Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
April 2004
We declare that Center for Better Hearing Aids HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #403
(510) 371-5913
190 El Cerrito Plaza
El Cerrito, CA 94530
Center For Better Hearing Aids' staff

Center For Better Hearing Aids is an El Cerrito-based hearing health care provider that sells, repairs and maintains a wide range of hearing instruments and related equipment. By offering sensitive consultation services and cuttingedge hearing technology, the company strives to improve the quality of life for its patients and their families.

Center For Better Hearing Aids believes in educating its patients—it uses a video otoscopy process that allows them to see their ear damage firsthand, and it provides extensive information after every appointment. The company can repair and maintain most makes and models of hearing devices, and it offers a 60-day, 100 percent refundable trial period for all recommended hearing products.

Company Philosophy

“We carefully evaluate the needs of our patients and recommend the best products and services to meet their hearing needs. We provide each of them with a caring, responsive consultation with licensed hearing health care providers. By actively pursuing the latest advancements in hearing care, we’re able to better serve our patients and help them achieve the maximum benefits of their hearing aids.”

Serving all of Contra Costa and Alameda counties including Concord, Richmond, Antioch, Walnut Creek, Danville, Oakland, Fremont, Hayward and Berkeley.

Free Evaluation
Consultation
Video Otoscopy
Device Sales
Repairs
Maintenance Industry Updates
Seminars
Spanish & Mandarin Spoken
 

Bernafon
Bernafon
GN ReSound
GN ReSound
Interon
Oticon
Oticon
Phonak
Phonak
Rexton
Siemens
Siemens
Starkey/NU-EAR
Unitron
Unitron
Widex
Widex

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for hearing aid companies that have earned the prestigious Diamond Certified award. In addition to focusing on customer satisfaction, Center For Better Hearing Aids concentrates on improving the quality of its patients’ lives and, consequently, the lives of their loved ones. The company’s primary...

Frequently Asked Questions

Q: As a new user of a hearing aid, what can I expect?
A: "It depends on many factors, including your particular kind of hearing loss. At the very least, hearing in quiet and moderate-noise backgrounds should improve, the hearing aid itself should be comfortable, and your own voice should sound ‘acc...
Q: How long will it take to adapt to my hearing aid?
A: "Hearing aid adaptation varies with each individual. Some people adapt to them right away; others take longer. In every case, we carefully monitor the progress by seeing the patient as often as needed and making adjustments accordingly."
Q: What do I need to know about feedback noise?
A: "Feedback isn’t much of an issue anymore. Today, we have digital feedback management systems that are effective in canceling out the pathways of acoustic feedback."

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Industry Info

When looking for a hearing aid provider, choose one that offers a variety of products from major manufacturers.
“There are a few well-known companies promoting hearing aids with their names on them, but they aren’t the actual manufacturers,” explains Gregory Free, owner of Center For Better Hearing Aids in El Cerrito. “Those companies buy from a single...
Findings based on statistically reliable research from 223 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 223

Diamond Certified Qualification

Based on 223 customer surveys, we declare
Center for Better Hearing Aids
has passed all rating steps and has earned
The Diamond Certified Award
No. 403
Continuously qualified since April 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Dolores W. Verified Customer Name
"The technology they used was great because it saved a lot of time."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Center for Better Hearing Aids
190 El Cerrito Plaza
El Cerrito, CA 94530
(510) 371-5913
(510) 526-3764 fax
DCID5105263824

Mon – Sat: 9am – 5:30pm

Serving all of Contra Costa and Alameda counties including Concord, Richmond, Antioch, Walnut Creek, Danville, Oakland, Fremont, Hayward and Berkeley.

Gregory Free
15
4
Certified Audioprosthologist (ACA), National Board Certified Hearing Instrument Specialist (BC-HIS)
HA-3689
Liability Insurance, Worker's Compensation
American Conference of Audioprostology (ACA)
2001
Testing and Fitting Hearing Aids, Auditory Rehabilitation, Counseling
Bernafon, GN ReSound, Interon, Oticon, Phonak, Rexton, Siemens, Starkey/NU-EAR, Unitron, Widex
1,000
All
Lifetime Free Office Visits for Hearing Aid Service, Testing and Adjustments
18-Month no interest plan offered, longer plans also available

Photo & Video Gallery

Survey Responses For

Center for Better Hearing Aids

Center for Better Hearing Aids: Average 9.4 out of 10 based on 223 unique customer surveys of these open ended questions.
Dolores W. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are extremely reliable and easy to work with."

