Independently Rated Highest in Quality
S i x t e e n t h
Consecutive Year
Originally Earned:
June 2002
We declare that Carreras Auto Body HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #114
(707) 722-7970
36-B Mill Street
Healdsburg, CA 95448
Carreras Auto Body's Healdsburg storefront

Carreras Auto Body rebuilds and restores all types of damaged vehicles at its Healdsburg facility. The family-owned and operated company handles every aspect of auto body repair, including painting, glass replacement, detailing and welding, and its technicians have formal training in frame straightening, paintless dent repair, color matching, electronic and airbag systems, and more.

Owners Dan and Joe Vassallo have more than 30 years of experience in the auto body industry. The Vassallo brothers worked for Carreras Auto Body for 15 years before taking over operations in 1998, and they say they’re proud to continue the shop’s longstanding reputation for delivering excellent repairs and customer service to its community. “Everyone who works here is local,” says Dan Vassallo. “We have deep roots in Sonoma County.”

Carreras Auto Body utilizes a variety of state-of-the-art equipment to return customers’ cars to their pre-accident conditions, including two laser frame measuring systems and a high-tech spray booth for precise painting. The company also offers complimentary late-model loaner cars and can arrange for pick-ups and deliveries. 

Company Philosophy

“We’re devoted to providing top-of-the-line customer service and workmanship for each of our customers. False promises aren’t part of our business model—we always take care of our customers and let them know their automotive investments are in good hands. We strive to return our clients to the road as quickly and safely as possible, and we guarantee our work for as long as they own their vehicles.”

Serving all of Sonoma County including Petaluma, Rohnert Park, Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville.

Free Loaner Cars
Frame Repairs
Free Pick-Up & Delivery
Towing
Mobile Estimating
Painting
Paintless Dent Repair
Welding
Suspension & Airbag System Repairs
Senior & Military Discounts

Comparative Summary

Auto body repair companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. For Carreras Auto Body, standing out in a crowded industry is all about maintaining relationships with customers and understanding the specific needs of its community. “Everyone who works here...

Frequently Asked Questions

Q: Do you specialize in any particular kinds of cars?
A: "Yes, your car. "
Q: Will the new paint match my car’s original color?
A: "Yes. We go to great lengths to make sure the finish we provide matches in color, degree of gloss and texture so you truly leave with an invisible repair. We also exclusively use Dupont refinishing products that have been proven to be the fin...
Q: Do you use original equipment manufacturer (OEM) parts?
A: "Yes. Sometimes a customer’s insurance company won’t pay for OEM parts, but we’ll insist on them anyway. However, if a customer requests other parts as an inexpensive option, we’ll use them providing safety and quality isn’t compromised....

Map

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Industry Info

Taking proper care of your vehicle’s body will both increase its aesthetic value and prevent future problems.
It’s just as important to maintain your car’s hard-to-find body features—such as the wheel wells, frame and engine compartment—as it is to maintain more immediately recognizable components like the windows and paint. Consider the following tips for...
Findings based on statistically reliable research from 420 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 420

Diamond Certified Qualification

Based on 420 customer surveys, we declare
Carreras Auto Body
has passed all rating steps and has earned
The Diamond Certified Award
No. 114
Continuously qualified since June 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Elizabeth E. Verified Customer Name
"They're very nice, easy to deal with, and do a good job."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Carreras Auto Body
36-B Mill Street
Healdsburg, CA 95448
(707) 722-7970
(707) 433-0766 fax
DCID7074331957

Mon – Fri: 7:30am – 5:30pm
Other:  By Appointment

Serving all of Sonoma County including Petaluma, Rohnert Park, Windsor, Santa Rosa, Healdsburg, Cloverdale, Sebastopol, Cotati and Guerneville.

