Diamond Certified Company Report

Cano Eixo Construction

Diamond Certified Company Report

Cano Eixo Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 80 VERIFIED CUSTOMERS i

Dorcas Y.

VERIFIED Cano Eixo Construction CUSTOMER

1 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

You will find no better construction experts in the area. They pay attention to detail, they have ideas that you would never have come up with, and I have never had anyone complete a job with such a high quality of expertise. Every little detail is taken care of.

The teams were great. We were on first-name bases. Cano Eixo is wonderful, I can't tell you how wonderful they were. They are just excellent in every way. We had them do both bathrooms, a skylight, a solar panel, lighting, and some electrical stuff. They did a lot of work for us.

Susan F.

VERIFIED Cano Eixo Construction CUSTOMER

2 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. Aleixo is very professional.

They do their due diligence. They really work hard for the customer, and they really have good attention to detail. They discuss every step of the way with you. They talk to you about what they are doing, and they go through the plan with you in great detail so we were clear about what they were going to do. Anytime that we had any questions, we could just call them up and they would come around and talk to us in person, instead of over the phone. They went out of their way and made sure we were happy with everything. They did the bathrooms in our house and we are thinking about using them again to remodel our kitchen. They've done a brilliant job.

Bruce J.

VERIFIED Cano Eixo Construction CUSTOMER

3 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very conscientious, very personable, and quality-oriented.

He has been very good.

Read All 80 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Cano Eixo Construction provides a variety of residential remodeling and home improvements services for clients in the East Bay Area and its surrounding counties. The company uses old-world, European construction techniques to remodel kitchens and bathrooms, install indoor and outdoor fireplaces and waterfalls, fabricate and install granite and marble countertops, build home additions, and more.

Owner Aleixo Chumbeiro says he draws equally upon his old-world skills and Portuguese/European heritage to create exceptional indoor and outdoor living spaces. “Working with raw materials is second nature for me, from natural granite and marble to tile and wood. It is a time-honored tradition, and I’m proud to be a part of it.”

Cano Eixo Construction believes the quality of any component of a living space is contingent on the strength of its foundation, and it trains its employees to never take shortcuts on workmanship or quality. “We employ professionals who possess unique combinations of skilled craftsmanship, technical knowledge and industry savvy,” says Mr. Chumbeiro. “Together, we produce and maintain finished products that are timeless and functional.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Cano Eixo Construction

COMPANY CONTACT
Service AREA

The East Bay
Surrounding Counties

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SERVICES PERFORMED

Fireplaces
Granite & Marble Countertops
Home Additions & Improvements
Kitchen & Bathroom Remodeling
Outdoor Living
Plumbing
Waterfalls
Wood & Tile Floors

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Cano Eixo Construction

Company Profile

Cano Eixo Construction provides a variety of residential remodeling and home improvements services for clients in the East Bay Area and its surrounding counties. The company uses old-world, European construction techniques to remodel kitchens and bathrooms, install indoor and outdoor fireplaces and waterfalls, fabricate and install granite and marble countertops, build home additions, and more.

Owner Aleixo Chumbeiro says he draws equally upon his old-world skills and Portuguese/European heritage to create exceptional indoor and outdoor living spaces. “Working with raw materials is second nature for me, from natural granite and marble to tile and wood. It is a time-honored tradition, and I’m proud to be a part of it.”

Cano Eixo Construction believes the quality of any component of a living space is contingent on the strength of its foundation, and it trains its employees to never take shortcuts on workmanship or quality. “We employ professionals who possess unique combinations of skilled craftsmanship, technical knowledge and industry savvy,” says Mr. Chumbeiro. “Together, we produce and maintain finished products that are timeless and functional.”

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Company Philosophy

"We aim to impress our clients with our detailed, service-oriented approach to our work. We show up on time, keep them updated as their projects progress and finish on schedule. Every job receives the same attention to detail, no matter how large or small. Nothing is more important to us than knowing our clients are thrilled with their new living spaces."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction firms that have earned the prestigious Diamond Certified award. In addition to its Diamond Certified status, Cano Eixo Construction preserves its reputation for providing excellent customer satisfaction by emphasizing communication throughout every step of the construction process. “Respecting our clients is our top priority,” confirms owner Aleixo Chumbeiro. “We’re in constant contact with them and provide regular updates on their projects. We show up on time and leave work areas clean at the end of each day. Ultimately, we strive to build a positive relationship with each customer.”

Cano Eixo Construction works on a variety of residential remodeling projects for East Bay residents, including home additions, kitchen and bathroom remodels, granite and marble countertop installations, outdoor living spaces and kitchens, and more. The company specializes in creating European-style kitchens and bathrooms–a practice that’s indicative of Mr. Chumbeiro’s cultural heritage. “I was born and raised in Portugal,” he explains. “Before moving to the United States in 2004, I ran my own company in Portugal and gained valuable experience in the European style of remodeling. I draw upon those old-world skills to make each project unique.” As a further reflection of this approach, the company prefers to use raw, natural materials such as stone, wood and marble whenever possible.

