Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
August 2012
We declare that CastleLite Block, LLC HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1902
(650) 397-2044
(925) 317-6049
452 Hartz Ave.
Danville, CA 94526
Jay Magstadt, Operations Manager

CastleLite Block, LLC manufactures and installs paving stones, masonry units, and Green paving products for residential and commercial clients throughout Northern California. In addition to its onsite installation capabilities, the company maintains a factory showroom in Danville so customers can see firsthand applications of its products.

Operations Manager Jay Magstadt says one of CastleLite Block’s most important attributes is its ability to handle both the manufacturing and installation sides of paving stone work. “As a manufacturer-installer, we’re able to control our products from beginning to end, which allows us to maintain excellent customer satisfaction. We’re the only paving stone manufacturer that sells directly to its clients, and that makes a big difference in terms of the quality and appearance of our installations.”

CastleLite Block’s highly experienced installers are trained in a variety of cutting-edge installation techniques, including the use of filter fabrics and extra base materials to keep driveways from settling, the use of concrete borders to prevent edge pavers from shifting, and more. “These methods ensure our clients are completely satisfied with their new backyards, patios and driveways,” says Mr. Magstadt. “We don’t just sell paving products—we sell experiences.” 

Company Philosophy

“We want our customers to be completely satisfied with every aspect of our work, and everything we do revolves around that. We take care of our clients throughout each step of their projects, and we always do what we say we’re going to do.”

Serving Northern California, including San Francisco, San Jose, Oakland, Santa Clara, Sacramento, Sonoma, Monterey, Palo Alto, Berkeley & Novato.

Paver Manufacturing & Installation
Masonry Units
Green/Design

Keystone
Matrix

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for paving stone companies that have earned the prestigious Diamond Certified award. For CastleLite Block, LLC, achieving and maintaining high levels of customer satisfaction is dependent on three factors: quality manufacturing, expert installation and superior customer service. “We...

Frequently Asked Questions

Q: What are the benefits of your concrete pavers?
A: "One of the biggest benefits of our pavers is the way we manufacture them. Unlike other paver manufacturers that merely coat their pavers with a surface color, we use a single mold process that enables the color to be integrated throughout th...
Q: Why should I choose pavers over asphalt or concrete?
A: "The ground under asphalt and concrete moves over time, which results in cracking and displacement. Since concrete pavers are modular and flexible, they’re less susceptible to cracking. If the ground does heave or a utility needs to be...
Q: Can pavers be laid over the top of my existing asphalt or concrete?
A: "Pavers can be laid over existing pavements that are in good condition. However, if the pavement shows signs of major cracking, heaving or settling, we don’t recommend placing pavers over it. Instead, you should remove the existing pave...

Map

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Industry Info

When hiring a contractor for a paving stone project, make sure you find one with specialized expertise.
Even though it may seem like most masonry contractors should be able to easily install concrete pavers, there are certain details that inexperienced contractors just don’t understand. For example, when using paving stones to create a driveway...
Findings based on statistically reliable research from 159 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 159

Diamond Certified Qualification

Based on 159 customer surveys, we declare
CastleLite Block, LLC
has passed all rating steps and has earned
The Diamond Certified Award
No. 1902
Continuously qualified since August 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Jack B. Verified Customer Name
"The work that they did, I thought they did a great job. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

CastleLite Block, LLC
452 Hartz Ave.
Danville, CA 94526
(650) 397-2044
(925) 317-6049
DCID7076783465
DCID9255840003

Danville Showroom:
Tue – Sat: 10am – 5pm

Serving Northern California, including San Francisco, San Jose, Oakland, Santa Clara, Sacramento, Sonoma, Monterey, Palo Alto, Berkeley & Novato.

Jay Magstadt, Operations Manager
30
30
ICPI Certified Installers
974983
Liability Insurance, Workers' Compensation
Better Business Bureau, Interlocking Concrete Paver Institute (ICPI), National Concrete Masonry Association (NCMA)
1940
Paver Manufacturing & Installation, Masonry Units, Green/Design
Keystone, Matrix
150
Light Commercial, Residential
5-Year Warranty on Installations, Lifetime Product Warranties

Photo & Video Gallery

Survey Responses For

CastleLite Block, LLC

CastleLite Block, LLC: Average 8.8 out of 10 based on 159 unique customer surveys of customer satisfaction.
Jack B. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. "

"The work that they did, I thought they did a great job. "

Ben L. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good but very expensive. They were fast, they knew what they were doing, and they gave great advice. "

"They were clean, they did not ruin my house, and they were fast. They did the job, they did it well, and then they left."

Paul V. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think I would recommend them if there is any work to be done that requires those rocks or stones. "

"The service, everything went as expected. "

Steve A. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them. "

"The service and the execution, I think they have it down pat. "

Charlotte K. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very impressed. They were professional, and they did the job quickly and very nicely. "

"I liked how efficiently and how beautifully they did the work. We were really happy with it. "

Tom S. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked that they manufactured brick and block. You want to go to the source, and they have it. I like going to the manufacture, and the two times that I have used them, I ordered enough block that it really paid to deal with someone like that. They were also able to deliver it, and it was really good. "

"Everybody in there takes care of you. They do a good job, and they know their business well. "

Ella B. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to use them. "

"I thought that the customer service was very satisfactory. They were great. "

Frank W. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"There was some good attention to detail, and the finished work was exactly what we talked about. I was very happy with the whole process. "

"I was very happy with the whole thing. I think the patio looks beautiful. They helped us pick the stuff out. It looks very good, and I am very happy. "

Reese R. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a very good job. "

"Probably the professionalism they used with laying the product"

Kevin V. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked the product and the fact they came out and did a good job. "

"I liked the product and the fact they came out and did a good job. "

Angela C. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was an easy process."

"I walked in and told them what we wanted and needed, and they delivered. We found the best price with them. "

Alex H. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You get a lot of flexibility, and they did a great job of putting it together. "

"The ease of dealing with them, the whole thing worked out well. "

Cora N. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very expert at what they did, but I did not get as much help with the design as I would have liked. They are reasonable, and they do good work. "

"Their staff, the people that installed my patio were very professional, and I think very highly of them. "

Alexis A. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That it's a great product, and the stones look amazing on the patio."

"I like the product, and their prices were good."

Barry W. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good value, and they do professional installation."

"I like their professionalism."

Doug J. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The workmanship that the crew does is excellent."

"The installation was done quickly, professionally, and it looked great."

Jeremy M. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick and clean. The quality of the work was great. "

"It was quality work at a good price."

Joseph R. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"They did a good job, and they did it quickly."

Marie H. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with it."

"It looks good, and the installation was very good. They did a careful job. "

Nelson G. Verified CastleLite Block, LLC Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was a very good experience from beginning to end. I went to the showroom first, so I could see all of my options. They set me up with a salesperson who laid everything out. The installation was quick and professional."

"I enjoyed the whole experience. They aren't pushy at all."