Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
March 2009
We declare that Castro Valley Autohaus, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1517
(510) 581-4525
20697 Park Way
Castro Valley, CA 94546
Castro Valley Autohaus, Inc. is the Bay Area specialist in complete auto repair & maintenance for Toyota, Honda, Nissan and Mazda. The business has been family owned and operated since 1945 and is currently being managed by the 4th generation of the Blackman family.

By focusing on particular types of automobiles, Castro Valley Autohaus can provide very specific, in-depth and comprehensive service. Intimate knowledge of issues common to these vehicles result in faster, more precise diagnosis and complete resolution of the problem. It saves the customer time and money along with giving them the peace of mind of knowing that the job was done right. It's dealer-quality expertise and workmanship without the dealership prices.

Castro Valley Autohaus' experienced staff provides professional, prompt service in a friendly, welcoming environment. They'll take time to explain what your vehicle needs and give you options and recommendations for repair and maintenance. They pride themselves on their ability to provide quality services at competitive prices and stand behind everything they do. All work is done in-house by Castro Valley Autohaus' own ASE or ASE Master Certified Mechanics and the shop is a AAA Approved Auto Repair Center.

Company Philosophy

"We strive for honesty and integrity in everything we do. We’ll do only what your vehicle needs and we will not sell you unnecessary parts or services. Our job is to take the hassle out of the repair process, ensure your vehicle is operating safely and at peak efficiency and have you back on the road as soon as possible.”
Serving Alameda CountyHonda, Toyota, Nissan and Mazda
Brakes
Clutches
General Automotive Repair
Tune Ups

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Castro Valley Autohaus, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1517
Continuously qualified since March 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like the fact that their work is outstanding. I also like their honesty. I think they are tremendous."

–Al S.

"They do whatever needs to be done to keep my car running well. They do it in a timely manner."

–Angela M.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Castro Valley Autohaus, Inc.
http://www.castrovalleyautohaus.com
20697 Park Way
Castro Valley, CA 94546
(510) 581-4525
(510) 581-4501 fax
Mon - Thur: 8am - 4:30pm
Fri: 8am - 4pm
Serving Alameda County
6
170658
Liability Insurance, Worker's Compensation
Caroline Blackman, President
Joe Blackman, Manager