Burkell Plumbing, Inc.

Burkell Plumbing, Inc.: Average 9 out of 10 based on 250 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Aileen D. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would tell them that I have a wonderful plumber, and he is my favorite one of all time."

"Mark is my favorite plumber. He has been helping me for years, and he is fabulous. He is the best plumber I have ever come in contact with. He does a wonderful job. I cannot tell you how fabulous he is. Every time he does something, he does the best job in the world. He has a wonderful imagination for what can be done, which is so important."

Andre R. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have always recommended them."

"The personnel, they are helpful and very kind. I have used them for 42 years."

Casandra L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Chris Ricky goes above and beyond."

"They go the extra mile."

Diane K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They come when they are called, and they are very good at diagnosing the problem and taking care of it in a hurry."

"They are fast, efficient, and they get the job done. There are never any problems after."

Donald N. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"To hire them"

"To begin with, they know what they are doing. They are very neat and very polite. I am very pleased with them."

Frank F. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very reliable and very good."

"They get the job done."

Gary P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They seem to do good work."

"They knew how to fix the problem."

Jane J. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are pretty responsive."

Jay M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable."

"They have been reliable."

Laurence L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Excellent service"

"They are local."

Matt A. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are generally available and do a good job."

"They are located close to my house."

Nancy M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Reliable and on time"

"Their work, they seem ethical, and they do a good job. I have used them for 30 years."

Robert B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very informal and personable."

"The quality of their work, and I have used them for 20 years."

Sally B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were local, and I have been very pleased."

"They came, they fixed what I needed fixing, and they were very efficient."

Susan T. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You can count on them to fix your problem."

"They are very efficient, they know what they are doing, and they work."

Suzanne S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Trustworthy, prompt, and professional"

"They were very prompt in getting here."

Vicki S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They don't send out amateur plumbers. All of their plumbers are experienced."

"Professionalism"

O. L. M. C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they respond so quickly. We've been using them for at least twenty years. We know them really well. They can do a lot more things than just simple plumbing. "

Melinada T. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did a good job. They were very orderly. They had great prices. They were awesome."

Angelo W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, honest, and they do good work."

Armando P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The politeness of their plumbers and their attention to detail"

Chip S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I used them a few times at our old house. They were on time. They always got the job done right."

Claus E. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, methodical, and friendly."

Gavin E. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They came in, looked at the job, and squeezed us in their schedule for the next day. They really worked to accommodate our schedule."

Howard F. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they would. They did what we wanted them to do. We had a tub refinished, and they put in the new drain, the new overflow valve, as well as the new sink unit. They made everything look like new."

Joyce P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they are great. They are fabulous, friendly, and fast. I have used them several times over the years."

Peter B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt, and they do exactly what I tell them to do."

Pat B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job and it worked."

Al O. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have done a lot of work for me over the years. I like the fact that they're local."

Ann H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're reliable, on time, and nice. "

Barry K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work."

Bill G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just dove in and fixed the job. They got the job done promptly."

Cindy L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All of the guys are really nice. They always show up when they say they will. They have been willing to fit me in, even when they didn't have to. They have gone beyond the call of duty to fit me in for minor plumbing emergencies. "

Diane A. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very responsive, honest, prompt, and neat. I've worked with them a lot over the years. They"

Ed C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do the job right. They're neat and clean."

Joyce P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They arrived on time, and they did the job perfectly. They were a big help. They rescued us."

Gwyneth L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did good work."

Hale P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they did a good job."

Heather S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing."

Holly P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, and they did good quality work."

Jack B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're a great company. I've used them about four times. They do excellent work."

Janet C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was easy to schedule an appointment with them, and they arrived on time. I thought they were very competent and fair."

Jackie T. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, courteous, helpful, and knowledgeable. "

Karen M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice, prompt, and knowledgeable people."

Kristin M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to talk to, and I felt like I could trust them."

Larry D. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used Chris and will continue to use only Chris. He's been doing a great job. I am happy with him, so I plan to stay with him. I told him to tell me if he ever changes companies, so I can follow him. Chris is professional, competent, and thorough. He gets the job done. I've been using him for five or six years. "

Leon R. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job quickly."

Michael K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their performance, reliability, professionalism, and their expertise. "

Cassandra Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can always count on them for being here when they say they are going to be here. They try to do whatever we need done."

