Independently Rated Highest in Quality
Originally Earned:
May 2017
We declare that California Heating and Cooling HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2442
(415) 735-0927

Raul Galvez, Owner

California Heating and Cooling installs and services all types of heating and air conditioning systems for residential clients in San Francisco, Contra Costa, and Alameda Counties. The company also has the in-house capabilities to clean air ducts and perform other services that improve indoor air quality, and it offers preventative maintenance programs to homeowners who need ongoing help with their HVAC equipment.

Owner Raul Galvez says California Heating and Cooling’s customer-oriented approach to HVAC work has been a key factor in its success. “We’re very passionate about helping people reach the comfort levels they desire within their homes. We strive for excellence every day, and an important part of that is making sure we deliver nothing but excellent work that leaves our customers completely satisfied.”

California Heating and Cooling prioritizes quality control throughout each phase of its work in order to consistently ensure customer satisfaction. “Our motto is, ‘If it’s not right, we’ll make it right by any means,’” explains Mr. Galvez. “Our clients appreciate how dedicated we are to ensuring their comfort and tailoring their energy savings to fit their lifestyles.”

Company Philosophy

“We love our customers—we wouldn’t exist without their support, so we focus on providing them with quick, reliable services that solve their issues. Ultimately, we want them to trust us to handle any HVAC needs they have, and by keeping lines of communication open and ensuring our work is above satisfactory, we’re able to accomplish that goal.”

Serving San Francisco, Contra Costa and Alameda Counties

HVAC System Installation & Service
Indoor Air Quality
Duct Cleaning

Carrier
Carrier
Day & Night
Lennox
Lennox
Payne
Payne
Rheem

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for heating and air conditioning companies that have earned the prestigious Diamond Certified award. For California Heating and Cooling, the key to keeping clients happy is taking a passionate, detail-oriented approach to their HVAC projects. “We love helping people reach their ideal...

Frequently Asked Questions

Q: How soon can you get to my house and start my project?
A: "It depends on our schedule, but we can usually send someone the same day or the next day. "
Q: If I need to replace or repair my HVAC unit, can you give me an estimate over the phone?
A: "Unfortunately, we don’t provide estimates over the phone. In order to help you more effectively, we’ll need to schedule an appointment at your convenience to further assess the situation and provide you with accurate pricing....
Q: How much will it cost to diagnose my HVAC problem?
A: "Our diagnostic fee is $75, but that will be waived if you choose to have us handle the repair. "

Industry Info

Take simple steps to increase your HVAC system’s efficiency and lower its operating costs.
Even if you don’t have a high-efficiency HVAC system, there are many low-risk/high-return improvements you can make to simultaneously save money and reduce your carbon footprint. When the time comes to start regularly operating your furnace or...
Findings based on statistically reliable research from 88 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 88

Diamond Certified Qualification

Based on 88 customer surveys, we declare
California Heating and Cooling
has passed all rating steps and has earned
The Diamond Certified Award
No. 2442
Continuously qualified since May 2017.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Lynda M. Verified Customer Name
"Unfortunately it has been over a year ago, so I don't have a lot to add. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

California Heating and Cooling
(415) 735-0927
DCID9257560700

Mon – Fri: 7am – 7pm

Serving San Francisco, Contra Costa and Alameda Counties

Raul Galvez, Owner
37
12
EPA Lead-Safe Renovator, HomeAdvisor Screened & Approved
890699
Liability Insurance, Workers' Compensation
Better Business Bureau
2007
HVAC System Installation & Service, Indoor Air Quality, Duct Cleaning
Carrier, Day & Night, Lennox, Payne, Rheem
100
Residential
10-Year Warranty on Parts, 5-Year Labor Warranty on New Equipment, 1-Year Warranty on Repairs
Available via Wells Fargo (Up to 60 Days Same as Cash)

Photo & Video Gallery

Survey Responses For

California Heating and Cooling

California Heating and Cooling: Average 9.3 out of 10 based on 88 unique customer surveys of customer satisfaction.
Lynda M. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seem competent."

"Unfortunately it has been over a year ago, so I don't have a lot to add. "

Mr. P. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy was very informative."

"The technician that came out was very knowledgeable and answered all our questions concerning our heating unit."

Frank I. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It seems to be fair and efficient, reliable."

"Their price range is good."

Liz J. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were extremely reliable and fast. "

"Their responsiveness and work attitude"

Lualhati T. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are on time and stayed on schedule."

"Unsure, honestly it was a simple job."

William A. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are okay."

"Just what I said"

Carretha W. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came right out and were able to come out on a Saturday morning. They determined the problem immediately and had to order a part and were able to come out and fix the problem at that point."

"Their promptness"

Alison T. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came within their time window."

"Their technician was friendly and polite."

Judy W. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt, fast service."

"They do a clean job."

Sally N. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very efficient. They were very informative, and clean."

"Their head guy was extremely personable and very kind."

Evangelina H. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up on time and they were very nice. "

"They were timely and friendly."

Daniel T. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable."

"Nothing really"

Glenda B. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional."

"They are prompt and on time."

Kim R. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was on time and had prompt service and great communication."

"The whole experience was great. They covered everything from my insurance costs to how to save more money in the future using specific techniques as far as the insulation was concerned. They covered everything from A to Z. "

A. R. R. O. N. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Call them, they are great."

"Just what I said, they are great. "

Larry S. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great. They came out to assess a problem but did not have the part to fix at the time. They made certain to come out the very next day with the proper part and finished the job without any extra costs."

"Just as I said before"

Kim K. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"I wouldn't recommend them."

"Nothing"

Noman Q. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and honest."

"It would have to be their reliability."

Gregory H. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Based on their performance, I was satisfied. "

"No comment."

Saurabh S. Verified California Heating and Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. "

"I was overall pleased with everything."