"The technology they used was great because it saved a lot of time."

Evelyn F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think it is an excellent place to get hearing aids."

"I think Greg Free is very efficient, courteous, and he always improves things for me when I see him."

Garniss C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very capable people."

"Their staff is very friendly. They do a good job."

George T. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you have a problem, they are good at what they do."

"They gave me a lot of time and follow-up attention."

Barbara N. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They listen to you, they do a very thorough job, and they are very helpful in many ways."

"They listen to you, they do a very thorough job, and they are very helpful in many ways."

Jack A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have recommended them many times."

"I'm very happy with the staff. They always remember me."

John B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with the service and the quality of the hearing aids they provide me."

"I have been going to them for 12 years, and their staff is always very helpful."

Joseph M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have told friends that they are very personable, especially Josh. They really went above and beyond to find me the perfect piece for my unique ear shape."

"The receptionists are wonderful. When I check in, they go over the details from my last visit as a reminder, and then they go over what is planned for my current appointment. They always give me very detailed answers to any questions I have."

June F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very friendly, helpful, and they are very qualified."

"I like that they are always on time for my scheduled appointment times, and there is plenty of parking."

Lawrence D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very flexible when I have to make appointment time changes. They also do a lot of follow-up to make sure everything is just right."

"They were very helpful and really went out of their way to make sure that I was happy with every aspect of my equipment."

Madonna A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them highly because they really know what they are doing there."

"I have gotten very good service from them. I especially like Greg."

Mona C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have already recommended them. They provide great service, and the quality of the piece is very high."

"They are reliable."

Palmina G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a great service, and the prices are very reasonable."

"They are really conscientious about seeing you on time, and there is plenty of parking."

Patricia Y. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional."

"They are very friendly, and they are very patient about working with my needs. They didn't make me feel rushed."

Paul F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Extraordinarily high quality service and patient care"

"Extraordinarily high quality service and patient care"

Paulina E. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough with their service and straightforward about explaining things to me."

"The opportunity to test the equipment before I spent the money"

Russell W. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and knowledgeable."

"Their knowledge"

Stuart M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very careful, caring, and they are very up on the latest in their field."

"They are very caring and very easy to make an appointments with."

Anna P. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge"

Dug W. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take the time to explain things and they are very efficient. They are very particular to get things done right. They have you come in every six months for a tune-up at no charge."

Elizabeth M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is Greg's attention to my personal uniqueness and needs and his in-depth understanding of the instruments he was showing me"

Elnora H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"So far, they've met my needs. I'm well pleased. "

Henry B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He gives very good personal service. In fact, I've been going to Greg even before he opened his shop there. "

Joanne F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would give them a '10+'. They are so congenial. When we moved up to the mountains, they were three and a half hours away from us. We drove all the way there in order to use them. I have recommended them to everyone I know. They are just wonderful."

John J. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg is wonderful. He is very knowledgeable and he does a fine job."

Joseph G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Josh is the one I see. They are available on Saturdays. They are quick to get me in, and I have an easy time scheduling. The lady who answers the phone is very courteous and sweet. She does a nice job of making the arrangements. She lets me be flexible. Josh is efficient. He gets things done and doesn't take much of my time. I've recommended them to several people that are using them now. I want them to have lots of business."

Joyce A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable. I went in today with two hearing aids that were not working. I was very fearful that there was something wrong that couldn't be fixed. Greg re-assured me that he knew exactly what to do and had them working in about forty seconds. I was able to hear for the first time in two days. Lynn is very gracious. When I call, they always respond to me. Whenever I notice someone needs hearing aids, I always recommend them."

Judith A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really know what they are doing. They are not high pressure. I have been going to the owner for hearing aids even before he had the Center For Better Hearing Aids."

June S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give me such nice service. I couldn't hear anything for most of my life. I went to them about two years ago, and they found a solution. It's wonderful. Now I can hear at the movies, in church, and TV programs. I'm completely happy."

