Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
February 2007
We declare that C & J Fencing, A Division of Mt. Diablo Lumber Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1047
(925) 335-6933
(408) 915-8123

& J Fencing builds redwood fences, wood retaining walls, and gates for residential and commercial clients in Contra Costa and Alameda Counties. The family-owned company specializes in redwood fencing, but it can install numerous styles, including chain link, deer, iron and vinyl. It’s also environmentally-conscious—it uses wood sealants that are free of harmful chemicals and meet all American Wood Protection Association (AWPA) standards, and it can remove and recycle existing fences.


Owners Chris and Jennifer French say C & J Fencing has built a reputation for offering professional service with personal appeal. The Frenches and their staff have more than 40 years of combined experience designing, constructing and maintaining outdoor enclosures. “We work closely with our clients and give them status reports throughout the process,” says Mr. French. “They know what to expect each day.”


C & J Fencing uses redwood boards supplied from its own lumberyard that are thicker and stronger than most other redwood boards, says Mr. French. “We also use longer posts—we sink them deeper into the ground, which anchors them more securely and allows them to stay straight for far longer.”

Company Philosophy

“To emphasize our commitment to customer satisfaction, we never require payment until our work is complete and our clients are happy. We work hard to prove that customer service still exists, and we strive to be the gold standard to which other companies aspire.”

Serving Contra Costa and Alameda Counties

Fencing
Redwood Fences
Wood Retaining Walls
Ornamental Iron
Chain Link
Fence and Deck Staining
Fence Restoration
Custom Gates

Comparative Summary

When you contact C&J Fencing, the first thing you may notice is how you’re treated—“like an individual, not a number,” says owner Chris French. He and his team strive to make every customer feel as though he or she is the only customer. Founded in 1990 by Mr. French and his wife Jennifer, C&J Fencing specializes in redwood fencing and wood retaining walls for...

Frequently Asked Questions

Q: What time should I expect the C&J crew to arrive?
A: "You can expect the crew at your house between 9 and 10 a.m."
Q: What do I need to do to prepare?
A: "The crew needs two feet of workspace on either side of the fence. Please remove any potted plants and yard decorations from that area, as well as anything attached to the fence that you don’t want us to haul away."
Q: Do I need to be there when the crew arrives?
A: "Although that’s ideal, we understand work and other commitments may not permit it. Please be sure to give the office a phone number where you can be reached throughout the day in case there are any questions."

Industry Info

Is your fence contractor available to begin immediately?
“Watch out for any contractor who can start tomorrow,” says Chris French of C&J Fencing. “There’s often a reason for that.” The fence business is bustling, he says, and the best contactors are in perpetually high...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
C & J Fencing, A Division of Mt. Diablo Lumber Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1047
Continuously qualified since February 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Vincent. Verified Customer Name
"The quality of work."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

C & J Fencing, A Division of Mt. Diablo Lumber Inc.
(925) 335-6933
(408) 915-8123
(510) 397-8965
(925) 355-1512 fax
DCID9253551380

Mon – Fri: 8am – 6pm
Sat: By Appointment

Serving Contra Costa and Alameda Counties

Chris French, Owner
9
30
924202
Liability Insurance, Workers' Compensation
Better Business Bureau, Builder's Trade Association
Best of the Bay - KRON (2009)
2005
Fencing, Redwood Fences, Wood Retaining Walls, Ornamental Iron, Chain Link, Fence and Deck Staining, Fence Restoration, Custom Gates
15-Year Warranty on Pressure Treated Posts and Kick Boards, 1-Year Warranty on Gates, 1-Year Warranty on Labor
Contra Costa Fences

Photo & Video Gallery

Survey Responses For

C & J Fencing, A Division of Mt. Diablo Lumber Inc.

C & J Fencing, A Division of Mt. Diablo Lumber Inc.: Average 8.9 out of 10 based on 150 unique customer surveys of customer satisfaction.
Vincent. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of work."

Tricia M. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very nice and trustworthy. I just spoke with my sister yesterday about them and she told me she was going to call them for an estimate."

Tony M. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of my overall experience with them was great."

Tom H. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was good."

Tim S. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the quality of the workmanship. They were also very personable. It was just a great experience."

Syd H. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, clean and good."

Sky B. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fence went up quickly. It looks nice."

Sean N. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"The workers were nice and they did what they said they were going to do."

Sandy S. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I guess they came in and did a very quick job."

Ruthanne P. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They handled my senior neighbors remarkably well. They were also able to come to terms with us on a price."

Rudy L. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and fast. They used good wood."

Roy S. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They kept their schedule."

Rohan M. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and professional. Also, their prices were very reasonable."

Robert S. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and did a good job at a fair price."

Rita B. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were quick. They cleaned up well."

Rich W. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and the fence looked great."

Rebecca C. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The flexibility of the scheduling and competitive prices."

Ralph S. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The in-and-out service."

Ralph B. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good prices and good quality."

Pete R. Verified C & J Fencing, A Division of Mt. Diablo Lumber Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would and finished in the exact time they promised."