Ramon resident, Paul Beaton, is the third generation in his family to work in the flooring industry. Paul has a C-15 flooring contractor's license and along with his service techs have worked hard to maintain honor roll status with the Better Business Bureau.

 

Trained by the Institute of Inspection, Cleaning and Restoration (IICRC), Paul and his cleaning techs are certified. The carpet cleaning industry does not require certification and not all carpet cleaners are educated and certified in this manner. Homeowners are put at ease when they learn Cleaner One meets carpet manufacturers' standards to service their carpets and keep their warranties valid.

In addition to carpet and upholstery cleaning, Cleaner One offers tile and natural stone cleaning and restoration. Paul found that a lot of his customers had beautiful natural stone installed in their homes, but had little or no knowledge of how to maintain and protect their investment. After training and becoming a VIC Certified Stone and Tile Technician, Paul was prepared to provide expert service and education to his customers. With every stone estimate, Paul takes the time to share valuable information to allow potential customers to choose the best course of action. Every client receives the necessary information about how to maintain their stone surfaces after a restoration.

 

Owner Philosophy

"We believe our education and consistent training sets Cleaner One apart from other companies. We make it our business to keep abreast of new developments in the floor care industry. We know what it takes for our clients to maintain their carpet warranties and prolong the life of their carpet and natural stone surfaces. When you choose Cleaner One you receive nothing short of expert care!"

Carpet Steam Cleaning
Upholstery & Rugs Cleaning
Carpet Repair
Tile & Grout Cleaning & Sealing
Natural Stone Cleaning & Sealing
Natural Stone Polishing & Honing
Hardwood Floor Deep Cleaning
Exterior Stone Pressure Washing

Serving the East Bay
Findings based on statistically reliable research from 141 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 141

Diamond Certified Qualification

Based on 141 customer surveys, we declare
Cleaner One
has passed all rating steps and has earned
The Diamond Certified Award
No. 851
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The carpets always look great. He is very polite and he does it quickly."

–Andrea G.

"Customer service, they are very friendly and quick."

–Carolyn D.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Cleaner One
(925) 837-3779
(925) 837-3729 fax

Mon - Fri: 7:30am - 5pm

Serving the East Bay
6
696452
Liability Insurance, Worker's Compensation

IICRC Registration 029469
C-15 Contractor Lic. 696452
VIC Certified Stone & Tile Tech

Paul Beaton, President