Unlike larger construction companies that require clients to deal with several points of contact throughout the construction process, each of Cano Eixo Construction’s jobs is personally supervised by Mr. Chumbeiro himself. “I’m onsite every day,” he confirms. “No job is complete until I inspect it thoroughly and declare it finished. My high standards ensure we’ll never take shortcuts–all work is done the right way using quality materials. We don’t leave until the customer is happy.” Another unique feature of Cano Eixo Construction is its transparent approach to providing references. Before clients sign their contracts, they’re given a comprehensive list of former customers and encouraged to contact them. “Some of our past clients even invite people into their homes to get a firsthand look at their finished projects,” says Mr. Chumbeiro. “It’s a good way to confirm our professionalism and quality.”

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Industry Info

Outdoor kitchens are relatively new in terms of a remodeling concept, but they’ve become increasingly popular because of their aesthetic appeal and virtually limitless design possibilities. Before you commit to an outdoor kitchen project, however, it’s important to first determine your specific kitchen and environmental needs. Consider the following tips to get started:

Understand your requirements
• Are you an occasional or full-time griller? Do you prefer gas or charcoal? Is a hybrid grill the right solution or would two grills be a better choice? Do you need refrigeration or wood smoking equipment? How often do you entertain? Make sure you know the answers to these questions before taking on an outdoor kitchen project.

Apply basic kitchen design principles
• Make sure you hire a construction firm that has a good understanding of kitchen design. Cold areas (refrigeration), hot areas (grills and cooktops), wet areas (sinks) and dry areas (prep counters and storage) must all work together effectively in proper proximity, with each allocated the right amount of space.

Select low-maintenance materials designed to withstand the rigors of an outdoor kitchen
• High-quality stainless steel provides a sanitary surface that can be easily cleaned and is corrosion-resistant in harsh environments.
• Natural stone counters work well, but some require sealing on a regular basis. The densest granites, such as “absolute black,” are among the least porous stones but may not be ideal for your design aesthetic.
• Consider how much heat certain counter materials will absorb under constant sunlight. Some materials stay naturally cooler than others, and it isn’t always a “light versus dark” color issue.
• Counters and patio/decking material (especially near the grill and other cooking equipment) should be highly resistant to grease stains. Don’t be afraid to mix patio materials.

Complement the design of your home
• An outdoor kitchen design should complement the architecture of your home and landscape. Make sure your contractor uses compatible materials and incorporates subtle architectural details.

Plan the entire space as part of a single functional plan
• Dining areas, lounging areas, cooking areas and pool areas often coexist. Think of these as outdoor rooms and consider the flow of traffic between them as part of the overall design.
• Try not to isolate the outdoor kitchen from the rest of the backyard. Create opportunities for interaction between the kitchen and other areas.

Plan for utilities
• Be aware that the location of your outdoor kitchen and its equipment can greatly affect the installation or placement of necessary gas, water and electrical supplies.

Extend the outdoor entertaining season
• Install pergolas or awnings in both the cooking and dining areas to maximize shade.
• Appropriate rain shelter for your outdoor kitchen can help keep the cook dry and comfortable even if guests migrate indoors. Do not, however, put a combustible ceiling or awning above an outdoor grill. If necessary, use an outdoor-rated ventilation hood.
• Natural gas patio heaters can be used effectively under eaves and pergolas. If your budget allows for it, consider installing radiant heat under the patio and countertops. Portable propane patio heaters are good solutions for modest budgets.

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Frequently Asked Questions

Q: How long will my job take to complete?

A: It depends on the project, but there are some typical time estimates you can plan around. Small bathrooms usually take two weeks, master bathrooms take four weeks and kitchens take six to eight weeks.

Q: Do you do a walkthrough with customers after their jobs are complete?

A: Yes. When a project is finished, I explain how the appliances work, how to seal and maintain granite countertops and other surfaces, and so forth. If a customer ever has questions, they can always contact me.

Q: Do you maintain a clean worksite?

A: Absolutely. We use rugs to cover floors and plastic to cover furniture and walls. Using a metal frame that supports sheets of plastic, we actually build a ‘room’ around the work area to control dust and dirt. We never leave any debris in the house—it’s hauled away daily. At the end of each work day, we vacuum and clean up everything, and no tools are left at the site. We want to make sure that when the customer comes home, they won’t even know we’ve been there.

Q: How do you regulate security when your workers are in my home?

A: We implement strict guidelines regarding where the crews can go outside of the regular jobsite. For example, we’ll consult with you ahead of time about available bathrooms and where they’re located. I’ve been working in people’s houses for 20 years, and I’ve never had a problem or complaint. But if something ever did happen—breakage, damage or something missing—we’d take full responsibility to compensate you and make it right.

Q: Do you recommend getting permits?

A: Yes. Even though we guarantee the job will be done according to all codes and regulations, we routinely advise our customers to use permits. We can also pull permits for you.

