Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
January 2008
We declare that Black Diamond Paving Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1258
(510) 770-1150

Owner Megan Reger and her founding business partner Joanne Devlin started Black Diamond Paving, Inc. in 1996. Their initial goal was to create a company that would make a difference by being different. The current team is achieving that goal with continuously refined processes that are designed to provide the best possible customer experience.

Black Diamond's process begins with a customer consultation to establish objectives, determining the budget and scope of a project to maximize value. When a general direction is set, Black Diamond goes to work to create a proposal that is widely regarded as the most clear and detailed in the industry.

Once the project is a go, Black Diamond's notification process ensures that all affected parties have detailed information about the project plan. With a solid plan in place, the crews work efficiently and effectively to complete the project as promised with the highest standards for quality and minimal disruption.

Black Diamond's solution-centric approach to maintenance problems and project logistics distinctly sets it apart from conventional pavement maintenance contractors.

Company Philosophy

"We understand paving can be a sizable investment and we treat our customers’ time and money with the respect it deserves.”

Serving Northern and Central California

Patch Paving
Infrared Paving
Overlays
Seal Coating
Europave (Decorative)
Concrete Repair
ADA Upgrades
Long-Term Planning & Budgeting

Findings based on statistically reliable research from 133 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 133

Diamond Certified Qualification

Based on 133 customer surveys, we declare
Black Diamond Paving Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1258
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Mike responds quickly and all the homeowners are always pleased with the work he does. It's good quality work."

–A. C. I.

"They were prompt with the estimate. Their workmanship was superior and they delivered on time."

–C. V. W. C.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Black Diamond Paving Inc.
(510) 770-1150
(510) 770-1151 fax

Mon - Fri: 7am - 5pm
Emergencies: 24 Hours Daily

Serving Northern and Central California
25
717849
Liability Insurance, Worker's Compensation

Megan Reger, Owner