Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
June 2003
We declare that CB Showers, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #267
(650) 593-6997
1160 Industrial Road Unit 10
San Carlos, CA 94070

CB Showers, Inc. is proud to be an industry leader in the area of high-end, custom bath enclosures. Bruce Downs started the company in 1986 by introducing frameless shower enclosures to the Peninsula. Since then, this style has become the enclosure of choice among building professionals and homeowners, and the company has earned a solid reputation in the industry for quality and service.

CB Showers specializes in top-of-the-line frameless enclosures, but also offers standard models for secondary bathrooms as well as mirrors and custom glass. In addition, they offer award winning Diamon-Fusion® to ease the burden of maintaining the glass enclosures.

A beautiful showroom houses a variety of enclosures to highlight the options in design, glass and hardware. Their professional staff is available to assist in the selection process and to handle all aspects of the order including installation.

CB Showers is a three time winner of the Best Design Award from the Bath Enclosure Manufacturers Association, and many of their installations have been featured in national home and design magazines.

Company Philosophy

"Our goal is to provide superior quality products and exceptional service to clients on the Peninsula and in the South Bay who desire and appreciate the best.”

Serving San Mateo, Santa Clara and San Francisco Counties

Frameless Shower Enclosures
Tub Enclosures
Bar Areas
Display Cases
Mirrors
Table Tops

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 326 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 326

Diamond Certified Qualification

Based on 326 customer surveys, we declare
CB Showers, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 267
Continuously qualified since June 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I just like it all. They have good customer service. When we call them, they set up an appointment. Also, if the item is damaged in the delivery, they take it back. There are a lot of chips on mirrors. If there is a chip on a mirror, they return the chipped item and bring back a new one that is not chipped."

–C. C.

"It is very easy to use them. They do what they say they are gong to do. The superintendent is great. They are punctual in returning messages and giving estimates. If we ask for a proposal, they are pretty responsive. The turnaround time is pretty short."

–M. M. D.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

CB Showers, Inc.
1160 Industrial Road Unit 10
San Carlos, CA 94070
(650) 593-6997
(650) 593-2821 fax

Mon - Fri: 8am - 5pm
Sat: 10am - 2pm

Serving San Mateo, Santa Clara and San Francisco Counties
16
753993
Liability Insurance, Worker's Compensation

Bruce Downs, President