Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
January 2008
We declare that Benicia Home Improvement Center, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1247
(707) 745-8337
736 First Street
Benicia, CA 94510

Benicia Home Improvement Center, Inc. owner Jeff Laugen has over 22 years experience in the home improvement business, the last 11 as the owner of this local business that is very particular about keeping you informed, doing the work right and leaving your home orderly and clean.

Knowledgeable, competent and friendly salespeople in the showroom will show you a wide array of products and will make sure your project stays within your budget. For your cabinets, choose among many styles from industry leaders and Benicia Home Improvement Center, Inc. will finish it the way you want. For hardware, there are choices ranging from whimsical vegetable shapes to the classically elegant. You can get wine racks, leaded glass doors, islands in various shapes and sizes, roll-out storage, mullioned doors, crown mouldings and more.

Your family spends a lot of time in the kitchen and Benicia Home Improvement Center, Inc. can design a beautiful and functional space in your home. Have them design a home-based spa for you to re-group after a stressful day.

If problems arise during the project, they will immediately inform you and solve the problem. Keeping you informed is a top priority with Benicia Home Improvement Center, Inc.

Company Philosophy

"We don't treat a project as merely a job site, but recognize and honor the fact that it's the customer's home."

Serving Solano and Contra Costa Counties

General Contractor
Mainly Interiors
Remodeling, Additions
& Painting
Kitchen & Bathroom
Design
Plumbing, Lighting
& Doors
Flooring, Mantels
& Countertops

Map

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Findings based on statistically reliable research from 105 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 105

Diamond Certified Qualification

Based on 105 customer surveys, we declare
Benicia Home Improvement Center, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1247
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"The quality of the work, and they were clean. The communication was great. Jeff and his staff listened to every word I said. They didn't try to oversell. They gave me options."

–Susan A.

"Their craftsmanship, and they really knew what they were doing."

–Bruce A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Benicia Home Improvement Center, Inc.
736 First Street
Benicia, CA 94510
(707) 745-8337
(707) 745-8513 fax

Mon-Tue-Thu-Fri: 9am - 6pm
Wed: 9am - 5pm
Sat: 10am - 4pm

Serving Solano and Contra Costa Counties
6
864853
Liability Insurance, Worker's Compensation
Jeff Laugen, President