A. R. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always on the ball. They do their work in a precise manner. We have been using them for a long time. Their service is excellent. "

H. C. C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The promptness"

Nina L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are on time, fast and professional."

Susan S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're good, timely and they know what they are doing."

Alexa M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Shirley S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, nice and they do good work."

E. C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The plumber was extremely knowledgeable. He was able to solve other problems that another plumber couldn't."

Jack C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. They analyzed the problem and solved it quickly. "

Barbara G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They showed up when they said they would. They did what was asked and more."

Vica C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came on time and I was happy with the work they did."

Joan M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their immediate attention to my phone calls."

Peggy H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Over the years, they've done everything for our home, and they've been wonderful."

Jan S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who came out was knowledgeable and very polite."

Ellen W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their competence"

Ken L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, cleaned up, and did a good job."

Susan C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, they're neat, and they can figure out what's wrong."

Delores W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, polite, and they did the job right the first time."

Jennifer F. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their speed in appointment setting. The man who replaced my garbage disposal was intelligent."

Cathy G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice people."

Wilma K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're on time and its easy to make an appointment with them."

Shirley M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job like they were supposed to and it was very sufficient."

Pat M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're on time, professional, informative, and they're consistent. "

Cathrine B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Chris is great. We've been using them for many years. They are extremely nice and do top quality work."

Karen K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If I have an emergency, they are extremely responsive. The guys who come out are always courteous and they"

Greg D. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way the whole business is ran. They are dependable, always give an estimate, and stick to it."

Beth H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are great guys, are always on time, perform well and follow up."

Phyllis M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service and quick availability"

Lawrence J. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient and fast. They book you quickly and are very knowledgeable."

Barbara H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive, follow up, and are friendly."

Rolf W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are available and show up on time. They seem pretty competent."

Claudia G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Since they know me, they always try to fit me in."

Jack C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt and do good work."

Diane K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are responsive and do great work. They are just very professional."

Kristen B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I recently worked with Chris, who installed six new toilets for me. He was quick, efficient, friendly and helpful."

Janet G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest. I called in the morning and they were here that morning. The tech stuck with the problem until they found a solution."

Gloria F. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were very satisfied with everything they did for us."

Marlene P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, efficient, and he did the job without making any mistakes."

Bernice P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

John H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guys"

Susan M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Come when I asked them, I've used them for the last 10 years"

Sarah O. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

Irene M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, he's a nice person, and they do great work"

Barbara C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reliable"

Patricia C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Likes the crew, professional, always follow directions very well"

Mrs. H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come on time, respond well, do good work"

Steve H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Timely response"

Peter M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I don't remember"

Pat A. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody who's ever come has been friendly and competent"

Dori C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing, cleaned up afterwards, gave me good suggestions for the future"

Harry S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a damn good job; they understand what I want"

David K. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ability to show up quickly, and their expertise"

Carolyn Z. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, available"

Harriett R. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Jeff was efficient, knew what he was doing, cordial "

Mary C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Came when they said, they fixed it"

Kelly B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, fixed the problem in record time, and it was on a weekend"

Helen B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reliability and their work"

Jack C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They come on time, they can fix what we need"

Noelle L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice and they did a good job"

Gwyneth L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, do good work, they clean up"

Naomi L. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The technician was efficient and did what he said he would; everything works perfectly now"

Kathryn C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service"

Melissa P. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt; very helpful in describing the problem and how to prevent it from happening again; reliable and courteous"

Kathleen C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, did a good job"

Francine M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional, on time, really good, helpful"

Robert S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Easy to make appointments, showed up on time, high quality"

Randall G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get out here pretty quick"

Terry Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt in an emergency, everything was well done, they were friendly and helpful"

Delores R. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very businesslike, did a beautiful job, prompt, neat and clean"

Alex E. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick response, reasonable price, did the job quickly, and they're local"

Joanne W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Courteous, prompt, did a good job"

Mary M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"William is wonderful"

Thomas M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Kurt is efficient and polite, did everything right"

Ann W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came, they were friendly, they did the job"

Lane W. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficient"

Judi B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendly, honest"

Stephen S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast in coming and in doing the work"

Petra B. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, did a good job"

Antoine C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficient, quick"

Keven C. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workman was knowledgeable, helpful and fixed the problem immediately"

Drew F. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Fair in their pricing"

Diane G. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional, direct, did their business"

Gavin S. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They guy who came out. He was quick, clean, reasonable, trustworthy, I think his name was Chris?"