Dan and Joe Vassallo, Owners
32
9
CCC Pathways Estimating Solution 3.40 Basic On-Site Training, I-CAR Certified
220356
Liability Insurance, Workers' Compensation
Healdsburg Chamber of Commerce, Windsor Chamber of Commerce
1981
Free Loaner Cars, Frame Repairs, Free Pick-Up & Delivery, Towing, Mobile Estimating, Painting, Paintless Dent Repair, Welding, Suspension & Airbag System Repairs, Senior & Military Discounts
575
Automobile Owners, Fleet Managers
Lifetime Guarantee on Workmanship
Sonoma Auto Body

Photo & Video Gallery

Survey Responses For

Carreras Auto Body

Carreras Auto Body: Average 9.4 out of 10 based on 420 unique customer surveys of customer satisfaction.
Elizabeth E. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"They're very nice, easy to deal with, and do a good job."

Don A. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend that they go and see them."

"Dan, the owner, goes into detail of everything that will be done. His assistant is good too, but I can't remember his name. They helped me with my rental car, and the job was done when it was supposed to be done. "

Anastasia R. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were relaxed and qualified. I was very happy."

"They did what they said they would do in the time they said they would do it. Even if I had to travel, I would go to them. They do a good job. They came highly recommended."

Mark F. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job, have great customer service, and are easy to work with."

"They are more personal than a larger facility."

Gerald O. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, and they were suggested by my State Farm agent."

"They completed the work as promised."

William C. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very helpful and very quick getting repairs done."

"The overall service, they have a very friendly attitude and are very quick."

Barney M. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, and they do a good job."

"They kept me informed about when to bring the car in, when the parts would arrive, and when the car would be finished. They kept their promises."

Karen C. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very knowledgeable and did a great repair on my car. "

"They were fast."

Vicki T. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is top-notch level service, they pick up your vehicle, and make it convenient for you. They deal with insurance companies and make it effortless for the person who needs to have their car repaired."

"They make it a pain-free experience for me."

Celeste Y. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend they go there, because I think they are not going to screw up. I think they know what they are doing."

"The location, it is a couple miles from home, so I can droop it off and walk home. They did a wonderful job. Our truck is aluminum, and I understand they are one of the few places certified to work on aluminum vehicles. "

Marc B. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very easy to work with, and I think their pricing is very fair."

"I had a very small job. It could have gotten really expensive, but they figured out a way to do it in a way that wasn't expensive. They got creative."

Marsha W. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really a good, small-town business. They are friendly, have loaners, and they get the work done for you. They do an excellent job on the work."

"They are really great, I have been there four times, even had my car towed from Lake County to Carreras using my AAA membership. I have a lot of respect for them. They have loaner vehicles to lend you, which is nice. For instance, a guy from South Carolina in a giant trunk hit me, so I called Carreras Auto body from the parking lot when the police were doing their report. I really needed a loaner car, so I could get to work. I towed my car to Carreras, and the main guy was there. He helped me unload my car and get a loaner car for work."

Carlos S. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have friendly customer service."

"They did a good job on the body work and paint job. They have good quality work."

Stephanie . Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was really happy with their service."

"Their quality of work was really well done. I was really happy."

Lucas M. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job, and they are the best auto body place in town."

"Pretty good job for me, and they are nice people who I have a lot of respect for. They worked with my insurance."

Tatiana M. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're fast and good."

"They are convenient. They're good."

Virginia F. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really reliable, stand by their work, and do a great job."

"I had a problem that kept reoccurring. They stood by their work and continued to work on it until it was fully resolved."

Patricia S. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really take care of you. After having a traumatic experience, I felt very comforted."

"Well, besides the service, he had a rental car right there for me, which made it easy."

Barry R. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the friendliest and most professional auto body service I've ever used."

"The quality of the work, the friendliness of the people I dealt with, and the speed in which they got the job done"

Carmello A. Verified Carreras Auto Body Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very polite, careful, and they do excellent work. They match paint perfectly. The job was done well inside and outside. I only have the highest regard for them."

"It is close and convenient to where I live. "