Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
May 2009
We declare that Cacci Construction HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1534
(650) 508-0778
P.O. Box 1326
San Carlos, CA 94070

Cacci Construction has been building and remodeling homes on the San Francisco Peninsula since 1994. The San Carlos-based company handles jobs large and small, from bathroom remodels to custom home construction from the ground up. Each job receives the same careful planning and attention to detail, says owner Michael Cacci. “We pride ourselves on creating one-of-a-kind homes, additions and remodels. We never take a cookie-cutter approach.”

Mr. Cacci's industry experience spans 25 years and encompasses all phases of new home construction and remodeling. Originally a one-man operation, Cacci Construction now boasts a team of long-term employees and subcontractors with diverse skills and a common goal: to set the industry standard for quality work and customer service.

Cacci Construction also takes pride in its meticulous scheduling and ability to keep projects running on time. Customers are involved and informed of a job’s progress, “so there are never any unpleasant surprises,” says Mr. Cacci. The company’s crew is professional, courteous and enthusiastic. Once a job is underway, they keep a clean worksite, maintain dust and floor protection, and do daily clean-up and garbage removal.

Company Philosophy

"Our philosophy can be summed up in two words: we care. We care about our reputation, our customers and the quality of our work. We want to make every customer a client for life, and we want them to refer us to others. Caring about everything we do is the only way to accomplish that goal.”

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

Additions & Remodels
Bathrooms & Kitchens
New Homes
Residential
Skylight Installation
Interior Trim
Decks
Siding
Window Installation

Comparative Summary

San Carlos-based Cacci Construction handles every kind of construction job, from one-room remodels to custom new-home construction. “What sets us apart from our competition is the way we work,” says owner Michael Cacci. “We try to make the remodeling or new construction process as painless as possible for our customers.”That process starts with planning, he says. Unlike many contractors, Cacci...

Frequently Asked Questions

Q: How accurate are your cost estimates? What are your typical cost overruns?
A: "It depends on the type of job. With new homes, there’s usually very little overrun. With remodels, however, we sometimes find things we need to correct after we start work, and that can cost more. But because we scope and plan jobs in...
Q: Do you do more than one job at a time?
A: "Yes."
Q: What’s the biggest mistake people make when designing their new home?
A: "The biggest mistake is not explaining their lifestyle to a contractor—in essence, what they want out of the project. For example, if you have a bedroom above the family room, and one person likes to watch TV while another is trying to...

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Industry Info

Checking backgrounds is essential when searching for a reputable contractor.
“I can’t believe how many people hire somebody because they saw their name on a truck,” says Michael Cacci, owner of Cacci Construction in San Carlos. “I always give a reference sheet to potential clients; they can call and...
Findings based on statistically reliable research from 70 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 70

Diamond Certified Qualification

Based on 70 customer surveys, we declare
Cacci Construction
has passed all rating steps and has earned
The Diamond Certified Award
No. 1534
Continuously qualified since May 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Bill S. Verified Customer Name
"Their work, product, professionalism, efficiency, and basically everything, they really were fantastic. I also liked the quality of their subcontractors. The whole group was good."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Cacci Construction
P.O. Box 1326
San Carlos, CA 94070
(650) 508-0778

Mon - Fri: 6am - 6pmSaturday and After Hours: By Appointment Only

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

Michael Cacci
25
8
683877
Liability Insurance, Worker's Compensation
1994
Single-Family Residences, New Construction, Additions, Remodels, Kitchens, Bathrooms, Skylights, Interior Trim, Decks, Siding, Window Installation
Homeowners
1 Year

Photo & Video Gallery

Survey Responses For

Cacci Construction

Cacci Construction: Average 9.3 out of 10 based on 70 unique customer surveys of these open ended questions.
Bill S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work, product, professionalism, efficiency, and basically everything, they really were fantastic. I also liked the quality of their subcontractors. The whole group was good."

Chris A. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty, workmanship, trust, and all of their subcontractors were great."

George K. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very clean, and they communicated very effectively. The worksite was always spotless. They never left a big mess. They always kept me informed of their progress, so I knew where they were. They kept on schedule. There were a few adjustments that I wanted made during the process, and they were very accommodating with that. In terms of their work and quality, they were top notch."

Greg V. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their detail and quality, if something didn"

Ashley R. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very organized in every way. They were efficient, on task, professional, and tidy."

Sophie J. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were open, honest, and they kept on schedule. I was very happy with all of their subcontractors. I have been happy with everything. "

Steve F. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very good about establishing a schedule and keeping both himself and his subcontractors to the schedule."

George K. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their time management, honesty, and straightforwardness"

Jim F. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their scheduling, staying on schedule, and the quality of their work"

John O. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Hands on, very responsive, quality, I thought they did a great job."

Ned B. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very organized and timely. He finishes on time. He's very good."

Ren R. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Organization, efficiency, and professionalism, everything about them was wonderful, amazing, and perfect."

Steven B. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can communicate with them. They do quality work."

Anna B. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mike Cacci will do whatever it takes to do the job right."

Claudia S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think what I like best is his efficiency. "

Craig W. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We had a very large remodel. I'd give him a '15'. He was on time, on budget, and very clean. He was on top of everything and in control from start to finish. He did everything we asked and then some. If you ever need a written recommendation, I'll be happy to give him one."