Sherry H. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional, called me and explained things well and answered my questions"

Janet M. Verified Burkell Plumbing, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Courteous, quick and they do a good job"

Ann B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would recommend them."

"They are reliable."

Len A. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"Courteous and competent"

"They are nearby."

Angelino's R. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt, and they do very good work."

Beverly O. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was a while ago, but as I recall, they came out on time, they worked quickly, and they didn't leave a mess. "

Bill E. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done on time for a reasonable price. There were no hassles."

Christine E. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their punctuality and their attitude."

Jim N. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I love Burkell Plumbing. I like Chris and Mark. They are friendly and efficient."

Renata K. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and informative. I liked that when I asked questions, they answered them. I was very curious about things. They were also very prompt."

Zohren S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have used them for so many years. They are punctual, personable, and good at what they do. I have no problem with them."

Alice M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very competent and punctual. They did a good job."

Holly B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When I called, they came within the same week. They came on time and finished the job within a reasonable amount of time. "

Lisa M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty dependable. They show up when they are supposed to, and they do quality work. "

L. C. A. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They keep working on things until they get them done right. Also, they are very responsive."

S. S. D. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The promptness, when I give them a call, they come out as soon as they can. They do a very thorough job."

Eric C. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They show up on time and the servicemen are very competent."

Donna S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. When they showed up, they did a great job."

David T. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have quality people. They're on time and they do a good quality job. "

Barbara W. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were polite and they did the job properly."

Barbara K. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They were neat. Some contractors leave a mess, but they didn't. Their price was competitive. I was quite happy. "

Ken E. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what we needed them to do. They were professional and timely."

Erma S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they do plumbing and air conditioning. I also thought the young man that came out was very nice."

Wendy S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Carey C. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They guy they sent out was personable, professional, and knowledgeable."

Charles M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Marc S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the rep who came out. He was thorough and explained the work, and he tested everything when he was finished."

Joe S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did the job well."

Karen M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I seem to get the same person every time and I like that. It gives you a sense of continuity. I like Ryan. "

Rich M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

Jerome M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They come right away"

Carolyn M. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The fellows who come out and do the work, all good and proficient"

Margorie S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliable, work is very good"

Vivian S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Knowledgeable"

Sally S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, they explain things, price, come when they say they'll come, I've recommended them to others"

Kim F. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They always come that day or the next day; all the workers are good"

Dorothy O. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came when they said, did a good job"

J. P. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Trustworthy"

Jay B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professional, communicate well, people are skilled and experienced"

Sharon H. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive, know what they're doing, don't waste time"

Gerrie K. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service man was personable, on time, ordered the part I needed"

Beverly B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They've been available, do the work, they're courteous"

Sam W. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Work was extremely well done"

Amy B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're local, helpful and reliable"

Scott A. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Knew what they were doing, very friendly "

Jerry R. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Know what they're doing, prompt, good prices"

Linda B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to fix the fire sprinkler"

Duncan H. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"On time, pleasant people, worked quickly and neatly, price seemed reasonable"

Shirley B. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Did a nice job, put in a new furnace for me"

Doug S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Gave me a fair deal, not trying to screw me"

Francine C. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Accommodating"

Gregory S. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quick response, they did the work in a timely manner, and they fixed a situation that Roto-Rooter screwed up."

Kathleen T. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, courteous response"

Richard K. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Fast and efficient"

William H. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, thorough"

Jeanne F. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they know what their doing"

Russel L. Verified Burkell Plumbing, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt, service, on time, returned my phone calls"

Christopher S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very good."

"They were good."

Mike P. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:

"They are a no-nonsense, good company."

"They did exactly what they said they would do, and we didn't run into any problems."

Holly S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service technician was a nice guy. I just recommended Burkell to a friend."

Rhanda D. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were convenient. It was easy to schedule an appointment. The plumber was knowledgeable and efficient. They offered good service when taking the appointment and being on time."

Romolo I. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"In the past, when it was a smaller company, we used them for many years and received good service. We go way back with them. We know the original owners."

Hilary C. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they really wanted to get to the bottom of the problem."

