Beckstrom Automotive
Beckstrom Automotive: Average 9.2 out of 10 based on 150 unique customer surveys of these open ended questions.
Barbara M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them for years. I have always been extremely satisfied with their customer service and the work that they do."
"Their friendly and attentive attitude and their promptness with the service that is needed, I have been using them for decades." Claudette S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They don't charge a diagnostic fee, and they don't make you wait. The guy drove my car and knew in a few minutes what was wrong with it. They gave me an estimate and didn't charge me for it. The service was quick. They charged me exactly what they told me they were going to charge me. It was done on time."
"Their honesty and the fact that they looked at my car right away, they didn't charge me for the diagnostic fee either. He told me that there was a leak concerning my gas cap. They did a really good job. They were a good company. They were in a nice area, and they had a nice parking area. It was professional. I have recommended them to three friends." Dick N. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very fair in price, and they do a really good job."
"They take very good care of our car. Their prices are very fair. I have no complaints." Gary N. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very reliable, dependable, and no nonsense"
"I thoroughly trust their knowledge. They just moved their shop. It's a nice new shop compared to where they were before." Irene A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are proficient, they really know what they are doing, and they are honest. Their pricing is very fair, and they are extremely responsive. I have never had a problem with them. I have used them for fifteen years. I couldn't recommend them more highly."
"They are nice people. I am extremely satisfied with their service and their attention to detail. Also, what I like is that they clean up the car. I also think they keep good records. They have a computer that lets me know what things should checked during my next service. They are not anxious just for the buck. They do what is necessary. They have moved to a very nice and comfortable facility. It's very comfortable and nice, which is odd for this type of work." Kevin W. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reliable"
"Good communication about the automotive industry, they know what they need to replace. They don't do anything without your approval, they are fairly priced, and they don't hide costs." Kirk H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Quality, reliability, and honesty"
"They go the extra mile to take care of my family's cars, my friend's cars, and my children's cars. They are very family and friend oriented. They are good people. I trust them. I have been doing business with them for twenty-five years now." Lawrence C. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are dependable, and they keep working until they get whatever is wrong, right."
"Their expertise, their efficiency, and their persistence if there is a problem that is hard to remedy" Leo R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have a brain. There is no nonsense. They make the painful experience of bringing your car in to be serviced a pleasant experience."
"They are a lot less expensive than the dealer. What I like most is that they take care of my car, and they are very honest." Maryanne N. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the people. "
"They know my car." Michael K. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are honest."
"Their honesty and their service, they do what they say they are going to do promptly." Michael P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are competent, reliable, and honest."
"They take the time to do the job right. If for some reason something goes wrong, they fix it." Mike P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do it right the first time. Their prices are 25% less than Honda. They explain everything that they do, and they know their business. It is a very professional shop. They just do it right."
"It's a professional operation. They are honest." Myles O. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them. When they tell me something needs to be fixed, I believe them. Everybody in my family takes their cars there. They are just really good."
"When I have compared prices with the dealership, they were able to beat the prices of the dealership. They were trustworthy, and they did good work. I don" Nancy C. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust them completely."
"I like the people. I like Donna and her husband. They seem to know what they are doing, and my car always works just fine." Richard W. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Extremely dependable, very honest, and they fixed everything. We have never had issues where we had to bring the car back. We got estimates from other shops, but they had better prices. Obviously there is nobody more important to me than my wife and kids. We bring all of our cars to them."
"Very honest, dependable, reliable, and flexible in scheduling, their prices are a good deal all the way around. It feels like a relationship and that they care. Everybody I have ever referred to them has been very happy. I am pretty happy with them. " Robin E. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they do a great job. They have good prices. They are flexible in terms of getting you in at the last minute if you need to. They are great people."
"Their service was excellent. I think they are great." Roger G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If you want an honest shop that knows their stuff and really goes out of their way for you, they are the ones."
"What I liked best would be a combination between their skills and their honesty. I always feel like I am treated fairly and that they will solve my problem." Todd K. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would say that they are definitely trustworthy. I would recommend them."
"They are reliable and professional." Tom C. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed my cars, and they were awesome. They were nice people too."
"I had a good experience with them. The owner fixed my wife's Mustang for me really quickly, which was really nice." Bob M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They run a competitive shop. I really trust them with my car."
Bruce F. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have really good mechanics. The guy who worked on my car threw in a few extra things at no extra charge and I really appreciated that. It's hard to find guys you can trust to not steal your money when working on your car."
Cassidy K. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast to see me. It didn't take long to get an appointment with them. They were straightforward, reasonable, and they made a good assessment of what I needed. "
Coby D. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Service and integrity, I have been going to them for twenty years. Over the years, they have done things for free, such as servicing acquisitions for used cars. They have gone above the call of duty making sure things are right. On top of that, they are friendly."
