Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
February 2007
We declare that C & J Fencing, A Division of Mt. Diablo Lumber Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1047
(925) 355-1380

C & J Fencing, A Division of Mt. Diablo Lumber Inc. specializes in redwood fencing, decks, arbors and wood retaining walls for residential and commercial clients throughout Contra Costa and Alameda Counties. Founded by Chris and Jennifer French in 2005, the family-owned company is known for professional service with personal appeal. Mr. French and his staff offer more than forty years combined experience in design, construction and maintenance of outdoor living spaces.

The C & J team enjoys working with the customer from initial design concept to choosing materials through putting the finishing touches on the project. You'll receive status reports throughout the process and will know what to expect each day. Since many fencing projects entail working in more than one yard, C & J Fencing is happy to meet with your neighbors to formulate a plan that works for everybody. Dedicated to quality, C & J Fencing uses thicker, stronger-than-average wood (supplied by their own lumberyards) that results in more beautiful and durable structures. Wood sealants are free from harmful chemicals and meet all AWPA standards. As a courtesy, existing structures can be removed and the wood is recycled. Their work is guaranteed - as is your complete satisfaction.

Company Philosophy

"To emphasize our commitment to customer satisfaction, we never require a penny of payment until the work is complete and you are happy. We want to prove that customer service still exists, and be the gold standard to which other companies aspire."

Serving Contra Costa and Alameda Counties. A Division of Mt. Diablo Lumber Inc.

Wood
Redwood Fences
Redwood & Composite Decking
Custom Arbors
Retaining Walls
Ornamental Iron
Chain Link
Fence and Deck Staining
Fence Restoration
Custom Gates

Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
C & J Fencing, A Division of Mt. Diablo Lumber Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1047
Continuously qualified since February 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were here when they said they would be, they worked without bothering us, and the quality of the fence was fabulous. The price was excellent. We've already recommended them to our neighbors."

–Herbert

"Efficient, quick turnaround, and the project manager was very good."

–Ben D.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

C & J Fencing, A Division of Mt. Diablo Lumber Inc.
(925) 355-1380
(925) 355-1512 fax

Mon - Fri: 8am - 6pm
Sat: By Appointment

Serving Contra Costa and Alameda Counties. A Division of Mt. Diablo Lumber Inc.
25
924202
Liability Insurance, Worker's Compensation
Chris French, Owner