Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
August 2007
We declare that Century Cabinets HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1124
(925) 480-7949
2430 Sprig Court, Suite H
Concord, CA 94520

Century Cabinets builds custom kitchen cabinets, entertainment centers, bookcases, wall systems and wine storage racks for residential clients throughout the East Bay. Customers can choose from a variety of wood selections and laminates, including walnut, cherry, mahogany and oak.

Century Cabinets also provides kitchen and bathroom cabinet and countertop refacing services. The company can handle everything from cabinet replacements to new design modifications and appliance applications (roll-outs). Its Concord showroom features cabinet and countertop styles from several top manufacturers, and it offers a computer design program that gives accurate pricing quotes based on the measurements of clients’ existing walls, windows, doorways and plumbing.
 
Owner Michael Connor established Century Cabinets in 1984 to offer his custom cabinetry expertise to Bay Area homeowners’ remodeling projects. “I handle every part of the process,” he says, “from planning the designs to creating the cabinets right in my factory. I strive to maintain 100 percent customer satisfaction, and my job isn’t complete until I achieve that for each customer.” For a complete list of services or to request a free estimate, Mr. Connor invites potential clients to visit www.centurycabinetsca.com.

Company Philosophy

"We've built our reputation on customer satisfaction, and we're committed to serving each of our clients based on their personal needs, budget and preferences. Our wide variety of cabinet choices and remodeling skills allow us to help them create the warm, inviting kitchens of their dreams."

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Cabinet Refacing
Custom Cabinets

Diamond Decora
Merillat

Comparative Summary

Since starting Century Cabinets more than 25 years ago, owner Michael Conner has earned a reputation for customer satisfaction. And on rare occasions when difficulties do arise, he believes it’s his role to “step up and be a consumer advocate”—in other words, to do whatever it takes to make matters right. Century Cabinets has been creating "dream kitchens" for its clients across the East Bay Area...

Frequently Asked Questions

Q: I’d like to reface, but I’m worried it won’t look good. How can I be sure I’ll be satisfied?
A: "Refacing uses many of the same high-quality materials as our new custom kitchens, including Euro-style hinges and crown moldings. It offers many options: design modifications, adding more cabinets, modifying existing cabinets, new appliance...
Q: But at some point won’t the veneer start to peel?
A: "That never happens. Our methods are very sound—once our refacing is complete, all the veneers become part of the cabinet, so there’s no risk of any delamination or separation."
Q: What should I expect while the project is underway?
A: ": We completely go over what to expect in terms of coordinating the tear-out, cabinetry, countertops, re-plumbing, appliances, lighting, dry wall repair—everything. We go over it all, from start to completion, so you’ll have a ve...

Map

Javascript is required to view this map.

Industry Info

Refinish or reface? The choice is yours.
If you’ve decided to spruce up the cabinetry in your kitchen, one option is to start from scratch. If your budget doesn’t permit it, however, there are two other options: refinishing and refacing.Refinishing can be an affordable option,...
Findings based on statistically reliable research from 101 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 101

Diamond Certified Qualification

Based on 101 customer surveys, we declare
Century Cabinets
has passed all rating steps and has earned
The Diamond Certified Award
No. 1124
Continuously qualified since August 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bob K. Verified Customer Name
"They were reasonable and professional. They dealt well with unforeseen problems. They were easy to get a hold of and they coordinated well with other contractors. They were adaptable with schedule changes. They were neat. They cleaned up every day. We just recommended them to my husband's business partner."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Century Cabinets
2430 Sprig Court, Suite H
Concord, CA 94520
(925) 480-7949
DCID9255520606

Mon - Sat: 8am - 5pm

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Michael Conner
26
5
515844
Liability Insurance, Worker's Compensation
1984
Cabinet Re-Facing, Custom Cabinets, Countertops, Appliances, Lighting
Diamond Decora, Merillat
Residential
10 Year Excluding Finish

Survey Responses For

Century Cabinets

Century Cabinets: Average 9 out of 10 based on 101 unique customer surveys of these open ended questions.
Bob K. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reasonable and professional. They dealt well with unforeseen problems. They were easy to get a hold of and they coordinated well with other contractors. They were adaptable with schedule changes. They were neat. They cleaned up every day. We just recommended them to my husband's business partner."

Cheryl S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My cabinets, they did a great job."

Gary M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great."

Grace D. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The courtesy, the promptness and how the work was completed."

Mike W. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Workmanship."

Richard B. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a superb job. They do custom stuff and their prices are good. They do everything. They can even create things for you. They give personal attention to your project and they are detail oriented. They get the job done when they say it is going to be done. In brief, it is a terrific cabinet shop to work with."

Ron S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think that the owner is honest and he does everything he can to please his client. He has great people working for him. If there is a problem, he fixes it."

Tom L. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the care they took in making sure we were satisfied with the color to re-face the cabinets. Also, they fixed the dents in the doors for us. They have very good workmanship and they are nice and pleasant to deal with. They are very professional."

Mary S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely, reasonable, accommodating, and they did what they said they would do."

Barry B. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality."

Joan C. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. I liked their timeliness and quality."

Kathleen M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He listened to what I wanted and made suggestions I had never thought of. It all came out perfectly."

Marti K. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Mike and the way he does business. They respected our privacy. They were also very neat and clean."

Mike B. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of their work. They worked with me to decide which cabinets were the best within my budget."

Ron S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail and sticking with their commitment."

Earl G. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very upfront with everything. The price was reasonable, and they did an outstanding job."

Noel M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a wonderful job with the installation, and they were accurate and clean."

