DIAMOND CERTIFIED COMPANY REPORT
Cano Eixo Construction
Cano Eixo Construction provides a variety of residential remodeling and home improvement services for clients in the East Bay Area and its surrounding counties. The company uses old-world, European construction techniques to remodel kitchens and bathrooms, install indoor and outdoor fireplaces and waterfalls, fabricate and install granite and marble countertops, build home additions and more.
Owner Aleixo Chumbeiro says he draws equally upon his old-world skills and Portuguese/European heritage to create exceptional indoor and outdoor living spaces. “Working with raw materials is second nature to me, from natural granite and marble to tile and wood. It’s a time-honored tradition, and I’m proud to be a part of it.”
Cano Eixo Construction believes the quality of any component of a living space is contingent on the strength of its foundation, and it trains its employees to never take shortcuts on workmanship or quality. “We employ people who possess unique combinations of skilled craftsmanship, technical knowledge and industry savvy,” says Mr. Chumbeiro. “Together, we produce and maintain finished products that are timeless and functional.”
Company Philosophy
“We aim to impress our clients with our detailed, service-oriented approach to our work. We show up on time, keep them updated as their projects progress and finish on schedule. Every job receives the same attention to detail, no matter how large or small. Nothing is more important to us than knowing our clients are thrilled with their new living spaces.”
Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.
Fireplaces
Granite & Marble Countertops
Home Additions & Improvements
Kitchen & Bathroom Remodeling
Outdoor Living
Plumbing
Waterfalls
Wood Floors & Tile Floors
Comparative Summary
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction firms that have earned the prestigious Diamond Certified award. In addition to its Diamond Certified status, Cano Eixo Construction preserves its reputation for providing excellent customer satisfaction by emphasizing communication throughout every step of the construction process...
Frequently Asked Questions
Q: Do you do a walkthrough with customers after their jobs are complete?
A: "Yes. When a project is finished, I explain how the appliances work, how to seal and maintain granite countertops and other surfaces, and so forth. If a customer ever has questions, they can always contact me."
Q: How long will my job take to complete?
A: "It depends on the project, but there are some typical time estimates you can plan around. Small bathrooms usually take two weeks, master bathrooms take four weeks and kitchens take six to eight weeks."
Q: Do you maintain a clean worksite?
A: "Absolutely. We use rugs to cover floors and plastic to cover furniture and walls. Using a metal frame that supports sheets of plastic, we actually build a ‘room’ around the work area to control dust and dirt. We never leave any debris in the...
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Industry Info
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Make sure your outdoor kitchen is designed to reflect the details of your home.
Outdoor kitchens are relatively new in terms of a remodeling concept, but they’ve become increasingly popular because of their aesthetic appeal and virtually limitless design possibilities. Before you commit to an outdoor kitchen project, however,...
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Findings based on statistically reliable research from 35 surveys
Customer Satisfaction
Company Credentials
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
100%
n = 35
Diamond Certified Qualification
Based on 35 customer surveys, we declare
Cano Eixo Construction
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1474
Continuously qualified since December 2008.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Allison R. Verified Customer Name
"He was knowledgeable, thorough, on time, and cooperative. His workers were very neat. They seemed to be very professional in all respects. We had a good relationship. I thought he did a good job. He was honest and reliable."
Research conducted by American Ratings Corporation. Ratings Methodology
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Survey Responses For
Cano Eixo Construction
Cano Eixo Construction: based on 35 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Allison R. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was knowledgeable, thorough, on time, and cooperative. His workers were very neat. They seemed to be very professional in all respects. We had a good relationship. I thought he did a good job. He was honest and reliable."
Bob F. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does great work. He is on time, and he offers very good prices."
Cristines J. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional, high quality, and very reliable."
Naomi G. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their responsiveness, reliability, the quality of their work, and the cost."
Ann M. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would refer them. They did a fabulous job. The quality of the work was great. The workers that were here were just really good people. They worked well around the family and they cleaned up well."
Christine J. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were extremely professional and very reliable. They had great quality and they went above and beyond in service."
Elvis. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were punctual, answered every question that I had, and they had great prices. Dependability was very high with me. I was not able to be there and he changed his schedule to accommodate me. The timeline that he got the job done in was great."
Joyce M. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned up after themselves. When they said they would do a particular job, it was done. They vacuumed and cleaned my toilet because they used it. They were such nice people."
Julie B. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When he said he would do something or be there, he honored his word. He always followed up. He was very conscientious and detail oriented. The people that come in and see my place compliment me. He had a very good vision about things. I am thrilled with what he did. He had wonderful workers and a wonderful personality. He was excellent. I have given his name to many of my neighbors that have seen the work. With my appliances, he indicated that he wanted to install them himself so that it wouldn't mess up the cabinetry. He should definitely be Diamond Certified."
Laurie T. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is just meticulous and his work is top quality. He is kind of a perfectionist. Even if you think something is fine, if he is not satisfied, he will redo it until it's up to his standards."
Linda W. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The best thing was that the finished product was absolutely gorgeous. I liked the timely manner and professional way he took care of things. I was so satisfied. I don't hesitate to recommend him to anyone."
Mary C. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Right down to the details, he does neat and excellent work. I would recommend him to anyone."
Myra B. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the service, the punctuality, and their communication in saying when they will be at a site."
Rosemary. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was the absolute best. He was very kind. He did the work right. His rate was reasonable. I felt confident that he knew what he was doing."
Sheryl R. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was always on time and he did an excellent job."
Suzy S. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He does quality work. He is creative and artistic. He delivers what he says he will. He has a commitment to quality and he is thorough. He is easy to work with."
Tagalle (. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His attention to detail, he did the floor and the granite for our complete kitchen remodel. It was within the deadline."
Tammi V. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was amazing. The work he did was completely top notch. He was on time and everything he did was perfect."
Terry B. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good craftsmanship. There were a lot of things that I liked. They were kind and respectful. I was very pleased. He had several guys come out. I appreciated that they made what seemed like impossible work so easy. We kept asking them to change the direction of the island that they put in and they were so patient."
Tony O. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His thoroughness and the quality of his work."
Jason S. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a very good job of managing the project. I thought he was very honest about the prices and what the scheduling was going to be like. He met the schedule, even though it was very tight."
Rich B. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They meet your schedule. They are competitively priced. They are flexible with scheduling. They always deliver a good quality product."
Tom G. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did what he said he would do, and he did it very quickly. He came in a couple of days after we called him. Everything he did was perfect."
Beah H. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very willing to listen and work with us. They were knowledgeable about what they were doing and very creative."
Dick G. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of the work and their ability to respond when we needed some adjustments made."
Lebow (. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There were a couple of issues with the waterfall. He came back time and time again without question. He did everything needed to make it right. We used a lot of contractors. He was by far the most conscientious."
Jason C. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked him personally. He was easy to communicate with. He was able to do what I wanted. We had the same vision."
Barry G. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and willing to help us do things."
Christine S. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His integrity is what I like best. I recommend his company to everyone."
Ronnie E. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did some quality work."
Jessica S. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job. They were courteous and they showed up on time."
Mike F. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication in understanding of the details of the job."
Tim T. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and timely. They paid attention to details."
Sue B. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent craftsmanship, I would rate his craftsmanship a '9'. He has great people working for him. He is articulate, and he communicates well. I like his personality. He is amicable."
Mr. C. Verified Cano Eixo Construction Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went above and beyond the call of duty on some things by working on what they were not originally asked to do."
