Independently Rated Highest in Quality
Originally Earned:
April 2009
We declare that Beckstrom Automotive HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1523
(415) 457-6050
70 Woodland Avenue, Suite B
San Rafael, CA 94901

It was 1977 when Beckstrom Automotive opened its shop in San Rafael. They immediately earned a reputation for superior work and a personalized approach to customer care. Allen Auzenne assumed ownership of the company in 1991, after the original owner retired. He kept the name Beckstrom Automotive and carries on the tradition of excellence.

Vehicle owners from all over Marin and Sonoma Counties make the trip to Beckstrom Automotive whenever they need maintenance or repair. Beckstrom Automotive has come to regard their customers as members of their extended family and look forward to seeing them. They're as likely to be chatting about what their kids are doing in school as they are about what brand of oil to use. Technicians perform all diagnostics, repairs and services using state-of-the-art equipment and OEM parts. They keep up on advancing technology by attending continual education classes, ensuring that you'll always get cutting-edge service. No matter what your vehicle needs - a routine oil change and lube job, or major repair, there's no reason to drive any farther than Beckstrom Automotive in San Rafael.

Company Philosophy

"We treat our customers like they’re our friends. We know their names. We know their kids’ names. We know their cars. We’re serious about providing the best quality work and going that extra mile to make people happy. Our philosophy is ‘do it once, do it right, and earn a referral every time’.”

Serving Marin County and Sonoma County

Brakes
Clutches
Diagnostics
Electrical Systems
General Automotive Repair
Oil Changes

Map

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Findings based on statistically reliable research from 100 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 100

Diamond Certified Qualification

Based on 100 customer surveys, we declare
Beckstrom Automotive
has passed all rating steps and has earned
The Diamond Certified Award
No. 1523
Continuously qualified since April 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They gave me a quote, and they stuck to it. They did the work on time, and they seemed to know what they were doing. I was 100% satisfied. They were friendly and professional."

–Anne S.

"Thoroughness, and I felt like I could trust that they would do a good job. When the job was done, the car held up."

–Barbara R.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Beckstrom Automotive
70 Woodland Avenue, Suite B
San Rafael, CA 94901
(415) 457-6050
(415) 457-5063 fax

Mon - Fri: 7am - 5pm

Serving Marin County and Sonoma County
7
162641
Liability Insurance, Worker's Compensation

Allen Auzenne, President
Donna Lee, Vice President