Tom R. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the cabinets and the installation. The products they used during resurfacing were excellent. They always showed up on time and did what they were supposed to do."

Mrs. S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They started and finished exactly when they said they would. They showed me a great selection of colors and finishes."

Tory C. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and offered good pricing."

Jill A. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the timing and their great work. They gave excellent service."

Norma. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of cabinetry that they provide."

John O. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Mike Connor. He was honest, and I was happy to work with him."

Anna M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them on several projects. The pricing was good, and they were on time. Mike has given us good input and suggestions."

Lavern P. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The installer was very thorough and conscientious."

Bonnie. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their workmanship was great. It was neat, and the cabinets look great."

Ethyl G. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude and the wonderful work that they did."

Kerri M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was impressed with how cleanly they worked."

Dan S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing and were very professional. The materials that they used were excellent."

Shelley N. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked with us to modify our plans right on the spot, and they came up with some good solutions."

Brad W. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced, and they were honest."

Aldo D. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, and they were willing to make modifications as we went along."

Gus G. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personalized service."

Bill C. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had a beautiful selections of cabinets. The pictures of the products they offered were great, and they showed good examples of how the cabinets would look. The installation guys were very personable, kept things very clean while they worked, and show."

Rick L. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did what he said he would do, and he showed up on time. Michael was open to making modifications to the project that were not a part of the initial job."

Rita. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job and were nice people."

Patty B. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was excellent. He always called back when needed. They were clean and organized."

Paul B. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were informative, organized, and designed a great plan for me. They gave me good choices as to color and style. They provided me with a cost estimate and a start and finish date. The cost estimate was competitive, and they finished the job before the."

Leslie. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had great prices, showed up on time, and have quality products."

David M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were willing to work with us to complete a custom job. The quality of the work was excellent."

Elain S. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they did quality work. It was neat and not at all messy."

Elmo G. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and easy to work with."

Trudi. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, punctuality, and professionalism."

William J. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were neat, on time, and they did what they said they were going to do."

Pat M. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. The people came on time, but if they couldn't make it, they would call. Overall, I thought they were great."

Chris T. Verified Century Cabinets Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of work that they did. I liked the price, quality of the product, and the speed of work to completion."

Evelyn K. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their quality of service is pretty good. I also liked the quality of their product and their work."

Cynthia B. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I'm happy with the cabinets. They did good work. They had samples, and they were friendly."

Jim M. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a quality product."

Jodi r. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to get along with."

Joe S. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They followed through when there were additions or changes."

Hillary H. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the value and the quality of the cabinetry for the price."

Dawn B. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the work quickly and efficiently. The cabinets looked great when they were done."

Ed S. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough. Mike was very efficient and double-checked his measurements."

Sue A. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything they said they were going to do, they did, and I always knew what was going on. I knew what the next step was and what time it would be done."

Tom A. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people that came out were thorough and professional. They were informative and personable."

Ray K. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and responsive."

Chris F. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them twice. They got everything done on time, and the owner was there every day to make sure things were going okay."

Richard D. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The installer was a real professional."

Jim L. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and their follow through was always good. I use them a lot."

Jennifer B. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had the ability to customize things to fit our situation."

Cheryl A. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fact that they were able to do the work within a week, and they were quick."

Jim K. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time, the crew was easy to work with, and the workmanship was very good."

Gina. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The pricing."

Dennis C. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and courteous. They had great attention to detail."

Rachael T. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mike helped me figure out where to put everything. He was wonderful."

Tammy L. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They stuck to the price and got the job done within the time limit."

Richard E. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and did good work."

Mary H. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have recommended them to several people. They were nice guys, and they did some special things, like roll-out drawers."

Don G. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Michael helped us to pick out the right color cabinets to brighten up our dark, dull kitchen."

Theresa. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did really good work and explained things."

Don P. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, quick, and easy to work with."

Linda G. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Number one was the price, and they also had great people on the job. The owner was great. Overall, they did a fabulous job."

Walter H. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guys did a very good job."

Royce S. Verified Century Cabinets Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, precise, and they got the job done."

S.J.P. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility, they were able to do a lot of the customizations that I was asking for."

Mr. B. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very good. I've used them twice."

Susan J. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The work was good and so was their pricing."

Doug B. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

Sharon R. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The installers were great, and so was the work."

Rich M. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Vicki G. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was a local business, and the personal service."

Sharon T. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very genuine in his sales approach, very low pressure and informative. That was a key factor in our choosing them."

Sapphire T. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done quickly."

Alan. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were flexible and adaptable to the special needs of our house."

Lisa T. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of work was good."

Cathy S. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did good work, and they were on time."

Michelle H. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Michael was very patient. He went out of his way to accommodate my needs."

Gary L. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They followed through on what they said they would do. They made a mistake on the color of the door, but they fixed it."

Yanni K. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship."

Michael P. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they did good work at a fair price."

Mike B. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and efficient."

Mike V. Verified Century Cabinets Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Michael and his crew did an excellent job on our kitchen."

Donald M. Verified Century Cabinets Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Promptness."

Carol C. Verified Century Cabinets Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did pretty good work, and the price was right."

Betsy K. Verified Century Cabinets Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were nice and accommodating."

Jerry M. Verified Century Cabinets Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were here when they said they would be."

Tammy L. Verified Century Cabinets Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I thought the quality of the job was great."

Kirsten R. Verified Century Cabinets Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The owner was a nice guy and sold his product well. He just doesn't have the staff to back it up."

Cathy J. Verified Century Cabinets Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The pricing was reasonable, and the sales guy talked a great game."

Jan B. Verified Century Cabinets Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I can't think of anything."