David Y. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was on time. When he said he would be there, he was there. His scheduling was fantastic. The quality of his work was very good."

David M. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness and their conscientiousness. He was very conscientious about having everything on site and ready to go when it was time to put something in place."

Dennis G. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"What I liked best was that he was there when he said he would be. He had a very organized schedule and he stuck to it."

Greg V. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Lots of things, but especially that he was always on schedule, there was never any delay."

Ira B. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would have to say their quality and the timeliness of their work"

Jeff W. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliability, organization, professionalism, the quality of his workers, and attention to detail, he thought of things that we didn't think of and my husband is very thorough."

Jim C. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the follow-through and the adherence to the schedule. The communication was great. He kept me abreast of any changes and informed me about what he was doing. No horror stories, I would highly recommend him to anyone."

Jim P. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was extremely detail orientated and he stayed on schedule."

Jim T. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was always on time. If Mike encountered a problem, it didn't slow the job down. He would throw in the extra time and put the guys on it to get it accomplished. As far as extra effort goes, he worked on a Saturday and got extra guys to get me back into my house before Christmas. I thought Mike and his crew were awesome."

John V. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great at scheduling and following through. We really liked the subcontractors. They were all very professional and easy to communicate with. We could talk with them about what they were doing. That helped with the decision making. I thought they did a great job. I would call it a great experience."

John D. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attention to detail"

Joseph V. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very timely, and he was good about keeping us updated about what was happening."

Mike C. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His promptness and sticking to the schedule, at first, we were hesitant to hire him for cost reasons. We had a great experience and I'm glad that we did."

Mike G. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their timeliness and the way they stuck to the schedule, the subcontractors were always right on time. The only delay we had was for some materials that came in late. I was very happy with the whole thing."

Mike S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He stayed on his time schedule perfectly."

Reed H. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked fast."

Rob F. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work. All of his employees were very professional. He was very conscientious about being on time. The quality of the work was really high."

Robert S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very fast and the quality was excellent. The work was incredibly good. I trusted him completely. He completed the project as expected and he followed up as well. "

Scott M. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship and the professionalism"

Staci S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work that they did, all of his workers were courteous and on time. They also cleaned up after themselves. The quality was excellent."

Susan E. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was done perfectly. I was happy. I enjoyed my experience with Mike."

Tim G. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The top thing was quality. Second was predictability, he was right on budget. Third was that he was able to offer creative solutions to problems as they came up. Fourth would be that he was an easy guy to work with."

Tim F. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very good about staying on schedule and being on time. There was a high degree of attention to detail. The people were all good and nice."

Todd M. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were excellent."

Tony M. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"On time and good follow through"

Vincent K. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They stuck to their deadlines exactly. I have three young children and I was without a kitchen. He made it every single day and the product was fantastic. We remodeled our entire first floor and it looks great."

Wayne S. Verified Cacci Construction Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough and very neat. They do excellent work."

Grant H. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up, and they got things done on time."

Channing S. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was impressed with the quality of their work and how quickly it was done."

Juan J. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The subcontractors were effective. They were good people."

Andrea M. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do the work quickly. They do really good work and they're very reliable."

Austin M. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They came in on time and on budget."

Bob L. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was top notch."

Brian L. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mike was and still is extremely responsive. If we ever had a problem, he was right there. He was pleasant to work with. His subcontractors were prompt, easy to work with, and clean. If there was a mistake, it was fixed for us, no problem. We've recommended him to several friends. I think that says everything."

Chris S. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"First and foremost, they were on schedule and on budget. Secondly, the quality of his crew was good. Finally, there was a good flow of ideas and communication during the design process."

Dan W. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was on time and on schedule for all the things he committed to."

Dave M. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Flexibility"

Ed B. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very professional at every turn."

Gary L. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We've used him twice. He gave us a schedule and he kept to it. Both times, I thought the quality of his work was very high."

John C. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was on time and on the ball."

John S. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, professional, and the work was of excellent quality."

John M. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very thorough. He has great attention to detail. We are considering using him for another project pretty soon."

Michael N. Verified Cacci Construction Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, they were professional, very reliable, and honest."

Art C. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They kept to their schedule."

Henri L. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He is on schedule."

Dennis H. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything, he was confident, on time, and he knew what he was talking about. I'll be using him again for another project."

Joe C. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and adhering to the schedule"

Michael C. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He communicated well and he kept us in the loop on everything. He was right on schedule. He did a good job."

Thomas P. Verified Cacci Construction Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Timeliness and attention to detail, they're very good overall. "

Brad S. Verified Cacci Construction Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They gave us a schedule and they pretty much stuck to it."

Fred K. Verified Cacci Construction Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They did a really good quality job."

Jeff K. Verified Cacci Construction Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I've used him several times over the last eight years. Until recently, the quality of his work was superb."

Anna R. Verified Cacci Construction Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"He was a great guy. I liked him. I used him in the past and I was very satisfied."

Matthew C. Verified Cacci Construction Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"He was on time and things happened when he said they would. Except for the painter, he had quality people. The work was done well."