Kenneth C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personality"

Lee H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They care 100 percent."

Lovely L. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are thorough. They follow up every week until things are just right."

Lorraine K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional and they know what they are doing. They are giving me the best care I could get, given the severity of my hearing loss. I've been very satisfied. We were one of their first patients when they opened, and we have been using them ever since. "

Maxine S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personality, and I think he's done an excellent job in maintaining my hearing aids. You just go in and he's always pleasant. If there's anything I need, he takes care of it and a little more. "

Raymond H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is personable. You don"

Eugene A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg is wonderful. He is a delight to deal with."

Richard B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have the highest respect for Josh and everyone involved with the center. If I didn't, I wouldn't drive one hundred miles to go see them. They are wonderful."

John B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Josh has done his homework. He answers my questions and he knows what he is talking about."

John B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very available to help my husband. They're very knowledgeable. Their location is conveniently located and there are plenty of parking spaces."

Mary C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg is very nice. Their office is near my home, so it's easy for me to get there. I recommended them to my friend. He goes there now too."

Iris C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very thorough. Greg shows a great deal of patience. They're very nice to me."

L.C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really seem to take their jobs seriously. They give me wonderful customer service and they explain everything to me. They really can't do enough to help me."

Leon D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very nice, warm people, and they explain what I need to do. They're very patient. We really like Greg. Everyone there is just as pleasant as they can be to my husband and me."

Joanne F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're wonderful people. Both my husband and I wear hearing aids and use their services. We drive two and a half hours for our appointments. We wouldn't think of going elsewhere because they treat us so well. They're really great."

Rosemary G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very nice."

Joseph G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Josh does a very good job. He is very thorough. Everyone there is very nice."

Elnora H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they're very friendly and helpful. I really like Greg. He seems to really care about my needs."

Marian H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very nice. I have recommended them to several friends. They take care of me right away. "

Henry H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, their professionalism, their good service, and they treat me well."

Theodore I. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain everything in detail."

Michael K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're always on time and very clear. They also care about me."

David K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very courteous and very caring."

Ralph K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seem to be very modern and high tech."

Frances A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They paid attention to detail and gave really good customer service."

John A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The interest that they show you."

Louis B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was waited on fairly quickly, got very good personal "

Elaine B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were thorough, and they followed through very well."

Don C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing and could usually get me in right away."

Donna D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg Free"

Sibyl D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"You can pop-in at anytime to get some help."

Grant G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing, they were not pushy, and they were very helpful."

Opal G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized care that they give you."

Denis H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very straightforward in every way."

Ellyn L. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism"

Lynn M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their personal attention and willingness to take care of you."

Irene M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quick and friendly service I received."

Carolyn Q. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Josh was very patient, knowledgeable, and I really appreciated all of his help."

Maureen B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough and considerate."

Elaine B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me good equipment, followed through well, explained everything and answered my questions."

Richard B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Josh is super. He did an excellent job."

John D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their explanation of my hearing situation and the service they provided when something went wrong."

Josie D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and patient with my father. It was a good experience."

Sibyl D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular, I just like Greg Free."

Larry F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness, consideration, follow-through and thoroughness"

Joseph G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He diagnosed the problem well, and he made himself very available."

Betsy H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His receptionist was very nice. Also, it wasn't hard to get an appointment. The office was calm, pleasant and very welcoming. Mr. Free loves his work, and he genuinely wants to help people. You don't feel like you're on an assembly line. He also uses up-t"

Agnes J. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Josh's approach in telling me about the hearing aids. He was very thorough, and he wanted me to understand what I was getting."

Doris K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took time to listen to me and explained what was happening with my hearing."

Warren P. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They make everything very easy."

Selma R. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's very personable and comfortable. I like Josh."

Thomas R. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their ability to use their programs to improve their service"

Joe S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mr. Free and Josh are competent, and they're available when I need service."

Maxine S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their excellent service"

Jean S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take things seriously. They also provided me with a lot of information. I had a special situation, and they worked hard to take care of it."

Fred A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His personality"

Rory B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very caring, and they make hearing aids accessible to children. We had a complicated set of issues, but he gave us the best service possible."

