Bruce Construction

Bruce Construction: Average 9.3 out of 10 based on 40 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Karen F. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very ethical"

"They are easy to talk to and very accommodating."

Marcia R. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Very professional, clean, and meticulous"

"They are meticulous."

Marie S. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You get great quality for the price."

"I think he really uses very good subcontractors. They are excellent."

Marion M. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are absolutely honest to the core."

"They just do superb work."

Sandra M. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are knowledgeable, trustworthy, and customer oriented."

"They pick up the phone every single time you call, well at least 95% of the time."

Lina R. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that he kept his word. He finished on time and used good materials. I was very satisfied. "

Mary M. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's a nice guy. I trust him in my house when I'm not there. He always returns my calls. I have used him several times. "

Mike N. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and there was hardly ever a work order change. The work was high quality and they were on time. There were no glitches in over three hundred thousand dollars worth of work on two separate jobs."

Susan C. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Jan R. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very easy to work and get along with. He was here a lot to make sure that everything was going well. The whole thing was very professional."

Lyn T. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I trusted him. I knew the house and its contents were safe. I knew how detailed his work would be prior to doing the job. Also, I liked the cost. I think we got what we paid for. He wasn"

Mike N. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can't say enough about him. He is one of the best. Great communication, he kept me in the loop and he kept in constant touch with me. He was very conscientious and he did high quality workmanship. As I said, I can't say enough about him. He is starting another project for me for a nonprofit recreational center. I wouldn't have chosen him for this new project had he not impressed so much with the first job he did. "

Bob V. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done on time. The quality of the work was outstanding."

Jessie G. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The communication was great. He kept us informed and he had a great team working with him."

Mary M. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, on time, and clean. The overall work was excellent."

Peggy H. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is old school. He cleans up every night, shows up on time everyday, has a great follow-up, and does great work."

Tom E. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very good about working around problems that they encountered."

George P. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When he said he was going to come, he came. The quality of the work was great. We ran into a little problem with the lead inspector, but Rick was able to fix it in a timely manner, so we were able to show the house that weekend. He put so much effort into"

Debbie V. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"You could always reach him, he was honest, and very conscientious about what he does. He lets you know step-by-step where he is at and what he is going to do. There were no surprises. He was upfront with everything and went beyond."

Bill B. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Rick always called to let us know when he was coming, and he worked around our schedule. He also kept us informed of any changes or delays."

Carol H. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's usually on time, but when he's not, he always calls. He also follows through and does a good job."

Peggy H. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything about them. They cleaned up after themselves every night, and they did what they said they would do on time."

Jack B. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work"

E.F. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very businesslike."

Maureen D. Verified Bruce Construction Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Rick Bruce was pretty much on top of everything. He worked very efficiently."

Amanda D. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done on time. They were also very clear about what they would do."

Yuka K. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is on top of things. He keeps me informed about what he is doing and about the scheduling. He is also very accommodating and willing to do whatever I need done."

Patty E. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Attention to detail"

Jeff S. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They listened and were very responsive."

Nasser E. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The workmen were very organized, prompt, and polite."

Yvonne T. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were flexible, and they would always double-check on things."

Stan S. Verified Bruce Construction Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work and professional skills"

Hugh D. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They give you a fair bid and stick to it."

"In general, the work was very high quality."

Darlene U. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was always on time and easily accessible. If you called him, he would return your call right away."

Garrett T. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was good, and he"

Donna M. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was happy with his work. "

Mary M. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very accessible. I always got a call back from him immediately."

Dave C. Verified Bruce Construction Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are easy to get in touch with. Also, scheduling appointments with them is really easy. They are so accommodating."

Jerry R. Verified Bruce Construction Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Bruce was nice to work with."

Emily V. Verified Bruce Construction Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"I don't know what to say. I am not the kind of person to complain or say anything bad about anyone."

"He is very nice, and the quality of the work that was eventually done was good. He also had two subcontractors that he used who did excellent work."

Bruce Construction

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