Dawn H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are convenient."
Deborah M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They made an effort to get the right part for me. They didn't allow the insurance company to let me use an inferior part."
Jim S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the woman behind the counter. She is honest and very helpful. I think they are nice people. I'm a long-time customer. I just found out recently that they are Diamond Certified. I've relied on Diamond Certified for the last couple of years and I think it's great that they are Diamond Certified. I think they deserve it."
Kevin M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really like their personalities. I also like Allen. Allen is so educated that he can tell what's going on with my car one minute after he hoists it up. Those guys are good. They are so good, the mail company uses them for their trucks because they don't have a mechanic."
Liz W. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, straightforward, and they did what they said they were going to do. They were on time and they did a good job."
Tom O. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest in their pricing and they do very excellent work. They do exactly what they say they will do. They don't make you sit around."
Tony S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy and easy to talk to. I love Donna. She is very practical and it's easy to talk to her about my car."
Anne S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me a quote, and they stuck to it. They did the work on time, and they seemed to know what they were doing. I was 100% satisfied. They were friendly and professional."
Barbara R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Thoroughness, and I felt like I could trust that they would do a good job. When the job was done, the car held up."
Becky S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Probably the person who answered the phone, she knew what she was talking about."
Bill P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We like that they are very competent, they take care of things quickly, and everything seems to work fine afterwards. The office people are very friendly and accommodating."
Bob B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fair, fast, and they have good prices. They seem to do good work."
Bob G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are capable."
Brook S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, and they are honest. They are friendly, and they do what they say they are going to do. They do everything I ask them to do."
Carlos F. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have used them for twenty years. I feel like I can trust them, because they are honest. I sometimes go in expecting a huge bill and a lot of repairs, but it is often a lot less than I expect."
Carol G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have gone to them with a lot of problems. They always come through for me."
Carol L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their individualized service"
Carol L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest."
Carolyn S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We like Donna and Tom's brother. They always fix our car. We think they are good."
Chris B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The workers, and the people who run it are good people."
Claudia H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do in the time they said they would do it."
Corey P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I trust that they are not stealing from me. I think they take good care of my car, and they keep it safe for me."
Dan H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would have given them an '11'. I've been going to them for about twenty years. If there's something little that would cost $20 or $30, they will fix it without charging me. A couple of times they have even driven me home, because I didn't have another car."
Dave L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love Beckstrom. I always go there. They are very honest, which is sometimes hard to find in the automotive industry. They won me over when there was a problem with my car, and they spent considerable time and money trying to fix it. They eventually realized that it needed to go to the dealer to be repaired properly. They didn't charge me a penny for all of the time they put into it. They've done this kind of thing twice for me. They're very competent. I like Donna and Al a lot. I try to shop in my community whenever it's possible, but I need to be able to trust the people, and with Beckstrom, I do. I take my Dodge Caravan there. They keep their prices in line. As far as service, friendliness, and getting the work done right, they're the best."
David P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of me, and they worked on my automobile for a fair and reasonable cost. They did a good job. I have never had to bring it back. They did it the way it was supposed to be done. They did a fine job."
Dean S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Those guys were really nice. I received high quality from both the mechanics and the front desk. I liked everything about them, and their location was close. I was referred to them by a friend."
Don H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked to find out what the problem was. The mechanic I worked with was really good."
Donald M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent paint job. I had a truck that had some corrosion on it. They were able to blend everything in beautifully. They took pieces off, so they wouldn't get paint on them. They did a great job. My truck looks brand new."
Eileen A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They manage to always to fit me into their schedule. They're friendly people. It's low key, and they're in my neighborhood."
Eleanor B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explain what they're going to do. I'm not very mechanically inclined. The work seems to be very good."
Ellen A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Honesty and friendliness, they're also available whenever I need them. They always seem to do more than I expect. I have been going to them for years."
Ellen H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would give them a '12'. I like that they are fair and thorough. If there's ever a problem with a job, they'll fix whatever they didn't fix before."
Eva L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very honest and courteous. I thought they did a wonderful job."
Fern L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good. They took the car in quickly, repaired it quickly, and they were cheaper than all of the other estimates I had."
Gracy G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I gave them high marks because they're friendly folks. They are also courteous and competent. They deserve to be Diamond Certified. I'd certainly go back there, and I would recommend them."
Inga G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"First of all, I can trust them. That's very important. They don't do any work that isn't necessary, and they don't try to sell me things I don't need. They're very helpful. I've used them for years. They've always taken very good care of me. I think they're marvelous."
Jennifer R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just liked the personal attention."
Jim S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We love Beckstrom. We've been going there for many years. They're working on my car as we speak. I like their honesty and the practical and honest approach that Donna has. She knows when to stop spending money on a car, and she accurately estimates what it's going to cost to do the repairs. She also works with a flexible schedule."