Nancy T. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism is usually the best part. They usually respond very quickly. They get in to fix whatever needs to be fixed."

Catherine B. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I think Jason is terrific."

Kevin N. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I'd say, they are very timely and thorough."

Ivonne A. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was honest, straightforward, and gave me a lot of good information, which ended up saving me a lot of money."

Orlando L. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Convenience"

Carol M. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came when they said would. "

Bob S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're local and I like to be loyal to local companies."

Irene D. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"There are not many other plumbers in the area. They're responsive."

Kay W. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are usually available."

Esther D. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They come on time, do a good job, and are cheerful."

Dina R. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are courteous and prompt. I especially like Mark, who's been coming out recently."

Mo D. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The plumber was very nice and he knew his work. He was informative and polite. I liked him."

David D. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The come and know how to do the job"

Becky M. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The come pretty fast"

Paula C. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came right out"

Janis F. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Reliable, known them for years"

Timothy B. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Nice people"

Lester W. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did their job"

Maurice C. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The man who came was personable and did very good work"

Marsha F. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Nothing specific that I recall"

Mignon S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Decent workmen"

Ann L. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Easy to get an appointment"

Diana S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Know what they're doing"

Debra A. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Courteous, on time "

Sandy R. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got there quickly"

Catherine M. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Nice people, everything works okay"

Alexia T. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Prompt, courteous"

Rebecca S. Verified Burkell Plumbing, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Friendly, competent and I highly recommend them"

Lisa C. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They will work with you to make sure they get it right without "nickel and diming" you."

"Mike is a great guy, and he is willing to check things out. He will work with you to resolve the issue."

Maria H. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are local, and they are qualified. They are just pleasant to work with."

"The main reason I use them is that they are local, and I like to support local businesses."

B. F. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were quick, and they got here fast."

Tristan R. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I have been with them for a while. They more or less know me. Normally, they are able to send someone out the same day."

B. A. D. M. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their availability"

Sunbow P. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Workmanship"

Jeanine R. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Overall, they are very knowledgeable and offer a dependable service. I really liked Ryan's service. Unfortunately he doesn't work there anymore. He was wonderful."

Kristin M. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The response time"

Pam F. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"It's a local company and they"

John E. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive and their people are excellent. "

Irene L. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They know what their doing"

Mary D. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness, call-back time, level of experience and expertise"

Michael K. Verified Burkell Plumbing, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Courteous, left the place clean"

Lillian L. Verified Burkell Plumbing, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I've used them for years. I have always been very satisfied with their work. "

Kim F. Verified Burkell Plumbing, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"I had the confidence that they would send out a knowledgeable and professional person to do the work."

Karen S. Verified Burkell Plumbing, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"On time; they were nice"

Maria A. Verified Burkell Plumbing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were prompt."

Susan D. Verified Burkell Plumbing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Punctual, polite"

Tami B. Verified Burkell Plumbing, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Competence"

Holland S. Verified Burkell Plumbing, Inc. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing"

Ryan S. Verified Burkell Plumbing, Inc. Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:

"Be careful and get another quote."

"I liked it when Dennis owned them. Dennis was old school that was more about customer service than the quick buck. They are convenient for me. They are down the street. I like to use local merchants."

Martha D. Verified Burkell Plumbing, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They usually come quickly. "

Lori A. Verified Burkell Plumbing, Inc. Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:"The service men were friendly."

Addison K. Verified Burkell Plumbing, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"Just make sure that they tell you what you need to know and you ask all the right questions. Sometimes you don't know the answers, so it is good to ask."

"They came on time."

Marjorie H. Verified Burkell Plumbing, Inc. Customer Name

Q1:3 out of 10

Q2:Yes

Q3 & Q4:"The reason I use them is that they have many trucks, they are timely when coming out, one or two of their guys are excellent. The women on the phone handles things really well"

Gibson T. Verified Burkell Plumbing, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"We've used them in the past, both at our old house and for the new one. We liked them, because they were a local company, and they used to give good service. "

A. G. I. Verified Burkell Plumbing, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"We had used them for years. They had always done a good job."

Robert S. Verified Burkell Plumbing, Inc. Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Previously they did good work; Mark was very good"

Burkell Plumbing, Inc.

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Verbatim Survey Responses From Only Verified Customers

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