Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
February 2005
We declare that Central Automotive Service Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #621
(925) 932-6604
1425 Autocenter Drive
Walnut Creek, CA 94597

Central Automotive Service Center first opened in 1976 as a small specialty electrical & fuel systems shop named Central Tune-up. Robert Service took ownership of the company in 1984. For over 30 years Central Automotive has been known for its quality repairs and excellent customer service. The company has grown into a large fully equipped facility, with a staff of 8 dedicated professionals. Central Automotive handles the service and repairs for all domestic and foreign cars, SUV's, and light trucks. The shop is a AAA Approved Facility and a California State Smog Test Center. All technicians and managers at Central Automotive are ASE Certified and three are ASE Master Certified. Central Automotive is equipped to handle the newest and most technically challenging diagnostic work, and a wide variety of services including: air conditioning, fuel injection, anti-lock brakes, and complete engine and transmission replacement. Central Automotive provides an organized maintenance program based on regular oil & filter services for its customer's vehicles. They also have a free courtesy shuttle to help get you back home or off to work.

All services come with a 24 month or 24,000 mile parts and labor guarantee. Central Automotive has received the coveted ASE Blue Shield designation in recognition of the high quality standards they maintain. Central Automotive is a Bay Area "green" business which recognizes their dedication to the environment.

Company Philosophy

"We are an independent auto repair shop committed to performing the highest quality repairs and services. This includes regular maintenance to help keep your vehicle in peak condition. Our number one priority is customer satisfaction and safety."

Serving Contra Costa County

Maintenance Services & Repair
Foreign & Domestic Vehicles
Smog Check & Ignition Repairs
Engine & Transmission Replacement
Electrical
Brakes and Suspension
Diagnostics & Inspections
Shuttle Service

Map

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Findings based on statistically reliable research from 225 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 225

Diamond Certified Qualification

Based on 225 customer surveys, we declare
Central Automotive Service Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 621
Continuously qualified since February 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like their professionalism and the way their shop looks. Their service is very good."

–Ann H.

"Their professionalism and their personal touch, they also do excellent work."

–Bob M.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Central Automotive Service Center
1425 Autocenter Drive
Walnut Creek, CA 94597
(925) 932-6604
(925) 932-4410 fax

Mon - Fri: 7am - 5:30pm

Serving Contra Costa County
107841
Liability Insurance, Worker's Compensation

ASE Certified Mechanics
AAA Approved Shop
Green Business Certified

Rob Service, Owner
Chuck Bowe, Service Manager