John S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I recommend them to people all the time. The cost is right, and they're effective. They do good work. When I've gone to other shops, I've had problems. I haven't had any problems with Beckstrom."
Julia R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They give me a ride to my workplace. They know me, and they remember my car. I trust Donna. They're honest, and they do good work."
Julie L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There are not a lot of people that can work on a Mazda RX7. It's a rotary engine and an older car. They do a fine job. They know what to do with the type of car that I have. I was referred to them. I'm really glad I found them."
Karen B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know me, and they know my car. They're friendly, and they accommodate me. They're very good. "
Kathy B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked them very much. I liked everything about them. They took care of our Lincoln Town car, which we don't have anymore. They were great. They also gave us rides if we needed them."
Kay F. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service, I have been a customer for a while now. I feel like I know the people there. I know Donna, and she knows what I need."
Lee A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to diagnose the problem correctly and quickly. They were very easy to work with and congenial. It felt like they were going out of their way to make sure they were doing a good job. I had an instance where I might have had to purchase a new engine. They said they would see what they could do. Luckily, they did a few repairs. After I paid them $150 for the repairs, I had my vehicle back on the road again. "
Liz L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They really care about their customers, and they do a really good job. They spend time talking to you so they can understand your problems. "
Louis H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All stages of their operation run perfectly. They are friendly, they have good pricing, and they seem to know what they are doing. I hope they stay in business. They are doing a good job. I am happy they are there."
Mary M. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have been working on my car for fifteen years. The woman in the front office knows what she is talking about. She is a great woman. They do a really good service for a fair price. They are really wonderful, just great."
Michael R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and they know what they are doing."
Mike H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just do a good job. They are thorough about telling me what they've done and what they are going to do. "
Murray P. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Excellent personal service, we have been using Beckstrom for twenty years. We have referred a lot of people to them. They take care of our problems, and they do a good service. They are very accommodating and friendly. They are a very good organization."
Nate A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were heads up with everything. Before they did anything, they would discuss it with me. They negotiated the price with me. They did really good work, and they seemed to take care of the problem that I had. It was an in and out service."
Odin B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good customer service, and they service my car right away. They remember my car."
Otto B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to deal with."
Patricia B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are just very service oriented. They do a terrific job. I think they are great."
Rachel A. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are dedicated to their work and their customers. They are very friendly. I think they are great. They do good work."
Ralph R. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are thorough, quick, and they check for everything. Their prices are fair. They are exceptional. We like their staff. They have really good customer service. They are friendly and courteous. When we have an emergency situation, they are right there to take care of us. If we have problems with our cars, they get us in right away. We have been their customers for twenty-five years now."
Rick S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Communication, they were forthright in working with me on the problem."
Rudi G. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt, knowledgeable, and they did a really good job. "
Sally B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them for years. They are wonderful. I absolutely trust them. They are fair, and they give me honest information. They bend over backwards to give me good service. Honestly, I rave about them all the time. They do what they say they are going to do. I don't know what else you can ask of a little business like that. "
Sergio L. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I called, they were very friendly. They called instantly when they started the diagnostic. Their diagnostic was very thorough, and they explained everything thoroughly. The people at the front desk were really nice, and their location was very convenient for me."
Sophie F. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They just went right ahead, and they seemed to know what they were doing. If they couldn't find the problem, they would tell me. They were highly recommended to me by my daughter. She has used them for years."
Todd S. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job right. I didn't have to think about it again."
Tom B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very nice, and they have a great reputation. They seem to do a good job, and they are very honest."
Tom H. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing, and they are willing to talk to me about what is going on."
Trout B. Verified Beckstrom Automotive Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Really good customer service, we got in quickly. They fixed what needed to be fixed. Donna was a great person to work with."
Greg C. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would recommend them."
"They were easy to work with, as far as being friendly. They answered my questions and things like that. They are the only people I take my car to. I have been using them for years." Sylvia V. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are reasonable and friendly."
"They were open, friendly, and their price was right compared to the dealer." Wayne S. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job maintaining my car."
"How can I sum it up? I like them well enough to refer other people to them." Holly S. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel like they are honest with me."
Jeff C. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are always honest with me. I've been doing business with them for a long time."
Karen B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the personal touch and that fact that they know me and actually remember my name."
Kathy R. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that they are honest and their prices are good."
Leo R. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The pricing is good, the work is good, and the people are good. They're honest, reliable, and local. I'm happy with them."
Nancy P. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like that they don't fix expensive things before asking me. They also prioritize what needs to be fixed now rather than later. I value that a lot."
Tom W. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and the price was reasonable. The guy who helped me seemed honest and confident."
Werner K. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very knowledgeable and their rating was better than the other automotive places. We have the Diamond Certified book, but we were referred to Beckstrom by a friend."
