Independently Rated Highest in Quality
E i g h t h
Consecutive Year
Originally Earned:
February 2010
We declare that Bayside Mechanical, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1626
(650) 578-9080

A look at Bayside Mechanical’s San Mateo headquarters

Bayside Mechanical, Inc. provides sheet metal work and heating, ventilating, and air conditioning (HVAC) installation services for residential and commercial clients throughout the Bay Area. The company can design, install, service, repair and upgrade all types of HVAC systems, and it also offers duct cleaning, testing and replacement services. It’s available 24/7 for emergency services and repairs, and its technicians use radio dispatch systems to ensure their response times are as fast as possible.

Owner Mazen Tawasha says Bayside Mechanical offers the personal feel of a family-oriented business and the expert knowledge and service of an experienced corporation. “We’re known for our innovative approach to HVAC service, but we also strive to be recognized for our world-class customer care.”

Bayside Mechanical offers several Green solutions designed to optimize its clients’ energy-efficiency—it can replace current HVAC equipment with smaller units and help homeowners who make system upgrades apply for federal tax credits of up to $1,500. Mr. Tawasha explains that those credits also cover 30 percent of the labor and materials involved in a new installation. To learn more or to see examples of past projects, he invites potential clients to visit www.baysideinc.com.

Company Philosophy

“We’re committed to providing unique, professional experiences by delivering fast, honest, reliable service to our customers. We continue to build our business and reputation by anticipating their wishes, meeting their needs and exceeding their expectations. Our ultimate goal is to achieve 100 percent customer satisfaction—nothing else will do.”

Serving the Bay Area

Heating
Air Conditioning

Amana
Ares
Bryant
Bryant
Carrier
Carrier
First Air
Goodman
Lennox
Lennox
Magic Aire
Magic Aire
Mitsubishi
Sterling
Trane
Trane

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for heating and air conditioning companies that have earned the prestigious Diamond Certified award. For Bayside Mechanical, Inc., customer satisfaction begins and ends with providing the best possible service throughout every phase of a job, from the initial service call to the detailed...

Frequently Asked Questions

Q: Is a permit required for HVAC work? Can you help me get a permit?
A: "In most cases, a permit is required for HVAC work. We’ll obtain the permit for you."
Q: Can you improve the efficiency of my ductwork and reduce the number of leaks?
A: "Yes. We’ll inspect all the joints and sealant, repair them and replace the insulation as necessary."
Q: Is improving the efficiency of an HVAC system really worth the cost?
A: "It definitely saves money over the long run and is better for the environment. Of course, there’s a greater upfront cost for a high-efficiency system. We can help price out the system that’s right for you by striking the right balance betwee...

Industry Info

A load calculation will ensure your HVAC system is the right size to fulfill your energy needs.
In order to determine exactly how big or small your home’s heating or air conditioning system should be, your HVAC contractor needs to calculate the system’s heating and cooling capacity in relation to indoor comfort. The result is called the “load...
Findings based on statistically reliable research from 174 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 174

Diamond Certified Qualification

Based on 174 customer surveys, we declare
Bayside Mechanical, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1626
Continuously qualified since February 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

C.D. Verified Customer Name
"They get the job done, and they are thorough. They are a company of their word."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Bayside Mechanical, Inc.
(650) 578-9080
(650) 578-0266 fax

Mon – Fri: 7:30am – 4:30pm

Serving the Bay Area

Mazen Tawasha, Owner
16
40
842690
Liability Insurance, Workers' Compensation
Better Business Bureau, San Francisco Chamber of Commerce
2004
Heating, Air Conditioning
Amana, Ares, Bryant, Carrier, First Air, Goodman, Lennox, Magic Aire, Mitsubishi, Sterling, Trane
1,200
Commercial, Residential
1-Year Warranty on Labor and Materials, Some Systems Have Longer Warranties on Equipment
Assists in Applying for Credit with Wells Fargo Bank

Survey Responses For

Bayside Mechanical, Inc.

Bayside Mechanical, Inc.: Average 8.7 out of 10 based on 174 unique customer surveys of customer satisfaction.
C.D. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they do an excellent job. I would recommend them without reservation."

"They get the job done, and they are thorough. They are a company of their word."

B.M.B. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable."

"They're very efficient. It's always a positive experience when we work with Mazen."

C.B.I. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've been using Bayside Mechanical for a few years now, and I think they're the best. The quality of everything they've done for me has always been the best of the best."

"They 100% know what they're doing, and they get the job done quickly."

R.R.G.C. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're professional, they know what they're doing, and they won't BS you."

"I like the way Mazen runs his business. I've been using Bayside Mechanical for many years. They show up on time, and they perform the work without any problems."

T.C.R. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied. They pay attention to details, and they are very knowledgeable."

"They're detail-oriented."

T.M. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and competitive."

"Their responsiveness"

A. B. E. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and very knowledgeable."

"Technically, they know what they are doing."

A. E. C. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very efficient, organized, and they communicate very well. They are very prompt."

"I feel they are very professional and very friendly. They are easy to approach to discuss things. They are very accommodating when there is an issue. I work very well with them."

B. W. P. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honestly, I don't know off the top of my head."

"They came when they promised and they have good customer service. They are friendly and they know what they're doing."

B. M. C. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are all good, thorough workers."

"I liked their prompt response and that they knew what they were doing."

C. E. O. C. I. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good people, they have good scheduling, and they have good quality in everything that they do."

"They are knowledgeable and they do good quality work."

C. I. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a reliable and trustworthy contractor."

"They have good communication skills and they are very transparent."

H. G. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and knowledgeable."

"I like that they are knowledgeable."

K. P. M. C. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that I am satisfied with them."

"I like the quality of the service, in terms of their start time, finish time, and their pricing. They should stay the size they are, avoid getting bigger, because at this size, their service is really good."

Robert R. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're efficient, honest, and always on time."

"I like the owner, Mazen. He's personable and he always goes the extra mile."

S. G. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are a very reputable contractor."

"I like that they are very responsive."

T. M. H. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did some work for a water heater for a community I manage and they were very quick to come right out when I called, had the parts we needed, and had good customer service, in terms of communication."

"I liked that their communication with me was excellent throughout the project."

T. V. S. M. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive, very informative as far as our specific needs, they always let me know what was going on, and they're very detail-oriented."

"They were timely, they got the job done, and I didn't have to worry about them throughout the process."

Alan Z. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they should use Rami, he was my contact and was really good to work with."

"Rami was very attentive and thorough, and the pricing was competitive."

Nick S. Verified Bayside Mechanical, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very honest, on time, an excellent company."

"I like that they're very professional, clean, accurate, efficient, and that they know what they're doing."