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COMPANY WEBSITE
www.canoeixoinc.com
Diamond Certified RATINGS ON Cano Eixo Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 80 VERIFIED CUSTOMERS i
Cano Eixo Construction : Average 8.8 out of 10 based on 80 unique customer surveys of customer satisfaction.

Dorcas Y.

VERIFIED Cano Eixo Construction CUSTOMER

1 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

You will find no better construction experts in the area. They pay attention to detail, they have ideas that you would never have come up with, and I have never had anyone complete a job with such a high quality of expertise. Every little detail is taken care of.

The teams were great. We were on first-name bases. Cano Eixo is wonderful, I can't tell you how wonderful they were. They are just excellent in every way. We had them do both bathrooms, a skylight, a solar panel, lighting, and some electrical stuff. They did a lot of work for us.

Susan F.

VERIFIED Cano Eixo Construction CUSTOMER

2 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them. Aleixo is very professional.

They do their due diligence. They really work hard for the customer, and they really have good attention to detail. They discuss every step of the way with you. They talk to you about what they are doing, and they go through the plan with you in great detail so we were clear about what they were going to do. Anytime that we had any questions, we could just call them up and they would come around and talk to us in person, instead of over the phone. They went out of their way and made sure we were happy with everything. They did the bathrooms in our house and we are thinking about using them again to remodel our kitchen. They've done a brilliant job.

Bruce J.

VERIFIED Cano Eixo Construction CUSTOMER

3 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very conscientious, very personable, and quality-oriented.

He has been very good.

Jan L.

VERIFIED Cano Eixo Construction CUSTOMER

4 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

That their work is excellent, and they are perfectionists.

They are easy to work with, they have good suggestions, and the quality is exactly what I wanted.

Kate B.

VERIFIED Cano Eixo Construction CUSTOMER

5 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

Aleixo's visual eye was good, he has a good eye. If a customer is a little off target, which a lot of them are, especially if they've never built anything in their life, and they come with all of these preconceived notions of how to do stuff, if asked appropriately, Aleixo will respond with suggestions and advice.

The workers are great. They are in it, not just punching the clock. They all seem to have good attention to detail.

Marilyn S.

VERIFIED Cano Eixo Construction CUSTOMER

6 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a very good job, but they took a lot of time doing it.

The quality of the work

Daniele B.

VERIFIED Cano Eixo Construction CUSTOMER

7 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are fantastic and follow through with their promises.

I like that they do exactly what they say they'll do.

Sandra M.

VERIFIED Cano Eixo Construction CUSTOMER

8 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they are not the cheapest, but they are the best.

Quality of their work

Jeff D.

VERIFIED Cano Eixo Construction CUSTOMER

9 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do great quality work but sometimes their schedule is mystifying.

When everything is done, it's fantastic.

Jennifer S.

VERIFIED Cano Eixo Construction CUSTOMER

10 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

I trust his opinion and input during the remodeling process.

Very easy to work with and very reliable

Julie T.

VERIFIED Cano Eixo Construction CUSTOMER

11 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have a high quality of workmanship and they take pride in their work. The workers are cordial and clean.

Their honesty and flexibility

Louise M.

VERIFIED Cano Eixo Construction CUSTOMER

12 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality and customer service you get is what you pay for and they are first rate.

They are involved and any issues or concerns or whatever, they fix them immediately. Their customer service is great and their guys show up on time. The quality of their work is great and I am happy with the work they did in my bathroom.

Phil B.

VERIFIED Cano Eixo Construction CUSTOMER

13 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very easy to work with, reliable, and great ideas beyond your own

The completeness where you may have thought of certain things and there are certain things where you may have otherwise postponed, but they're able to do it as part and parcel of what you have decided to do.

Eveline L.

VERIFIED Cano Eixo Construction CUSTOMER

14 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good, very thorough, and very knowledgeable.

He knows what he is doing.

Sandra L.

VERIFIED Cano Eixo Construction CUSTOMER

15 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very responsive to questions or concerns and very willing to help with whatever needs to be done.

They are very reliable and trustworthy. They kept everything in my home in immaculate condition.

Kathy M.

VERIFIED Cano Eixo Construction CUSTOMER

16 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have amazing attention to detail and quality workmanship.

I like their workmanship. Everything was really good.

Andie S.

VERIFIED Cano Eixo Construction CUSTOMER

17 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional, and they did an excellent job.

The quality of their work

Brian L.

VERIFIED Cano Eixo Construction CUSTOMER

18 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is trustworthy and has the highest level of craftsmanship.

Aleixo would consider our ideas and then give us his creative feedback. We always like his ideas the best.

Bruce J.

VERIFIED Cano Eixo Construction CUSTOMER

19 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

His quality is very good.

He gives very good suggestions and is also open to other ideas.

Darren M.

VERIFIED Cano Eixo Construction CUSTOMER

20 of 80

Quality 10
10 10
Loyalty Yes
CRITIQUE

I guess I would say that they are not the cheapest, but they are the best.

Their competence, and they are very good at what they do.

Read All 80 Survey Responses at Ratings View