Adam S. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest. They are just good people."
Al P. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, cooperative, and truthful. They were just wonderful. I got good service from them."
Andy B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they are honest."
Anna B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"A very friendly and personalized service"
Anya M. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Donna's warmth, awareness, competency, and she gets to me in a timely manner."
Barbara A. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very direct, and they understand what the problem is. They seem to take their time with customers. They look up records to see what you've done before."
Ben B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are really nice, very fair, and thorough. They are an excellent shop. I recommend them all the time."
Bill R. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Service, they are courteous, and they do a good job on the car. They are very cooperative."
Carlos L. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced, and they finished the job on time. They did a little bit more than what I expected. They were great, just perfect."
Chris M. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was a good experience. I had a good feeling about it."
Don S. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are sensitive, they listen to me, and they get the job done on time."
Elmar K. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fact that they are familiar with the type of car that I have, they give me details and knowledge about my car that I can't find anywhere else."
Eric S. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly. They were detailed in diagnosing the problem, and they repaired the car. They've always taken good care of me."
Gordon B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have always received very good service from them. I've been using them for thirty years."
Kurt R. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It seemed as though they genuinely cared and had concern about our car. They have worked on our car for many years. They paid attention to details, advised us appropriately, and our car still works."
Richard H. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time for my appointment. They said they would be done within a certain amount of time and they were."
Roy B. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Donna is very friendly. I like her a lot."
Susan A. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I trust them."
Will M. Verified Beckstrom Automotive Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have a knowledgeable staff, and the guys are good. They are friendly and accommodating."
Jose O. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, honest, and they give you a pretty fair deal."
"I just trust them. I feel like they are going to give me their best effort without pulling anything on me, by saying that they fixed something when they didn't or saying they can fix it when they can't." Cory B. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have been our family mechanics for years. They know us well. When little things happen, they let us stop by and they'll fix some things for free. The owner has the same type of car we have, so he seems to know the little things about my car. I trust them."
Hank V. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They know the cars well and their work seems to hold up well. We've been using them for 20 years."
Ken D. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Most recently, they fixed a problem we had with my wife's car. They were able to diagnose the problem, give us the estimate, and do the work quickly. I thought that they were honest and they didn't overcharge us. They lived up to what they said they would do."
Skye K. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very nice, efficient, and to the point."
Barbara B. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive, and they get the work done on time. The work is done well."
Corie G. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Price and convenience"
Jonathan B. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, efficient, and knowledgeable. They did the job that needed to be done. I had them check my son's car, so he could drive it back to school. I asked them to check the brakes, so they did. They said that they were fine. They were thorough and honest. "
Ken M. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The knowledge in the shop, they replaced an engine for me. At first, it didn"
Lynn B. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal attention, if I drop by and something is going on with my car, I always get some attention. That is unusual in the world today. They can fit you in pretty easily. They are pretty good about getting you in when you need service. They will keep the car over night for you, and if you need to bring it in early, that is not a problem either. I don't worry about my car being left in their possession. Overall, I think they do a pretty good job."
Lynn M. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are attentive, thorough, and prompt. I am satisfied with their service."
Sara R. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I just feel that they are trustworthy and reliable."
Steve M. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were recommended to me. They just seemed interested in solving my problem."
Stu M. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything that I expected was done. I was very satisfied."
Tom M. Verified Beckstrom Automotive Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they're very honest."
Susan D. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are always there. They are reasonably priced. I can generally count on them. They come through, even if I show up at the spur of the moment. I really like it. Basically, it's a good service."
"That they seem to be honest" Janet B. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I've used them quite a bit. I think they do good work, they are always friendly, and they're easy to talk to."
Robert R. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They came recommended by a shop I used to deal with some time ago in San Francisco. Over the years, they have been straightforward and honest with me."
Bob S. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I trust them."
Dirk H. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The price, and they are friendly. They also return my phone calls."
Nick G. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were consistently in business. They had been there a long time."
Peter A. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Reliability and the trust factor, they were recommended to me by a friend, and they seemed honest."
Steve B. Verified Beckstrom Automotive Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The people are friendly."
Earl H. Verified Beckstrom Automotive Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Someone recommended them to me. They were very nice, and they tried to solve the problem and save me some money. It was a tricky problem."
Eckart S. Verified Beckstrom Automotive Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The thing that makes it a good experience is Donna. She is very supportive."
Clarence K. Verified Beckstrom Automotive Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They are pleasant people, and they seem to be competent."
Doug G. Verified Beckstrom Automotive Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I liked that they were close."
Mary G. Verified Beckstrom Automotive Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I can't think of anything. They eventually got the job done."
Ken S. Verified Beckstrom Automotive Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"I initially liked their reputation."
Caroline B. Verified Beckstrom Automotive Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"