Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
October 2013
We declare that CJ's Mechanical Services Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2062
(707) 502-2959
(415) 854-4976

Chris Gill, Owner

CJ’s Mechanical Services Inc. installs, repairs, and maintains a wide variety of appliances and HVAC systems for residential and commercial clients in Sonoma, Marin, Napa, Solano, and Butte Counties. The company has the training and equipment to work on everything from dishwashers and refrigerators to heating and air conditioning units, and it also offers ongoing service contracts to restaurants and other light commercial establishments.

Owner Chris Gill credits much of CJ’s Mechanical Services’ success to his straightforward business approach. “I prefer to be upfront and honest with my clients so I can get their jobs done as efficiently as possible,” he says. “Rather than hide behind a bunch of industry jargon, I explain things in understandable terms and take the time to answer any questions they may have.”

CJ’s Mechanical Services is known for solving complicated mechanical issues that have perplexed other companies, which Mr. Gill says is a testament to his industry expertise and field experience. “Whether it’s in a residential or commercial setting, I enjoy the challenge of finding a mechanical problem, figuring out how it  happened and coming up with the best way to fix it.”

Company Philosophy

“I draw upon my broad capabilities and years of experience to provide my clients with consistently high-quality services that are performed in an efficient manner. Ultimately, I want every customer to think of me whenever they have mechanical servicing needs.”

Serving Sonoma, Marin, Napa, Solano and Butte Counties

Appliance Repair, Installation & Maintenance
HVAC Repair, Installation & Maintenance
Residential & Commercial Service Contracts

Bosch
Bosch
Carrier
Carrier
GE Amana
Guardian
Guardian
Kenmore
KitchenAid
Maytag
Maytag
Trane
Trane
York
York

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for appliance repair companies that have earned the prestigious Diamond Certified award. For CJ’s Mechanical Services Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: take an honest approach to every job and communicate clearly with clients so...

Frequently Asked Questions

Q: How much do you charge for a service call?
A: "My service calls are determined by location. For locations in Santa Rosa, there’s a flat diagnostic charge of $59, and locations outside of Santa Rosa range from $69 to $79, depending on the distance. "
Q: How soon can you start my job?
A: "It depends on my previously scheduled appointments and what works best for your schedule, but I can usually get to most jobs very quickly. I understand that most homeowners work during the day, so I work around my customers’ schedules...
Q: What’s your usual order of service?
A: "First, I’ll come to your location and provide a diagnosis. If you want to move forward with repairs, I’ll order all the necessary parts. I carry some common parts in my truck and might be able to fix certain problems right away,...

Industry Info

Take simple steps to keep your refrigerator running at its optimal condition.
Most homeowners use their refrigerators every day and rely on the appliances to keep their food safe, but according to Chris Gill, owner of CJ’s Mechanical Services Inc. in Santa Rosa, fridge maintenance is often overlooked and can result in...
Findings based on statistically reliable research from 36 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 36

Diamond Certified Qualification

Based on 36 customer surveys, we declare
CJ's Mechanical Services Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 2062
Continuously qualified since October 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Andy F. Verified Customer Name
"They were very responsive to my needs."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

CJ's Mechanical Services Inc.
(707) 502-2959
(415) 854-4976
DCID7078437510

Serving Sonoma, Marin, Napa, Solano and Butte Counties

Chris Gill, Owner; Catherine Gill, Owner
34
EPA Refrigerant Certified
962885 46635
Liability Insurance
Better Business Bureau
2011
Appliance Repair, Installation & Maintenance; HVAC Repair Installation & Maintenance; Residential & Commercial Service Contracts
Bosch, Carrier, GE Amana, Guardian, Kenmore, KitchenAid, Maytag, Trane, York
Commercial, Residential
30-Day Warranty on Labor

Photo & Video Gallery

Survey Responses For

CJ's Mechanical Services Inc.

CJ's Mechanical Services Inc.: Average 9.3 out of 10 based on 36 unique customer surveys of customer satisfaction.
Andy F. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reasonably priced, and they're very reliable."

"They were very responsive to my needs."

Braden S. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a local company, and you should support them."

"They're a local company, which is nice."

Daniel L. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very good, and everything went according to plan. They were professional, and they knew exactly what they were doing. "

"I liked their speedy service."

David W. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell a friend to use them. They're great."

"They repaired my problem in no time. I found them to be professional, trustworthy, and experienced in their industry."

Ellen P. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive and able to come out within a day or so."

"Ultimately, they were available when I needed them to be. They arrived on time, and they did the job right."

Frank C. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd just say to use them. I had a good experience."

"Just that they held up their end of the bargain, they were thorough, efficient, and skilled. I got what I wanted, which is all I really wanted at the end of the day."

Gina B. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Chris Gill is a very nice guy. He's professional, efficient, and affordable. "

"He has affordable rates."

Jarrod M. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable."

"They were responsive, timely, and they did what they were supposed to do."

Jean B. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're responsive, professional, and communicative."

"They're knowledgeable, and they know what they're doing. I'm happy with everything they've done."

Jim L. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do dependable work, and they're a company that will get the job done."

"I would say just that I didn't have to worry at all about having to call them back out here because something went wrong. They get everything done correctly the first time around as opposed to other companies I've used previously, thank goodness."

Jo S. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did good work, they were on time, and they seemed very professional."

"They were on time."

Joan B. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest. They went out of their way to fix my appliances and do it in the most inexpensive way."

"I felt that Chris was trustworthy."

Karen D. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work, and I totally trust them."

"I felt like they were honest with me, and they knew what they were doing."

Kathy C. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and they got the job done, which is all I care about."

"They were efficient, they were conscientious about finding out if we needed to have permits, and they just did the job right the first time."

Marty C. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Straightforward and reliable"

"He worked very hard to fix the problem. He was informative and competent."

Mary J. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was experiencing some odd, mysterious problems with a few different appliances. Chris came out, and he never gave up trying to figure it out. He was relentless. He was wonderful to do business with, and I appreciated that. Also, he didn't charge me an arm and a leg for the repairs, which was really surprising. I was expecting it to cost way more. They definitely have a more than reasonable price that should put other companies to shame."

"He was honest and didn't give up. "

Serena H. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality and reasonable prices"

"They were great. I thought they had good customer service. They were friendly."

Brad I. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're one of the best."

"Their customer service, they took care of it quickly."

Brian B. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's an honest mechanic. He tells you what's wrong, and he doesn't try to screw you. He came and fixed the problem. It's hard to find an honest mechanic, but he's one of them."

"He was on time, friendly, and did his job. He didn't try to sell me anything that I didn't need. He got the job done right, and I haven't had a problem since."

Dave B. Verified CJ's Mechanical Services Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That he is on time, and he is very prompt."

"He is a great guy. Chris is very personable."