Independently Rated Highest in Quality
S e c o n d                              Consecutive Year        
Originally Earned:
June 2009
We declare that Benjamin Franklin Plumbing HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1542
(415) 702-0934
(707) 560-1926

Benjamin Franklin Plumbing is part of a nationwide franchise that began in 1999 with Daniel Gagne’s Bay Area location. Mr. Gagne is a second-generation plumbing professional who began his career at age 18. He saw an opportunity to provide better service and skilled labor while maintaining high standards of quality and reasonable costs – thus the Benjamin Franklin Plumbing franchise was born, and continues to grow.

The company offers complete plumbing service and repair, available 24/7. They will re-pipe your entire home or just clean that one pesky drain in the bathroom. They’ll handle the dirty work of sewer cleaning and replacement as well. They’re also specialists at installing tankless water heaters and solar water heaters that will save you money and ensure you’ll always have plenty of hot water when you need it.

Benjamin Franklin is the only plumbing company with a punctuality promise: “If there is any delay, it’s you they pay. $5 per minute, up to $300”. Now what other company can make that offer?

You can rest assured that your plumbing professional is trained and experienced and will respect you and your home. All personnel have undergone thorough background checks to ensure their trustworthiness. It’s just another of the many reasons that Benjamin Franklin is a name you can trust.

Company Philosophy

“Our punctuality promise assures that we will show up on schedule. The work is done correctly the first time and comes with our 100% money back guarantee. You’ll be happy, or you won’t pay us. It’s that simple.”

Serving the Greater Bay Area

Plumbing Service & Repair
Drain Cleaning
Re-Piping
Sewer Cleaning & Replacement
Solar Water Heaters
Tankless Water Heaters

Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Benjamin Franklin Plumbing
has passed all rating steps and has earned
The Diamond Certified Award
No. 1542
Continuously qualified since June 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were very clean, efficient, and they showed up when they were supposed to. They did all of the positive things that you would expect a good company to do."

–Amy V.

"What I liked most was their professionalism. They were clean, on time, and they seemed to know what they were doing."

–Arnie K.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Benjamin Franklin Plumbing
(415) 702-0934
(707) 560-1926
(925) 979-5958
(415) 459-3207 fax
DCID4154593266

Service Available 24/7

Serving the Greater Bay Area

28
857357
Liability Insurance, Worker's Compensation
Daniel Gagne, Owner
100% Money Back Guarantee

Photo & Video Gallery