Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
January 2008
We declare that Bellows Plumbing, Heating & Air, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1264
(831) 272-0035

Bellows Plumbing, Heating & Air’s staff believes in providing exceptional customer service.

Bellows Plumbing, Heating & Air, Inc. provides a variety of plumbing; sewer; and heating, ventilating and air conditioning (HVAC) services for residential and commercial clients in Santa Cruz, Santa Clara, Marin, and Sonoma Counties. In addition to performing general maintenance on all types of plumbing and HVAC systems, the company detects and repairs water, sewer and gas leaks; repairs vents, air ducts, and household fixtures such as wall heaters, water heaters, and disposals; and more.

Co-owners Greg Bellows and Jason Schlunt say Bellows Plumbing, Heating & Air strives to raise the service standards of the plumbing and HVAC industry with each job. “We both believe in serving our community with courtesy, honesty and integrity, and we take great pride in providing uncommon levels of customer service,” says Mr. Schlunt. “Our goal is to lead by example.”

Bellows Plumbing, Heating & Air provides written, upfront pricing for all its plumbing, heating, cooling and drain repair services and underground drain repairs. “We’re very clear and upfront about everything we do,” says Mr. Schlunt. “We’ve worked hard to build a company where having the technician come to a customer’s house is like asking a neighbor for help. There are no sales tricks; we’re simply nice people who are here to take care of our clients’ needs. We’ll do whatever we can to meet their budgets and quickly solve their problems.”

Company Philosophy

“Our goal is to gain lifelong clients, so we work hard to always exceed their expectations by providing high-quality service, charging fair prices and following up after every service call. If our customers aren’t 100 percent satisfied with our work, we’ll make it right or refund their money.”

Serving Santa Cruz, Marin, Sonoma and Santa Clara Counties

Clogs & Jetting
Water Heaters
Pipe Repairs
Drain Repairs
Water Softeners
A/C
Heating
Duct Cleaning & Installation

Daiken
Kohler
Kohler
Lennox
Lennox
Mitsubishi
Moen
Moen
Noritz
Noritz
Rudd
Toto
Toto

Comparative Summary

Few plumbing companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Fewer still can claim an owner who grew up surrounded by plumbing professionals and started learning the trade as a child, but that’s exactly the case for Bellows Plumbing Heating & Air. “Plumbing has been in my family for many years,”...

Frequently Asked Questions

Q: Can you provide an estimate over the phone?
A: "Yes and no. We don’t provide exact quotes over the phone, because most ‘standard’ problems aren’t really standard. It’s much better for us to determine the exact problem before giving you an estimate. If you’re within our service area, we do...
Q: How soon can you get the work done?
A: "In most cases, we provide same-day service. The most common cause of delay is ordering equipment, but we rarely have to do that."
Q: Are your technicians broadly trained?
A: "Yes, they’re cross-trained and can handle and diagnose most plumbing, heating, air conditioning, hydronic, solar, sewer and underground problems. We have a lot of specialists who know the ins-and-outs of all sorts of equipment. For example,...

Industry Info

Before purchasing a tankless water heater, make sure you have a reasonable understanding of your hot water demands.
The two biggest reasons people become dissatisfied with their tankless water heaters are improper sizing and poor quality selection. A lot of units simply can’t keep up with the hot water demands of the average American household and end up wasting...
Findings based on statistically reliable research from 275 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 275

Diamond Certified Qualification

Based on 275 customer surveys, we declare
Bellows Plumbing, Heating & Air, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1264
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alice C. Verified Customer Name
"They came on time, they were efficient, and they were competent."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Bellows Plumbing, Heating & Air, Inc.
(831) 272-0035
(831) 477-7148 fax
DCID8314777150

24/7

Serving Santa Cruz, Marin, Sonoma and Santa Clara Counties

Greg Bellows, Jason Schlunt, Owners
26
60
483881
Liability Insurance, Workers' Compensation
LeTip, Soquel Chamber of Commerce, Think Local
2009-2015 Best Plumbing and Heating Company in Santa Cruz (Good Times Santa Cruz), Inc. 5000 Fast Growing Company (2014; 2015)
1984
Clogs & Jetting, Water Heaters, Pipe Repairs, Drain Repairs, Water Softeners, A/C, Heating, Duct Cleaning & Installation
Daiken, Kohler, Lennox, Mitsubishi, Moen, Noritz, Rudd, Toto
1,200
Commercial, Residential
1-Year All-Inclusive Warranty, 6 Years No Hassle on Water Heaters, 10 Years on New Sewer Lines, 15 Years on Water/Gas Repipes
Various Options Available, including 6 & 12 Months Deferred Interest

Photo & Video Gallery

Survey Responses For

Bellows Plumbing, Heating & Air, Inc.

Bellows Plumbing, Heating & Air, Inc.: Average 8.9 out of 10 based on 275 unique customer surveys of customer satisfaction.
Alice C. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"They came on time, they were efficient, and they were competent."

Allen B. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"I liked that they told me exactly what they were going to do."

Anne O. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them, they"

"They really seem to know what they are doing. That"

Bob C. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up very quickly and did a good job."

"I had an emergency and they were the ones who were able to get to my place the fastest."

Bruce H. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver on the quoted price and while they aren"

"They do the whole job from start to finish, for instance they did some plumbing and then arranged for the wall to be put back together when the work was finished."

Colleen B. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best plumbers you can get."

"They know what they are doing and they repair your problem the first time. They have very pleasant employees, they"

Mary C. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"I liked everything. There"

Dianna H. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"They did a good job and they were very prompt. We had kind of an emergency type situation, and they came right away."

Dianne M. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I"

"Well, they show up when they say they"

Donna S. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have found them to be very satisfactory in their work, and we would call them again."

"I liked their steady attention and their knowledge. They seem to know what they"

Edith R. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"They were prompt, very efficient, and they did their job very well. He explained the new type of thermostat that they have and how it works."

Eric B. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The representative from Bellows was super friendly, very knowledgeable, and very competent. He was great."

"I liked how friendly and knowledgeable he was. He was very respectful of my space and he was clean with his shoes. He was very friendly and very competent."

Gerald K. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was on time, efficient, and he explained everything that he was going to do. I felt very satisfied with everything that happened."

"I liked that he fixed the problem. He was great."

Jim K. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I had an emergency and they came out right away and got it taken care of."

"I like that they got there immediately and they did really good work. I was very satisfied."

June E. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they are truthful about what they find and they are reliable."

"They fixed it."

Kathy D. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were the only people who came after hours and fixed the big mess that I had in my office. They came and took care of it, and I really appreciated that."

"I appreciated them doing their job and doing it well. They did everything that I needed them to do."

Christy K. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt and they did a great job."

"I liked that they were polite and they didn"

Lori W. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don"

"They came out when they said they were going to come out and they were very responsive."

Michael S. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They"

"I liked their reliability, that was key. I was totally satisfied."

Nancy N. Verified Bellows Plumbing, Heating & Air, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I am very satisfied with their prices and their service and they are very flexible with scheduling. Their staff is very professional."

"Their professionalism and their pricing"