Tom B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service"

Elizabeth B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's generous with his time, and he's fair with his prices."

Christine C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Caring, personable, and well informed about all the products"

Roger C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They solved the problem the best it could have been solved."

Shirley D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do everything they can to serve you."

Norma F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's a pleasant place to go, and they provide better hearing."

William F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"No comments"

Bob G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just like Greg's attitude and dedication."

K.G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give you good personal attention, and he's a professional at this business."

Eileen G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attitude toward the patients and the personal interest they take in them"

Jackie G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're courteous, thorough, friendly, and they do a good job."

Richard H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg's a nice guy, and he takes care of you."

William H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt secure with the way they handled my situation. Greg was always available. I had a problem with clogging of the tubes, but he's been helpful in solving the problem."

Norman H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very courteous and knowledgeable."

Adolph J. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been dealing with them for years, and I really like the hearing aid I have now."

Wallis A. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very nice. He was recommended by a friend."

Margaret L. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His knowledge was better than anyone else I"

William L. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knew what he was doing."

Pat T. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain things very well. They don"

Anthony F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He"

Don B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything; they're courteous, professional, and qualified. The service is good."

Russell M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knows what he"

Marilyn B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He"

Joan D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They"

Vera V. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knows what he"

Tom B. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His presentation and he took his time to work with me."

Mary C. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The efficiency "

Kathleen D. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very thorough and professional"

Mary E. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very thorough, knowledgeable and the office staff is excellent."

William Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's a fantastic person."

June F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg is very thorough."

Norma F. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very nice, very helpful"

Christina G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He explains everything and makes you feel comfortable. He understands your problem, answers questions, listens to you. He's very professional."

Jean G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very thorough and conscientious"

Eileen G. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attention he gives me, he takes time and he's very helpful."

Ilse H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very thorough, explains everything, makes you feel very comfortable."

Bob H. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He tells it like it is. He really tries to help the customer and he goes out of his way."

Rose Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very pleasant and helpful, attentive to what I had to say."

William J. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He wants to get to the bottom of the problem."

Stan Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Straightforward, honest"

Lorraine K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's very convenient. He really wants to help people. He's very courteous and if he's going to be late he tells you why."

Olga Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very thorough, spent a lot of time, answered my questions and good follow-up."

Norma K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's easy to work with."

Joyce K. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service, his manner and the way he presents himself and does business. He fixes everything."

Beth L. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a lot of good preliminary work and sorted out the problem."

Milian M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"What's not to like?"

James M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He knows his business and he's personable. He takes plenty of time. The receptionist is very nice."

Hugh M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's knowledgeable and keeps up with the field. He's friendly and outgoing. His receptionist now is very good."

Marilyn M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Greg Free is really good and the staff was great and knowledgeable. "

Maxine M. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was patient, kind and very thorough."

Robert P. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They make you understand your needs. He made me feel comfortable."

Kiku Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very patient and took care of problems."

Herbert S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Greg's approach to the whole problem."

Etta S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had an all round good service."

Esther Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good friendly service"

Ralph S. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mr. Free"

Joyce Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is very personal. He explains what's being done "

Katherine Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was good,"

Amy W. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Generally I like the service."

Russ W. Verified Center for Better Hearing Aids Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive to my needs."

Carmelle K. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job for me."

"I like the fact that I can go to see them any time I have a problem, and there is no extra charge."

Frances A. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I like Josh and Lynn. They are very nice and very helpful when I visit."

"I like the location."

Josh C. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It is really important to go to a hearing aid provider that knows what they are doing, and that is why I go there. They are experts."

"Josh is terrific."

Virginia B. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very good and courteous."

"They're easy to get appointments with."

Earl W. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness and competence"

Louis B. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The ability to deal with the same person, these days with most businesses, if you come back, nobody knows you. This is something I really treasure. They seem to space appointments out well. I've never had to wait more than a reasonable length of time. I really appreciate the chance to express my gratitude for everything they've done for me over the years. "

Mark P. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very conscientious and they pay close attention to the needs of their clients."

Silvia A. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they explain things clearly. They offer a very good service. They are very pleasant to work with."

Rory F. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I just recommended them to a friend of mine today. They go out of their way to assist me. "

Rose G. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They pay attention and listen to me. They care about me."

Douglas H. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Greg is very willing to adapt and use other sources to help me."

Jewell A. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very patient and nice to deal with."

Javier G. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their service was very good, so we were very happy with them."

Ralph K. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, caring, and knowledgeable. I liked that they were up to date on everything."

Melvin M. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Everything seemed fine with the service that I have received. "

Dorothy O. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were always reliable and seemed efficient."

Dudley R. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave good service."

Leon D. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He took time to explain things to us. He was very patient in rescheduling appointments."

Nina E. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their positive and helpful attitude."

Ed H. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the service, and they were very kind."

Melvin M. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The service is very good. They have a lot of patience."

Hugh M. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They look after me very well, and they clean my hearing aid."

Gilbert A. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very prompt and congenial. Also they really try to help you."

Blanch A. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Greg is excellent, nice, and cooperative."

Robert B. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personalized service and good attention"

Donald B. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that they have a parking space for handicapped people in front of the building, and they've always been helpful and solicitous."

Eugenie B. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're really personable, and they take care of whatever problem I have."

Samuel C. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're professional, and they know what they're doing."

Alfred F. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very knowledgeable and willing to help no matter how long it takes."

John Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He knows what he's doing."

Virginia Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly, thorough"

Patricia C. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Greg and his openness to learning and being persistent to satisfy the customer."

Alice D. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very friendly and helpful"

Millie G. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem very sincere and ready to help. He makes himself available, very cooperative."

Joe G. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They get the job done."

Mary J. Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He's very anxious to make things right."

Clarissa Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do good work."

Alfred Verified Center for Better Hearing Aids Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and were highly knowledgeable."

Amalia I. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"When I call, there is always someone available to help me with my questions."

"I can hear much better."

Arnaldo P. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very nice to my family."

"They are really good about following up to make sure everything is working for me."

Jean S. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would say to use them."

"Their basic knowledge of the products available is very good."

Bill S. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're cordial."

Cynthia H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Greg is very knowledgeable. I've worn hearing aids for twenty-five years and gone to many specialists. He's right up there. If there is anything new, he knows about it. I get really good care. I trust him. "

Debra W. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people are pleasant and I feel like Greg knows what he's doing."

Norman H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable and courteous."

Richard A. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The people who run the business are very nice and very helpful."

Cynthia H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seem very caring. They treat me with respect."

Ron A. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked Josh and the lady at the front desk. They were both very pleasant."

Geraldine B. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They listen when I have a problem."

Milton H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The attitude of the receptionist"

Eugene W. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service and the people there"

Marvin C. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I could hear better with the outside hearing aids."

June F. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked Gregory. He was sincere and knowledgeable."

Leslie A. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very pleasant. They"

Edward A. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"All of it was good."

Louis B. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and available; whenever, I needed service."

Mary Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's very nice to deal with, good attitude and encouragement."

Wilbur C. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"No trouble going there"

H.H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It's convenient. I know the man."

M.H. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Good service"

O.W.J. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's gradually giving me confidence and improving the way I hear."

H.M. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very businesslike."

Dave M. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The knowledge of the staff was very good."

Marilyn M. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The appointment was prompt and fast."

Mary R. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was very patient in describing things."

Rachel R. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Greg."

Ben S. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're reliable and get the job done."

Frederick S. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Very knowledgeable people"

Robert S. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's very professional, knows what he's doing. He doesn't put you down. He sticks to his ideas. He accommodates me in scheduling appointments."

Francis Y. Verified Center for Better Hearing Aids Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He's very conscientious, tries to do the right thing."

Mortimer D. Verified Center for Better Hearing Aids Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They seem to know what they are doing. They are doing a good job of advising and instructing me."

David W. Verified Center for Better Hearing Aids Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked Greg's expertise and commitment to his clients."

Herbert K. Verified Center for Better Hearing Aids Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid they gave me really works."

Venisha A. Verified Center for Better Hearing Aids Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They gave me good service."

Geraldine B. Verified Center for Better Hearing Aids Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"He tried to do a good job."

Marjorie S. Verified Center for Better Hearing Aids Customer Name
Q1:4 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing."

Emmett B. Verified Center for Better Hearing Aids Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing positive"